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Cos'è ContinuLink?

ContinuLink è la soluzione d'impresa per tutti i programmi di assistenza a domicilio, qualificati e non medici. Questo software per l'assistenza sanitaria a domicilio basato sul web è fra i migliori sul mercato per gestire le complesse sfide legate al servizio sanitario nazionale, pur supportando le solide capacità di gestione delle esigenze legate a servizio sanitario, servizi privati, pediatria, case di cura per lungodegenti e persino di personale. Ti aiuta a gestire ogni aspetto, dalla pianificazione e documentazione clinica alla fatturazione e gestione del ciclo delle entrate. ContinuLink supporta servizi di assistenza e di conformità.

Chi utilizza ContinuLink?

Agenzie con più pagamenti, più programmi e più sedi che desiderano gestire le proprie operazioni con un'unica soluzione basata su web all'avanguardia.

ContinuLink Software - 1
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ContinuLink Software - 3
ContinuLink Software - 4

Hai dubbi su ContinuLink? Confrontalo con una delle alternative più popolari

ContinuLink

ContinuLink

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VS.
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43
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Le barre verdi mostrano il prodotto con il risultato migliore in base alla valutazione media e al numero di recensioni.

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Recensioni su ContinuLink

Punteggio medio

Nel complesso
4,1
Facilità d'uso
4,1
Servizio clienti
4,1
Caratteristiche
4,0
Rapporto qualità-prezzo
3,6

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
54%
4
24%
3
8%
2
5%
1
8%
Cruz
Cruz
CEO (USA)
Ha utilizzato il software per: Non specificato
Fonte della recensione

All in one software including medicaid and staffing

5,0 10 anni fa

Commenti: I was operating at a loss, and within six months, ContinuLink turned it around for me. In fact, I now have doubled my revenue and have not had to add an additional back office staff person to manage the growth. ContinuLink is the only software in the industry that understands all my business lines. Medicare is easy. Medicaid waiver and staffing were my biggest needs. Before changing to ContinuLink we tried to use every low-end product that has a great marketing company behind them and sells on price, but it almost bankrupted me. We went from writing off 300K a years to less than 10K since it takes all my units and billing rules off the waivers. If you are ever thinking of doing anything other than Medicare, like Medicaid, staffing, or PD, then you need to look at this system. Don't get sold on the other companies' huge marketing budgets; there is a reason that this group has customers that bill more than 500M a year. They can help drive effiencies that you need to survive in home care today

Risposta di Complia Health

9 anni fa

We appreciate your business and look forward to partnering with others companies that have similar business lines. Our goal is to handle all your business lines today and in the future. Medicare, Medicaid, Waiver, Private duty, Hospice and Staffing. .

Coco
Co-Owner (USA)
Ospedali e sistemi sanitari, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Feedback

4,0 anno scorso

Commenti: [sensitive content hidden] do their best to support us. I appreciate their professionalism and willingness to help.

Aspetti positivi:

As an owner who sits on the board and does not operate the business day to day, I do not actively use Continulink, but the team uses it and provides insights and reports from it.

Aspetti negativi:

The initial implementation of Continulink was not good, which has made it difficult ongoing.

Cathy
owner (USA)
Ospedali e sistemi sanitari, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

worst choice for small agency

1,0 5 anni fa

Commenti: None whatsoever. Using this software means I am wasting unnecessary time on scheduling, payroll and billing each week.

Aspetti positivi:

There's nothing really that I like about this software. For the purpose that I am using it for, it doesn't offer anything beyond other softwares on the market. It's complicated to use (three different ways to enter meal breaks; each resulting in a different invoice and none of the invoices reflecting the correct shift/meal) and old-fashioned in lay-out.

Aspetti negativi:

If your agency is not licensed for medicare, do not use this software. Customer service only goes through submittal of tickets online. Cannot talk to a person. Being the small agency they will take your problem as a 'suggestion for future changes'. Maybe if you are a large agency with more than one location and serving over 1000 patients in Medicare, they pay attention. Not to our agency. Never solved anything for me. You cannot charge state taxes. Billing shift differentials always brings out the invoices incorrectly no matter how you set it up. Most often after submitting a support ticket, there is no response. Any suggestion in the past years from their support did not solve the invoicing problems. It creates a weekly nightmare of manually adjusting wrong line items and sitting there with your calculator adding up the new totals. Stone age. They don't care. Whole lay out very old fashioned and stiff. Doesn't work with Mac. Doesn't work with any other browser than Explorer which annihilates the options for android phone or iPad. Most horrible experience on a daily basis and for the extremely high monthly subscription an absolute rip off. Because it doesn't do it's job for us. They don't care for the small fish and they should rethink offering themselves to small users if they don't want to be bothered.

Angela
Administrator (USA)
Salute, benessere e fitness, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

[SENSITIVE CONTENT HIDDEN] implementation with Gateway Healthcare

5,0 4 anni fa

Aspetti positivi:

My experience with Mobile Edge implementation was great. [SENSITIVE CONTENT HIDDEN] was wonderful to work with. I always dread implementations with any new program but this by far was the best. She was ALWAYS readily available when I needed assistance.

Aspetti negativi:

The company is still new to the software. We are finding a couple of issues that need to be corrected. I will contact support to hopefully resolve these issues.

Vicki
Ha utilizzato il software per: Non specificato
Fonte della recensione
Fonte: SoftwareAdvice
4,5 12 anni fa

Commenti: I am a fan of the ContinuLink electronic medical records system. Our organization is a Medicare certified agency, providing care in Florida over a five county district. Our office location is in the middle of our service area, however, it is still over 100 miles from the furthest point of the service area to the office. The agency also accepts some private insurance, some HMO's and Medicare Advantage Plans. We previously used an electronic system that did not meet our needs and the operational reports were cumbersome to generate and had to be exported, sorted, etc. ContinuLink staff worked closely with us with training and questions about building a database. We chose web-based training, and assigned a "super user" that was part of all of the training. We had a lot of help and support through the process, and we got to know who to call for different issues during implementation. We chose to start our in office "go live" first, and then we on boarded the direct clinical staff in clusters to help with their questions and understanding. ContinuLink is web based, point and click, with lots of space for personalized comments about the patient. The HELP section is always available when you are in the program. The customer support folks are friendly and prompt. I am happy to report that if they hear Survey or I can't bill, your problem gets prioritized and you get immediate attention. We have benefited from on boarding this program. We are billing RAPS in an average of 7 days, and finals under 30. The operational reports are easy to read, and the snapshot of your business is quick and leads you to what questions to ask to dig deeper and re-mediate quickly. The user interface and OASIS entry is sequential and the comprehensive assessment makes sense. I love the guidance that is built in, and the artificial intelligence that cues the direct care provider that they need to answer a missed item, or may need to reconsider their response based on other items answered. We have been using the program for over a year. The updates and upgrades are ongoing, and the ContinuLink Team is always asking how to make the program better! This program requires real time commitment to doing the evals and notes as they happen. We have insisted staff upload every night. Assessments have to be completed by hour 48, and we let folks know if they are not getting this done. Is it hard work to get up and running? Absolutely. This is a big change for both internal and external staff! Organizationally, ContinuLink continues to have open communications with our agency and continues to enhance their program to meet the needs of the end user.