OneSpan Sign

Easy to use and useful tool

Commenti: My overall experience is good with OneSpan Sign. It has helped me in my industry to get signed digitally from our customers without visiting to locations and we can also share the insurance details virtually. Customers can share ID proofs over this tool for future process.

Aspetti positivi:

Easy to use product and flexible enough to integrate with other tools for seamless experience. Documents are encrypted between sender and receiver. All the documents are secure when it is In-transit. It also allows to get digital signature through video conferencing also. It is a digital channel to communicate or engage with customers to get deals closed virtually and easily. It has various layers of security to verify identity and to access the documents. You can set up this tool in cloud or on-premises too according to your requirements. Can integrate with Salesforce and other 3rd party applications which don't require special knowledge or coding.

Aspetti negativi:

It has limited campaigns facility which should be increased. Apart that I like this tool very much.

Make signing fast and easy - no wet signatures anymore

Commenti: Great

Aspetti positivi:

Allows to sign documents anywhere from any device, easy integrations with Postman and various other mature softwares such as Appian, Decisions etc. Also, it provides the ability to customize email messages for sending the documents for signatures and receiving the documents back. Overall, great tool for signing.

Aspetti negativi:

There are no consequences features wise but onespan is new as compared to DocuSign which is most widely used across the industries today.

Terrible Customer Supports Costs Us Dearly in Legal Fees

Commenti: Great experience up until I needed support, legal nightmare ensued caused by missing documents that had been signed using OneSpan, and extremely poor communication and follow up from their team (still haven't rectified the issues 3 months later).

Aspetti positivi:

Easy to set up Easy to use Simple interface

Aspetti negativi:

Awful customer support (3+ months to solve a case) Automated setup glitches (didn't realize until problems occurred) Can't be relied upon

OneSpan - Great software for e-Signatures

Commenti: Experience with OneSpan is phenomenal. I love using this software.

Aspetti positivi:

OneSpan has all the features and functionality that DocuSign has in fact it is better than DocuSign in some areas such as, it provides the options to upload an attachment with a signature package and allows the customization of email messages for sending and receiving the documents for e-signatures. Integration is easy and it can be easily integrated with Postman, Decisions etc. And, they have an exceptional customer support for your technical queries even if you're using their free version.

Aspetti negativi:

There is nothing I don't like about it. I think it's a great tool and should be widely used for e-signatures.

Very easy to use

Aspetti positivi:

My clients who have little knowledge with online technology say it is very easy to use. You can have a file prepared and signed within a minute.

Aspetti negativi:

This might be an easy fix con but I would prefer my signatures to indicate Eastern time and not central time.