Chi utilizza Vonigo?

Società di assistenza di servizi esterni grandi e piccole, compresi i franchising.

Cos'è Vonigo?

Vonigo aiuta a semplificare il processo di gestione dei servizi esterni end-to-end. Offre una suite unificata di moduli basati sul cloud configurabili tra cui: programmazione, prenotazione online, gestione degli ordini di lavoro, stima, invio, routing, GPS, CRM, fatturazione, pagamenti, creazione di report e altro ancora accessibili su Internet da qualsiasi desktop o dispositivo mobile. Milioni di lavori sono stati prenotati e gestiti con Vonigo. Unisciti a loro per ricevere una demo gratuita oggi stesso.

Dettagli su Vonigo

Vonigo

http://www.vonigo.com

Fondata nel 2011

Panoramica dei prezzi di Vonigo

Vonigo non dispone di un piano gratuito ma offre una versione di prova gratuita.

Versione gratuita

No

Prova gratuita

Implementazione

Cloud, SaaS, Web

Dispositivi mobili - iOS nativo

Dispositivi mobili - Android nativo

Formazione

Live Online

Webinar

Documentazione

Assistenza

Orario lavorativo

Online

Caratteristiche di Vonigo

Gestionale per idraulici
App per dispositivi mobili
Database clienti
Fatturazione e contabilizzazione
Gestione degli ordini di lavoro
Gestione dei tecnici
Gestione del lavoro
Gestione dell'inventario
Gestione delle spedizioni
Monitoraggio della cronologia dei servizi
Preventivi/Stime
Programmazione
Ricerca del percorso migliore
Accesso da dispositivi mobili
Controllo dell'inventario
Database clienti
Fatturazione e contabilizzazione
Gestione degli ordini di lavoro
Gestione dei tecnici
Gestione del lavoro
Gestione delle spedizioni
Monitoraggio della cronologia dei servizi
Pianificazione della manutenzione
Preventivi / Stime
Programmazione
Ricerca del percorso migliore
Amministratore di siti web
Controllo dei lavori di costruzione
Gestione delle commissioni
Intranet dei negozi in franchising
Programmazione del lavoro
Reinserimento automatico degli ordini
Shop online
Accesso da dispositivi mobili
Database contatti
Fatturazione e contabilizzazione
Firma elettronica
Gestione degli ordini di lavoro
Gestione dell'inventario
Gestione delle spedizioni
Gestione di contratti
Monitoraggio della cronologia dei servizi
Monitoraggio ore online
Preventivi/Stime
Programmazione
Ricerca del percorso migliore
Riscossione di pagamenti per servizi esterni
Banca dati di iscritti
Contabilità
Gestione dei social media
Gestione dei volontari
Gestione della raccolta di fondi
Gestione delle commissioni
Gestione delle iscrizioni
Gestione delle quote
Gestione donatori
Gestione eventi
Accesso da dispositivi mobili
Appuntamenti ricorrenti
Database clienti
Fatturazione e contabilizzazione
Gestione degli ordini di lavoro
Gestione del lavoro
Gestione delle spedizioni
Monitoraggio della cronologia dei servizi
Preventivi/Stime
Programmazione
Ricerca del percorso migliore
Accesso da dispositivi mobili
Fatturazione e contabilizzazione
Gestione degli ordini di lavoro
Gestione della clientela
Gestione delle spedizioni
Monitoraggio delle apparecchiature
Prenotazioni online
Programmazione
Acquisizione di foto
CRM
Fatturazione e contabilizzazione
Gestione degli ordini di lavoro
Gestione delle spedizioni
Liste di controllo e ispezioni
Misurazione aerea
Preventivi/Stime
Programmazione
Settore commerciale
Accesso da dispositivi mobili
Fatturazione e contabilizzazione
Gestione del personale
Gestione della clientela
Gestione delle apparecchiature
Gestione delle spedizioni
Gestione di contratti
Preventivi/Stime
Programmazione
Ricerca del percorso migliore
Avvisi/Notifiche
Gestione delle prenotazioni di camere
Pianificazione automatica
Pianificazione del personale
Pianificazione delle lezioni
Pianificazione delle risorse
Pianificazione di gruppi
Pianificazione in tempo reale
Programmazione appuntamenti
Programmazione di infrastrutture
Sistema multi-locale
Appuntamenti ricorrenti
Controllo dell'inventario
Creazione delle commesse
Database clienti
Gestione del lavoro
Gestione delle spedizioni
Gestione di contratti
Manutenzione preventiva
Preventivi/Stime
Programmazione
Ricerca del percorso migliore
Donazioni online
Donazioni tramite cellulare
Elaborazione di pagamenti
Gestione della campagna
Gestione delle donazioni solidali
Gestione delle promesse di donazione
Gestione delle ricevute
Gestione donatori
Gestione eventi
Offerte ricorrenti
Tracciabilità delle donazioni
Accesso da dispositivi mobili
Controllo dell'inventario
Database clienti
Fatturazione e contabilizzazione
Gestione degli ordini di lavoro
Gestione dei tecnici
Gestione del lavoro
Gestione di contratti
Monitoraggio della cronologia dei servizi
Portale self-service
Ricerca del percorso migliore
Fatturazione e contabilizzazione
Gestione degli ordini di lavoro
Gestione del lavoro
Gestione del personale
Gestione della clientela
Gestione della flotta
Gestione delle spedizioni
Gestione dello stoccaggio
Gestione di potenziali clienti
Gestione reclami
Mobilità militare / GSA
Preventivi / Stime
Traslochi internazionali
Traslochi interregionali
Traslochi nazionali
Trasporti a carico parziale / condiviso
Controllo degli orari di lavoro
Elaborazione di pagamenti
Fatturazione e contabilizzazione
Firma elettronica
Gestione degli ordini di lavoro
Gestione dell'inventario
Gestione delle spedizioni
Pagamenti tramite cellulare
Preventivi / Stime

