--- description: Scopri le funzionalità di SiteMinder, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SiteMinder - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per prenotazioni](/directory/20032/reservations/software) > [SiteMinder](/software/123133/siteminder) # SiteMinder Canonical: https://www.capterra.it/software/123133/siteminder Pagina: 1/12\ Avanti: [Pagina successiva](https://www.capterra.it/software/123133/siteminder?page=2) > La piattaforma per hotel che garantisce il successo di una moderna attività ricettiva. Gestite e fate crescere il vostro hotel in un unico posto. > > Conclusione: valutazione di **4.2/5** stelle assegnate da 257 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza SiteMinder? In tutto il mondo, hotel, gruppi alberghieri o fornitori di alloggi, sfruttano soluzioni tecnologiche leader che possano garantire maggiori conversioni ed un aumento della clientela. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.2/5** | 257 Recensioni | | Facilità d'uso | 4.3/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.0/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.0/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.2/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: SiteMinder - **Area geografica**: Sydney, NSW, Australia - **Anno di fondazione**: 2012 ## Contesto commerciale - **Prezzo di partenza**: 85,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: francese, indonesiano, inglese, italiano, portoghese, spagnolo, tedesco, thailandese - **Paesi disponibili**: Australia, Canada, Colombia, Corea del Sud, Costa Rica, Emirati Arabi Uniti, Estonia, Figi, Filippine, Finlandia, Francia, Germania, Ghana, Giappone, India, Indonesia, Irlanda, Italia, Messico, Nuova Zelanda e altri 11 ## Funzionalità - Assistenza clienti - CRM - Creazione di report/analisi - Elaborazione di pagamenti - Fatturazione e contabilizzazione - Gestione dei canali - Gestione dell'esperienza degli ospiti - Gestione delle comunicazioni - Gestione delle prenotazioni - Gestione delle prenotazioni - Gestione delle promozioni - Gestione delle pulizie - Gestione tariffaria - Integrazione di GDS/OTA - Inventario delle camere - Piani tariffari dinamici - Prenotazioni di gruppo - Prenotazioni online - Quadro della attività - Rendicontazione e analisi statistiche - Third-Party Integrations ## Integrazioni (13 in totale) - 3RPMS - 5stelle - Avvio Suite - Booking Direct - Cendyn Guestrev - Cloudbeds - Little Hotelier - RevControl - Revpar Guru - Right Revenue - RoomPriceGenie - RoomRaccoon - Smartpricing ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per prenotazioni](https://www.capterra.it/directory/20032/reservations/software) ## Categorie correlate - [Software per prenotazioni](https://www.capterra.it/directory/20032/reservations/software) - [Gestionale per hotel](https://www.capterra.it/directory/31615/hotel-channel-management/software) - [Gestionale per case vacanze](https://www.capterra.it/directory/30616/vacation-rental/software) - [Software per motel](https://www.capterra.it/directory/32584/motel/software) ## Alternative 1. [Hostaway](https://www.capterra.it/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [eZee Absolute](https://www.capterra.it/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 3. [Sirvoy](https://www.capterra.it/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews) 4. [Cloudbeds](https://www.capterra.it/software/158839/cloudbeds) — 4.3/5 (341 reviews) 5. [E4jConnect Vik Booking](https://www.capterra.it/software/1052408/e4jconnect) — 4.7/5 (15 reviews) ## Recensioni ### "Through the Eyes of an African Hospitality Leader: My SiteMinder Experience (900+ Rooms)" — 5.0/5 > **Tawanda** | *17 aprile 2025* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: SiteMinder provides a remarkably user-friendly and straightforward solution for comprehensive channel management. From initial setup and rate synchronization to inventory control, the platform simplifies every step. Furthermore, its integrated analytics offer valuable guidance for performance optimization. My experience managing Rainbow Tourism Group's significant portfolio of over 900 rooms across 7 properties is greatly enhanced by SiteMinder's capabilities. > > **Inconvenienti**: The subscription costs can be quite substantial, potentially posing a financial hurdle for smaller independent properties or guesthouses operating on tighter margins. Exploring a usage-based pricing model, similar to how Demandplus calculates commissions, could make the platform more accessible and cost-effective for businesses with lower booking volumes. Furthermore, a notable drawback in the newly upgraded platform is the absence of a consolidated revenue report that provides an overview of all properties managed under a single account. For users overseeing multiple properties, like myself with 7 hotels and over 900 rooms, the lack of a unified revenue report necessitates generating individual reports for each property, significantly increasing the time and effort required for performance analysis and strategic decision-making. Implementing a comprehensive, consolidated revenue report would be a valuable enhancement for multi-property users. > > Overall, I've found SiteMinder to be a real game-changer in managing Rainbow Tourism Group hotels' online distribution. It truly lives up to its promise of making things simple – the user interface is incredibly easy to navigate, and setting up new channels, mapping rates, and managing inventory is about as straightforward as it gets. Plus, the insights it offers have definitely helped us optimize our performance. The fact that I can efficiently manage over 900 rooms across my 7 hotels