Rydoo

Good scanning, reliability an issue

Commenti: I use Xpendiure for the fact that everything I scan is recognised, even handwritten restaurant bills. The user facing software has a number of issues however:
* Occasionally it stops syncing, or starts to give an error when uploading and I need to reinstall
* Its impossible to add a new category from the Android app
* the overall app interaction is a bit clunky - would benefit from a good UX designer review:
- target areas for major actions are small (e..g 'add' button)
- asked same questions repeatedly (e.g. to use camera)

Aspetti positivi:

everything I scan is recognised

Aspetti negativi:

* Occasionally it stops syncing, or starts to give an error when uploading and I need to reinstall * Its impossible to add a new category from the Android app * the overall app interaction is a bit clunky - would benefit from a good UX designer review: - target areas for major actions are small (e..g 'add' button) - asked same questions repeatedly (e.g. to use camera)

Easy Way to Track Expenses

Commenti: I have used Xpenditure for almost year. Most of that time was at a company that used it, and the pdf expense reports were extremely convenient. Now, as a 1099 employee, it has made tracking my expenses and saving them in pdf the best possible solution to providing secondary way to confirm my expenditures. Oh by the way, the price is right too. Steven

Aspetti positivi:

-PDF reporting with pictures -App -Website w/expenditures graph -Price

Aspetti negativi:

-It does take a while for the pictures to load...not too long...but in the inpatient world of today it does take some time.

Customer Service is Important for a product like this -- Rydoo Doesn't Offer That.

Commenti: I had to cancel my subscription to Rydoo because my bookkeeper required me to use another software. I go to cancel and realize it's one day past the day they had renewed my subscription for a year. Not thinking it was a big deal I wrote to them and asked them to cancel my subscription and refund me since I was moving to another software. They took TWO WEEKS to return my message (after a few more from me) and then said no, they had told their manager and it couldn't be done.
Obviously annoyed I went into the software to cancel the annual subscription so I wouldn't forget this. A month later, my accountant asked that I download all the receipts I had from Rydoo. So I pop in to export my files and to my disappointment I couldn't because I had cancelled the subscription. (it was now read only..) The only way to do so was to RENEW MY SUBSCRIPTION AGAIN. Now, I wrote them explaining the issue and I get 1 email a week that basically just asks me over and over "what's the issue?" which I cannot BEGIN to explain how annoying that is. The worst part is if I renew even for a month just to export my files, I have to renew for 3 users because that's what I cancelled on. No one will help me correct this on their side so I have to pay 3x the amount for 1 minute of use. So in short, The customer service is obviously brutal, the payment structure is broken and when you need them most, they are nowhere to be found. Do not waste your time.

Aspetti positivi:

The ease of sending receipts to my email was great - but receipt bank could do that PLUS they have great customer service.

Aspetti negativi:

- Their payment structure is awful. I tried to change users/permissions to pay less per month and they wouldn't allow me. - They charged me for a full year and would not let me be refunded (even though it was the day I was charged on my VISA) and when I tried to export after I cancelled I had no access (even though I paid for the year). - The customer service is absolutely terrible - I've had to wait weeks for answers to simple questions.

Expenses made simple

Commenti: This has made my life so much easier, I used to use other apps for expenses but they were unreliable, more expensive, unsuitable for use in the UK or less comprehensive

Aspetti positivi:

SImple to use, quick, automatic scanning and dropbox support makes it a breeze (just add PDF to dropbox folder and it automatically extracts all the information!)

Aspetti negativi:

New app crashes alot but likley this will be sorted with updates (the support team assures me)

Great Expense Software for Road Warriors

Commenti: Matching doesn’t always match obvious charges it should have to take the extra step of logging in on your computer to help the software match the receipts you have uploaded.

Aspetti positivi:

The mobile app is excellent for scanning and uploading receipts!

Aspetti negativi:

If you are connected to your hotspot scanning and uploading receipts does not work. You have to disconnect to get the app to work as it should.

this works great to keep track of expenses

Aspetti positivi:

The ease to snap a pic and have the receipt recorded. Also to be able to not have to save receipte in an envelope or pocket - no more lost receipts.

Aspetti negativi:

Sometimes it does not auto read the receipt . Also, if the pic is taken in low light it doesn't recognize it. It also reads the first line as the business name - sometimes that's not the case.

Manage all your expenses easily

Aspetti positivi:

It recognizes almost all the text from your images whether they are taken from a mobile phone or a webcam and auto-fills all the forms in their correct places. Easiest way to manage all your company expenses.

Aspetti negativi:

Sometimes I have faced issues while using this on my phone as an app. Might be the next updates would resolve this.

Xpenditure

Commenti: This app will keep me up to date with my bookkeeping. It allows me to almost instantly upload the photographed receipt from my phone straight into my books. Once there I can edit as necessary and export a categorised report of my expenses.

