--- description: Scopri le funzionalità di ZENOTI, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZENOTI - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per la gestione di medical spa](/directory/30582/medical-spa/software) > [ZENOTI](/software/131057/zenoti) # ZENOTI Canonical: https://www.capterra.it/software/131057/zenoti Pagina: 1/51\ Avanti: [Pagina successiva](https://www.capterra.it/software/131057/zenoti?page=2) > Zenoti è il software basato sul cloud per saloni, spa e centri benessere. > > Verdict: valutazione di **4.4/5** stelle assegnate da 1248 utenti. Soluzione più votata per **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza ZENOTI? Zenoti è un software basato su web utilizzato da oltre 6.000 spa, saloni, centri benessere, studi di yoga e centri di fitness in tutto il mondo, dalle spa con una sola sede alle grandi catene multicentriche con oltre 200 impianti. ## Statistiche e valutazioni | Metrica | Valutazione | Dettaglio | | **Nel complesso** | **4.4/5** | 1248 Recensioni | | Facilità d'uso | 4.3/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.6/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.3/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.3/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Zenoti Software - **Area geografica**: MERCER ISLAND, USA - **Fondazione**: 2010 ## Contesto commerciale - **Prezzo di partenza**: 400,00 USD - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (locale), Linux (locale), Chromebook (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Australia, Cambogia, Canada, Emirati Arabi Uniti, Filippine, Francia, India, Malaysia, Norvegia, Nuova Zelanda, Paesi Bassi, RAS di Hong Kong, Regno Unito, Singapore, Stati Uniti, Svizzera, Thailandia ## Funzionalità - Accesso da dispositivi mobili - Appuntamenti ricorrenti - Automazione del marketing - Avvisi/Notifiche - Banca dati di iscritti - Branding personalizzabile - Comunicazione con i membri - Confirmations/Reminders - Conforme alla legge HIPAA - Creazione di report/analisi - Database clienti - Elaborazione di pagamenti - Email Marketing - Fatturazione e contabilizzazione - For Barbershops - For Gyms - For Medical Spas - For Yoga/Pilates Studios - Gestione appuntamenti - Gestione dei buoni regalo - Gestione dei calendari - Gestione dei clienti - Gestione dei docenti/dello staff - Gestione dei team - Gestione dei visitatori - Gestione del personale - Gestione del personale - Gestione della disponibilità - Gestione delle buste paga - Gestione delle iscrizioni - Gestione delle iscrizioni - Gestione delle prenotazioni - Gestione di corsi - Integrazione di siti web - Moduli personalizzabili - Monitoraggio delle presenze - Pagamenti online - Pagamento elettronico - Per centri estetici e benessere - Pianificazione automatica - Pianificazione delle lezioni - Portale clienti - Portale degli iscritti - Prenotazioni online - Programmazione appuntamenti - Promemoria - Punto di vendita - Rendicontazione e analisi statistiche - Sincronizzazione dei calendari - Third-Party Integrations ... e altre 4 funzionalità ## Integrazioni (8 in totale) - Google Analytics 360 - Meta for Business - QuickBooks Online Advanced - Sage Intacct - Shopify - Stripe - Xero - Zapier ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per la gestione di medical spa](https://www.capterra.it/directory/30582/medical-spa/software) ## Categorie correlate - [Software per la gestione di medical spa](https://www.capterra.it/directory/30582/medical-spa/software) - [Gestionali per parrucchieri](https://www.capterra.it/directory/30028/salon/software) - [Gestionale per centro estetico](https://www.capterra.it/directory/30782/spa/software) - [Software per la gestione delle membership](https://www.capterra.it/directory/20045/membership-management/software) - [Software per la gestione dell'agenda](https://www.capterra.it/directory/30087/scheduling/software) ## Alternative 1. [Pabau](https://www.capterra.it/software/140062/pabau-crm) — 4.6/5 (608 reviews) 2. [PatientNow](https://www.capterra.it/software/92269/patientnow) — 3.9/5 (296 reviews) 3. [Vagaro](https://www.capterra.it/software/153752/vagaro) — 4.7/5 (3472 reviews) 4. [Mindbody](https://www.capterra.it/software/40229/mindbody) — 4.0/5 (2981 reviews) 5. [vcita](https://www.capterra.it/software/142264/appointment-scheduling) — 4.4/5 (290 reviews) ## Recensioni ### "Prompt, reliable, and friendly support team\!" — 5.0/5 > **Gabrielle** | *20 agosto 2025* | Servizi ai consumatori | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: The customer support team is always very friendly, helpful and informative. Our account lead, \[sensitive content hidden\], goes above and beyond to make sure that I receive the assistance and information needed, ensuring that everything runs smoothly. I have asked so many random questions across all different subjects and \[sensitive content hidden\] always assists with a smile. > > **Inconvenienti**: There are some system settings that can be difficult to work around sometimes. I wish we were able to adjust system settings and preferences based on the salon's needs. > > Zenoti is a great appointment booking and client management system. It is nice to have client communications, online booking, appointments, payments, marketing, and feedback all streamlined in one place. It is fairly easy for beginners to learn how to use. The support team is prompt and thorough when assistance is requested. ----- ### "Absolutely Worth The Switch" — 5.0/5 > **Brady** | *11 settembre 2025* | Studi medici | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: We have loved that it is completely customizable. It is very feature heavy, and considerations have been given to almost every scenario due to the multiple clients on the platform and time in business. Much has already been thought through and there are solutions for 99% of what I needed in my business. I love the way we can categorize services into primary \& secondary types for public display on our booking link. This helps new and existing clients find our services with ease. There are some pretty simple things that they offer that I didn't get with my old platform that I am loving. Electronic \& redeemable gift cards online. A referral program with each client having an auto-generated unique code to share. Prompting for tips on select services with a provider but withholding on others. Multiple \& automated waivers/forms based on appointment type. etc. Like I mentioned, these are all pretty standard but were features that were missing on my old platform. The migration of all my data, including payment tokens, forms, etc. was pretty impressive also. We have a ton of data, and I believe we will get it all to transfer. Having a dedicated account manager and migration specialist was crucial and they did a great job for us\! Thanks \[sensitive content hidden\]\! Also, the platform has a little AI bot chat feature that is actually pretty solid. > > **Inconvenienti**: At first, the quantity of features was a bit overwhelming. There are just so many things you can do and its easy to get lost in the sauce early on. That slowly resolves itself overtime and becomes more of a perk than a hinderance. I also wish that they had a direct phone line for their support team. Maybe they do but so far I have been chatting through the AI bot, then if I don't find an answer, it will give an option to connect to an agent, but it usually isn't very fast that someone connects. Once they do, they have been helpful with screenshots and have even sent links for a video call when needed. > > Absolutely worth the switch. We opted for a full migration package and the team was super helpful. There is no way I would be doing all of this myself. Our staff is enjoying the platform and learning as we go\! Some quirks here and there but there has yet to be a platform that handles our offerings as cohesively as Zenoti. ----- ### "Zenoti seems to talk the talk but doesn't actually walk the walk." — 3.0/5 > **Erika** | *18 ottobre 2025* | Medicina alternativa | Tasso di raccomandazione: 3.0/10 > > **Vantaggi**: I've used Zenoti for a couple months at the spa where I work. It's nice to be able to use the desktop version when at work and still be able to see my client schedule and client forms on the mobile app from home. There are also a lot of features that make it clear and easy to use, and to customize different codes or icons so that with just a quick glance I can see if I client is new, is an existing member, and some of the specifics for their service booking. > > **Inconvenienti**: There seems to be some issues with integration between the desktop version and the mobile version. When at the spa on the desktop which is hard wired to internal servers within the location, on sporadically for random clients I'm not able to load the profile information, yet for the same client/appointent I am able to open it from a mobile device that is on the same server wifi. The GM has reviewed all of the permission settings as well as contacted our customer support and there doesn't seem to be a consistent reason or "fix". Additionally the mobile app is really glitchy both from my home wifi and on the spa wifi connection. The screen windows sometimes come up out of view, for example when opening my client schedule for the day only 1/4 of the schedule "window" is viewable to the far right of my screen and the rest is cut off with no ability to scroll or swipe over. Usually after I switch calendar/schedule layout views a couple times then it will come up like it's supposed to. Also, the mobile app takes a really long time to process when trying to open client profiles and forms which is very frustrating when on a tight client schedule. > > Overall it seems like Zenoti "should" be a great platform. It has tons of bells and whistles that would make it an ideal platform and I'm sure it has far more capability beyond the pretty basic level of use that my role utilizes it for. However, I personally would be a bit hesitant to recommend it and would likely not use it myself if I ran a full service spa. With as glitchy and unpredictable even the basic functions seem to be I would be nervous to even try utilizing some of the more complex features. ----- ### "review of zenoti" — 4.0/5 > **colleen** | *2 gennaio 2026* | Studi medici | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: So many ways of completing a task. Customer service is very robust. Love the AI options that are available > > **Inconvenienti**: When transferring from another system we need a way of creating old invoices to refund from a previous platform. Multiple pay periods would be a great option even if its just for an employee wize report > > Great customer support. enjoying the robust system. AI options and marketing options are great. Still learning ----- ### "Zenoti For the Win" — 5.0/5 > **Kim** | *23 settembre 2025* | Studi medici | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: "What we like most about Zenoti is how seamlessly it supports our patient experience—from customizable online forms to robust patient management tools. The platform is intuitive and easy to navigate, which makes daily operations much more efficient. Customer support has also been exceptional; any time we’ve had questions or needed help, the team (especially \[sensitive content hidden\]) has been quick to respond and incredibly helpful. Overall, Zenoti has made it easier to stay organized, deliver consistent service, and keep both our team and clients happy. > > **Inconvenienti**: Learning a new software was challenging at times, especially when navigating unfamiliar features or workflows. However, \[sensitive content hidden\], in particular, has been incredibly helpful and patient, making the process of resolving issues and understanding the system much smoother and less overwhelming. > > "Our overall experience with Zenoti has been positive. As with any robust software platform, there’s a learning curve—especially when first getting started or implementing new features. At times, the system can feel a bit overwhelming or unintuitive, which made onboarding a bit challenging. That said, the quality of customer support has made all the difference. \[sensitive content hidden\], in particular, has been incredibly helpful, patient, and knowledgeable. He’s made it much easier to troubleshoot issues, understand the platform, and feel confident using it. We truly appreciate the responsiveness and clarity of the support team, which has helped turn potential frustrations into manageable solutions. ----- Pagina: 1/51\ Avanti: [Pagina successiva](https://www.capterra.it/software/131057/zenoti?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/131057/zenoti) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati