Chi utilizza questo software?

Jobber is perfect for established and growing home service businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Valutazioni medie

526 recensioni
  • Nel complesso 4.5 / 5
  • Facilità d'uso 4.5 / 5
  • Servizio clienti 4.5 / 5
  • Caratteristiche 4.5 / 5
  • Rapporto qualità-prezzo 4.5 / 5

Dettagli del prodotto

  • Prezzo di partenza 29,00 USD/mese
  • Dettagli sul prezzo Everything from quoting to scheduling to invoicing for service businesses.
  • Versione gratuita No
  • Prova gratuita
  • Implementazione Cloud, SaaS, Web
    Dispositivi mobili - iOS nativo
    Dispositivi mobili - Android nativo
  • Formazione Live Online
    Webinar
    Documentazione
  • Assistenza Orario lavorativo
    Online

Dettagli del fornitore

  • Jobber Software
  • http://www.getjobber.com
  • Fondata nel 2010

Informazioni su Jobber

Make your small business look bigger with Jobber's home service software. Jobber helps thousands of businesses improve and grow their business. No matter where you are, quote, schedule and invoice jobs; optimize routes, track and dispatch teams; alert and communicate with clients; and automatically sync with your accounting software - all in one place. You'll get paid faster, and look and feel more professional than ever. Plus, Jobber's free dedicated support will help you every step of the way.