Aspetti positivi:

Immediate uploading of photographed receipts.

Aspetti negativi:

Doesn't always read the receipt correctly.

Claiming your expenses back is now not so much of a chore

Commenti: I have only recently started using Xpenditure as a way to store & manage my expenses. Before expenses had to be scanned individually, but with Xpenditure the option to take a photo and have all the hard work done for you has cut the amount of time needed to log expenses at the end of the month. I work in construction and am away on site for the majority of the week, with out access to a computer / scanner, having Xpenditure on my phone enables you to take a photo of your receipt immediately once you made a purchase and log it with out having to worry about carrying the receipt around with you after.

Aspetti positivi:

Usability, accessibility where ever you are, not having to log date/store/etc. manually

Aspetti negativi:

making it easier to save a project heading

Expenses are now fun!!!

Commenti: Before I found Xpenditure, I used to put all my expenses in a spreadsheet. Very painful and time consuming. I now find it very easy to manage my expenses without the need to keep receipts.

Aspetti positivi:

No need to keep your paper receipts anymore. Iphone App makes it easy to enter in your reciepts The ability to create trips is awesome, because I need to submit receipts by trips/projects, but still need to know the overall expenses for the quarter and the year.

Aspetti negativi:

I wish there was also a custom iPAD app instead of just using the same iphone app enlarged for ipad.

Completely indispensable app for expenses

Commenti: its a lovely and great tool for organising expenses. I cant imagine going back to whatever i was doing before.

Aspetti positivi:

It is a great tool for expenses. Its easy to use and nice design. All features work perfectly - the receipt reader, all the possibilities offered to tailor it to your wishes and demands.

Aspetti negativi:

This is not a "Cons" message, but perhaps a message for Xpenditure: I would like to be able to manage more things with my admin account - like changing receipts, cropping, and also be able to choose among QuickBooks clients and Classes what is shown and what not - we do not use all Projects or Clients for expenses and they just make a mess. Otherwise, I would change only the functionality of trips - we have people travel from all over the world on the same trip and its impossible to track it if all of them have to create their own, although the same trip. What I did to solve this problem is, I used Custom fields and there is a great option of linking a value to a Project. Value is a trip and it is linked to a Project. When you choose a project while entering a receipt, the trips filter immediately to show only the ones, linked to this project. It's almost perfect. So now all employees that travel choose that and I can filter the totals. I don't understand why can't you just take this option and put on trips. The unfortunate thing is that we now (for this reason) don't use "Trips" option at all, although it has all these great fields.

Xpenditure loses receipts

Commenti: I've tried to use xpenditure with my iphone 7 plus just as anyone else would - to capture expenses as i incur them. There have been over four separate times now that i've taken pics of the invoice, and the app says it's uploading them and then it just hangs that way. But you only know that the app has hung when it hasn't successfully uploaded the image after about 24 hours. Then you know you've got a problem. When I've contacted support about this, they seem blissfully unaware of the criticality of losing an invoice. Their suggestion in this case is (cut and pasted from their email) - "Could you try to delete and reinstall the App please? (Note: If you have any receipts that are currently processing in your App, these will be deleted by doing this). Let me know if this helped". so basically even though you use this app, you'll either have to also keep the paper receipts or switch on the feature that also saves the receipt image into your iphone photos library - just what you want... So i would recommend everyone stays away from this app.

Aspetti positivi:

seems easy to use until it doesn't work

Aspetti negativi:

loses invoices hangs often and the resolution is to delete the app (which deletes any invoices which haven't been uploaded yet (each upload takes minutes even when on wifi))

Frustrating at best.

Commenti: So far not much at all.

Aspetti positivi:

Good user interface, that is abut it. I wish I could have more positive things to say but I don't.

Aspetti negativi:

extremely poor back office interface. Highly inefficient for companies with different entities (in different countries), different clients and different client projects. The Exact Online interface is without a doubt the worst developed interface that exists. The development team and QA department absolutely messed this up real good.

Best expense management software/app EVER !!!!!

Commenti: I have a small firm and have had a lot of time and opportunities to check out many North American and European software and apps and compare them. Xpenditure has passed all the certainty and accuracy tests and I am confident that when I upload the receipts at night time, and I'm talking about a lot of receipts!!!, the next morning fields are accurately extracted and lined up for me for approval. The app is smart so it recognizes your previous entries and habits and will adjust itself to your needs. Support is amazing, I would say better than all those big shot companies. Love it! and recommend it to everyone for both personal and business use.

"great software to keep track of your expenses"

Aspetti positivi:

It is a great app to keep record of your expenses and all your transactions. as all the calculations are solved my software, any probability of mistake is eliminated. I would recommend this software without a second thought. I loved its application version.

Aspetti negativi:

sometimes the modifications done on app does not synchronize to desktop. also sometimes it becomes sluggish. Overall it is a great software.

