--- description: Scopri le funzionalità di CDK Global, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CDK Global - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Programmi gestionali per autosaloni](/directory/20005/auto-dealer/software) > [CDK Global](/software/122988/cdk-global) # CDK Global Canonical: https://www.capterra.it/software/122988/cdk-global Pagina: 1/10\ Avanti: [Pagina successiva](https://www.capterra.it/software/122988/cdk-global?page=2) > Soluzioni integrate che gestiscono tutti i processi della concessionaria e degli acquisti, quali pubblicità digitale, finanze, vendite, assicurazioni e altro ancora. > > Conclusione: valutazione di **4.1/5** stelle assegnate da 210 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza CDK Global? Progettato per concessionari di camion, auto, imbarcazioni, motocicli, attrezzature pesanti e camper in Europa, Nord America, Africa, Medio Oriente, Asia Pacifico e Sud America. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.1/5** | 210 Recensioni | | Facilità d'uso | 4.0/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.1/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.0/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.1/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 70% | (7/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: CDK Global - **Anno di fondazione**: 1974 ## Contesto commerciale - **Pubblico target**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: francese, inglese - **Paesi disponibili**: Canada, Stati Uniti ## Funzionalità - Contabilità - Creazione di report/analisi - Database clienti - Database contatti - Gestione contatti - Gestione del punto vendita - Gestione dell'inventario - Gestione della posta elettronica - Gestione delle finanze - Gestione di documenti - Gestione di potenziali clienti - Importazione/Esportazione di dati - Monitoraggio delle locazioni - Per concessionari auto - Tracciamento delle interazioni - Ufficio del servizio clienti ## Opzioni di supporto - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Programmi gestionali per autosaloni](https://www.capterra.it/directory/20005/auto-dealer/software) ## Categorie correlate - [Programmi gestionali per autosaloni](https://www.capterra.it/directory/20005/auto-dealer/software) - [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software) - [Gestionale per la contabilità degli autosaloni](https://www.capterra.it/directory/31296/auto-dealer-accounting/software) ## Alternative 1. [Carsforsale.com](https://www.capterra.it/software/178449/carsforsale) — 4.6/5 (2363 reviews) 2. [AutoManager](https://www.capterra.it/software/2058/deskmanager) — 4.9/5 (239 reviews) 3. [DealerCenter](https://www.capterra.it/software/71935/dealercenter) — 4.9/5 (1483 reviews) 4. [AutoRaptor CRM](https://www.capterra.it/software/118844/autoraptor-crm) — 4.6/5 (274 reviews) 5. [Dealertrack DMS](https://www.capterra.it/software/100994/dealertrack-dms) — 4.4/5 (116 reviews) ## Recensioni ### "CDK is great..If only it was more user friendly" — 5.0/5 > **Jeffrey** | *27 novembre 2023* | Settore automobilistico | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: I like that CDK has many important functions that add value to our daily operations. I like the fact it serves many functions in an all in one software. > > **Inconvenienti**: I wish CDK was more user friendly. On the F\&I side, be ready to train employees for weeks before being fully ready to sign a customer up. > > CDK is great, it has many features built in one single product. ----- ### "Software unmatched\!" — 4.0/5 > **ZACHARIAH** | *5 maggio 2025* | Trasporti/Trasporto merci/Ferrovie | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: The part look up system, it worked very well. I really enjoyed the fact that when you type just partial part of a number you were looking for, it would pull all possibilites. > > **Inconvenienti**: The adjustment system, such as bin counts. When adjusting a part out of inventory, sometimes it would adjust to a negative quantity, which would throw inventory levels off. > > Great experience for the time I used CDK, it was a little difficult to learn the system at first, but once setup, it was a very smooth operation. ----- ### "Could use some improvements" — 4.0/5 > **Audra** | *7 giugno 2026* | Settore automobilistico | Tasso di raccomandazione: 6.0/10 > > **Vantaggi**: I like that the information I need is in one place mand that it can be used for verious things, i.e. acounting, ordering etc. > > **Inconvenienti**: What I like least is that you can only search by account number, invoice or part number and not by VIN or PO, it freezes up a lot and has had issues being usable at all numerous times in the last couple years and it does not save your settings when you change them, as soon as you restart your computer it goes back to the originaly settings, even though I have hit save numerous times in each screen it does not safe. For instance when you change the inversion color from the ugly gold to a different color it will not stay. I do wonder about how secure it is however especially after it was hacked last, it made work very difficult. > > My overall experience is good. I feel there a lot of things however that can be improved and have seen them offered on other programs. ----- ### "Assistant Parts Manager" — 2.0/5 > **Austin** | *2 settembre 2025* | Trasporti/Trasporto merci/Ferrovie | Tasso di raccomandazione: 1.0/10 > > **Vantaggi**: Not entirely sure if I can list something that I like the most. I have looked into other DMS systems and thus far, over the past three years, I have found that CDK is well behind the times and I can't think of anything I like the most other than I have been using it for 14 years and I know how to navigate through it. > > **Inconvenienti**: Almost everything, very difficult to find things within CDK that you don't know about. Just the other day I tried to find where I could delete something out of the system, vendor codes/sources, and it took me almost an hour to figure it out even with the "launch code search" function. > > It gets the job done but with a disconnect on all sides. There are other DMS systems out there that flow much better and answer a lot of things that we need and CDK just doesn't seem to want to bring their system into the 21st century. ----- ### "Wholesale parts sales mgr" — 5.0/5 > **Anthony** | *8 giugno 2026* | Settore automobilistico | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Productivity reports, sales reports, not very difficult to navigate, the ability for someone new to system to pick up quickly > > **Inconvenienti**: Lack of more types of OEM sales by parts , more efficiency tracking g by departments, too much cut and pasting > > Overall it is the best system in OEM world, customer service and helpline is phenomenal and handles any tasks requests quickly ----- Pagina: 1/10\ Avanti: [Pagina successiva](https://www.capterra.it/software/122988/cdk-global?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/122988/cdk-global) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati