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Cos'è IXACT Contact?

IXACT Contact è un CRM immobiliare basato sul web di facile utilizzo, che aiuta gli agenti immobiliari a organizzarsi e a costruire relazioni durature con clienti passati, clienti potenziali e importanti fonti di referenze. IXACT Contact aiuta a rimanere in contatto con i clienti in modo personalizzato, pertinente e tempestivo. Con IXACT Contact, gli agenti immobiliari possono convertire più lead in clienti e ricevere più referenze, concludendo più affari.

Chi utilizza IXACT Contact?

Appositamente progettato per gli agenti immobiliari.

Hai dubbi su IXACT Contact? Confrontalo con un'alternativa popolare

IXACT Contact

IXACT Contact

4,4 (144)
45,00 USD
mese
Versione gratuita
Prova gratuita
44
9
4,1 (144)
4,5 (144)
4,5 (144)
VS.
Prezzo di partenza
Prezzi
Caratteristiche
Integrazioni
Facilità d'uso
Rapporto qualità-prezzo
Servizio clienti
25,00 USD
mese
Versione gratuita
Prova gratuita
195
22
4,0 (18.767)
4,0 (18.767)
4,1 (18.767)
Le barre di valutazione verdi mostrano il prodotto con il risultato migliore in base alla valutazione media e al numero di recensioni.

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Recensioni su IXACT Contact

Punteggio medio

Nel complesso
4,4
Facilità d'uso
4,1
Servizio clienti
4,5
Caratteristiche
4,2
Rapporto qualità-prezzo
4,5

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
54%
4
35%
3
7%
2
1%
1
2%
Daniel L
Daniel L
Realtor (USA)
Utente LinkedIn Verificato
Proprietà immobiliari, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

A great CRM for new or seasoned agents!

5,0 7 anni fa

Commenti: My experience has been a great one! I use the platform every day with the letters I use for marketing and the tracking of my business and reminders. I love that the system keeps copies of my emails in the notes to each client along with my notes. The website moves fast and all the information I am looking for is at my fingertips in a few clicks.

Aspetti positivi:

From day one in 2013, I have loved the ease of use. Set up was easy with all the help offered by Ixact. The APP works great and most of the features on the website are available are on the APP.

Aspetti negativi:

With the launch of the new Ixact Contact website this year, there are no cons. Ixact has made it a mission to always listen to its subscribers and make enhancements and find additional services at a great value.

Peter
Broker/Owner (USA)
Proprietà immobiliari, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Long time user of IXACT

5,0 4 anni fa

Commenti: Very pleasant experience and attentive.

Aspetti positivi:

This program keeps me focused and productive. I couldn’t operate & manage my Business and clients without it. I find it to be the best in the business and recommend it to all of our agents for maintaining & building their business.

Aspetti negativi:

The scheduling of showings should automatically feed into the IXACT calendar. A feature I’ve suggested a couple of years ago.

Risposta di Elm Street Technology

4 anni fa

Hi Peter, Thank you so much for taking the time to review our product and for being a long-time customer of IXACT Contact. We value your feedback and are always looking to improve our product. Please reach out to our support team with any suggestions on how we can improve our product and be on the lookout for updates as well! :)

Joe
Broker (USA)
Proprietà immobiliari, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Excellent Features, Poor Customer Service

2,0 3 anni fa

Commenti: This has been frustrating and expensive on my side and clearly Ixact is not prioritizing the issue. I dropped them from 2 stars to one since it's been a week since I last asked for help on a new round of deletions (after tech said the problem was fixed) and have not heard back. I’ve recommended Ixact to other brokers in my local association and now I’m publicly warning everyone away. It’s a shame – I’d think this would be an easy fix but I’m also thinking it’s not being looked at closely enough.

Aspetti positivi:

For how I run my business the Ixact Contact systems works very well. The ability to annotate client communications with prospecting updates is very nice and the "Keep in Touch Coach" lets me have reminders pop up at specific intervals for specific clients depending on how often I want to be in touch. The ability to customize "Activity Plans" to track transactions or client interactions is also very useful.

Aspetti negativi:

Starting this past summer Ixact has been deleting my contacts randomly and for no apparent reason. Since Ixact syncs with my Google Contacts it’s deleting them in Google, too. One day I have a contact in my phone or Gmail system and the next I don’t. I’ve spent hours talking with various Ixact tech people and no fix is working. They even suggested it was something on my side – possible but highly unlikely - and they’ve also said things that make it clear others have this same issue. I manage my tech well and the deletions are very specific to Ixact. I’ve asked Ixact tech to review logs and show me what’s happening but they’ve not done so. As a result, I’ve also spent many hours rebuilding my Gmail/Google contacts so I can function normally. I’ve stopped the sync between Ixact and Google now permanently to stop the problem, but that means I need to double enter contacts if I want them in both systems.