Recensioni su Vonigo

Stai visualizzando 5 di 66 recensioni

Nel complesso
4,7/5
Facilità d'uso
4,4/5
Servizio clienti
4,8/5
Caratteristiche
4,5/5
Rapporto qualità-prezzo
4,7/5
Sawyer W.
Director
Settore automobilistico, 13-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    9/10
  • Fonte della recensione 
  • Data della recensione: 21/5/2019

"Completely Custom Solution!!"

Vantaggi: We've been working hard over the last year to focus in on our customers' booking experience. By working closely with Vonigo's API and developers, we've been able to create something really special on the front-end that our whole team is proud of. On the back-end, Vonigo has a powerful skeleton that is ZIP/Postal code centric. It allows us to go as granular or high level as we want with our day to day zoning and pricing, which is something we leverage differently in each city. The developers, and managers at Vonigo also have our best interests in mind. In under 2 months with Vonigo I was getting the opportunity to give feedback to C-level executives within the company, and truly felt heard. That is something special that you don't see with many companies at all. All-in-all, the custom solution, and attention to detail from the Vonigo team have caused our conversion rates to go way up. This will enable us to soon be moving to a completely online sales funnel. Vonigo is truly at the heart of our franchisee experience, and we're thrilled to have found a partnership that we can see true longevity in.

Inconvenienti: Vonigo has a lot of customization and configurability, because it is designed to fit into so many different industries / types of businesses. That being said it is definitely geared towards quote based service companies. As a flat-rate pricing / timing service company we feel that a lot of the features within Vonigo are rendered obsolete, and are more hurdles to our back-end booking / navigation processes than anything else. Furthermore, a lot of Vonigo's additional features seem a bit better on paper than they are in reality. We still have not found a way to seriously integrate their payment features (poor user experience when paying in person, again, it is more designed for quote-based online invoices), or time tracking features (not as robust as we need), and need to leverage 3rd party applications to handle these two essential things. For Vonigo to be truly all-in-one I feel that these features still need a lot more attention (which they are aware of and working on).

  • Fonte della recensione 
  • Data della recensione: 21/5/2019
Kyle T.
Donations and Volunteer Manager
Ha utilizzato il software per: 6-12 mesi
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    4/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 14/2/2018

"Overall, it's been fantastic."

Commenti: There are so many benefits. Having a database of all your donors is huge. If I'm having a light day, I can quickly see all of my corporate donors and send them a friendly e-mail letting them know that we're here for them if they'd like to donate again, or just to send them a "follow up" e-mail. Having all of your pickups laid out right in front of your eyes (not shuffling through papers to find that specific donor). Being able to add/remove items and/or change pickup dates with just a couple clicks. The software is amazing and has been a complete game changer for me. The amount of time I've saved from literally handwriting all of the donation receipts with pen and paper and also filing/organizing them afterwards has been substantial. You guys have done a heck of a job with this software and it's made my life a whole lot easier, more organized and more efficient! Thank you thank you thank you!

Vantaggi: The ease of use was huge. Being able to add in a pickup takes less than a minute and also having a weeks worth of pickups right in front of my eyes, rather than sifting through several papers to find one specific pickup has been huge. Also, during this time of the year, I'll get calls from donors who have lost their donation receipt and are looking for a new one. Instead spending potentially hours finding that one donation receipt from June 2017, I can simply enter in the last name and instantly find all of their information. I got one of those calls today and I had everything resolved in less than a few minutes.

Inconvenienti: What we like least is how donors are able to select that they'd like to donate money to offset the cost of the pickup, but there isn't a way for them to insert their card information and actually donate right at that moment. I've been told that there is a way to have this resolved, but it would require another outside source and would cost additional expenses. Having this resolved would be amazing!

