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CIS Utility Billing
Cos'è CIS Utility Billing?
CUSI offre sistemi informativi per i clienti, fatturazione delle utenze, contabilità e gestione delle risorse di lavoro in tutto il mondo. CUSI sviluppa, implementa e supporta una linea di soluzioni tecnologiche completa per la gestione dei requisiti operativi dei servizi pubblici e dei governi locali. Oggi oltre 1.100 aziende di gestione di acqua, fognature, gas, elettricità e rifiuti utilizzano le applicazioni per Windows, SQL e .Net di CUSI per soddisfare le proprie esigenze operative.
Chi utilizza CIS Utility Billing?
Settore dei servizi pubblici, società idriche, società fognarie, società elettriche e del gas.
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CIS Utility Billing
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Recensioni su CIS Utility Billing
Excellent Utility Billing Software
Aspetti positivi:
The technical support staff is AMAZING! Very knowledgeable and professional. There are so many options and functions with this software. It is very detailed and there are so many different modules to help manage every aspect of the business. It also has very detailed reporting functions.
Aspetti negativi:
Sometimes the program takes a little longer to load information, specifically during memory intensive processes such as calculating bills or running detailed reporting with a lot of criteria.
Great Product, Even Better People
Commenti: We have been able to streamline a lot of archaic processes by utilizing the modern features in the software.
Aspetti positivi:
The software is great but the biggest pro are the people. From tech support to managements to our Account Executive. Everyone goes above and beyond to at least get you an answer to your question, problem, or concern.
Aspetti negativi:
Updates. We usually like or want the features or enhancements that are released but I don’t want to request an update every other week.
Less than stellar
Aspetti positivi:
Product tracks accounts very well and includes a plethora of options for customer information. The software is relatively easy to use and priced well.
Aspetti negativi:
Their payment system integration was not compliant with PCI DSS standards at the time we used this product. Big problem!
Risposta di Continental Utility Solutions
5 anni fa
Hey Steve, I just wanted to let you know we are actually PCI Out-of-Scope. We process payments via a process known as tokenization. All sensitive payment information is routed to our merchant service provider. This allows us to process ultra-secure payments without ever storing any sensitive payment information.
Sowco Water
Commenti: CUSI has great tech support. I think that’s yalls big positive😄
Aspetti positivi:
This software is very easy to use and get the hang of. Tech support is top notch.
Aspetti negativi:
Wish I could see the balances at first glance on shutoffs. Other than that, I don’t have many issues.
Love the Team!
Commenti: Great! The overall experience is great. With every company there are glitches. But the techs try and get ya figured out as quickly as they can
Aspetti positivi:
I love the customer service team! It's pretty easy to use, and lots of info for questions.
Aspetti negativi:
The bugs that seem to keep popping up, the functions that we thought we had and then find out reports are not there
