--- description: Scopri le funzionalità di Emergency Reporting, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Emergency Reporting - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per vigili del fuoco](/directory/30741/fire-department/software) > [Emergency Reporting](/software/121517/fire-package) # Emergency Reporting Canonical: https://www.capterra.it/software/121517/fire-package Pagina: 1/3\ Avanti: [Pagina successiva](https://www.capterra.it/software/121517/fire-package?page=2) > Fire and EMS Package di ER è un potente software che ti consente di tenere traccia, gestire e analizzare cosa succede nella tua stazione. > > Conclusione: valutazione di **4.4/5** stelle assegnate da 43 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Emergency Reporting? I clienti del servizio si trovano in tutti gli Stati Uniti e vanno dai piccoli distretti rurali alle agenzie con stazioni multiple, contee e persino il Dipartimento della difesa. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.4/5** | 43 Recensioni | | Facilità d'uso | 4.5/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.6/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.1/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: ESO - **Area geografica**: Austin, USA - **Anno di fondazione**: 2011 ## Contesto commerciale - **Prezzo di partenza**: 850,00 USD - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: 2-10, 11-50, 51-200, 201-500 - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: inglese - **Paesi disponibili**: Stati Uniti ## Funzionalità - Avvisi/Notifiche - Gestione degli archivi - Gestione della conformità - Gestione della flotta - Gestione della formazione - Gestione delle infrastrutture - Gestione di documenti - Lista di controllo delle risposte agli incidenti - Monitoraggio delle apparecchiature - Programmazione - Rendicontazione e analisi statistiche - Ricerca/Filtro ## Integrazioni (1 in totale) - Google Maps ## Opzioni di supporto - Email/Help desk - Assistenza telefonica - Chat ## Categoria - [Software per vigili del fuoco](https://www.capterra.it/directory/30741/fire-department/software) ## Categorie correlate - [Software per vigili del fuoco](https://www.capterra.it/directory/30741/fire-department/software) - [Software EMS](https://www.capterra.it/directory/30555/ems/software) ## Alternative 1. [Samsara](https://www.capterra.it/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (961 reviews) 2. [AUTOsist](https://www.capterra.it/software/157517/autosist) — 4.7/5 (163 reviews) 3. [InTime](https://www.capterra.it/software/103832/intime-solutions) — 4.8/5 (111 reviews) 4. [Fullbay](https://www.capterra.it/software/170876/fullbay) — 4.6/5 (97 reviews) 5. [Motive](https://www.capterra.it/software/138669/motive) — 4.5/5 (1687 reviews) ## Recensioni ### "So much easier than the way we use to do it." — 5.0/5 > **Grant** | *29 novembre 2018* | Istruzione superiore | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: The ease of use is top priority for our department. We used paper TEXFIRS previously, years ago, and have loved using Emergency Reporting for the past number of years. The entry portion is a little more involved than the paper was, but it is not burdensome once you do a few. The fact that we can store and retrieve so much information and files about a call is pretty amazing. Finding calls no longer involves boxes of paper, only a few strokes on the keyboard. > > **Inconvenienti**: The technology is getting there. Mobile usability is getting better, but last I checked, you still cannot upload files from a tablet or phone. That would be a really great addition. > > We have had zero problems with the actual program. We have not done the training we should have on it at times and have had to figure out a few things on our own, but that is not because the training isn't available. Overall we are extremely happy with the product and service we have been provided. It makes us a much more effective department. Our insurance agents love us because of the speed of the reports and all the information they contain. Being able to send them a link to the report lets them print off the pictures full size in color versus us printing them off with our old black and white printer with 8 on one page. They love it\! ----- ### "ER has been an amazing solution for automating Fire Dept Records, Inspections, Hydrants, Preplans, Personnel, & much more" — 5.0/5 > **Kyle** | *15 marzo 2025* | Amministrazione pubblica | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: The software is a great reaource to ensure NFIRS compliance and tracking daily check-offs and equipment inventory > > **Inconvenienti**: They were bought out and will be no longer availble after Nov 2025 forcing us to switch to ESO > > I was involved in the initial training and implementation to out Fire Dept and have enjoyed its features for many years ----- ### "No longer a viable solution" — 3.0/5 > **Joseph** | *9 gennaio 2025* | Sicurezza pubblica | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: In its heyday, the software was great\! It focused on the needs of data-driven fire agencies and was somewhat customizable for the end user's needs. > > **Inconvenienti**: Over the last several years, the company stopped innovating the product. Technical support began to falter, and previously-planned enhancements were never fully-realized. > > Overall, the experience was positive. However, they were acquired by ESO in 2021, and are planning a phase-out of the platform. I don't believe they are even accepting now customers, and existing customers are leaving in droves for other vendors. ----- ### "ER for the fire service" — 4.0/5 > **Robert** | *10 gennaio 2025* | Sicurezza pubblica | Tasso di raccomandazione: 3.0/10 > > **Vantaggi**: Fire reporting, pre-plan layouts. Inventory was captured well. > > **Inconvenienti**: The original Epcr was not favorable compared to other options on the market. > > Emergency reporting worked for our department. Since they have been purchased by ESO, there should be greater enhancement to the platform. ----- ### "Excellent cloud based solution for fire service reporting." — 5.0/5 > **Steven** | *14 maggio 2018* | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Emergency Reporting is extremely easy to use, intuitive and highly functional for our fire department. They are continuing to find quality business partners to enhance their software without losing sight of their core offering. The reporting is excellent and easy to use, and incorporates all the data sets we are looking for. We were previously with Fire House software, and we hated every aspect of that system. Emergency Reporting is a 1000% improvement\! > > **Inconvenienti**: The complexity of the NFIRS code is maddening, but that is not an issue with ER, that's an issue with our wonderful Federal government. A few times our incident reports have a "red" box indication incomplete data, and at times it is tough to figure out why. It could be more intuitive in the area by calling out the issue such as "your on-scene time is before your response time". When a box wont turn green it would nice to see a pop-up. > > Made an easy to use, cloud-based incident reporting solution a reality. Simple reporting and query building coupled with excellent software partners makes this an excellent fit for any fire department. ----- Pagina: 1/3\ Avanti: [Pagina successiva](https://www.capterra.it/software/121517/fire-package?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/121517/fire-package) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati