--- description: Scopri le funzionalità di Kommo, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kommo - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software CRM](/directory/2/customer-relationship-management/software) > [Kommo](/software/120048/amocrm) # Kommo Canonical: https://www.capterra.it/software/120048/amocrm Pagina: 1/12\ Avanti: [Pagina successiva](https://www.capterra.it/software/120048/amocrm?page=2) > amoCRM è una soluzione CRM facile da utilizzare, rimanendo al contempo molto funzionale e potente. Pipeline di vendita, monitoraggio dei lead, analisi e integrazione con il sito web. > > Conclusione: valutazione di **4.5/5** stelle assegnate da 262 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Kommo? amoCRM è stato progettato per aiutarti a gestire lead, attività e team di vendita. In qualità di responsabile, avrai pieno controllo sul tuo team e sulla pipeline grazie a strumenti di analisi e monitoraggio estremamente ricchi di funzioni. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.5/5** | 262 Recensioni | | Facilità d'uso | 4.4/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.2/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.4/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: QSoft ## Contesto commerciale - **Prezzo di partenza**: 15,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile) - **Lingue supportate**: indonesiano, inglese, portoghese, russo, spagnolo, turco - **Paesi disponibili**: Arabia Saudita, Argentina, Australia, Bahamas, Belgio, Belize, Bolivia, Brasile, Canada, Cechia, Cile, Colombia, Costa Rica, Croazia, Danimarca, Ecuador, Egitto, El Salvador, Emirati Arabi Uniti, Estonia e altri 44 ## Funzionalità - Acquisizione di potenziali clienti - Analisi predittiva - Analisi visiva - CRM - Commenti/Note - Comunicazione multi-canale - Contatti condivisi - Creazione di report/analisi - Dashboard - Database clienti - Distribuzione di potenziali clienti - Email Marketing - Gestione contatti - Gestione dei calendari - Gestione dei modelli - Gestione dei progetti - Gestione della campagna - Gestione della pipeline di vendita - Gestione della posta elettronica - Gestione delle attività - Gestione delle comunicazioni - Gestione delle iscrizioni - Gestione delle pipeline - Gestione delle prestazioni - Gestione di potenziali clienti - Gestione elenco chiamate - Identificazione account di destinazione - Importazione/Esportazione di dati - Lead Generation - Lead Qualification - Live Chat - Modelli personalizzabili - Monitoraggio clienti - Monitoraggio del coinvolgimento - Parametri prestazionali - Personalizzazione - Previsione di vendita - Programmazione - Quadro della attività - Raccolta dati multi-canale - Relazioni sulle vendite - Rendicontazione e analisi statistiche - Ricerca/Filtro - Segmentazione della clientela potenziale - Sistema di calendari e promemoria - Sistema plurilingue - Strumenti collaborativi - Third-Party Integrations - Tracciamento delle interazioni - Workflow Automation ... e altre 24 funzionalità ## Integrazioni (28 in totale) - ActiveCampaign - Asterisk - Dropbox - Formstack Forms - Gmail - Google Ads - Google Analytics 360 - Google Calendar - Google Contacts - Instagram - LiveChat - Mailchimp - Messenger - Meta for Business - Microsoft 365 ... e altre 13 integrazioni ## Opzioni di supporto - Email/Help desk - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software) ## Categorie correlate - [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software) - [Software per automazione della forza vendita](https://www.capterra.it/directory/12/sales-force-automation/software) - [Software per la gestione dei contatti](https://www.capterra.it/directory/30016/contact-management/software) - [Software per lead management](https://www.capterra.it/directory/30017/lead-management/software) - [Software CRM online](https://www.capterra.it/directory/30072/online-crm/software) ## Alternative 1. [Zoho CRM](https://www.capterra.it/software/155928/zoho-crm) — 4.3/5 (6993 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.it/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 3. [HubSpot CRM](https://www.capterra.it/software/152373/hubspot-crm) — 4.5/5 (4481 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.it/software/61368/salesforce) — 4.4/5 (18805 reviews) 5. [Kylas Sales CRM](https://www.capterra.it/software/210630/kylas) — 4.8/5 (621 reviews) ## Recensioni ### "Great CRM with excellent cost-benefit" — 5.0/5 > **Luiz Gustavo** | *6 gennaio 2026* | Immobili commerciali | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: What I liked most about Kommo is how easy it is to use and how well it handles lead management. The sales pipeline is very visual and makes it easy to track every opportunity without losing leads. The integrations with WhatsApp and Instagram work really well and keep all conversations in one place. Another strong point is the cost-benefit, which is excellent for everything the platform offers. > > **Inconvenienti**: Some more advanced settings can take a little time to learn at first, especially for users who are new to CRMs. It’s nothing that gets in the way, but it does require some initial adjustment. > > My overall experience with Kommo has been very positive. The platform helped a lot with organizing leads, improving sales process control, and increasing team productivity. It’s a modern, efficient CRM that’s definitely worth it for the price. ----- ### "Very satisfactory." — 5.0/5 > **Leonardo** | *6 gennaio 2026* | Marketing e pubblicità | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Ease of use Lead management Marketing Comunication Comunication Tools Learning curve Optimizati of time > > **Inconvenienti**: "I was not aware of this CRM software before today. It seems like a very powerful tool for us." Very good\! > > Very satisfied, because he optimized my time management for attracting clients. Enabling greater customer engagement. ----- ### "My experience trying to ask Kommo for help in serving a client who wants more than 100 licenses:" — 1.0/5 > **Pablo Rafael** | *12 settembre 2023* | Software informatici | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: They integrate a bunch of tools but all are buggy, not intuitive and they dont support the clients > > **Inconvenienti**: I wrote to them by WhatsApp and in a rather rude way they sent me to the support chat. I wrote to the support chat and they sent me to this link for this meeting. I book the meeting canceling other commitments and they send me back to another department.All this to try to make my first sale of over 100 licenses under information that IS NOT in the 5 minute course that any 5 year old can get through.There comes a time when you have to say enough is enough to be stepped on, if this is how we are starting out, we are not going to end well.I have taken the name of every person who has served me in that manner to put as a review on every website where Kommo is mentioned, you are a disgrace. ----- ### "Efficient and User-Friendly CRM for Sales and Communication" — 5.0/5 > **Iago** | *12 gennaio 2026* | Computer e sicurezza della rete | Tasso di raccomandazione: 3.0/10 > > **Vantaggi**: What I liked most about Kommo is its intuitive and user-friendly interface, which makes it easy to manage leads and track conversations in one place. The automation features help streamline follow-ups and save time, while the integration with messaging apps allows for more direct and efficient communication with clients. > > **Inconvenienti**: What I liked least about Kommo is that some advanced features have a learning curve and require time to fully configure. Additionally, customization options can feel limited in certain workflows, and the pricing may be a bit high for small teams or individual users. > > Overall, my experience with Kommo has been positive. It is a practical and efficient CRM that helps centralize communication, organize leads, and improve follow-up processes. The platform is easy to use once you get familiar with it, and its automation and messaging integrations add real value to daily sales and communication tasks. ----- ### "Intuitive interface" — 5.0/5 > **Julia** | *13 gennaio 2026* | Arredamento | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: The product offers good ease of use, with an intuitive interface that allows users to navigate its features without major difficulties in daily operations. The learning curve is moderate, enabling users to start using the main functionalities quickly, even without prior experience. In terms of value for money, the solution delivers features that are consistent with its price, especially considering the productivity and organizational tools provided. The product performs well in communication, centralizing information and facilitating the tracking of interactions. Regarding lead management, the product provides adequate tools for lead registration, tracking, and organization, supporting a more structured sales process. The communication tools enable more efficient interaction with customers and teams by integrating multiple channels into a single platform. Finally, the marketing features help monitor campaigns and manage relationships with leads, supporting conversion and engagement strategies in a practical way. > > **Inconvenienti**: What I liked the least was the limited level of customization and the lack of more advanced features in some areas. ----- Pagina: 1/12\ Avanti: [Pagina successiva](https://www.capterra.it/software/120048/amocrm?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/120048/amocrm) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Dati strutturati