--- description: Scopri le funzionalità di CDK Global, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CDK Global - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Programmi gestionali per autosaloni](/directory/20005/auto-dealer/software) > [CDK Global](/software/122988/cdk-global) # CDK Global Canonical: https://www.capterra.it/software/122988/cdk-global Pagina: 1/10\ Avanti: [Pagina successiva](https://www.capterra.it/software/122988/cdk-global?page=2) > Soluzioni integrate che gestiscono tutti i processi della concessionaria e degli acquisti, quali pubblicità digitale, finanze, vendite, assicurazioni e altro ancora. > > Conclusione: valutazione di **4.1/5** stelle assegnate da 207 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza CDK Global? Progettato per concessionari di camion, auto, imbarcazioni, motocicli, attrezzature pesanti e camper in Europa, Nord America, Africa, Medio Oriente, Asia Pacifico e Sud America. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.1/5** | 207 Recensioni | | Facilità d'uso | 4.0/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.0/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.0/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.1/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: CDK Global - **Anno di fondazione**: 1974 ## Contesto commerciale - **Pubblico target**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: francese, inglese - **Paesi disponibili**: Canada, Stati Uniti ## Funzionalità - Contabilità - Creazione di report/analisi - Database contatti - Gestione contatti - Gestione del punto vendita - Gestione dell'inventario - Gestione delle finanze - Gestione di documenti - Gestione di potenziali clienti - Monitoraggio delle locazioni - Per concessionari auto - Tracciamento delle interazioni - Ufficio del servizio clienti ## Opzioni di supporto - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Programmi gestionali per autosaloni](https://www.capterra.it/directory/20005/auto-dealer/software) ## Categorie correlate - [Programmi gestionali per autosaloni](https://www.capterra.it/directory/20005/auto-dealer/software) - [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software) - [Gestionale per la contabilità degli autosaloni](https://www.capterra.it/directory/31296/auto-dealer-accounting/software) ## Alternative 1. [Carsforsale.com](https://www.capterra.it/software/178449/carsforsale) — 4.6/5 (2363 reviews) 2. [AutoManager](https://www.capterra.it/software/2058/deskmanager) — 4.9/5 (238 reviews) 3. [DealerCenter](https://www.capterra.it/software/71935/dealercenter) — 4.9/5 (1479 reviews) 4. [AutoRaptor CRM](https://www.capterra.it/software/118844/autoraptor-crm) — 4.6/5 (273 reviews) 5. [Dealertrack DMS](https://www.capterra.it/software/100994/dealertrack-dms) — 4.4/5 (116 reviews) ## Recensioni ### "CDK is great..If only it was more user friendly" — 5.0/5 > **Jeffrey** | *27 novembre 2023* | Settore automobilistico | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: I like that CDK has many important functions that add value to our daily operations. I like the fact it serves many functions in an all in one software. > > **Inconvenienti**: I wish CDK was more user friendly. On the F\&I side, be ready to train employees for weeks before being fully ready to sign a customer up. > > CDK is great, it has many features built in one single product. ----- ### "Software unmatched\!" — 4.0/5 > **ZACHARIAH** | *5 maggio 2025* | Trasporti/Trasporto merci/Ferrovie | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: The part look up system, it worked very well. I really enjoyed the fact that when you type just partial part of a number you were looking for, it would pull all possibilites. > > **Inconvenienti**: The adjustment system, such as bin counts. When adjusting a part out of inventory, sometimes it would adjust to a negative quantity, which would throw inventory levels off. > > Great experience for the time I used CDK, it was a little difficult to learn the system at first, but once setup, it was a very smooth operation. ----- ### "Assistant Parts Manager" — 2.0/5 > **Austin** | *2 settembre 2025* | Trasporti/Trasporto merci/Ferrovie | Tasso di raccomandazione: 1.0/10 > > **Vantaggi**: Not entirely sure if I can list something that I like the most. I have looked into other DMS systems and thus far, over the past three years, I have found that CDK is well behind the times and I can't think of anything I like the most other than I have been using it for 14 years and I know how to navigate through it. > > **Inconvenienti**: Almost everything, very difficult to find things within CDK that you don't know about. Just the other day I tried to find where I could delete something out of the system, vendor codes/sources, and it took me almost an hour to figure it out even with the "launch code search" function. > > It gets the job done but with a disconnect on all sides. There are other DMS systems out there that flow much better and answer a lot of things that we need and CDK just doesn't seem to want to bring their system into the 21st century. ----- ### "Romeo Auto Group Review from BDC Manager" — 4.0/5 > **Heather** | *8 giugno 2021* | Settore automobilistico | Tasso di raccomandazione: 6.0/10 > > **Vantaggi**: The easy accessibility to our customers. Multiple mining areas. Customized reports. > > **Inconvenienti**: Lead assignment rules. Be-backs not being accurate. Having to call in for most things to be changed rather than just being able to make the changes yourself. > > Elead is overall a great tool. There are some kinks that need to be worked out but unfortunately you are not able to contact anyone to make suggestions. Customer service is on the higher side when you call in, but the reps for the stores have not been the best. \[SENSITIVE CONTENT HIDDEN\] has been the ultimate breath of fresh air and even no longer being in charge of our account, still helps out when someone else can not get something solved. Compared to other CRMs I would say Elead has an edge up. ----- ### "Powersports is thriving\!" — 5.0/5 > **Brittany** | *16 aprile 2024* | Settore automobilistico | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: We switched from Dealertrack DMS for our Powersports department and it has been a game changer with our customers, part management, invoicing, accounting, etc. > > **Inconvenienti**: The software interface looks very old school, early 2000's AOL style. ----- Pagina: 1/10\ Avanti: [Pagina successiva](https://www.capterra.it/software/122988/cdk-global?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/122988/cdk-global) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati