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Cos'è Intergy?

Intergy di Greenway Health non è solo una cartella clinica elettronica (EHR), ma il cuore di una soluzione ambulatoriale completa che ottimizza l'efficienza per il tuo studio e i tuoi pazienti. Intergy si adatta alle esigenze degli studi medici di qualsiasi dimensione o tipo. Dalla salute della popolazione ai servizi di entrate alla connettività clinica, questo sistema basato su cloud ti aiuta a gestire le condizioni croniche, migliorare i risultati di salute e aumentare la redditività. Consente di concentrarsi su ciò che conta di più: la cura dei pazienti.

Chi utilizza Intergy?

Intergy è specializzato in soluzioni di mercato ambulatoriale e collabora con oltre 10.000 organizzazioni e 75.000 fornitori in oltre 40 specialità: un impatto positivo per oltre 100 milioni di vite.

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Le barre verdi mostrano il prodotto con il risultato migliore in base alla valutazione media e al numero di recensioni.

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Recensioni su Intergy

Punteggio medio

Nel complesso
4,2
Facilità d'uso
4,1
Servizio clienti
4,0
Caratteristiche
4,1
Rapporto qualità-prezzo
3,9

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
55%
4
26%
3
9%
2
4%
1
6%
Rohan
Rohan
Senior VP (USA)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Intergy works well for us

5,0 5 anni fa

Commenti: Intergy PM has helped grow our business, increase efficiencies, and help ro reduce overhead.

Aspetti positivi:

The Intergy PM and Practice Analytics reporting system are great for our business. The ease of claims entry and transmission has helped streamline our processes.

Aspetti negativi:

Some of the Enterprise functions are meant for a large multi-specialty practice and not a RCM/billing company like ours. But it does not hamper our use of Intergy.

Cindy
Clinical Information Systems Coordinator (USA)
Salute, benessere e fitness, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Intergy PM Review

4,0 5 anni fa

Commenti: It has been great. Our PM set-up phase and go-live went great. We were prepared and ready to go. Our billing did not miss a beat.

Aspetti positivi:

The billing set-up/features are easy to set up and easy to use.

Aspetti negativi:

I would like to see some more built in reports with filters. We can always run/write reports in Practice Analytics - but not all users have PA access. Some additional Finance and A/R reports would be great.

Lance
Physician (USA)
Studi medici, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: SoftwareAdvice

I feel like I'm in bizarro world

1,0 4 anni fa

Commenti: We are a small practice and have sunk too much into changing so now we feel trapped. We have longtime employees talking of quitting because this system is such a frustrating mess. Supposedly there is an update "in the spring" that we are hoping at least makes the software useable.

Aspetti positivi:

We switched over from Primesuite early because Greenway told us if we did so there would be no extra charge for the new software and Primesuite was no longer being supported.

Aspetti negativi:

Where to begin? This software has literally brought our thriving practice to its knees. That in and of itself says it all. I have 2 partners in their later careers talking imminent retirement due to this system. I've been in practice 10 years and have found myself looking at other options solely due to the Intergy switch. We were happy using Greenway Primesuite. Like all EMRs, it sucked but at least didn't get in the way of providing patient care. We were told Greenway would no longer be supporting Primesuite and so we assumed (wrongly it turns out) that at the very least we'd get an upgraded version of Primesuite. We couldn't have been more wrong. I feel like I've stepped back 15 years and cannot think of 1 improvement from the old software. Customer Support has been abysmal. Greenway sent trainers to help us when we went live. Problem was they didn't really know how to use the system. Then on day 3 of going live there was an "update" that completely changed to look of the system and which the trainers had not received any training on. At that point they could no longer answer any of our questions and were learning along with us. The one bit of help in this whole mess was when our trainer admitted this EMR was crap but that they're all crap. Appreciated the honesty in a mess of lies.

Risposta di Greenway Health

4 anni fa

Lance, we are sorry to hear of the difficulties you've encountered. We have escalated the matter on our end. You can expect to hear from a representative who can address your concerns and connect you with the training, support, and answers you need.

rose
LVN (USA)
Ospedali e sistemi sanitari, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Greenway Intergy

5,0 3 mesi fa

Aspetti positivi:

All forms are detailed and easy to use. They are regularly updated following the basic requirement from vendors.

Aspetti negativi:

take many step to complete all section to be able to see them recorded

Shandi
LPN, Telehealth & Informatics Coordinator (USA)
Studi medici, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

There is no such thing as a perfect EHR/EMR system

4,0 11 mesi fa

Aspetti positivi:

I have been using Greenway Intergy for about 4 years. I previously used a different Greenway EHR system for about years before Intergy. The support is usually pretty knowledgeable about issues and if they aren't able to help they will escalate your case to a higher support team. Within the last 3 to 4 years, Greenway has really stepped up their game with trying to enhance their product. They formed a program for end users to help enhance features within the system. End users were given the opportunity to give feedback about what we liked and disliked and how we felt it could be better. This was a very well thought out program that actively met multiple times within a month for probably 2 years. That is probably my favorite thing that Greenway has ever done. Forms are used in the charting process and I personally don't care for most of the forms that are provided, but the good thing about Intergy is that you can build your own forms to meet your practice's specific needs. They do have a wide range of forms that would most likely fit the needs of other practices. There are a lot of features offered within Intergy.

Aspetti negativi:

Implementation was one of the worst experiences. Our health center used a Greenway EHR system called Success EHS that Greenway discontinued and we were forced to the conversion of Intergy. Go-Live day was so bad that we ended up using paper chart notes for about 2 weeks. Most likely, a practice using Intergy will need a "super user" because some of the workflows are difficult to perform for the average user. You will need to come up with your own training plan for new employees. Although they have training videos, almost all of them are out of date. The billing process needs a major overhaul.