--- description: Scopri le funzionalità di My LiveChat, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: My LiveChat - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per chat](/directory/30797/live-chat/software) > [My LiveChat](/software/120249/my-livechat) # My LiveChat Canonical: https://www.capterra.it/software/120249/my-livechat Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/120249/my-livechat?page=2) > Una soluzione per chat in tempo reale semplice, chiara, veloce e intuitiva. > > Conclusione: valutazione di **4.3/5** stelle assegnate da 13 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza My LiveChat? Attività commerciali ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.3/5** | 13 Recensioni | | Facilità d'uso | 4.2/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.3/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.1/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.3/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 70% | (7/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: CuteSoft Components - **Anno di fondazione**: 2003 ## Contesto commerciale - **Prezzo di partenza**: 99,00 CA$ - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Paesi disponibili**: Canada ## Funzionalità - Accesso da dispositivi mobili - Autoresponders - Branding personalizzabile - Chat in tempo reale per i consumatori - Chat proattiva - Creazione di report/analisi - Storico delle trascrizioni/chat - Trasferimento/Instradamento ## Opzioni di supporto - Assistenza diretta 24 ore su 24 ## Categoria - [Software per chat](https://www.capterra.it/directory/30797/live-chat/software) ## Alternative 1. [LiveAgent](https://www.capterra.it/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [WhatsApp](https://www.capterra.it/software/180345/whatsapp) — 4.7/5 (16296 reviews) 3. [Slack](https://www.capterra.it/software/135003/slack) — 4.7/5 (24046 reviews) 4. [Text Request](https://www.capterra.it/software/167015/text-request) — 4.6/5 (1193 reviews) 5. [LiveChat](https://www.capterra.it/software/62194/livechat) — 4.6/5 (1715 reviews) ## Recensioni ### "Affordable Option for Live Chat" — 5.0/5 > **Md Sazzad** | *6 febbraio 2022* | Ingegneria meccanica o industriale | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: MyLiveChat is a powerful, yet easy-to-use live chat tool for your website that actually increases conversions. It has a nice balance of features, the service is reliable, and its customer support teams are extremely responsive to any inquiries. When you keep your chatbox on the side it's easier to get back onto it when you need to, so you can spend more time talking with clients. The customized messages for before and after chatting can be set up to match any language of your choosing. If English is the default on your server, you can still change the wording to use French or Spanish. > > **Inconvenienti**: There are a few things about the UI design of the app that make it difficult to use. If you have a lot of people signed up, the company will only allow a certain number in at the same time. > > Some features needed to improve to make this live chat more user-friendly. ----- ### "Determined Live Chat Approach" — 5.0/5 > **Nickis** | *6 maggio 2024* | Tempo libero, viaggi e turismo | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: My LiveChat has made chatting swift, and there are remarkable response team from the app. > > **Inconvenienti**: My LiveChat has all inclusive measures in making live communication solid. ----- ### "No Training or Support, Rude Customer Service" — 2.0/5 > **Utente Verificato** | *6 agosto 2019* | Servizi finanziari | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: It's a cheap, easy-to-implement solution to provide a chat function on our website. > > **Inconvenienti**: There is no "bot" function with the option for automatic replies when employees are away. The software isn't very self-explanatory for new users, and to quote their customer support team, they "do not offer any training." > > We have repeatedly requested training and assistance to get our team up to speed on how to use this product and been told by customer support that there is nothing they can do to help us since they do not offer training. We've requested to speak to someone on the phone and been told that they do not offer phone support. We've requested to speak with a manager and been provided an email address for some representative and he has not replied to two of our emails over the last three weeks. When we returned to the chat function on the site to alert customer support of this, they were extremely rude and unhelpful. ----- ### "An amazing way to connect with clients\!" — 5.0/5 > **Utente Verificato** | *19 maggio 2018* > > **Vantaggi**: Mylivechat is simply the best chat software you can find. It enables me to not only greet clients as they enter my website but to work with them as well. > > **Inconvenienti**: It could use a slight update in aesthetics but is so user friendly that doesn't really matter. It works very well for me\! ----- ### "Best tool to use for real time chat" — 4.0/5 > **John** | *24 maggio 2021* | Servizi finanziari | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: The tool has the feature of chatting with my customers at a real time and thus enables me to run well my company > > **Inconvenienti**: Truly the tool has many features that satisfy my needs to run by business thus i can only recommend it > > The tool my livechat is helping me since i discovered it as now i can communicate easily with my customers ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/120249/my-livechat?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/120249/my-livechat) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Dati strutturati