Caratteristiche di Jobber

  • Appuntamenti ricorrenti
  • Fatturazione e contabilizzazione
  • Foto nelle relazioni
  • Gestione delle ispezioni
  • Mappatura della vegetazione
  • Per arboricoltori specializzati nella gestione degli spazi verdi pubblici
  • Preventivi / Stime
  • Programmazione del lavoro
  • Accesso da dispositivi mobili
  • Fatturazione e contabilizzazione
  • Gestione degli ordini di lavoro
  • Gestione della clientela
  • Gestione delle spedizioni
  • Monitoraggio delle apparecchiature
  • Prenotazioni online
  • Programmazione
  • Accesso da dispositivi mobili
  • Controllo degli orari di lavoro
  • Database clienti
  • Fatturazione e contabilizzazione
  • Firma elettronica
  • Gestione degli ordini di lavoro
  • Gestione di contratti
  • Preventivi / Stime
  • Programmazione
  • Settore commerciale / Industriale
  • Accesso da dispositivi mobili
  • Database contatti
  • Fatturazione e contabilizzazione
  • Firma elettronica
  • Gestione degli ordini di lavoro
  • Gestione dell'inventario
  • Gestione di contratti
  • Monitoraggio della cronologia dei servizi
  • Online Time Clock
  • Preventivi/Stime
  • Programmazione
  • Ricerca del percorso migliore
  • Riscossione di pagamenti per servizi esterni
  • Spedizioni
  • Costi delle operazioni
  • Fatturazione e contabilizzazione
  • Gestione dell'inventario
  • Gestione della clientela
  • Gestione delle spedizioni
  • Gestione di contratti
  • Monitoraggio della garanzia
  • Monitoraggio delle apparecchiature
  • Programmazione
  • Computo dei materiali
  • Database dei costi
  • Fatturazione e contabilizzazione
  • Gestione delle finanze
  • Importazione / Esportazione di dati
  • Manutenzione delle apparecchiature
  • Preventivi/Proposte
  • Programmazione
  • Settore commerciale/Industriale
  • Tassi di occupazione
  • Accesso da dispositivi mobili
  • Controllo dell'inventario
  • Database clienti
  • Fatturazione e contabilizzazione
  • Gestione degli ordini di lavoro
  • Gestione dei tecnici
  • Gestione del lavoro
  • Gestione delle spedizioni
  • Monitoraggio della cronologia dei servizi
  • Pianificazione della manutenzione
  • Preventivi / Stime
  • Programmazione
  • Ricerca del percorso migliore
  • Controllo degli orari di lavoro
  • Elaborazione di pagamenti
  • Fatturazione e contabilizzazione
  • Firma elettronica
  • Gestione degli ordini di lavoro
  • Gestione dell'inventario
  • Gestione delle spedizioni
  • Pagamenti tramite cellulare
  • Preventivi / Stime
  • Codici cromatici / Icone
  • Elaborazione di carte di credito
  • Fatturazione e contabilizzazione
  • Ispezione di edifici residenziali
  • Ispezioni commerciali
  • Libreria di commenti
  • Modelli
  • Modifica di foto
  • Note vocali
  • Relazione di sintesi
  • Repair Estimates
  • Schizzi planimetrici
  • Video
  • Accesso da dispositivi mobili
  • Controllo degli orari di lavoro
  • Controllo di qualità
  • Fatturazione e contabilizzazione
  • Gestione degli ordini di lavoro
  • Gestione dei clienti
  • Gestione dell'inventario
  • Gestione delle buste paga
  • Gestione offerte
  • Pianificazione del personale
  • Sondaggi e feedback
  • Architettura del paesaggio
  • Controllo degli orari di lavoro
  • Database clienti
  • Fatturazione e contabilizzazione
  • Gestione degli ordini di lavoro
  • Gestione del lavoro
  • Gestione delle buste paga
  • Gestione delle spedizioni
  • Gestione di contratti
  • Preventivi/Stime
  • Programmazione appuntamenti
  • Ricerca del percorso migliore
  • Accesso da dispositivi mobili
  • Fatturazione e contabilizzazione
  • Gestione del personale
  • Gestione della clientela
  • Gestione delle apparecchiature
  • Gestione delle spedizioni
  • Gestione di contratti
  • Preventivi / Stime
  • Ricerca del percorso migliore
  • Tabelle di marcia e appuntamenti
  • Accesso da dispositivi mobili
  • Appuntamenti ricorrenti
  • Controllo dell'inventario
  • Fatturazione e contabilizzazione
  • Gestione degli ordini di lavoro
  • Gestione dei clienti
  • Gestione del lavoro
  • Gestione delle buste paga
  • Gestione delle spedizioni
  • Monitoraggio della cronologia dei servizi
  • Preventivi / Stime
  • Programmazione
  • Ricerca del percorso migliore
  • Accesso da dispositivi mobili
  • Configurazione planimetrica degli immobili
  • Controllo dell'inventario
  • Cronologia delle attività di servizio al cliente
  • Fatturazione e contabilizzazione
  • Gestione della flotta
  • Gestione delle spedizioni
  • Monitoraggio dell'utilizzo di pesticidi
  • Monitoraggio delle attività di disinfestazione
  • Preventivi / Stime
  • Programmazione
  • Calcolo delle spese generali
  • Computo dei materiali
  • Database dei costi
  • Gestione degli impianti
  • Impianto prefabbricato
  • Importazione / Esportazione di dati
  • Ordini di modifica
  • Per l'appaltatore principale
  • Preventivi / Proposte
  • Settore commerciale / Industriale
  • Accesso da dispositivi mobili
  • Controllo dell'inventario
  • Database clienti
  • Fatturazione e contabilizzazione
  • Gestione degli ordini di lavoro
  • Gestione dei tecnici
  • Gestione del lavoro
  • Gestione delle spedizioni
  • Monitoraggio della cronologia dei servizi
  • Preventivi / Stime
  • Programmazione
  • Ricerca del percorso migliore
  • Accesso da dispositivi mobili
  • Fatturazione e contabilizzazione
  • Gestione degli ordini di lavoro
  • Gestione della clientela
  • Misurazioni chimiche
  • Preventivi / Stime
  • Programmazione
  • Ricerca del percorso migliore
  • Branding personalizzabile
  • Configuratore di prodotti
  • Creazione automatica di preventivi
  • Gestione cataloghi
  • Gestione contatti
  • Gestione degli sconti
  • Gestione dei prezzi
  • Portale clienti
  • Acquisizione di foto
  • Fatturazione e contabilizzazione
  • Gestione degli ordini di lavoro
  • Gestione delle spedizioni
  • Gestione di potenziali clienti
  • Liste di controllo e ispezioni
  • Misurazione aerea
  • Preventivi / Stime
  • Programmazione
  • Settore commerciale / Industriale
  • Avvisi/Notifiche
  • Gestione delle prenotazioni di camere
  • Pianificazione automatica
  • Pianificazione del personale
  • Pianificazione delle lezioni
  • Pianificazione delle risorse
  • Pianificazione di gruppi
  • Pianificazione in tempo reale
  • Programmazione appuntamenti
  • Programmazione di infrastrutture
  • Sistema multi-locale
  • Costi delle operazioni
  • Digitalizzazione di documenti
  • Fatturazione e contabilizzazione
  • Gestione degli ordini di lavoro
  • Gestione dell'inventario
  • Gestione della clientela
  • Gestione di potenziali clienti
  • Preventivi / Stime
  • Programmazione
  • Accesso da dispositivi mobili
  • Controllo dell'inventario
  • Database clienti
  • Fatturazione e contabilizzazione
  • Gestione degli ordini di lavoro
  • Gestione dei tecnici
  • Gestione del lavoro
  • Gestione di call center
  • Gestione di contratti
  • Monitoraggio del lavoro
  • Monitoraggio della cronologia dei servizi
  • Portale self-service
  • Programmazione
  • Ricerca del percorso migliore
  • Appuntamenti ricorrenti
  • Controllo dell'inventario
  • Database clienti
  • Gestione del lavoro
  • Gestione delle attività
  • Gestione delle spedizioni
  • Gestione di contratti
  • Manutenzione preventiva
  • Preventivi / Stime
  • Programmazione
  • Ricerca del percorso migliore

