--- description: Scopri le funzionalità di Lightspeed Retail, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lightspeed Retail - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per negozi](/directory/20052/point-of-sale/software) > [Lightspeed Retail](/software/120491/lightspeed-retail) # Lightspeed Retail Canonical: https://www.capterra.it/software/120491/lightspeed-retail Pagina: 1/40\ Avanti: [Pagina successiva](https://www.capterra.it/software/120491/lightspeed-retail?page=2) > Questo sistema per punto vendita basato sul cloud centralizza la gestione dello stock e dei dipendenti, la creazione di report sulle vendite e la contabilità per più sedi e canali. > > Conclusione: valutazione di **4.0/5** stelle assegnate da 975 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Lightspeed Retail? Le funzionalità di Lightspeed sono in linea con le priorità di rivenditori e ristoratori. Semplifica le attività quotidiane per essere libero di concentrarti su ciò che conta: la crescita del business e l'esperienza del cliente. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.0/5** | 975 Recensioni | | Facilità d'uso | 4.1/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 3.9/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 3.8/5 | Sulla base delle recensioni complessive | | Funzionalità | 3.9/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 70% | (7/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Lightspeed - **Area geografica**: Montreal, Canada - **Anno di fondazione**: 2012 ## Contesto commerciale - **Prezzo di partenza**: 109,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), iPad (mobile) - **Lingue supportate**: francese, inglese, olandese, tedesco - **Paesi disponibili**: Australia, Belgio, Canada, Francia, Germania, Nuova Zelanda, Paesi Bassi, Regno Unito, Svizzera ## Funzionalità - API - Accesso da dispositivi mobili - Accesso/Controllo remoto - Barcode/Ticket Scanning - CRM - Carrello degli acquisti - Catalog Management - Codici a barre/RFID - Contabilità - Contabilità integrata - Conto clienti - Controllo dell'inventario - Creazione di report/analisi - Database clienti - Elaborazione di pagamenti - Fatturazione e contabilizzazione - For Bakeries - For Small Businesses - Gestione SEO - Gestione degli ordini - Gestione degli ordini d'acquisto - Gestione degli sconti - Gestione dei canali - Gestione dei contenuti - Gestione dei fornitori - Gestione dei prezzi - Gestione dei prodotti - Gestione dell'e-commerce - Gestione dell'inventario - Gestione della clientela - Gestione delle promozioni - Gestione di siti web - Gestione nuovi ordini - Gestione stock commercianti al dettaglio - Integrazione di mercati - Marketing multi-canale - Monitoraggio dei costi - Monitoraggio dei resi - Monitoraggio dell'inventario - Monitoraggio delle riparazioni - Multi-Store - Pagamento elettronico - Personalizzazione - Relazioni sulle vendite - Rendicontazione e analisi statistiche - Riconoscimento di codici a barre - Rilevamento di numeri di serie - Sincronizzazione di dati - Third-Party Integrations - Touchscreen ... e altre 13 funzionalità ## Integrazioni (76 in totale) - 7shifts - APPSeCONNECT - Adobe Commerce - Agendrix - Amadeus - Amaka - Ascent360 - BevSpot Food and Beverage Management - Birdeye - Booxi - CXMEngine - Chowly - City Hive - Cloudbeds - CoverManager ... e altre 61 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per negozi](https://www.capterra.it/directory/20052/point-of-sale/software) ## Categorie correlate - [Software per negozi](https://www.capterra.it/directory/20052/point-of-sale/software) - [Software per terminali di cassa abilitati per iPad](https://www.capterra.it/directory/30915/ipad-pos/software) - [Programmi per inventario](https://www.capterra.it/directory/30106/inventory-control/software) - [Software Retail POS](https://www.capterra.it/directory/31656/retail-pos-system/software) - [Software per creare codici a barre](https://www.capterra.it/directory/10051/barcoding/software) ## Alternative 1. [Epos Now](https://www.capterra.it/software/152638/epos-now) — 3.8/5 (719 reviews) 2. [Shopify](https://www.capterra.it/software/83891/shopify) — 4.5/5 (6690 reviews) 3. [PayPal](https://www.capterra.it/software/179251/paypal) — 4.6/5 (26419 reviews) 4. [RetailEdge](https://www.capterra.it/software/76636/retailedge) — 4.8/5 (186 reviews) 5. [Shopify POS](https://www.capterra.it/software/205337/shopify-pos) — 4.6/5 (241 reviews) ## Recensioni ### "A great all-inclusive system" — 5.0/5 > **Steve** | *20 gennaio 2021* | Vendita al dettaglio | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Integration across POS, eCommerce, Accounting, Data Analytics is excellent. We have been able to increase both sales and efficiency with this system. The accounting feature and its daily export to QuickBooks allows me to spend only a few minutes each day keeping books up to date. It certainly makes year-end a breeze. Lightspeed Analytics is an invaluable resource for forecasting and identifying areas of opportunity. Customer support is available 24/7 and if they aren't able to answer my question immediately, I have received a timely follow-up within a day or two. > > **Inconvenienti**: There are some work-arounds that I have implemented. It would be nice to have the option for recurring billing and serial number