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CampDoc
Cos'è CampDoc?
CampDoc è il sistema leader di settore per la gestione delle cartelle cliniche elettroniche per camp che mette a disposizione registrazione online gratuita, protezione medica in viaggio e in caso di emergenza, forniture mediche scontate per i camp e invio di e-mail ai genitori. Progettata da medici, infermieri e direttori di camp, questa soluzione web sicura e facile da usare gestisce moduli sanitari, allergie, farmaci e monitoraggio di malattie/lesioni, per garantire la massima salute e sicurezza ai frequentatori dei camp.
Chi utilizza CampDoc?
Impiegata con oltre 1.000 programmi di ogni forma e dimensione in tutto il Paese.
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CampDoc
Recensioni su CampDoc
This is what you need if you have camp program
Aspetti positivi:
Where do I start. We have campers all around California and out of state. Our old system was complicated, not user friendly and parents would have to mail or email us additional forms. With CampDoc everything we need from parents are all in one place. If parents forget to sign or fill out, we can just email them to go in and take care of the issue. On the back end - user friendly for staff. Everything they had to do on paper now can be done online from assigning cabins, reviewing special request, rosters, etc.
Aspetti negativi:
At the beginning it was a challenge with the integration with our current software. the Communication between three parties was challenging but at the end it was worth it.
makes registration forms easy
Commenti: its good to have and easier than using paper forms. just a little bit on the pricey side
Aspetti positivi:
being able to store and send out registration forms for camp and similar programs
Aspetti negativi:
isnt the easiest to update or change documents. billing is kind of high, especially since we get charged for months when we arent even using the product
Camp Doc Review
Commenti: it saves us time during check in and helps us to eliminate paper waste
Aspetti positivi:
It reduces paper waste and makes check in easier for my staff
Aspetti negativi:
The cost, and the customer service is not very clear in their communications
Risposta di DocNetwork
2 anni fa
Hi Erin, thank you for the review. We're sorry you're early experience with CampDoc has not been as positive as we or you would like. Please reach out directly if you're interested in sharing more detail on your frustration - happy to help gain clarity on any topic.
Probably best for resident camps.
Commenti: Overall, CampDoc gets the job done.The price is prohibitive for us. We only use the software seasonally for 3-4 months and we also don't use a lot of the components available. We have 5 camps that run 9 weeks so the Campdoc staff can set it up very quickly and easily and it's just a copy of the year before. So really we only use it for camper data and reports of that camper data. We don't use the camper check in feature either. So basically I pay $3000+ to collect camper data. It would be nice if there were fees for components used.
Aspetti positivi:
I do like that it gathers all the camper information I need in one location. it is easy for parents to fill out and I like the automatic reminders that are sent from CampDoc.
Aspetti negativi:
It could be more user friendly. It is complicated making reports and groups and it is challenging to get all the information to all my camp locations and the staff there. We do not have computers at our parks so they all need to access it via camp cell phone. I'm not sure CampDoc was designed for municipal programs. Probably works better for resident camps.
Risposta di DocNetwork
2 anni fa
Hi Monica. Thank you for taking the time to provide a review. Good to hear that CampDoc is working for parents. Our training team has also recently launched dozens of new training videos on a variety of topics including reporting. You may want to check them out at support.campdoc.com.
Almost perfect but very expensive
Commenti: Aside from cost, very positive. While it's clunky, they try to improve that each year and listen to suggestions/feedback and actually implement them. They are also always available to help.
Aspetti positivi:
We love the medical aspect, stronger than all other camp software that I've seen so far. I like that campers can register and get all their info in and that it rolls over year after year. Staff are always available for our needs. They also always ask for feedback and have seen some of our suggestions be implemented over the years. CampDoc really was a HUGE game changer for our program in terms of increasing medical safety, increasing camper enrollment, customer service (no more re-doing the same paper forms over and over!), improved data tracking, and reduced admin work when it comes to 'paper chasing' forms. I recommend it to all my camp friends who need a way to keep campers safe medically.
Aspetti negativi:
In short:Has a steep learning curve, clunky/not intuitive, missing a few important med features (but still is better than all other camp software!), SO EXPENSIVE (almost unaffordable) especially for a very small camp (we serve only about 100 campers total).Longer Explanation:After 7 years I still feel like I am stumbling through it or needing to re-look up how to pull specific reports that I feel I should be able to . It just still feels a bit 'clunky' and not quite as intuitive as it should be. If you don't use it every day, it's hard for seasonal staff to learn and re-learn year to year.Cost honestly is the worst part of CampDoc. Price SOARED in just a single year, I mean SOARED!!I wish they had a creative way to make it more affordable for small camps that only operate for a single weekend or serve few campers. I know several camps who had to let it go. My camp honestly can't afford it either, but because the alternative is far to risky (ie more med errors would happen, etc), we won't let it go and cut costs elsewhere.
Risposta di DocNetwork
2 anni fa
Hi Jami. Thank you for taking the time to provide such a thorough review of CampDoc and for being a long-time customer. Our Training team has recently produced dozens of new brief tutorial videos that should be very helpful to you and your staff. And they also conduct live sessions where CampDoc experts are on-hand to answer any questions. You can view the tutorials and session schedule at support.campdoc.com.