--- description: Scopri le funzionalità di DoneDone, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DoneDone - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per bug tracking](/directory/30090/bug-tracking/software) > [DoneDone](/software/130775/donedone) # DoneDone Canonical: https://www.capterra.it/software/130775/donedone Pagina: 1/3\ Avanti: [Pagina successiva](https://www.capterra.it/software/130775/donedone?page=2) > Il più semplice software di individuazione dei problemi e gestione dei compiti per team comprendenti da 2 a 200 persone. Consente di gestire progetti e clienti in un unico luogo. > > Conclusione: valutazione di **4.6/5** stelle assegnate da 50 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza DoneDone? Ogni team alla ricerca di un modo semplice per gestire attività, problemi, bug o altri flussi di lavoro. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.6/5** | 50 Recensioni | | Facilità d'uso | 4.6/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.3/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.4/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.1/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: DoneDone - **Anno di fondazione**: 2007 ## Contesto commerciale - **Prezzo di partenza**: 5,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: inglese - **Paesi disponibili**: Stati Uniti ## Funzionalità - Alerts/Escalation - Dashboard - Gestione dei biglietti - Gestione dei progetti - Gestione del flusso di lavoro - Gestione della knowledge base - Gestione delle attività - Gestione delle mansioni - Prioritizzazione - Rilevamento di problemi - Tracciato di controllo - Verifica dei problemi ## Integrazioni (5 in totale) - GitHub - Google Drive - Harvest - Slack - Zapier ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base ## Categoria - [Software per bug tracking](https://www.capterra.it/directory/30090/bug-tracking/software) ## Categorie correlate - [Software per bug tracking](https://www.capterra.it/directory/30090/bug-tracking/software) - [Software per la risoluzione delle problematiche](https://www.capterra.it/directory/30675/issue-tracking/software) - [Software per task management](https://www.capterra.it/directory/10030/task-management/software) - [Software ATS](https://www.capterra.it/directory/30060/applicant-tracking/software) ## Alternative 1. [JIRA Service Management](https://www.capterra.it/software/138769/jira-service-management) — 4.5/5 (763 reviews) 2. [Salesforce Service Cloud](https://www.capterra.it/software/136189/salesforce) — 4.5/5 (820 reviews) 3. [Issuetrak](https://www.capterra.it/software/16499/issuetrak) — 4.6/5 (205 reviews) 4. [Caspio](https://www.capterra.it/software/137206/caspio) — 4.6/5 (249 reviews) 5. [Wrike](https://www.capterra.it/software/76113/wrike) — 4.4/5 (2887 reviews) ## Recensioni ### "It works when I need it to" — 4.0/5 > **Utente Verificato** | *28 giugno 2019* | Vendita al dettaglio | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: Easy to access Easy to use without any formal training Great for cross team/company collaboration > > **Inconvenienti**: not sure i can think of anything wrong but I am also not a power user; I only use this when people from the business side choose to reach out to our team with the tool. > > Great\! ----- ### "Perfect for internal bugfixes" — 5.0/5 > **Robert** | *25 febbraio 2020* | E-learning | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: We enjoy using DoneDones because it's very user-friendly. It's very easy to find issues, filter by key terms, create new issues and communicate with team members. > > **Inconvenienti**: We haven't so far found anything that we don't like. Perhaps we could benefit from havinf additional notifications for overdue issues or tickets that have not been updated for a long time. > > We are using DoneDone to track status of issues in our SaaS product. Service management team creates new tickets and assigns them to the relevant team member, who then updates ticket status, once progress is made. This works perfectly for our internal bug fixing process. ----- ### "Easy Software that teams enjoy using" — 3.0/5 > **Kathleen** | *28 giugno 2019* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: My team likes it, there is no ramp up time and its very simple to export all the ticket details, plus Slack integration > > **Inconvenienti**: Because none of the drop down menus are customizable and because its not possible to create categories for disposition, reason codes, etc I'm going to have to cancel it. > > Loved it for what it is, but we have outgrown it rather quickly bc its too rigid :( ----- ### "A Client Perspective" — 5.0/5 > **Todd** | *3 luglio 2019* | Istruzione superiore | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: DoneDone is the issue tracking system used by the website design and development group that my university department hired for our website. As a client user of DoneDone I love the "transparency" of the DoneDone issue posting system: I can see the input and responses of everyone involved in tackling an issue, and I can add additional stakeholders as necessary. As a result, we are all always clear on who's doing what and the status of an issue. By comparison, the bug/issue tracking system that is used by my university's IT department is cumbersome, confusing, and non-transparent. The user experience is poor, and the complexity discourages me from reporting all but the most serious issues. > > **Inconvenienti**: As a client user of the DoneDone software, I have no dislikes. It is a simple, clean user interface and interaction that nicely focuses the communication between the client team and the design/development team. > > The design/development group we hired to build the website for our university department introduced us to DoneDone. During the design phase, between face-to-face working meetings, DoneDone proved to be an optimal platform to refined bite-sized design issues, and to keep everyone abreast of the emerging design. During the testing phase, DoneDone was a simple, transparent conduit of issues found and issues resolved. Currently, in the site maintenance phase, we, as clients, use DoneDone maybe a dozen or so times a year, and it is all just easy and straightforward. ----- ### "Excellent excellent product" — 5.0/5 > **Judy** | *29 giugno 2019* | Marketing e pubblicità | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I use this software on a daily basis - I manage all my tasks, queries and projects with ease. This is an incredible piece of software - it makes my life incredibly easy. I love the reporting and I love how easy the tasks are to manage. There is no way I could so my projects efficiently without Done done. > > **Inconvenienti**: The only small issue I have is accessing the projects - if you have a large list of projects you always need to get back to the drop down to change between projects. It would be great ti hace a clickable menu on the side for ease of access > > I could not imagine my business life without Done done - the best software I have ever discovered or used. ----- Pagina: 1/3\ Avanti: [Pagina successiva](https://www.capterra.it/software/130775/donedone?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/130775/donedone) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati