--- description: Scopri le funzionalità di Brightpearl, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Brightpearl - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software e-commerce](/directory/3/ecommerce/software) > [Brightpearl](/software/124180/brightpearl) # Brightpearl Canonical: https://www.capterra.it/software/124180/brightpearl Pagina: 1/9\ Avanti: [Pagina successiva](https://www.capterra.it/software/124180/brightpearl?page=2) > Brightpearl è una piattaforma per la gestione delle operazioni nella vendita al dettaglio, strettamente integrata con tutti i tuoi canali di vendita. > > Conclusione: valutazione di **4.4/5** stelle assegnate da 193 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Brightpearl? Brightpearl è l'ideale per i rivenditori multicanale di prodotti finiti che vendono in negozio, online o tramite mercati online come eBay e Amazon e che vendono per un valore di 1 milione di dollari o di più. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.4/5** | 193 Recensioni | | Facilità d'uso | 4.4/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.3/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.2/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.3/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Sage - **Anno di fondazione**: 1981 ## Contesto commerciale - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Australia, Canada, Danimarca, Germania, Irlanda, Norvegia, Nuova Zelanda, Regno Unito, Stati Uniti, Svezia ## Funzionalità - Barcode/Ticket Scanning - CRM - Carrello degli acquisti - Catalog Management - Codici a barre/RFID - Contabilità - Contabilità generale - Controllo accessi/Autorizzazioni - Controllo dell'inventario - Creazione di report/analisi - Cronologia clienti - Email Marketing - Evasione di ordini - Fatturazione e contabilizzazione - Formulazione di previsioni - Gestione degli ordini arretrati - Gestione degli sconti - Gestione dei canali - Gestione dei fornitori - Gestione dei progetti - Gestione del flusso di lavoro - Gestione del personale - Gestione dell'e-commerce - Gestione dell'inventario - Gestione della catena logistica - Gestione delle fatture - Gestione delle spedizioni - Gestione delle transazioni - Gestione finanziaria - Gestione nuovi ordini - Gestione stock commercianti al dettaglio - Integrazione di mercati - Modellazione e progettazione dei processi - Monitoraggio degli ordini - Monitoraggio dei costi - Monitoraggio dell'inventario - Operazioni commerciali integrate - Pagamento elettronico - Parametri prestazionali - Preventivi/Stime - Previsione della domanda - Real-Time Data - Rendicontazione e analisi statistiche - Rendicontazione finanziaria - Riconciliazione bancaria - Sicurezza dei dati - Strumenti collaborativi - Third-Party Integrations - Tracciabilità delle spese - Tracciato di controllo ... e altre 14 funzionalità ## Integrazioni (41 in totale) - Adobe Commerce - Authorize.Net Connector - Avalara - BILL Accounts Payable & Receivable - Backbone - BigCommerce - Dotdigital - EKM - EasyPost - FedEx Ship Manager - FreightPOP - Glew - InfoPlus - Klaviyo - Lightspeed Retail ... e altre 26 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software e-commerce](https://www.capterra.it/directory/3/ecommerce/software) ## Categorie correlate - [Software e-commerce](https://www.capterra.it/directory/3/ecommerce/software) - [Software ERP](https://www.capterra.it/directory/9/enterprise-resource-planning/software) - [Software per retail management](https://www.capterra.it/directory/20053/retail-management-systems/software) - [Software per la gestione del magazzino](https://www.capterra.it/directory/30005/warehouse-management/software) - [Software per la gestione dell'inventario](https://www.capterra.it/directory/30006/inventory-management/software) ## Alternative 1. [Booqable](https://www.capterra.it/software/138689/booqable) — 4.8/5 (1131 reviews) 2. [Fishbowl](https://www.capterra.it/software/123794/fishbowl) — 4.2/5 (1095 reviews) 3. [NetSuite](https://www.capterra.it/software/135757/netsuite) — 4.2/5 (2003 reviews) 4. [Odoo](https://www.capterra.it/software/135618/odoo) — 4.2/5 (1295 reviews) 5. [QuickBooks Enterprise](https://www.capterra.it/software/46497/quickbooks-enterprise) — 4.5/5 (20616 reviews) ## Recensioni ### "I cannot recommend Brightpearl enough\!" — 5.0/5 > **James** | *30 ottobre 2020* | Vendita al dettaglio | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I cannot recommend Brightpearl enough\! The software has transformed the way we run our organisation. It provides everything we need to operate our eCommerce business effectively and efficiently. Their innovation/product roadmap caters, certainly in our case, to current trends and requirements. We currently use the system to manage our sales channels of 4 separate B2C Bigcommerce websites, 2 eBay stores, 10 Amazon stores (2 subsidiary businesses with 5 EU Amazon stores each) and manual telephone sales. We have 4 channels brands, which is where Brightpearl brands paperwork and emails differently for each company. It all works as one would expect, orders download and are aggregated ready for picking and shipping, inventory is updated across all sales channels, as sales occur and purchase orders are received, and accounting is updated at each point providing a real-time picture in a myriad of dashboards and reports that can be as detailed as needed. Brightpearl support is also excellent with most cases being resolved in less than 4 hours. > > **Inconvenienti**: I find very little to dislike about the software. It serves all the needs we currently have and know that there are elements such as automation that will prove to be useful at some point in the future. ----- ### "Satisfied Customer since 2021" — 5.0/5 > **Rachel** | *18 dicembre 2025* | Industria alberghiera | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Brightpearl has been our accounting and source of truth since 2021. We moved to the system from a larger ERP system due to its versatility, accounting capabilities and its ability to connect easily to other systems. We have found that those capabilities are still very useful today and as we change and grow as a company, we find that Brightpearl is able to accommodate those changes fluidly. In addition, Brightpearl allows the user to modify its system to accommodate its own needs through automation and system configuration. Moreover, we have been lucky to have been paired with a really great Account Manager and Technical Support manager who keep our partnership with Brightpearl running smoothly. A bonus is that the same team members have been with us basically since our start\! Lastly, there is an ease to customer support as we you can enter a ticket, which is generally answered the same day if not within hours of receipt or you are able to call the service team and get a response immediately. > > **Inconvenienti**: We have a few cons but one of them is that as a B2B and B2C seller, we have found that our reporting needs are not always met. A more robust reporting system found within the native integration and without having to connect with another system would be preferable - specifically, low stock reporting and year over year reporting could be more robust\! > > We have an overall very positive experience with Brightpearl, our Brightpearl Account Staff, Support Staff and integration partners\! ----- ### "Easy to Use, but Room for Improvement" — 3.0/5 > **Taylor** | *16 dicembre 2025* | Moda e articoli di abbigliamento | Tasso di raccomandazione: 4.0/10 > > **Vantaggi**: It's pretty easy to use, overall. It's easy to figure out for a new user, with relatively easy navigation. > > **Inconvenienti**: Reporting is hands down the \#1 downfall. Some extremely critical reports are missing that I imagine EVERY single company would need. There should be a way to build your own report, based on all fields available within BP. That HAS to be a possibility, especially with AI these days - should mimic the Shopify reporting tool at baseline. BP is also not great for a company where data management has to be extremely streamlined and uniform. Not conducive to a company growing in size where every single detail matters and accuracy is important. It'd also be helpful to have a customer service/support chat, instead of having to submit a ticket for every small question (which then gets lost in my emails). To have access to a chat, I'd get my answers a lot quicker when I need them answered quickly. Automation rules are also complicated and difficult to figure out a lot of times - requires a lot of trial and error, which can cause problems. > > Again, easy to use so has been an easy transition to using this as our ERP platform. With a lean time with no IT team, it's been a relatively low lift. Working with \[sensitive content hidden\] has been great, and my experience with Arafatul at BSITC has been great as well. ----- ### "Experienced User Review" — 4.0/5 > **Waverly** | *6 dicembre 2025* | Artigianato | Tasso di raccomandazione: 3.0/10 > > **Vantaggi**: Ability to manage / process sales orders from multiple channels. (E-commerce, POS, Phone, Amazon, eBay, etc.) > > **Inconvenienti**: Limited flexibility with product costing. No capacity to capture “landed cost” (product cost + FRT + Tariffs + Fees) > > Overall rate a 8/10 over the 9 years we have been on the platform. Would recommend for any multichannel business. ----- ### "Brightpearl Review from Pirongs" — 5.0/5 > **Kevin** | *7 ottobre 2025* | Vendita al dettaglio | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Brightpearl has improved our productivity and efficiency throughout the company. The automations and integrations have streamlined lots of our order processing processes. We have various sales channels and marketplaces we sell on and Brightpearl integrates with them, reducing hugely our labour hours. The integrated accounting system is also a great plus, as it means we do not need a seperate system for this. It makes VAT returns and bank reconciliations really straightforward. It can feel quite expensive, but we definitly feel we get value for money and it pays for itself in efficiency savings. > > **Inconvenienti**: I would like a more powerful template builder and a native etsy integration. Would also like a more straightforward 2 factor authentication for security, which I feel is essential for a software like this. ----- Pagina: 1/9\ Avanti: [Pagina successiva](https://www.capterra.it/software/124180/brightpearl?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/124180/brightpearl) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati