123FormBuilder

123FormBuilder Overall Is Great

Aspetti positivi:

I like the many variety of designs that are offered with this software. It's easy to create forms, surveys, and the like. This software additionally has a lot of great templates.

Aspetti negativi:

I don't like that the fact that with all the great designs you have to pay the upgraded price; some of these should be made available. Although it's easy to create surveys, forms, etc., I've found another software that's easier.

More than a form platform

Commenti: Overall it is a reliable and easy-to-use service.Change is progressive without major changes often, making adoption and adaptation easy.I can see that many new features are added, but it's not in your face.

Aspetti positivi:

The API support for popular web tools works well.Testing before release to live is straightforward, with instant form duplication and publication.Embedded code works well in basic iframes and loads quickly.Token-based security for API integration is robust; I don't remember having an issue on that side of the tool.I like the price; you can do a lot on the basic bundle.Help pages are beneficial and well-written.A low incident rate over the years, maybe twice a year, is acceptable for us.Non-technical staff find it easy to build forms, with the much better options list and visual tweaking than the basic Microsoft Forms tool.

Aspetti negativi:

Support is only via chat/email, which is a big waste of time when you need to discuss complex issues.I know that the support is Romanian-based, but don't they speak English in Romania?Slow to fix problems with a slow escalation process; you can never speak beyond the first support tier, which is frustrating. The inability to back up API configuration is a strong business risk, considering how complex some API mapping can be.

Does not integrate well with payment systems

Commenti: The customer service was terrible in the end. The fact that they couldn't fix this problem was mind-blowing​ given how big of a negative impact it has on a business. If you collect payments for your events DO NOT use this system.

Aspetti positivi:

It was cheap and seemed to work at first. User friendly but in the end it was the worst choice we made in the last decade.

Aspetti negativi:

We use Square as our payment processor. After our first event and having over a dozen of participants show up that we were not expecting, we learned that the system does not properly notify when a participant has actually paid. The system showed that the payment was not completed when it had actually been completed. We were told that the reason for this was because it did not directly integrate with Square and that if the registration window was closed before the payment was complete, that the registration system would not show that any payment was made even if it was. We worked for hours with the team to see if this problem could be fixed but no solution was possible. If you collect payments DO NOT use this system! A system whose code cannot properly determine if a payment has actually been made is catastrophic to an event. Because our events are planned based on the number of participants we ended up having to pay hundreds of dollars per event for last-minute housing, food, space, instructors, admission fees and more. By the time we had learned this, we had already opened up many more events and were stuck for over 6 months dealing with random people coming to our events and spending hundreds of hours verifying every registration with Square to see if payment had been made. About 30% of all registrations had incorrectly identified whether or not someone had actually paid and we were left to pick up the pieces​. RUN from this if you collect payments. Use something else.

Basic registration App for simple needs

Commenti: Average middle of the road experience. We moved away from this app for our program application because we needed for functions than what 123FB could offer. However, we still use this for basic program registrations that do not require a large build out or sophisticated automations.

Aspetti positivi:

Easy to use, integrates with Wix website, very customizable.

Aspetti negativi:

Customer support is lacking. Some features are easy to implement and other are confusing. Payment gateway options are limited. Automation set up is clunky.

123FormBuilder has become a powerful tool for my company!

Commenti: I have been using 123FormBuilder for 1 year in my company and its forms solve 99% of the problems I have.

Aspetti positivi:

The number of fields for forms is countless! In addition, 123FormBuilder has several security mechanisms that allow the form to be used for any use. Even for contests! The ease of creation and finding what you need, and if you don't find what you are looking for, the service always answers you in 1 day! Our company will not stop using 123FormBuilder anytime soon!

Aspetti negativi:

There are very few weaknesses of 123FormBuilder, the only thing I could think of was having a chat so I could have my questions answered, but by email, I always get the answer by the end of the day.

They money grab by offering a lifetime deal and then making the free plan better 4 months later

Commenti: They're liars and thieves. This was a planned money grab.

Aspetti positivi:

Nothing, they're a scam. 0/10 would not recommend.

Aspetti negativi:

Let's talk about 123FormBuilder's scam of a lifetime deal from only 4 months ago. It was to their "gold" plan. Let's compare the gold plan they asked us to buy to their new free plan. Lifetime deal plan - 500 MB of storage - 3 rule maximum - No webhooks New free plan since the lifetime deal - 10 GB of storage - Unlimited rules - Unlimited webhooks When I asked them to honor updates included they responded by saying that they were honoring updates of the gold plan - which they no longer sell.

