Average Ratings6 reviews
- Overall 4.5 / 5
- Ease of Use 4 / 5
- Customer Service 4.5 / 5
- Features 4.5 / 5
- Value for Money 4 / 5
- Free Version Yes
Cloud, SaaS, Web
About Bazaarvoice Connections
Connect shoppers on retail sites with brand product experts to deliver the information they need to buy with confidence.
Bazaarvoice Connections Most Helpful Reviews
Reviewed on 6/7/2017
Great interface between us and our customers
Comments: Great program overall
Pros: Vey easy to use. Great help available if needed. Easy to track reviews and customer inquiries in one place!
Cons: Some notifications get delayed...have to log into the program to get any real time notifications. Other than that, great!
Reviewed on 3/23/2018
Great for capturing reviews from our customers
Comments: Reviews on our site, insight into products, increase in SEO
Pros: The dashboard makes it super easy to moderate reviews as they come in. We are also able to tweak the appearance of BV on our site in just a few minutes.
Cons: Sometimes customer service can bounce you from person to person before you get in touch with someone who can help you.