Bazaarvoice Connections

by Bazaarvoice

4.5 / 5 6 reviews
Bazaarvoice Connections

Average Ratings

6 reviews
  • Overall 4.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 4.5 / 5
  • Features 4.5 / 5
  • Value for Money 4 / 5

Product Details

  • Free Version Yes
  • Deployment Cloud, SaaS, Web

Vendor Details

  • Bazaarvoice
  • http://www.bazaarvoice.com

About Bazaarvoice Connections

Connect shoppers on retail sites with brand product experts to deliver the information they need to buy with confidence.

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Bazaarvoice Connections Most Helpful Reviews

Great interface between us and our customers

Translate with Google Reviewed on 6/7/2017
Marcy Bergman
Program Manager
Garick
Business Supplies & Equipment, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Great program overall

Pros: Vey easy to use. Great help available if needed. Easy to track reviews and customer inquiries in one place!

Cons: Some notifications get delayed...have to log into the program to get any real time notifications. Other than that, great!

Great for capturing reviews from our customers

Translate with Google Reviewed on 3/23/2018
Ecommerce Business Analyst
Sporting Goods, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Reviews on our site, insight into products, increase in SEO

Pros: The dashboard makes it super easy to moderate reviews as they come in. We are also able to tweak the appearance of BV on our site in just a few minutes.

Cons: Sometimes customer service can bounce you from person to person before you get in touch with someone who can help you.

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