---
description: Scopri le funzionalità di Brightpearl, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: Brightpearl - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software e-commerce](/directory/3/ecommerce/software) > [Brightpearl](/software/124180/brightpearl)

# Brightpearl

Canonical: https://www.capterra.it/software/124180/brightpearl

Pagina: 1/9\
Avanti: [Pagina successiva](https://www.capterra.it/software/124180/brightpearl?page=2)

> Brightpearl è una piattaforma per la gestione delle operazioni nella vendita al dettaglio, strettamente integrata con tutti i tuoi canali di vendita.
> 
> Conclusione: valutazione di **4.4/5** stelle assegnate da 195 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

-----

## Panoramica

### Chi utilizza Brightpearl?

Brightpearl è l'ideale per i rivenditori multicanale di prodotti finiti che vendono in negozio, online o tramite mercati online come eBay e Amazon e che vendono per un valore di 1 milione di dollari o di più.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **4.4/5** | 195 Recensioni |
| Facilità d'uso | 4.4/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 4.3/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 4.2/5 | Sulla base delle recensioni complessive |
| Funzionalità | 4.3/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: Sage
- **Anno di fondazione**: 1981

## Contesto commerciale

- **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), iPad (mobile)
- **Lingue supportate**: inglese
- **Paesi disponibili**: Australia, Canada, Danimarca, Germania, Irlanda, Norvegia, Nuova Zelanda, Regno Unito, Stati Uniti, Svezia

## Funzionalità

- Barcode/Ticket Scanning
- CRM
- Carrello degli acquisti
- Catalog Management
- Codici a barre/RFID
- Contabilità
- Contabilità generale
- Controllo accessi/Autorizzazioni
- Controllo dell'inventario
- Creazione di report/analisi
- Cronologia clienti
- Email Marketing
- Evasione di ordini
- Fatturazione e contabilizzazione
- Formulazione di previsioni
- Gestione degli ordini arretrati
- Gestione degli sconti
- Gestione dei canali
- Gestione dei fornitori
- Gestione dei progetti
- Gestione del flusso di lavoro
- Gestione del personale
- Gestione dell'e-commerce
- Gestione dell'inventario
- Gestione della catena logistica
- Gestione delle fatture
- Gestione delle spedizioni
- Gestione delle transazioni
- Gestione finanziaria
- Gestione nuovi ordini
- Gestione stock commercianti al dettaglio
- Integrazione di mercati
- Modellazione e progettazione dei processi
- Monitoraggio degli ordini
- Monitoraggio dei costi
- Monitoraggio dell'inventario
- Operazioni commerciali integrate
- Pagamento elettronico
- Parametri prestazionali
- Preventivi/Stime
- Previsione della domanda
- Real-Time Data
- Rendicontazione e analisi statistiche
- Rendicontazione finanziaria
- Riconciliazione bancaria
- Sicurezza dei dati
- Strumenti collaborativi
- Third-Party Integrations
- Tracciabilità delle spese
- Tracciato di controllo

... e altre 14 funzionalità

## Integrazioni (41 in totale)

- Adobe Commerce
- Authorize.Net Connector
- Avalara
- BILL Accounts Payable & Receivable
- Backbone
- BigCommerce
- Dotdigital
- EKM
- EasyPost
- FedEx Ship Manager
- FreightPOP
- Glew
- InfoPlus
- Klaviyo
- Lightspeed Retail

... e altre 26 integrazioni

## Opzioni di supporto

- Email/Help desk
- FAQ/Forum
- Knowledge Base
- Assistenza telefonica
- Assistenza diretta 24 ore su 24
- Chat

## Categoria

- [Software e-commerce](https://www.capterra.it/directory/3/ecommerce/software)

## Categorie correlate

- [Software e-commerce](https://www.capterra.it/directory/3/ecommerce/software)
- [Software ERP](https://www.capterra.it/directory/9/enterprise-resource-planning/software)
- [Software per retail management](https://www.capterra.it/directory/20053/retail-management-systems/software)
- [Software per la gestione del magazzino](https://www.capterra.it/directory/30005/warehouse-management/software)
- [Software per la gestione dell'inventario](https://www.capterra.it/directory/30006/inventory-management/software)

## Alternative

1. [Booqable](https://www.capterra.it/software/138689/booqable) — 4.8/5 (1154 reviews)
2. [Fishbowl](https://www.capterra.it/software/123794/fishbowl) — 4.2/5 (1119 reviews)
3. [NetSuite](https://www.capterra.it/software/135757/netsuite) — 4.2/5 (2043 reviews)
4. [Odoo](https://www.capterra.it/software/135618/odoo) — 4.2/5 (1307 reviews)
5. [QuickBooks Enterprise](https://www.capterra.it/software/46497/quickbooks-enterprise) — 4.5/5 (20646 reviews)