It’s not mobile friendly

Commenti: This application requires effort to build forms. For those on a tight schedule, it’s time consuming. They might want to think about integrating an AI tool to generate surveys.

Aspetti positivi:

It provides options to build different types of forms.

Aspetti negativi:

This application should be used on a computer to fully access all features. The layout is not mobile friendly.

Amazing tool

Commenti: 123FormBuilder is an excellent choice for quickly and easily creating forms and surveys.

Aspetti positivi:

Creating forms and surveys is a breeze with 123FormBuilder's drag-and-drop capabilities. Themes, fonts, and colors can be customized to give the forms a unique look and feel. Integration with third-party applications such as Zapier, MailChimp, and Google Drive is available, and the forms are also optimized for mobile devices. Additionally, 123FormBuilder offers powerful features like surveys, payment processing, file uploads, and more, all at an affordable price.

Aspetti negativi:

I am very satisfied with the form we have been using; it provides more options than other forms, so we chose to switch to this form solution.

123FormBuilder Review

Commenti: Overall, 123FormBuilder is a great tool for creating forms and surveys that can be used to collect valuable data.

Aspetti positivi:

It's really easy to create forms, surveys, and polls without having to write any code. I also like how you can customize and style your forms to fit any brand. Plus, you can easily embed forms on your website or share them via social media, email, and even text messages. 123FormBuilder also makes it easy to track responses and analyze the data.

Aspetti negativi:

I highly recommend this; I have nothing negative to say.

123FormBuilder

Commenti: 123FormBuilder has been a great experience. The user interface is simple and intuitive, and the features are comprehensive. I was able to quickly create forms and surveys with ease, and the customization options allowed me to tailor the forms to my needs.

Aspetti positivi:

I'm very satisfied with 123FormBuilder due to its user-friendly nature. It enables me to easily create forms and surveys from scratch or customize the existing templates. The drag-and-drop feature makes it straightforward to modify form fields and add media, and I am able to finish the process within a few minutes. Additionally, 123FormBuilder automatically optimizes the forms for mobile devices and lets me embed them into my website. All the collected data is stored securely and can be exported in various formats.

Aspetti negativi:

One of the least liked features of 123FormBuilder is that it can be relatively expensive compared to some of the other form-building platforms.

123 FORMBUILDER is really 123!

Aspetti positivi:

i love the convenience and the ease of use

Aspetti negativi:

i feel like it can be somewhat modernized.

This form builder is best for designs and events

Aspetti positivi:

Build forms for wide range of use cases without coding with best designs and special for events.

Aspetti negativi:

Somehow pricing for entries is a bit expensive

TERRIBLE EXPERIENCE: Read before you purchase

Aspetti positivi:

Visually (only) looks good on wix, other than that there are no pros that you can't find on other sites that will work seamlessly.

Aspetti negativi:

I never write reviews but I had such a terrible experience using this app, from usability to customer service that I wanted to save others time and aggravation. I used this app via Wix with the platinum paid version for ticket purchasing for an event. The setup was a bit complicated to create purchase items but I was able to have someone assist from the customer service to set it up for me via talking to them on chat and email (there is NO ONE to call for customer service even with a platinum plan) When they assisted they didn't explain HOW to do it, they just did it for me which may seem like a good thing at first but then when you run into a problem you don't know how to fix it; highly in recommended. Once users started purchasing items a myriad of other issues came up; payments showed up in the reports as not paid when indeed the money went through, the form wouldn't take them to the payment page and the reports do not update in real time; you have to manually refresh it, and that along with any other changes must be done on a computer as it's not at all mobile compatible. When I went back and forth with customer service on these items and the last was not resolved I ultimately asked for a refund; they processed the refund without warning and deleted all my 500 user entries! If any of the above matter to you for your needs, do not get this app! I am now using formstack and haven't had a single one of these issues for exactly the same price!

Simple, easy, effective and professional.

Commenti: I love 123 FormBuilder. It is easy to operate also has a professional presentation. It was essential for me to have a system for registration on the class I offer and to collect feedback from my clientes. I am small business owner and was doing many thing on my own and 123 FormBuilder made my life easier. At the very beginning even the free version was serving me very well covering all my need at that stage of my growth. The simplicity and the professional presentation of 123 FormBuilder made my very beginning possible, actually not just the beginning but the growth possible as well.

Aspetti positivi:

I love how simple, easy and effective the 123 FormBuilder is. I could create a very professional surveys, online registration and feedback forms for my clients which has helping me to improve my services. Once I create the form I could send the link straight to my client or connect the link to my website page. The software is very intuitive and even if you have no experience with technology you can create professional forms for your clients with no problems. It also has verification before the cliente send the form to ensure that your form are filled by people not robot. Which make it very professional and safe.