Martin
Sales representative (Canada)
Proprietà immobiliari, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Time management saver

5,0 4 anni fa

Commenti: For me and my business it’s the best fit!

Aspetti positivi:

Love the monthly news letter. Great Canadian content. Love the ease to customize monthly or just let it go out.

Aspetti negativi:

Anything I didn’t like I suggested as ideas for upgrades. They have implemented changes.

Risposta di Elm Street Technology

4 anni fa

We are so happy to see this awesome feedback from you, Martin!

Tricia
Broker (USA)
Proprietà immobiliari, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

This was IXACT(ly) what I needed!

5,0 5 anni fa

Commenti: Their customer service was great while exploring the option of using this product, easy to set up, easy to use, I can't complain. I truly have had a great experience with this product.

Aspetti positivi:

I have used old CRM's in the past and this one far surpasses them. It is easy on the eyes, user friendly and easier to navigate. you can customize your goals and track your progress along the way. The touch follow-up system helps retain my past clients in a meaningful way. Birthday and special date reminders help me create connections with my clients. The monthly newsletter is an added hands-off touch. Great product and am glad I made the switch!

Aspetti negativi:

Since setting up the system I have not had any problems and cannot think of anything I would like to change. All in all a great product!

Risposta di Elm Street Technology

5 anni fa

So great to hear your awesome feedback, Tricia!

John
Realtor (USA)
Proprietà immobiliari, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best CRM and Touch Product on the Market

5,0 4 anni fa

Commenti: Fantastic Investment

Aspetti positivi:

This CRM has all the features needed to stay in touch with your current, past and future clients. Its easy to learn and highly effective. It doesn't over task you for functions not necessary for Rain Maker. You can goal track, track you income and future income opportunities with easy. I highly recommend you implement this CRM as soon as you get into the business.

Aspetti negativi:

There are still functions that I'm not using, so that's my fault not your fault.

Risposta di Elm Street Technology

4 anni fa

Thanks for your great feedback John!

KEN
Agent (USA)
Proprietà immobiliari, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

CRM FOR REAL ESTATE AGENTS

5,0 4 anni fa

Commenti: We have used it for several years and like the updates that have been made and ease of overall use.

Aspetti positivi:

It is easy to set up and use on most platforms. The newlsetter is a lead generator. task reminders arecrucial to my business and Ixact performs well in this area.

Aspetti negativi:

finding information can be slow and the app and computer screens are somewhat different.

Risposta di Elm Street Technology

4 anni fa

Thanks for your feedback Ken!

Santina
Sales Representative (Canada)
Proprietà immobiliari, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great CRM

5,0 4 anni fa

Commenti: This CRM is the best I've ever used. And I've gone through a few that I was never really happy with. This CRM is easy to use and keeps me on task.

Aspetti positivi:

This product is easy to use. The mobile option makes this great for keeping up with my tasks while on the road.

Aspetti negativi:

Some features that you can get on your desktop version are not currently available on mobile version. Setting KIT's or Activity plans for example.

Risposta di Elm Street Technology

4 anni fa

Hi Santina, Thank you for your great feedback. We are working on improving our features, down the road, so please be on the lookout for new updates! :)

Jim
Owner (USA)
Proprietà immobiliari, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Love this app!

4,0 4 anni fa

Commenti: Excellent

Aspetti positivi:

Ease of use and capturing from other platforms

Aspetti negativi:

It can at times be complicated. That's why 4 stars not 5

Risposta di Elm Street Technology

4 anni fa

Hi Jim Thank you for your awesome review! We hope to give you a hand with any issues you are facing. Please give us a call at 1-866-265-6990 so our Customer Support team can help you out. Thank you!

Hina
Realtor (USA)
Proprietà immobiliari, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Does the job!

5,0 5 anni fa

Commenti: It's great, I hope they continue to develop features on easy usage and more campaign marketing. Also social media options.

Aspetti positivi:

Data base is easy to use and I can upload excel spreadsheets. Duplicates can be managed as well. Next I will be purchasing the IDX website service.

Aspetti negativi:

Wish customer service would help navigate questions better with walking us through issues. Need to add more newsletter options the header options are limited and not very modern, too big. Needs more client touch options.

Risposta di Elm Street Technology

4 anni fa

Thanks for the great review, Hina! Please try reaching out to our customer support team again with any questions you may have along the way. Our goal is to better serve you so that you can take advantage of all of the benefits our CRM has to provide! :)

Elizabeth
CEO/Broker/Owner (USA)
Proprietà immobiliari, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great product for the money!

4,0 4 anni fa

Commenti: I like the ability to track how many closings we've had and how many contracts we have and how much potential business we have in the pipeline. I like the monthly newsletter and being able to upload documents to a specific contact in order stay organized. My experience has been positive. I like that they continue to come out with new products and seem to listen to their customers as to what we want and need to run our business!