  • Fonte della recensione 
  • Data della recensione: 14/2/2018
Reed G.
Mgr In Kind Giving
Gestione di organizzazioni non profit, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    3/5
  • Facilità d'uso
    3/5
  • Caratteristiche e funzionalità
    3/5
  • Assistenza clienti
    4/5
  • Rapporto qualità-prezzo
    3/5
  • Consigliato
    5/10
  • Fonte della recensione 
  • Data della recensione: 18/7/2018

"Apparent was not made for Habitat - not far from it but enough that it is difficult sometimes"

Commenti: easy to implement - Team in Support has become essential really helps.

Vantaggi: Browser Based, colors, easy to move donations around thus rescheduling is not a difficult task to learn and to teach others

Inconvenienti: difficult sometimes - cannot program our self to minor degrees always have to go to support. Things like changing roles Example we have an attribute "Stephanie Vandergrift" which is still being attached out bound communications - its been 2 years....should be able to rename users our selves

  • Fonte della recensione 
  • Data della recensione: 18/7/2018
John A.
Founder & President
Settore automobilistico, 13-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 26/11/2016

"Expectations Exceeded"

Commenti: I signed up with Vonigo after 5 years of sitting on the fence. Mike McWilliams is my representative at Vonigo and he walked me through the process and what it could do for my company LEAKPRO. I have come to learn he understated what it could actually do for LEAKPRO. Most sales people overstate and under deliver, not the case this time! Mike sold me on what Vonigo can do for me now, yet the system is there to add on to and grow with my company. We need to get to the next level and away from hand writing invoices to all our customers, what better way then using an iPad with signature capture and sending the invoice immediately to the customer. How Professional! I stared the on-boarding process yesterday, November 25, 2016 with Nabeel Rehman. I was nervous! We are an Automotive company, that is what we do best and I was very nervous of making the plunge to Vonigo or any other company for my operating system. I was sure I would have to spend a tonne of hours and manpower and I was afraid I would not understand it all. Well Nabeel put my fears to rest and in 1 hour I get it!!! What was I afraid of and what was I waiting for all this time??? I could not believe how easy Vonigo is to set up and the seamless integration with Quick-Books and the Excel file drop which will avoid me spending hours entering the data by hand and save me $1,000.00's in manpower. The money I lost over the time it took me to sign up with Vonigo due to ineffectiveness in my company is crazy! The Vonigo platform will allow me to manage my business and have control over the reports and see what my franchisees are doing. The time savings alone in book keeping per month will more then pay for the service. New franchisees coming on board will be fast and easy . I can't wait to roll Vonigo out to all my franchisees in the next couple of months. Best part is I have the support from Vonigo as we are not the most tech savvy people, and you don't have to be to use Vonigo! Vonigo are there to answer all my questions, I don't feel all alone. What was I waiting for all this time???

Vantaggi: It will completely handle and track my business with the functionality of growing with us as we grow.

Inconvenienti: NOTHING!!!

  • Fonte della recensione 
  • Data della recensione: 26/11/2016
Matthew R.
President & Chief Experience Officer
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    Nessuna recensione
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    Nessuna recensione
  • Consigliato
    Nessuna recensione
  • Fonte della recensione 
  • Data della recensione: 12/11/2015

"Future of Field Service Software"

Commenti: My company Better Life Maid is a multi-unit house cleaning service. We picked Vonigo because of the ability to manage multiple units seamlessly from one call center based software platform. As we plan our expansion, we believe that the Vonigo platform will allow us to maintain a centralized office system that handles sales, marketing, dispatch, scheduling, customer service, billing, and nearly every day to day function of our spoke offices. All we need to do is focus on hiring and managing staff in those locations, and allocating supplies (which we can track in Vonigo as well). One of the key features that has kept us with Vonigo is their robust scheduling system. It allows us to manage a complex system with rule based bookings. This is important so our teams are not booked too far away between jobs. That way our sales people don't need to have an intimate knowledge of each location and its operations, but merely follow the rules applied to its routes and days. This is especially important as we have implemented Vonigo's online booking portal. We saw the need years ago to move to an online booking system, and we were one of the first in our vertical to do so. Online bookings now make up half of our new client sales for first cleanings. We anticipate this to become a significant part of our revenue stream and growth strategy in the coming months and years. Very few other software suites allow anything nearly as robust or as complete as this feature. Vonigo still lacks a couple features we want (what software doesn't). It still does not have a customer portal complete as of November of 2015, but that is on the roadmap for early 2016. This will allow our customers to manage their own accounts. Check on past or upcoming visits, update their credit card if it has expired, and make schedule adjustments on the fly as long as they will fall within the route based rules we have applied to the schedule. We believe this with the online booking portal will allow us to scale, while maintaining a leaner back office footprint, and increasing overall profitability. Roman the main developer of the software, and John are very responsive to your requests, and I feel like I have been a partner in the development of this software over time. Obviously no software has everything baked in from day one, but I see constant updates and improvements from the Vonigo team based in large part to the requests and needs of their clients.

  • Fonte della recensione 
  • Data della recensione: 12/11/2015