BiddingOwl.com

No bells and whistles, but a quality vendor that will get the job done!

Aspetti positivi:

We like that our auction homepage is customizable, and that we can add "Fund-a-Need" items for a la carte purchase in addition to bidding on our live and silent auction items. We also appreciate that purchases can be made via PayPal or directly with a credit card. The site is user-friendly provides concise direction for setup. Every time I've called in for support, I've spoken with the same representative (Hi, [SENSITIVE CONTENT HIDDEN]), which has given me a nice sense of continuity through this endeavor. The fact that the pricing is the lowest in the industry is such a great bonus!

Aspetti negativi:

I experienced an issue with the payment integration with PayPal, that I wish Bidding Owl could have resolved on my behalf. Instead, I spent several hours, over the course of multiple days, working through it. After all was finished, I was pleased with the outcome, but it was definitely a flustering experience.

Absolutely fantastic for fundraising and the best customer service!

Commenti: Their price point for non-profits can not be beat! Personal one-on-one service and a great piece of software.

Aspetti positivi:

Bidding Owl has revolutionized the way that our non-profit organization is able to fundraise! Previously we were only able to reach people at in-person events and with the ease of use, registration process, and ease of sharing to the world, we have raised 20 times as much money. It's really astounding. The best part has truly been the customer service! Very helpful to walk through all the set-up steps to ensure we had everything correct before launching. Plus they've also been really quick to help me and my bidders when we needed help. Will absolutely use again and planning on using it for another non-profit that I volunteer with. A+++++

Aspetti negativi:

Would be great if the short url code worked on social media, much easier to market and have others share. Not a huge deal, though.

BiddingOwl Auctions

Commenti: I set up an auto-bid and selected both text and email notifications but I received zero notifications during the auction. I didn't get anything until the auction was over when it notified me I won the item. Initial problems during setup, some functionality from the old version was missing from the new version (not sure if it's been updated).

Aspetti positivi:

Relatively easy setup, bidding was easy enough, no user complaints

Aspetti negativi:

New version lost features the old version had and while the new interface looks better it doesn't necessarily perform better in some areas. At least that was my experience during the initial setup, improvements are ongoing.

A life saver in the middle of a pandemic!

Commenti: We will definitely be using Bidding Owl again and recommending it to other non profits in similar situations like us. Now that we know how wonderful online auctions are we’ll never go back to paper!

Aspetti positivi:

Our school has had silent auctions in the past, but never an online one. When the Covid19 pandemic sent everyone into quarantine our school scrambled to find an alternative spring auction we had already started planning. Bidding Owl’s software made it so easy to set up, edit, and promote before the auction started. While our 3 day auction took place we received a lot of feedback from our school’s families on how easy they felt it was use and how professional everything looked. Post auction we have made more money than any of other other auctions in the past and the checkout process has been simple and straightforward. I can’t wait to do another one!

Aspetti negativi:

I wish that it would show the opening bid before users had to click on the item to see its details. It would also be nice to have the option of more than 3 photos on some items.

A win-win for auction hosts and bidders!

Commenti: Very positive! BiddingOwl.com is a solid auction platform with a dedicated support team behind it.

Aspetti positivi:

Loved the ability to test it out, then convert it into my live online auction event. Easy setup with knowledgeable, responsive support when questions arose. Bidders can view items larger to see details and receive an email or text message if outbid.

Aspetti negativi:

I look forward to the new release coming soon. Hoping for more customization of fonts, colors and backgrounds. Also the ability to change the title of “Fund-a-Need and More” non-biddable items, easily reorder them, and see an improved user-friendly interface for checkout.