Aspetti positivi:

I think for the money it can't be beat. I like that it also offers a website with ability for IDX and a monthly newsletter.

Aspetti negativi:

The ability to have different auto responders when a lead is automatically input would be great. Would like the ability for automatic texting after the initial automatic text and for those clients you manually input instead of only for those that automatically go in the system.

Risposta di Elm Street Technology

4 anni fa

Thank you for your great feedback Elizabeth! Please reach out to our Customer Support team if you face any difficulty with the system.

Kim
Sales Representative. (Canada)
Proprietà immobiliari, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Positives & Room for improvement-IXACT.

3,0 4 anni fa

Commenti: Overall, IXACT is a great program for staying organized, they offer great ways of organizing contacts. The keep in touch coach is a good automated reminder to touch base with clients. Lastly, the task list is also helpful with being organized.

Aspetti positivi:

Things that are useful for IXACT are Task list, Monthly newsletter, Keep in touch coach, Website, Social stream and keeping contacts organized.

Aspetti negativi:

The website is difficult to use and set up, I called multiple times for assistance. It would be helpful if basic steps were in the tutorial. Also, there should be a system put in place that keeps track of leads, and how many people are going to the website (traffic counter) to see of social stream and the use of the website is actually helpful. IXACT offers both the agent website and social stream, there should be something that generates a report. Lastly, the goal setting is easy to set up, but better instruction needs to be in place for updating those goals easily.

Risposta di Elm Street Technology

4 anni fa

Hi Kim, We are sorry to hear you've had difficulties with the website and social stream. We strongly advise you to reach our Customer Support team. It may be helpful to speak to them and get help with your website.

Doug
Broker Owner (Canada)
Proprietà immobiliari, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

How times have changed with contact management

5,0 4 anni fa

Commenti: We are now able to record sales, have better contact with our past clients and have all this at your fingertips wherever you are.

Aspetti positivi:

We were able to move all our contacts into IXACT and much better way of keeping in touch with our past clients

Aspetti negativi:

You do have to spend some time learning the program but it is worth the learning curve

Risposta di Elm Street Technology

4 anni fa

Hi Doug! Thanks for the awesome feedback! We appreciate you taking the time to learn our software and we're glad to see you enjoying it. Give us a call if you have any questions or comments along the way!

Andy
Sales Representative (Canada)
Proprietà immobiliari, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great tool

5,0 4 anni fa

Commenti: Keeping track of my database.

Aspetti positivi:

Having access to my contact information is crucial to my business. With Ixact I get that when and where I need it.

Aspetti negativi:

I don’t like how the transactions are tracked. I really like the way the buffini crm does it. I have had to create a separate spreadsheet

Risposta di Elm Street Technology

4 anni fa

Hi Andy, Thanks for your honest feedback. We will hopefully be making more changes to our features along the way! :)

Dianne
realtor (USA)
Proprietà immobiliari, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

My IXact review from a real estate perspective

4,0 4 anni fa

Commenti: Staying in touch is easier

Aspetti positivi:

The monthly newsletters are typically well-written. I rely on them to stay in touch with especially past clients

Aspetti negativi:

Compared to our former contact management company, I feel that Ixact is a bit more difficult to search for contacts. The item I dislike the most is that it is MOST DIFFICULT to produce a list of contacts to print out. It is extremely awkward. Many times, I need a list of home inspectors or contractors, etc. to send to a client. There are too many steps to go through in order to obtain that information.

Risposta di Elm Street Technology

4 anni fa

Hi Dianne, We are sorry to hear you've been experiencing some difficulty. Please give our support team a call when you can so that they help alleviate your experience with our software! :)

Nancy
Broker, Realtor (USA)
Proprietà immobiliari, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great CRM

5,0 4 anni fa

Commenti: Overall, I have been very happy with the product.

Aspetti positivi:

I like Ixact Contact for it's ease of use. It has many features that I want in a CRM

Aspetti negativi:

I do wish it flowed better between the contact and the transaction. I feel I am constantly having to switch between separate records to do what I need with each transaction

Risposta di Elm Street Technology

4 anni fa

Hi Nancy, Thanks for your feedback. We suggest you reach out to our Customer Support team to ease your use of our CRM.

shayzaad
Team Leader Broker (Canada)
Proprietà immobiliari, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Good Product for the money

4,0 4 anni fa

Commenti: Happy with it

Aspetti positivi:

Its a good product, and the features and benefits are mostly used daily. No Frills just work

Aspetti negativi:

Some useability issues with set up, overall it works well. could be more integrated with mobile vs app based

Risposta di Elm Street Technology

4 anni fa

Hi Shayzaad, Thanks for your great feedback! This is very helpful to us and we hope you've been able to take advantage of all of our features. If you should run into any issues down the road, please do not hesitate to give our support team a call! :)

Wendy
Realtor® (USA)
Proprietà immobiliari, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Contact Management

5,0 4 anni fa

Commenti: Good experience staying in touch using KIT coach and letters

Aspetti positivi:

Great for task management and staying in touch with DB. Easy to get set up and running. Easy to use.