Prodotti alternativi

Le recensioni più dettagliate su Jobber

If only I could give this software more than 5 stars!

Data della recensione: 26/4/2019
Sheridan S.
Office Manager
Industria edilizia, 13-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione 
Fonte: SoftwareAdvice
5/5
Nel complesso
5 / 5
Facilità d'uso
5 / 5
Caratteristiche e funzionalità
5 / 5
Assistenza clienti
5 / 5
Rapporto qualità-prezzo
Lo consiglieresti?
Probabilmente no Molto probabilmente

Commenti: My experience with Jobber has been amazing. Our company has grown at around 20% each year, and Jobber's systems has given us the capacity to expand without loosing quality of service. We are frequently asked how we can manage our business successfully with only one office employee. We point them to Jobber.
This isn't just the office manager's favorite software. The crew leaders, managers and owners all frequently remark on how much they love Jobber's functionality.

Vantaggi: There are so many things I love about Jobber that it is hard to name just one.
Jobber LISTENS to their customers. I have seen time and time again my suggestions become a reality. I love the client hub - where customers can sign and pay quotes and invoices online. This is an invaluable feature this day & age.

Inconvenienti: Most of my con's come with the sad reality that our company uses Jobber in a way that is a bit beyond its intended scope (remodeling & construction), in addition to our field services (Handyman, Lawn Mowing etc)
- Invoicing: lack of flexbility in the way invoices can be displayed to customers. Templates are only minimally helpful at this time. Also, if the line item descriptions are too long (longer than one printed page for example), it will but cut off when printing. There is no way for it to continue to the next printed page.
- Sales: Jobber is built on scheduling. But as a company, sales process is equally important. While Jobber shows some level of 'process' in leads, it is definitely not there yet. HOWEVER - they have promised that this is something they are working towards.
- customized billing: To be clear, I LOVE Jobber's billing system. The only hiccup is their lack of ability to customer delivery methods per client.

Risposta del fornitore

da Jobber Software il giorno 30/4/2019

You made our day, Sheridan! We've noted your feedback on lead tracking, billing, templates, and delivery methods. Thank you for sharing your thoughts and for taking the time to leave us a review. We're so glad to have the Handy Home Guys crew on the team, and are so proud to help your business expand. Congrats on all your growth!

Jobber is the BEST

Data della recensione: 2/2/2019
Andy W.
Owner
Gestione delle risorse, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione 
5/5
Nel complesso
5 / 5
Facilità d'uso
5 / 5
Caratteristiche e funzionalità
5 / 5
Assistenza clienti
5 / 5
Rapporto qualità-prezzo
Lo consiglieresti?
Probabilmente no Molto probabilmente

Commenti: I first started using jobber almost 5 years ago when I decided to test out the free trial. Since that day, I have continued using the software and have grown my business over 400%. I think one of my favourite parts about jobber is the level of exceptional customer service; not only online but also in person. Additionally, my work flow for my business has improved a vast amount over the years. Invoicing: What used to take me hours, is now a simple 30 minute task. Quoting: What used to be done on a scrap piece of paper, is now done on my iPhone. Scheduling: What used to be done on excel, is now organized through the online calendar which can be accessed anywhere, anytime. Overall, I would recommend jobber to anyone running a service based business, and would be happy to answer any further questions.