Indispensable for its versatlity

Aspetti positivi:

The software automates the expense management process from receipt to accounting. use it both for my day-to-day personal expenditure, as well as travel expenses related to conferences and visits. I also use it to keep track of the expenses incurred in procuring research-related materials.

Aspetti negativi:

Nothing to dislike about this software/ app.

Uploading receipts are not responding

Commenti: Everything works well until uploading receipt for OCR is not responding. Otherwise it will be one of the best among expense tracking app. Bad thing is I just pay annual fee.

Aspetti positivi:

Very intelligence OCR for receipts even hardly recognize by human, easy UI and a good web reporting.

Aspetti negativi:

Uploading receipts not response

Rydoo Review

Commenti: Used Rydoo for all company's trips. The app makes it easier to submit the expenses as soon as possible so you don't forget to do so

Aspetti positivi:

- The app is very functional and makes it quicker to submit expenses- Good overview of expenses to submit

Aspetti negativi:

- A lot of pictures are not supported when submitting the expenses- Section like Transactions were never used. Is it for business cards?- It'd be good to have an automatic rejection of expenses that do not respect company's budget

A simple tool to track my expenses - but has the occasional hiccup

Aspetti positivi:

Capturing expenses on the go via the mobile app is simple and quick Makes it easy for my to get reports ready when it's GST return time.

Aspetti negativi:

Software stil has occasional hiccups. Sometimes it seems to pick and change currencies at random and the mobile app does freeze occasionally. But I've also noticed significant improvements over the last 6 months so I'm confident this is being worked on.

satisfaction with xpenditure

Commenti: previously we had to sit long time every month on anlysing the expenses. but now it is just on one click. we can also make advances attributable to individuals and sets off their expenses into that.

Aspetti positivi:

Now we not have to keep piles of expense receipts for future references. It automatically scans the receipts and post most of the data itself. it can be access from anywhere. it helps me categorize expenses.

Rydoo is the best decision if you want to maintain contact with your partners.

Commenti: We as a work team are totally satisfied with the results that the App has shown. Rydoo seems to us that it is an application worthy of receiving applause, since it has practically no errors, except for its distortion.

Aspetti positivi:

rydoo has brought us a new version of its already renamed App. rydoo is an excellent video calling application made exclusively for partners and companies, has a very modern and functional interface, and also has a great sound quality.

Aspetti negativi:

It has a single small error that we must emphasize, such as the fact that sometimes the signal is distorted a bit, but that also depends on the frequency of the signal, what we mean is that when making a call it is a little unstable.

Great!

Aspetti positivi:

This is a good tool that helps boost productivity by automating and streamlining your business expenses.

Aspetti negativi:

They don't directly communicate in terms of errors or other concerns that we can raise. No customer support as well.

Great so far

Commenti: I'm really enjoying using this software so far (about 1 month, and 500+ receipts). It's simple, gets things right most of the time, and the customer service is excellent. I travel a lot and have expenses in several currencies. Although it makes a few mistakes and needs a check over, Xpenditure gets it right about 90% of the time without any intervention from me. There is a 200 receipt per month fair use limit, which when I decided to upload all my receipts, I hit pretty quickly. After the 200 the receipts are put in a queue and were ready the next morning - not too bad all things considered. The staff were quick to alert me to it, when I was asking them other questions, so at least no time was wasted trying to find out what was happening. The only negative point is I can't seem to find much online documentation - the FAQ are not great for anything detailed and it'd be great to be able to read through some things rather than keep asking the live chat staff (although they are very quick and thorough)

Fantastic tool tracking expenses, but with some technical flaws

Commenti: I've been using Xpenditure for more than a year now, and it is indeed an amazing piece of software. Considering its costs, it saves me personally at least 50 hours of work a year just in building reports for expenses, both for clients and for accounting. At a business meeting and buying donuts for all your clients? Take your phone, snap a picture -> BAM, done. I am slightly dissatisfied with the UI interactions in their website, but I already reported this, so they are aware of some known issues, and gladly collected my feedback. Their support is friendly, quick, understanding and useful, and that's really something important when things go wrong (it's software, after all) and you need that report for the next day. The overall experience is good and integrates well with external data, such as bank account transactions, credit card transactions, etc. I would endorse Xpenditure to every business that needs to track expenses (pretty much every business).

Rydoo - amazing tool

Commenti: Very great experience. We can solve all the issues managing the travel expense. Everything is recorded in the system with the relevant information. Most helpful part is the possibility to have the approval of the manager for the invoices.

Aspetti positivi:

Rydoo is a great software for managing for expense management. It's very easy to use and to learn. We are testing the tool since the last months and surprisingly we discovered a lot of interesting functionalities: upload the invoice, create user-manager, create a flow of approval, etc.. We are very happy with it and thinking to implement the solution for all our offices.

Aspetti negativi:

At the moment it's difficult to find something wrong with the software as we are not using it for a long time. So far, so cool.