tracking (not just adding a serial number to an item) as well as a better protocol for backordered items on Purchase Orders. > > Our industry was using a server-based software which was cumbersome and VERY outdated. Switching to Lightspeed has allowed me to more easily fulfil online orders, process transactions remotely, and communicate with our customer base more effectively. ----- ### "The Point of Sale solution" — 4.0/5 > **Utente Verificato** | *7 gennaio 2021* | Telecomunicazioni | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: I tinkered with this software and got ot know this from the inside and out. I like the functionalities as it allows you to break free from the spreadsheet and manual entry. Gone are the days of tallying and doing adjustments on a piece of paper. It has filter functions for reporting, it auto calculates taxes by assigning it in the initial setup, browser printing integration, you can conveniently import inventory from a csv file to your POS system and export those reports in a csv format. The hardware associated to it works seamlessly like the tablets, scanners, and printers. Although , it endorses Apple products, it works perfectly fine with Windows operating systems. It also has a companion product which is called Lightspeed Accounting that is comparable to Quickbooks > > **Inconvenienti**: A few bugs are slowly being fixed as each maintenance and update is released, just like any other software. Although workarounds can be done to remedy it, but you'd have to seek assistance from Tech Support. > > Overall, the software does a great job in helping Accountants, managers and front liners in the Retail industry. What's great is that it integrates with ECommerce to be more efficient in selling your products out there, not just from the brick and mortar setup, but in the online as well. ----- ### "Will NEVER recommend" — 1.0/5 > **Heidi** | *8 luglio 2025* | Vendita al dettaglio | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: Not able to use after paying for 9 months to get set up - nothing good to say. Lots of fake promises > > **Inconvenienti**: Lied to from the start and now will not return my email with a request for refund after proof (emails saved) were sent. > > November 2024 sent an email of 'needs' that are required to sign on. All of them were available. Now June 2025 and getting ready to go live (as our busy season started in April) and find out that one of my requirements cannot be done. One that is non-negotiable nor a work around available. Hundreds of hours wasted and no one will return my email with a request for refund.... ----- ### "Best POS System in the Business" — 5.0/5 > **Utente Verificato** | *1 maggio 2020* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I have installed numerous POS systems in my 30+ years of experience. LightSpeed is by far the most comprehensive system, yet easiest system to implement and use. There support mechanism is second to none. If you look your question up in help, there will be documentation to answer your question, and chances are there is a video that walks you step by step through the solution. If you feel like you want to get live help, there chat mechanism is one of the best, better yet, the support people on the chat are the most patient and knowledgeable support people in the business. Simply the best. > > **Inconvenienti**: I don't have any comments for this section > > We had two separate Retail POS systems in our organization. One was so antiquated it had to be replaced and the second one was experiencing issues everyday and the support was lousy. We purchased LightSpeed. I had the Retail Operators go through the setup videos and make decisions on how they wanted to setup the system based on the videos. Then, when the Operators completed their training, I had them configure LightSpeed themselves based on what they learned and the decisions they made. We then entered the inventory and the rest is history. I would recommend LightSpeed to anyone looking for a retail POS no matter what size. ----- ### "Best POS for small businesses" — 5.0/5 > **Jessica** | *4 settembre 2019* | Vendita al dettaglio | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I moved from Lightspeed to Clover and it's night and day. I had to piecemeal the Clover system on the back end to be useful and Lightspeed hands you so much. I've since added more and more of the Lightspeed system like loyalty because their tools are amazing. One of the best parts is their customer service. You get quick answers and they go above and beyond. Whether it's something as simple as why isn't my shipping working on ecom or how can I verify my website with the different social media platforms, their FAQs and customer service team never disappoint. If you are thinking about switching, do it. You won't regret it. It's made me more efficient all around. Thanks Lightspeed\! > > **Inconvenienti**: Lots of different options so it takes a bit to determine what you need to use. > > One major benefit is how easy my ordering is with their PO system. ----- Pagina: 1/40\ Avanti: [Pagina successiva](https://www.capterra.it/software/120491/lightspeed-retail?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/120491/lightspeed-retail) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Dati strutturati