AIM

AIM

da Tri-Technical Systems

Chi utilizza AIM?

AIMsi è presente nei punti vendita al dettaglio di Stati Uniti e Canada, compresi quelli che trattano strumenti musicali, elettrodomestici, biciclette e fitness, aspiratori e macchine da cucire, liquori, hobby, golf, armi, rivendita, spedizione e altro ancora.

Cos'è AIM?

AIM mette a disposizione dei rivenditori non solo un modo per gestire stock, clienti e vendite, ma anche moduli aggiuntivi completamente integrati come contabilità fornitori e contabilità generale, ordini di acquisto, riparazioni e assistenza, pianificazione e fatturazione di lezioni/appuntamenti, affitti a breve termine, contratti di affitto e vendita, gestione dei contatti e funzionalità di invio tramite e-mail. Permette di creare una soluzione software personalizzata per la vendita al dettaglio aggiungendo ciò che serve all'utente. AIM si integra con Active-e per offrire una completa soluzione di vendita al dettaglio per l'e-commerce.

Dettagli su AIM

Tri-Technical Systems

http://www.technology4retailers.com

Fondata nel 1984

Panoramica dei prezzi di AIM

AIM non dispone di un piano gratuito e non offre una versione di prova gratuita.

Versione gratuita

No

Prova gratuita

No

Implementazione

Installazione eseguita - Windows

Formazione

Di persona

Live Online

Webinar

Documentazione

Assistenza

Orario lavorativo

Caratteristiche di AIM

Piattaforme e-commerce
Accesso da dispositivi mobili
Assemblaggio di componenti (kitting)
CRM
Email Marketing
Gestione SEO
Gestione dei resi
Gestione dell'inventario
Gestione delle promozioni
Gestione delle recensioni
Gestione multi-store
Marketing multi-canale
Modelli
Sicurezza dei dati
Assistenza al programma di fidelizzazione
E-commerce
Gestione degli sconti
Gestione dei buoni regalo
Gestione dei prezzi
Gestione dell'inventario
Gestione delle commissioni
Monitoraggio dei resi
Monitoraggio delle vendite
Scansione di codici a barre
Touchscreen
CRM
Creazione di report/analisi
E-commerce
Email Marketing
Gestione degli ordini
Gestione degli ordini d'acquisto
Gestione dei resi
Gestione del personale
Gestione delle commissioni
Gestione delle merci
Ordine per corrispondenza
Programma di fidelizzazione
Sistema multi-locale
CRM
Elaborazione di pagamenti
Gestione contabile
Gestione dei buoni regalo
Gestione dell'inventario
Gestione delle buste paga
Gestione delle iscrizioni
Gestione eventi
Programma di fidelizzazione
Programmazione delle lezioni
Punto di vendita
Schede elettroniche per la gestione dei tee
Firma elettronica
Gestione degli sconti
Gestione dei buoni regalo
Gestione dei resi
Gestione delle commissioni
Profili conti clienti personalizzati
Programma di fidelizzazione
Punto di vendita al dettaglio
Scansione di codici a barre
Sistema multi-locale
Terminale di cassa per ristoranti
integrazione e-commerce

Recensioni su AIM

Stai visualizzando 5 di 154 recensioni

Nel complesso
3,9/5
Facilità d'uso
3,5/5
Servizio clienti
4,1/5
Caratteristiche
4,1/5
Rapporto qualità-prezzo
3,6/5
Utente Verificato
Founder
Servizi ai consumatori
Ha utilizzato il software per: 6-12 mesi
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    Nessuna recensione
  • Fonte della recensione 
  • Data della recensione: 13/3/2018

"Its really easy to make reports which is good for this type of software"

Vantaggi: I really like how you can easily generate reports, that's important for my business and I believe this software can do the best job of it.

Inconvenienti: I don't like that's a little clunky to use, but that should go without saying because this is super complex software we're dealing with here.

  • Fonte della recensione 
  • Data della recensione: 13/3/2018
Georg L.
CFO
Articoli sportivi, 13-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    4/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    8/10
  • Fonte della recensione 
  • Data della recensione: 19/1/2017

"AIMsi Does it All (almost)"

Commenti: Been using the software for two years now, and it seems to provide a solution for everything. I wish there was a bit better integration across the different modules, such as allowing station rentals, short-term rentals, long-term rentals, and contract payments to all be made on the same checkout as regular sales orders, instead of needing to process them all at once. The payroll area also needs some improvements, it is good for recording payroll expense, but you will need a separate application to actually do the real payroll tracking/deductions/taxes. Otherwise it handles everything from rentals, bay/station rentals, it has full accounting, chart of accounts, general ledger, integrates to your purchasing/receiving, has full inventory tracking with multiple locations. Basically you can run your business with a few minor outside resources, from this one package. Even managing employees/time tracking etc... Pros: Accounting, Rentals, POS Touchscreen support, Integrated Credit Card, Employee Management, Membership Modules, Integrated Gift Cards, Inventory Control, Invoice Management Cons: The systems don't all share one checkout - each type of transaction (rental, station, contract payment, merchandise sale) must be rung up separately - The payroll is not very robust