Vantaggi: -The jobber platform is very easy to use and can be learned quickly.
-Batch invoice creation is extremely helpful.
-Jobber makes quoting, booking and scheduling jobs a breeze!
-Having a client hub is a real crowd pleaser.

Inconvenienti: Jobber is overall a 5/5 software system that has been the best thing for helping my business grow. Over the almost 5 years of using Jobber, the only thing I would like to remind people is that once you delete something, there is no way to get it back. I accidentally deleted an invoice once, and it was gone for good. This was my mistake, so as long as you're more cautious than I was that day, you'll be good.

Risposta del fornitore

da Jobber Software il giorno 23/4/2019

Andy! Thanks so much for this thorough feedback. We're so proud to work with your team and are so glad to hear we've been able to help make improvements across your processes.

Unfortunately we can't always recover deleted items, but sometimes we can, so always feel free to reach out to our Success Team in the event we can recover something just in case.

Thanks again for taking the time to leave a review :)

Best investment we made in 2018

Data della recensione: 7/12/2018
Rob W.
President
Medicina veterinaria, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione 
5/5
Nel complesso
5 / 5
Facilità d'uso
5 / 5
Caratteristiche e funzionalità
5 / 5
Assistenza clienti
5 / 5
Rapporto qualità-prezzo
Lo consiglieresti?
Probabilmente no Molto probabilmente

Commenti: Absolutely amazing. I have never had such a great experience with a customer service team. Just the fact that I'm taking time out of my workday to fill out this survey should say something- they've earned my praise!! I heard from a fellow professional in the industry that customer service was top notch, and that was the deciding factor in why I went with Jobber. Man was he right!! Scheduling software was fairly new to me and I wanted a customer service team that could help me work out the kinks. Jobber has paid for itself time and again with the stress it is taking out of my day and with how easily my crew can communicate things to me about each job.

Vantaggi: The thing I like most about the software is the customer service team that comes along with it! EVERY time I've called I reached a live person without 10 minutes of pressing buttons, and every person I've talked to has been extremely knowledgeable about the software and solved my problem very quickly, explaining things in a way that I could easily understand.
Relating strictly to the software iteself, it's very user friendly and can be mastered in no time at all. It syncs easily and effortlessly with QuickBooks and has eliminated our need for double entry of clients. Client info and payment information sync automatically. It has also given us the capability to invoice and take credit card payments online without having to use a third party (and decreased our cc fees at the same time).

Inconvenienti: Sales tax issues (gross sales vs taxable sales) not syncing correctly with Quickbooks. If a discount is given in the Jobber 'discount' field, it will not show correctly Quickbooks and will log the invoice amount, before discount, as the taxable sales amount, when in reality the number was lower. We found an easy fix to this by adding a line item for 'discounts' so that it comes off of the top. Very slight limit to functions available while using the App. I honestly can't even remember what it was, but obviously it wasn't too important because I got by without it. Neither of these things has caused me any undue stress, but if I have to come up with 'Cons', that would be it.

Risposta del fornitore

da Jobber Software il giorno 23/4/2019

Rob, thanks so much for all your kind words and for taking the time to leave this review. You sure made our day! We'll certainly share your thoughts on syncing sales taxes and discounts with our Product Team.

We're so glad to have you on the team and work with you as your grow your business. Working with you is always an absolute pleasure!

