---
description: Scopri le funzionalità di Visual-Eyes, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: Visual-Eyes - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per ottici](/directory/10038/optometry/software) > [Visual-Eyes](/software/127866/visual-eyes)

# Visual-Eyes

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> Visual-Eyes offre un sistema di gestione degli studi facile ed efficiente che può essere personalizzato per soddisfare le esigenze specifiche del tuo studio.
> 
> Conclusione: valutazione di **4.4/5** stelle assegnate da 27 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

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## Panoramica

### Chi utilizza Visual-Eyes?

È al servizio del mercato dell'optometria indipendente da 25 anni.  Qualsiasi clinica che lavora nel campo dell'assistenza oculistica può trarre vantaggio dai vari moduli e servizi offerti per snellire il lavoro nelle cliniche.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **4.4/5** | 27 Recensioni |
| Facilità d'uso | 4.3/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 4.6/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 4.7/5 | Sulla base delle recensioni complessive |
| Funzionalità | 4.4/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: SOTH
- **Anno di fondazione**: 1996

## Contesto commerciale

- **Prezzo di partenza**: 99,00 USD
- **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500
- **Implementazione e piattaforme**: Cloud, SaaS, Web, Windows (desktop)
- **Lingue supportate**: inglese
- **Paesi disponibili**: Canada

## Funzionalità

- Conforme alla legge HIPAA
- Creazione di grafici
- Fatturazione per consulenze mediche
- Gestione appuntamenti
- Gestione delle cartelle cliniche
- Gestione delle polizze assicurative
- Gestione reclami
- Per optometristi
- Portale self-service

## Integrazioni (5 in totale)

- Global Payments Integrated
- GoTo Connect
- Helcim
- Lens
- Paystone

## Opzioni di supporto

- Email/Help desk
- Knowledge Base
- Assistenza telefonica
- Assistenza diretta 24 ore su 24
- Chat

## Categoria

- [Software per ottici](https://www.capterra.it/directory/10038/optometry/software)

## Categorie correlate

- [Software per ottici](https://www.capterra.it/directory/10038/optometry/software)
- [Software per la gestione delle cartelle cliniche](https://www.capterra.it/directory/20028/electronic-medical-records/software)

## Alternative

1. [RevolutionEHR](https://www.capterra.it/software/124589/revolutionehr) — 4.5/5 (205 reviews)
2. [Liquid EHR](https://www.capterra.it/software/143827/liquid-ehr) — 4.8/5 (56 reviews)
3. [iTRUST](https://www.capterra.it/software/181958/itrust) — 5.0/5 (151 reviews)
4. [Acuitas 3 OmniChannel Edition](https://www.capterra.it/software/1074637/Acuitas-3-OmniChannel-Edition) — 4.4/5 (12 reviews)
5. [Anagram](https://www.capterra.it/software/176989/anagram) — 4.7/5 (56 reviews)

## Recensioni

### "Comprehensive system backed by people who care" — 4.0/5

> **Shaun** | *29 luglio 2026* | Salute, benessere e fitness | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: I like its customizability. They have made it easy for doctors to create their own panels to make Visual Eyes their own.
> 
> **Inconvenienti**: I feel like I am not able to extract the data I need to make business decisions. I know they have come a long way in this regard and I have not fully implemented the changes they have made. I am hopeful that once I "catch up" on their updates, that it will do what I need it to do.
> 
> Visual Eyes is a comprehensive system, their customer service is top notch and accessible by bot, phone, and email. They have an owner, \[sensitive content hidden\], who cares and is deeply involved in the operations of the compay.

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### "Comprehensive, intuitive EMR Built for Optometry" — 5.0/5

> **Amanda** | *7 agosto 2026* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: VisualEyes is intuitive and comprehensive, which makes it practical for everyday use in a busy optometry clinic. It brings together patient records, invoicing and billing, scheduling, communication, equipment integration, ordering, inventory, contact management, and reporting within one system.&#10;&#10;One of its biggest strengths is the support team. They are receptive to feedback and encourage users to share ideas and suggestions for improvement. I also really appreciate the personal touch of having team profile pictures available online. Being able to put a face to the person helping you on the phone or through support makes the experience feel much more personal.
> 
> **Inconvenienti**: Support ticket response times can sometimes be longer than we would like, although the addition of online chat has improved access to support.&#10;&#10;There are also areas where workflows could be streamlined. Some catalogue and contact information requires duplicate entry or multiple steps, and certain windows require users to expand several fields to access the information they need. Reducing these extra clicks and repetitive steps would make an already strong system more efficient for daily use.
> 
> Overall, my experience with VisualEyes has been very positive. It is an intuitive, comprehensive system that supports most aspects of our day-to-day optometry clinic operations and patient care workflows.&#10;&#10;The system is easy to learn while still offering the depth needed to manage patient records, scheduling, invoicing and billing, patient communication, equipment integration, ordering, inventory, contact information, and reporting.&#10;&#10;I also appreciate that the VisualEyes team actively encourages user feedback and is available to help us find solutions for the digital requirements of our clinic. After working with the system extensively, I believe VisualEyes is an excellent EMR choice for optometry practices of varying sizes.

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### "Avoid this one at all costs. Interface is clunky and difficult to use." — 1.0/5

> **Chris** | *25 giugno 2015*
> 
> Horrible horrible system to use. It's flakey and bug ridden, overly complicated interface and the most recent update makes it even more needlessly complicated. This program is embarrassing to try to use in front of a client. One of the worst things is how this ridiculous program thinks it's smarter than the person running out when it very obviously isn't. Customer care is there, but the guys are overly taxed and it takes as long as two or three days to have then return a call, though they usually do.&#13;&#10;The fact that home office is located in Red Deer, Alberta should be your biggest clue that the people creating this Mickey mouse program are rank amateurs. By eye doctors for eye doctors..... No, stick with what you know.

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### "Fantastic software with and an even more fantastic team behind it\!" — 5.0/5

> **Clare** | *24 luglio 2026* | Salute, benessere e fitness | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: They pay close attention to what Optometry clinics truly need- with so much variation in scope and clinics these days that kind of attention to detail is paramount to success
> 
> **Inconvenienti**: Having too much choice sometimes\! there are so many things it can do I feel Im discovering new things about it all the time\!
> 
> Every interaction with the VE team is always exceptional - Having a company you know you'll get things resolved when you call is truly priceless as a practice owner

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### "Our Experience with Visual-Eyes Software" — 5.0/5

> **Howard** | *29 luglio 2026* | Studi medici | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: Visual-Eyes support is truly outstanding. This is the third EMR for our practice and we've never felt as supported, with day to day questions and with new feature implementation.  The fact that Visual-Eyes continues to improve and add new integrated features allows our team to be more efficient every year.&#10;&#10;In addition, Visual-Eyes simplifies our life in two ways: all of the integrated features For example, invoice payment with our POS, spectacle lens ordering with our labs, contact lens ordering, Telus portal insurance submissions, and now RFID frame inventory and GoTo VOIP phone connectivity. The newest feature allows integration of the Intake Form into the Exam module for more streamlined Patient Records.
> 
> **Inconvenienti**: The initial set-up is relatively complex. We took 5 full days with our trainers to ensure that our software and our team was as ready as possible to run smoothly on the first day with patients. The user interface of some of the modules have not yet been updated, though we anticipate that these changes will happen over time.
> 
> Our overall experience has been tremendous. We were initially cautious about switching to Visual-Eyes because of the cost. The efficiencies and savings that we have seen, along with the day-to-day support with Visual-Eyes has made the transition worth every penny\!

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