Aspetti negativi:

I am very satisfied with 123 FormBuilder. I have no problem with this software until now, it has covering all needs of my small business - regards to my forms - pretty well.

Best Form Builder for Simplicity

Commenti: 123FormBuilder is at the top of my list of form builders when I receive a new client. If the client does not have complex programs and only needs simple form(s) for a website such as contact, subscribe, simple order, etc- it is perfect.

Aspetti positivi:

Very user friendly, quick set-up, design customization

Aspetti negativi:

Not for high-level form building- Usually will not use if my client has Pipedrive or needs more complex forms/HIPPA

Excellent Lead Generating Forms

Commenti: Couldn't be happier. I receive a lot of positive feedback.

Aspetti positivi:

Over the years I have used the software I might have had one question for support when I first started using it. I accidentally deleted one of my forms and it was recovered immediately. I have many forms with a lot of my eye-catching graphics. The software allows me to generate forms that get results.

Aspetti negativi:

Nothing. It does everything I want it to do. It is exactly what I was looking for.

Great Customer Support!

Commenti: We use 123FormBuilder as part of the patient messaging system in our office. It is secure, easy to use, and their customer service is excellent. The only times we have had questions or run into issues, we received help right away, and one of the times, they were even able to add a feature to how we see read and unread messages, which was a very big, pleasant surprise! Their customer support staff are always excellent to work with.

Aspetti positivi:

Excellent customer support! I received help right away.

Aspetti negativi:

No complaints at this time. The only time I had an issue with logging in, I received help right away.

Very pleased with product

Commenti: For a web designer it's very important that my customers' websites have a way for their website viewers to have a way to interact with them. 123FormBuilder makes it easy to set this up on the websites we create.

Aspetti positivi:

Compared to other form builders I've tried, setting up 123FormBuilder was pretty easy and intuitive. The results have been just what I expected.

Aspetti negativi:

The way the results of form entries display in the emails takes a little getting used to.

123Formbuilder goes far beyond creating traditional forms!

Aspetti positivi:

123formbuilder has ample options for question type and customization opening the door to meet so many needs such as applications, surveys, reports, etc.

Aspetti negativi:

The pricing for 123formbuilder is not too high, however, the options within the lower cost levels are limited. For example, the lowest tier has a question limit that is pretty low.

Extremely useful and diverse

Aspetti positivi:

I love the fact we can populate fields and options based on the responses of the customer. We are able to accurately provide pricing and add-on options automatically.

Aspetti negativi:

Personally I would like to see a few more integrations including Quickbooks.

Great App with a few bugs they need to fix

Aspetti positivi:

Ease of use of the forms along with the variety of options and customization.

Aspetti negativi:

Has some bugs that have taken the developers more than a month now to try to fix.

Very user friendly...but

Aspetti positivi:

It is very easy to use, adapt to any webpage, embed rules and payment functions. I haven’t found any other service that is comptable.

Aspetti negativi:

Unfortunately, because of security threats, the services gets shut down sometimes by our institution. This is because of phishing warnings due to the use of the forms by free users.

I use this as an add-on app to my website to make forms for web visitors to fill out.

Commenti: Makes it easy for web visitors to fill out a form and email it to me to answer their requests (i.e., add them to a mailing list or committee, send them requested information, etc.) Great app!
I have a hard time finding the app from my website software. I wish my web app people would put a link to this in the website editor instead of me having to remember how to get to it.

Aspetti positivi:

It's pretty self-explanatory and easy to use. Customer service is really good. They get back with you pretty quickly and are good about making sure they have helped you with your questions.

Great form software for nonprofits!

Aspetti positivi:

We use 123contactform for several purposes far beyond contact forms. Their forms are easy to build, customizable and offer all the options that a company or organization would want. We had great success using their software to create an application and the features they offered (min word count, auto-fill, required/non) helped so much.

Aspetti negativi:

Very minor but exporting submissions requires you to email a document to yourself, it would be nice if you could just download the results immediately.

You Should have it

Commenti: I use it for create forms and including in my website,also in my clients website. The templates are so friendly and allow to make change, also you can include your logo,pay-pal hyperlink,others hyperlink and more. I recommended for questionnaire,online job application, survey and more. The variety of the template are great for any type of industry. Highly Recommended

Aspetti positivi:

The templates are friendly for make change and customize.

Aspetti negativi:

I don't see any cons using this product.