The Best Customer Service and Great Software

Data della recensione: 30/6/2018
Verified Reviewer
President
Servizi ai consumatori
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione 
5/5
Nel complesso
4 / 5
Facilità d'uso
4 / 5
Caratteristiche e funzionalità
5 / 5
Assistenza clienti
5 / 5
Rapporto qualità-prezzo
Lo consiglieresti?
Probabilmente no Molto probabilmente

Commenti: Putting tablets in the field with time tracking saved us at a lot per month in labor by holding workers accountable. Administrative time/hassle was greatly decreased. Probably save 3-5 hours a week over old software (Zenmaid). Peace of mind. It is very very nice to feel like I have a team (Jobber's support) to help us if we have any issues. It's like a free insurance policy.

Vantaggi: I bought a cleaning company summer 2017 that does about 500 homes per month, and needed to switch from the clunky and often failing cloud-based software we used before. I talked to several companies like Jobber, but was blown away by Jobber's level of customer service. They explained things and helped me for as long as I needed them to, to feel comfortable with switching to them. We are about four months into active use now and my expectations have not been unmet in any regard. The continued support is amazing -- any time myself or my office people have questions we hop on the chat and are quickly responded to. The best part is that Jobber continually gets better -- they are continually seeking ways to add more value to their product. User-wise, this product is great. It is so fast to navigate (no lagging between pages or searching for something). We have six crews in the field with tablets, and are able to see when and where they check in and out of each job. We can pull up a map view and see all the homes that are done so far in the day. We can easily add a crew to a home if we want to send additional help, and their tablet is automatically updated with that information. If you decide to use Jobber, be sure to know what you are doing when you enter all the customer information. Pay attention to the different areas of custom fields "Client", "Property", "Job" etc. and how they populate and do not populate to other areas. We lost some time there.

Inconvenienti: Currently would like to see:
-Automatic emails for followup able to be sent without having to close a job -- just by marking it as complete. It would be ideal if you could set the frequency of this contact -- such as every time, once per month, once per quarter, etc.
I don't have many cons off the top of my head. In my opinion it is a phenomenal value for what you get.

Risposta del fornitore

da Jobber Software il giorno 27/9/2018

Thanks for your detailed review! We're so glad to have you on the team too. We'll be sure to share your suggestions with the team :) As always, just let us know if you need anything!

Has potential-needs work

Data della recensione: 21/3/2018
Andrea A.
Owner
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione 
4/5
Nel complesso
3 / 5
Facilità d'uso
3 / 5
Caratteristiche e funzionalità
5 / 5
Assistenza clienti
5 / 5
Rapporto qualità-prezzo
Lo consiglieresti?
Probabilmente no Molto probabilmente

Vantaggi: Field staff are able to easily track time in their mobile apps. Client hub is starting to be a valuable tool, it needs work though.

Inconvenienti: You can't chat with field workers on their apps. It's difficult to bill from the mobile app. The time sheets don't properly sync with quickbooks. You can't sync your own/bank merchant account to jobber payments. Refunds take 5 days to process, you can't issue partial refunds, or take partial payments. you can't mark an invoice partially paid (construction typically does a 7% hold back of funds) It's tough to see which invoices are still outstanding. Payments do not automatically apply to invoices in quickbooks. No way to edit outline of client reminders to not include appointment times- we would like to only include appointment dates. You can't issue a credit on an invoice. you can't see aged receivables by client. You can't set individual staff availability ie; some needs monday off so it's blocked out. Instead, you have to enter a basic task and complete/delete it so your calandar doesn't get bogged down. You cant batch complete tasks jobs-need to auto complete late visits. you can't set individual payment terms for different types of clients - (one that would be really helpful, would be if issued before a day of the month, its due the following month on a day. needs an hr area for staffing meetings and notes. Clients don't like how they're currently accessing client hub- one suggestion would be a mobile app or a save to favorites button which is easily recognized by clients.

Risposta del fornitore

da Jobber Software il giorno 2/5/2018

Hi Andrea,

Thanks so much for taking the time to provide this thorough feedback. We wouldn¿t be able to build a product that helps businesses without feedback like yours!

It's great to hear that your team has been able to easily track time out in the field and that you're seeing value from using client hub.

We've noted this specific feedback for our product team to look over and use to help drive future feature updates. We do recognize there are a lot of features that would make Jobber even better for our customers. Because of this we¿re always pushing out new features and updates, so hopefully we¿ll be able to cross some of these items off the list for you down the road!

- Rebecca from Jobber

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