## Recensioni

### "Deputy CEO" — 5.0/5

> **VICKI** | *25 marzo 2026* | Vendita al dettaglio | Tasso di raccomandazione: 7.0/10
> 
> **Vantaggi**: value the partnership and appreciate the team’s dedication and support.&#10;Also like the fact that you can take care payments, and there are loads of different plug ins that can be used
> 
> **Inconvenienti**: Bugs the error issues can be an issue for our sales and warehouse teams, as it can sometimes take up to 5 minutes for it to come back on
> 
> We’ve been working with Brightpearl for many years, and this year we began implementing their WMS. While the journey hasn’t been without its challenges, \[sensitive content hidden\] has been fantastic—consistently going above and beyond to find solutions that ensure the system works effectively for our business.&#10;&#10;Our account managers, \[sensitive content hidden\], have also been a pleasure to work with. They are approachable, responsive, and always supportive, making collaboration easy and productive.&#10;&#10;We have experienced a few issues with system errors recently, but \[sensitive content hidden\] has been proactive in addressing these and is keeping us well informed on progress and improvements.

-----

### "Experienced User Review" — 4.0/5

> **Waverly** | *6 dicembre 2025* | Artigianato | Tasso di raccomandazione: 3.0/10
> 
> **Vantaggi**: Ability to manage / process sales orders from multiple channels. (E-commerce, POS, Phone, Amazon, eBay, etc.)
> 
> **Inconvenienti**: Limited flexibility with product costing. No capacity to capture “landed cost” (product cost + FRT + Tariffs + Fees)
> 
> Overall rate a 8/10 over the 9 years we have been on the platform. Would recommend for any multichannel business.

-----

### "Easy to Use, but Room for Improvement" — 3.0/5

> **Taylor** | *16 dicembre 2025* | Moda e articoli di abbigliamento | Tasso di raccomandazione: 4.0/10
> 
> **Vantaggi**: It's pretty easy to use, overall.  It's easy to figure out for a new user, with relatively easy navigation.
> 
> **Inconvenienti**: Reporting is hands down the \#1 downfall.  Some extremely critical reports are missing that I imagine EVERY single company would need.  There should be a way to build your own report, based on all fields available within BP.  That HAS to be a possibility, especially with AI these days - should mimic the Shopify reporting tool at baseline.  BP is also not great for a company where data management has to be extremely streamlined and uniform.  Not conducive to a company growing in size where every single detail matters and accuracy is important.  It'd also be helpful to have a customer service/support chat, instead of having to submit a ticket for every small question (which then gets lost in my emails).  To have access to a chat, I'd get my answers a lot quicker when I need them answered quickly.  Automation rules are also complicated and difficult to figure out a lot of times - requires a lot of trial and error, which can cause problems.
> 
> Again, easy to use so has been an easy transition to using this as our ERP platform.  With a lean time with no IT team, it's been a relatively low lift.  Working with  \[sensitive content hidden\]  has been great, and my experience with Arafatul at BSITC has been great as well.

-----

### "Happy user for 9 years" — 5.0/5

> **James** | *22 settembre 2025* | Articoli sportivi | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: Simple system with good flexibility to setup to meet our needs and workflows. We've been able to move away from multiple systems to one, and streamline many processes saving huge amounts of time and reducing human input and errors. When needed, support is great, and the team at BrightPearl are always a pleasure to speak and deal with.
> 
> **Inconvenienti**: Top level reporting could be better. Ability to be able to filter reports more narrowly by custom fields and compare year by year. Reporting on margins would also be nice, again with period comparisons. This data is important to help analysis business performance and where focus may be required.
> 
> Been very happy with Brightpearl overall. Support is always great and most of the time are able to help us solve any issues we may have. Often recommend the product to theres where we can see they would benefit from this over their existing systems.

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### "Efficient, Reliable, and Great for Small Businesses" — 5.0/5

> **Monica** | *26 marzo 2026* | Produzione di apparecchi elettrici/elettronici | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: I really appreciate how reliable and secure Brightpearl is. Order management is smooth and well-organized, and staff management is simple and effective. The platform is intuitive and helps keep everything organized, which is perfect for a small business.
> 
> **Inconvenienti**: There have been very few minor bugs, but they are quickly resolved. I’d say sometimes the interface can feel a bit overwhelming at first, but it’s easy to get used to.
> 
> Overall, my experience has been very positive. Brightpearl has improved efficiency, made daily operations easier, and comes with excellent customer support. It’s a reliable, scalable solution that supports business growth and I would definitely recommend it to other small businesses.

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Pagina: 1/9\
Avanti: [Pagina successiva](https://www.capterra.it/software/124180/brightpearl?page=2)

## Link

- [Visualizza su Capterra](https://www.capterra.it/software/124180/brightpearl)

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