Vantaggi: Accounting
Rentals
POS Touchscreen support
Integrated Credit Card
Employee Management
Membership Modules
Integrated Gift Cards
Inventory Control
Invoice Management

Inconvenienti: The systems don't all share one checkout - each type of transaction (rental, station, contract payment, merchandise sale) must be rung up separately
The payroll is not very robust

  • Fonte della recensione 
  • Data della recensione: 19/1/2017
Miles S.
manager
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    3/5
  • Facilità d'uso
    1/5
  • Caratteristiche e funzionalità
    4/5
  • Assistenza clienti
    1/5
  • Rapporto qualità-prezzo
    1/5
  • Consigliato
    1/10
  • Fonte della recensione 
  • Data della recensione: 8/8/2017

"Legacy database that our company is slowly replacing with more modern systems"

Commenti: Years of data can be searched through. We currently use it for recurring billing via credit cards for monthly rental and lesson tuition payments. Those recurring charges must be manually triggered every day though.

Vantaggi: Does not have glitches or communication errors. Data that has been input stays there forever. Interface has never changed, ever. So if you are familiar with it, there is a comfort factor.

Inconvenienti: The user interface has very few, if any, task stream allowances or cross linking between data entry areas.
The typical interaction with Aimsi requires starting from the home screen and navigating the "Module" you need, selecting the "Find," searching for the correct customer account, pulling up the relative info about them.
Then...
Restarting from the home screen, module you need to add or edit part of the changes that are needed, "find," find that account again..
Then...
Restarting from the home screen, module you need to add or edit the other part of the changes that are needed, "find," find that account again...
While there are hot keys to speed up this process it is still a very primitive workflow. Newer systems have you choose the customer account first, then proceed to enter new data, while Aimsi requires finding the module, and then the account, over and over again. Networking your store for Aismsi to work off of one of your local PCs requires above average networking skills. Backups and hardware upgrades are your problem and responsibility. You will need someone on call unless you happen to have above average IT skills.

  • Fonte della recensione 
  • Data della recensione: 8/8/2017
Carl K.
Manager
Articoli sportivi, 13-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    9/10
  • Fonte della recensione 
  • Data della recensione: 11/11/2019

"Great Customer Support"

Commenti: Our company spent a lot of time looking for a new POS system. After a ton of research we decided to go with Tri-tech. We could not be happier. Our Rep was very nice and not pushy. We've had the POS system for just about 2 years and my rep that sold me the system told me if I have ever need anything just to call him. I've held him to it and he has definitely kept his word. They're tech support has been great but, if I have to have one negative thing it would be on the tech support. The problem is when you call tech support for a question you just get a random person. The person you talk to will help you fix the problem you're having but, if you call back for the same issue, you get a different person that has a different way to fix the problem. So it could get confusing at times. I talked to my rep and he assured me they were making changes to make sure the support you get is more consistent. But honestly its a very small complaint and in no way affects the 5 star rating. If your looking for a new POS system I would strongly recommend taking a look at Tri-Technical Systems.

Vantaggi: The customer support was great. It seemed the easiest to use. We are not a big company and this seemed to work best for us.

Inconvenienti: Tech support is a little confusing. I described below, when you call customer support you talk to a different person. That can cause an issue because each person has a different way to fix the problem you're having.

  • Fonte della recensione 
  • Data della recensione: 11/11/2019
Megan H.
Vendita al dettaglio
  • Valutazione complessiva
    4/5
  • Facilità d'uso
    3/5
  • Caratteristiche e funzionalità
    4/5
  • Assistenza clienti
    4,5/5
  • Rapporto qualità-prezzo
    Nessuna recensione
  • Consigliato
    8/10
  • Fonte della recensione 
  • Fonte: SoftwareAdvice
  • Data della recensione: 5/9/2014

"AIMsi has more and more to recommend it as we learn more about it"

Vantaggi: This is a great POS for our instrument sale and rental business. There's just enough flexibility in it without having to do everything freeform. The more we use it, the more we learn about new ways that it can help us. And the support option is great. Their staff is very knowledgeable and has been of tremendous help to us on several occasions. We've used AIMsi for years already, yet we're still finding new ways that it can help our business. The designers seem to have anticipated most of the needs of a shop like ours. Whenever we decide we want to do something new, we find there is an option in AIMsi for exactly that. That's a great sign of a well-designed product.

Inconvenienti: There are a couple of features that would be nice to have (ability to refund an initial rental payment in the system, reverse an approval return, etc.), but they're just things that would be helpful to us specifically. The only other thing that we really find irritating at all is that the formatting on the straight-to-email option isn't really compatible with Gmail recipients, so the large number of our customers with Gmail get invoices and the like that are very difficult to read and not very professional-looking. We get around that by printing them to PDF instead, but it would be nice to have it work in one step.

  • Fonte della recensione 
  • Fonte: SoftwareAdvice
  • Data della recensione: 5/9/2014