Aspetti negativi:

I wish their were an automated social media poster and way to set up a drip campaign for postcards not printed in the system. Just as a reminder to mail out certain things. Additional functionality would be nice BUT that would make the system harder to use.

Risposta di Elm Street Technology

4 anni fa

Thanks for your feedback Wendy!! We are always working on improving our software and will take all suggestions into consideration! :)

Lamah
BROKER (Canada)
Proprietà immobiliari, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

IXACT USER REVIEW

3,0 4 anni fa

Commenti: after approx 2 years of daily use I am partly satisfied

Aspetti positivi:

The ease of some aspect of it and also flexibility in of others

Aspetti negativi:

managing tasks, Clients properties setup

Risposta di Elm Street Technology

4 anni fa

Hi Lamah, Thank you so much for giving us your honest feedback! We strongly recommend you reviewing our product overview videos and other resources on our website. They will help you out. Our Support Team will also give you a helping hand too. Please give us a call when you can! :)

Kippie
Managing Broker (USA)
Proprietà immobiliari, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great customer service!

5,0 4 anni fa

Commenti: It helps me stay in contact with my clients and potential clients.

Aspetti positivi:

Helps me be more organized, great for keeping data and notes all in one place.

Aspetti negativi:

I would like to see it work more closely with my contacts on my mac, perhaps integrate more easily.

Risposta di Elm Street Technology

4 anni fa

Hi Kippie, Thanks for your feedback. Please let us know if your issues with our CRM integrating to your Mac has been solved. Give our support team a call if you should ever run into any issues! :)

philippe
Broker of Record (Canada)
Proprietà immobiliari, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

big earner

4,0 4 anni fa

Commenti: contact and follow up

Aspetti positivi:

easy of use and continuity with clients and prospects. Plans

Aspetti negativi:

did not have the time yet to explore all functions especially the website option

Risposta di Elm Street Technology

4 anni fa

Hi Phillippe, Thanks for leaving your honest feedback and reaching out. Please review our resource videos on IXACTContact.com as they will help you understand the product and its features better. Our Support Team is also available for you if you should run into any issues. :)

Karen
Realtor (USA)
Proprietà immobiliari, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

GREAT VALUE, GREAT SYSTEM

5,0 4 anni fa

Commenti: great!

Aspetti positivi:

Easy to use, great integration with Zillow leads, website and multi device.

Aspetti negativi:

It should be easier to stop entering duplicate records. More flexibility in report generation

Risposta di Elm Street Technology

4 anni fa

Hi Karen, Thanks for your great feedback! Please reach out to Customer Support for any issues regarding our CRM. We are always here to help.

Pat
Sales agent (Canada)
Proprietà immobiliari, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

The website is great at keeping me on track

5,0 4 anni fa

Aspetti positivi:

The fact that I can keep all my clients in one place

Aspetti negativi:

I do wish it had a Comparative Market Analysis system. That is what I miss most about the old website i had

Risposta di Elm Street Technology

4 anni fa

That is a great suggestion, Pat! We will be making updates to our platform along the way so we will keep you posted of any changes!

EDGAR
Sales Agent (USA)
Proprietà immobiliari, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great CRM!!

5,0 4 anni fa

Aspetti positivi:

This CRM is very user-friendly and has tons of features. It helps me stay organized and stay top of mind with my past clients and prospects alike. The monthly e-newsletter is one of my favorite features.

Aspetti negativi:

I think adding a translation plugin would be a game changer for IXACT Contact. This way users can easily send communication in different languages to different demographics.

Risposta di Elm Street Technology

4 anni fa

Hi Edgar, Thanks for your positive feedback and helpful suggestion. We are always looking for ways to improve our product and hopefully in the future, we should have all communication in a variety of languages! :)

Gail
Sales Representative (Canada)
Proprietà immobiliari, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Good auto generates drip campaigns and monthly newsletters

4,0 4 anni fa

Commenti: It’s ok
I use ixact for customers contact and follow up/ drip campaigns and agent locator for lead generation

Aspetti positivi:

Like the automated drip campaigns and the auto generated newsletters This is why I use/keep this product

Aspetti negativi:

Not great at lead generation and very difficult to Set up and manipulate the website to show what I want it to show

Risposta di Elm Street Technology

4 anni fa

Hi Gail, Thanks for the feedback! Please give our team a shout as they may be able to help you with any of your website issues! :)