through one platform is a testament to its power. However, I do have a couple of key points to consider. The subscription costs can be quite hefty, and I can see how this could be a significant hurdle for smaller properties. Also, a bit of a frustration with the new upgrade is the lack of a consolidated revenue report. Having to pull individual reports for each of my 7 hotels adds unnecessary time and effort when trying to get a holistic view of our performance. A unified report would be a huge improvement. On the bright side, I have to give a massive shoutout to SiteMinder's support team – they are incredibly responsive and always helpful. And their accounts department has been understanding and flexible when we've had occasional payment delays, which is really appreciated. So, my overall feeling is this: SiteMinder is a powerful and generally fantastic tool that has significantly simplified our channel management and offers great support. However, the cost can be a barrier for smaller players, and the current lack of a consolidated revenue report for multi-property users is a definite drawback. Get those two things sorted, and it would be pretty much perfect\! ----- ### "Powerful Channel Manager That Streamlines Daily Operations" — 5.0/5 > **Panadda** | *11 giugno 2025* | Industria alberghiera | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: I especially appreciate the seamless integration with our PMS and OTA partners. The centralized dashboard makes rate and inventory updates extremely efficient, saving us hours of manual work daily. > > **Inconvenienti**: the system can lag during high-traffic periods, and the analytics dashboard could be more intuitive with deeper insights and visualizations. Additionally, the onboarding process was a bit overwhelming at first for junior staff. > > SiteMinder has significantly improved our e-commerce workflow and reduced the risk of overbookings or pricing errors. The automation and connectivity are strong, and the system has become an essential part of our daily operations. While there’s room for improvement in reporting and training support, SiteMinder remains one of the most reliable tools we use. ----- ### "Support lacking in urgency" — 2.0/5 > **Brooke** | *6 febbraio 2026* | Contabilità | Tasso di raccomandazione: 1.0/10 > > **Vantaggi**: Reasonably efficient platform with good access. > > **Inconvenienti**: Ease of use. > > Siteminder is a good platform until you have an issue. We have a current issue that originally occurred in July 2024 and was rectified. The issue appeared again in November 2024 and after the initial report to Siteminder in December we are still waiting after 2-1/2 months for a solution to a simple coding problem. We need to utilise our staff to manually do what the program should do automatically costing us time and money however Siteminder are still charging full invoice rate. ----- ### "SUPPORT IS THE BEST EVER" — 5.0/5 > **Phanitphat** | *8 giugno 2025* | Industria alberghiera | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: SiteMinder provides one of the fastest and most responsive support services we've experienced. Their team is quick to acknowledge and analyze issues, often resolving them in real-time or providing clear timelines. The platform itself is reliable and integrates seamlessly with our systems, allowing us to manage distribution efficiently and with confidence. > > **Inconvenienti**: While support is generally great, there are times when we’ve had to troubleshoot issues independently due to limited documentation or unclear guidance. Some features aren't as intuitive as expected, which can slow down the process. It would be helpful if the platform included more user-friendly resources or proactive tips for common scenarios. > > We love the flash response from them. That’s a key strength when doing business with any partner. Quick and efficient communication helps us solve problems faster and gives us confidence in the service. Their responsiveness truly sets them apart. Keep it up\! ----- ### "Good service" — 5.0/5 > **Hoang** | *24 aprile 2025* | Industria alberghiera | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: What I like most about SiteMinder is its seamless channel management system. It allows us to update rates and availability across multiple OTAs in real time, reducing the risk of overbookings and saving a lot of manual work. The interface is intuitive, and the system is generally stable and efficient, which is essential for smooth hotel operations. > > **Inconvenienti**: One thing I liked least about SiteMinder is the limitation of only being able to register one email address per property for booking notifications. It would be more convenient for hotel operations if multiple recipients could be added, especially for larger teams or different departments. > > Overall, my experience with SiteMinder has been positive. The platform is user-friendly and reliable in managing online distribution, helping us connect with various OTAs efficiently. It simplifies the booking process and gives us better control over our inventory and rates. However, there are areas that could be improved, such as offering more flexibility in notification settings and allowing multiple email addresses for booking alerts. Better support documentation or tutorials would also enhance the user experience. Despite these minor issues, SiteMinder remains a valuable tool for our hotel’s daily operations. ----- Pagina: 1/12\ Avanti: [Pagina successiva](https://www.capterra.it/software/123133/siteminder?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/123133/siteminder) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati