Da 18 anni aiutiamo le aziende
a scegliere i migliori software
MyRec.com
Cos'è MyRec.com?
MyRec.com è un software multifunzione basato su web, che semplifica la gestione della strutture ricreative. Include gestione dei programmi, prenotazione delle strutture, punto vendita, adesione, registrazione online, creazione di report affidabili e uno staff di supporto di prim'ordine, composto da professionisti del settore.
Chi utilizza MyRec.com?
Soluzione di gestione delle attività ricreative per le piccole e medie imprese, che aiuta a migliorare il servizio clienti, la riduzione dei costi operativi, le informazioni sui programmi in tempo reale e altro ancora.
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Recensioni su MyRec.com
MyRec has been a wonderful program for our department!
Commenti: Ease of use for myself and the public, lots of customization options, digital sign in and sign out creates a permanant record that can be accessed by all my instructors.
Aspetti positivi:
The software allows for quick and easy creation of simple activities, while still allowing you to really customize activities when it is required. Our old software got so many complaints from our users. With MyRec, the most common thing that I get is that someone forgot a password. We surveyed our customers from our summer program, and on a scale of 1-5 (with 1 being the worst) MyRec got all 3-5 and not a single 1 or 2. I highly recommend the software to other departments. Customer service is top notch and has been able to answer all my questions, even if they are complicated and abstract.
Aspetti negativi:
While there are a lot of options to apply discounts to programs or people, there have been a few times where they way I wanted to apply a discount didn't work (ie, a discount for signing up for multiple days of a program). There have been work arounds and customer service has always been great with helping me.
Risposta di MyRec.com
7 anni fa
Thanks for the great comments Andrew!
Alternative considerate:
Great product with great employees!
Commenti: Words I would use to describe our first full year for programs and activities: User friendly for both management and participants of our programs and smooth sailing all around! Deployment is scary. Setup brings me back to the old saying: You don't know what you don't know!
Aspetti positivi:
The customer service is responsive and plentiful.
Aspetti negativi:
I'm always frustrated when I use my back arrow to go backwards and it doesn't allow it. I haven't recorded/ written down which ones but several times a week I a talk to myself about not having a handle on the back arrow!
Risposta di MyRec.com
5 giorni fa
Thank you so much for your detailed and thoughtful review! We're thrilled to hear that your experience with MyRec.com has been positive overall, especially when it comes to the customer service and user-friendliness. It's great to know that our platform has helped make your first year of managing programs smooth sailing. Thanks again for your kind words and for choosing MyRec.com! We're glad to have earned your trust, and we're looking forward to supporting you in the years to come.
Better presentation of Days of the week and improved mobile expierence
Commenti: It helps us translate our marketing matierals into sales via QR codes, but we would like to see the mobile cell version be easier for people to create an account. Developing a mobile app would also be a great solution to this issue. We have received a lot of feedback about the mobile version being difficult to use for creating an account and making payments so we normally encourage people to use the mobile version as a way to view programs and that they create their account and sign up for activities using a laptop or computer. Although I like the general structure of the web pages and appreciate that other nearby recreation departments use this software—which helps with user familiarity—we would prefer a design that offers more editing flexibility, similar to a GoDaddy website.
Aspetti positivi:
Easy to create and update program descriptions.
Aspetti negativi:
The way the days are shown in the activity column. Ex) MTuWThuF We think it would be a lot better if you stacked them vertically like below or Mon, Tues, Wed and then if it was 5-7 days a week just Mon-Fri or Tues-Sat Mon Tues Wed Thurs Fri
Risposta di MyRec.com
mese scorso
Thank you for your detailed feedback! We’re glad to hear that you find it easy to create and update program descriptions. Your suggestion regarding the days of the week is helpful – we can see how a different format would improve clarity, and can look into ways to enhance that display. We also appreciate your thoughts on the mobile experience. A dedicated mobile app is a great suggestion, and we will take that into consideration as we continue to evolve. Thanks again for your thoughtful review – we’ll continue working on these areas to provide an even better experience.
We love MyRec
Commenti: The customer service is exceptional. Any time I call, the staff are polite, patient and kind. I came from another town where they had already been using MyRec and when I started last year in Brookfield, we switched to MyRec from another platform and our department is so happy with all of the options MyRec provides. It makes our lives easier!
Aspetti positivi:
I love how easy it is to monitor program registrations.
Aspetti negativi:
Users always have trouble recovering their password. We get complaints that the website is "too confusing" and not user friendly.
Risposta di MyRec.com
anno scorso
Much thanks for taking the time to review. We love hearing this feedback and it validates the efforts we put forward every day to make life easier for our clients.
Good company with solid customer service
Commenti: Good. Not perfect for a non-traditional entity like us. MyRec is open to suggestions for improvement, which is great. And we are generally able to work around things if they can't grant our requests for edits, etc. Cost is quite affordable. *One of the questions on this survey asks for what purpose we use the site. I chose "registration" but it's really more like "other". We use MyRec for products and events.
Aspetti positivi:
Support is easily available. Everyone we've delt with is friendly and helpful.
Aspetti negativi:
1) MyRec is designed for Park And Rec depts., which is fine, but it would be great if it was more user friendly for non-traditional clients like us. 2) MyRec can be a little clunky. This includes the language that they use. For example, when referring to a product, “pick-up instructions” would be a much better term than “acquisition instructions”.
Risposta di MyRec.com
7 mesi fa
Thanks for taking the time to provide a review. MyRec.com is a Parks and Recreation software, but many features are flexible to accommodate other organizations. Please call into client services if other items need to be adjusted for you, as in the products page text. This is one of the many areas that is flexible.
