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Cos'è Firmex Virtual Data Room?
Le data room di Firmex permettono di gestire affari, diligenza e conformità. Con oltre 20.000 nuove data room aperte ogni anno, Firmex aiuta migliaia di aziende a gestire progetti e processi altamente sensibili. Le data room robuste e sicure, insieme a un servizio clienti leader del settore, offrono il pieno controllo sui documenti critici. Firmex offre prezzi flessibili, con un abbonamento illimitato per data room o prezzi delle transazioni per utilizzo. Conforme a SOC 2, GDPR, HIPAA. SSO, API e Redaction.
Chi utilizza Firmex Virtual Data Room?
Banche di investimento, studi legali, gruppi di capitali privati e aziende di capitali che devono condividere grandi volumi di documenti sicuri.
Dove si può implementare Firmex Virtual Data Room?
Informazioni sul fornitore
- Firmex
- Fondata nel 2006
Assistenza di Firmex Virtual Data Room
- Assistenza telefonica
- Assistenza diretta 24 ore su 24
- Chat
Lingue
francese, inglese
Firmex Virtual Data Room prezzo
Prezzo di partenza:
- Sì, offre prova gratuita
- Senza versione gratuita
Firmex Virtual Data Room non dispone di un piano gratuito ma offre una versione di prova gratuita.
Piani tariffariInformazioni sul fornitore
- Firmex
- Fondata nel 2006
Assistenza di Firmex Virtual Data Room
- Assistenza telefonica
- Assistenza diretta 24 ore su 24
- Chat
Lingue
francese, inglese
Video e immagini di Firmex Virtual Data Room
Caratteristiche di Firmex Virtual Data Room
Alternative a Firmex Virtual Data Room
Recensioni su Firmex Virtual Data Room
First experiences
Commenti: We use it for due diligences.
Aspetti positivi:
Very easy to use and fantastic customer support !
Aspetti negativi:
Search function might be improved in the sense that make the overview easier.
Risposta di Firmex
2 anni fa
Thanks for the update and feedback, we are proud of our best in class customer support team. In regards to the search function, we offer OCR search on all PDF and office documents which is industry standard (which some competitors don't offer). As for improvements, I would be interested to understand what improvements you are referring to. Please reach out to discuss further, we would love to hear your feedback.
Big Fan of Firmex
Commenti: A very positive overall experience with Firmex.
Aspetti positivi:
The ease of use and the security with file sharing.
Aspetti negativi:
The upload time sometimes can take longer than wanted.
Alternative considerate: Juniper Square
Perché passare a Firmex Virtual Data Room: The ease of use for file sharing. Very user friendly.
Risposta di Firmex
9 mesi fa
Great to hear your experience with the ease of use and intuitiveness of the platform. As for uploads, without knowing how many GBs and files you were uploading it is difficult to better understand the needs. We offer full 24/7 support to any user involved in the data room, therefore if you have any issues such as upload speed they can do some tests on your behave to enhance this experience.
Good Product, Secure and User Friendly
Aspetti positivi:
It has all the functions needed to effectively manage a dataroom. I trust the security of the datarooms.
Aspetti negativi:
I cannot download files with watermark based on a specific user's access.
Risposta di Firmex
anno scorso
Thanks for the feedback. As for your issue downloading files with a watermark, there could be a couple instances of why this is happening but without further details I can only speculate. For security reasons, only users themselves can download files with watermark as the watermark is specific to each user. However, if you don't see an option to download files outside of our view as feature, please ensure download is enabled as both office & PDF files can be downloaded with watermarks. As always, please reach out to our support team which is available 24/7 for all users that are associated to your project. Also, I am available to connect if this may be a product issue, my email is [email protected]
One of the better data rooms I've used
Commenti: Definitely one of the better, user-friendly data rooms I have used.
Aspetti positivi:
It is very efficient and I have never had an issue downloading files or accessing a data room.
Aspetti negativi:
I don't like the new interface as much as the previous one. The previous interface was a little easier to use and I didn't have any issue with functionality. I don't like that when you checkbox individual files, you don't have the option to download them with the folder path. You can only download with a folder path included if you click the "Download" button without checking any files, which can be a little cumbersome downloading unneeded files. I think that needs to be updated asap.
Risposta di Firmex
4 mesi fa
Thanks for the feedback, great to hear about your experience and how easy it was to navigate our platform. We pride ourselves in how easy our user interface is to accommodate all users logging in to our data room. We do have the ability to leave comments and tags which can be found on the right hand side of the documents tab. Those comments and tags can be searched for within the search tab as well, although isn't a report function it still can be found easily.
Only Virtual Data Room Provider I Use
Commenti: Good. Nice and helpful staff who are quickly available.
Aspetti positivi:
Ease of use and good customer support. Room is relatively easy to use.
Aspetti negativi:
The dashboard for user tracking can be difficult to use sometimes.
Alternative considerate: Datasite Diligence Virtual Data Room
Perché passare a Firmex Virtual Data Room: Cost effectiveness and support is very good.
Risposta di Firmex
anno scorso
Thanks for your feedback. In terms of user tracking, without further details I can only speculate on what this may review to either our reporting or user permissions. I would be interested to know more of what you mean by that statement, feel free to reach out to me at [email protected]. As always, our support team is available 24/7 for any issues or questions you may have.
Best Dataroom Option
Commenti: 10/10 would recommend to anybody needing a dataroom.
Aspetti positivi:
It's incredibly intuitive, easy to set up, and has all the functionality of the more expensive dataroom sites. The flat cost is a huge benefit as well, I use it for every deal I'm a part of.
Aspetti negativi:
Not much to complain about to be honest. It has all the features you need, is easier to use than other sites, and is less expensive.
Alternative considerate: Dropbox Business
Perché passare a Firmex Virtual Data Room: Ease of use, breadth of capabilities, price, and fixed fee pricing structure.
Risposta di Firmex
12 mesi fa
We appreciate the feedback, great to hear about your experience.
Great and Efficient VDR Platform
Commenti: Great and efficient
Aspetti positivi:
Its easily understood by some of my older colleagues and clients
Aspetti negativi:
The website gets buggy sometimes and a small document takes a long time to get uploaded but that happens rarely
Firmex is great
Commenti: Relative to Box and Intralinks, I have enjoyed my experience with Firmex's VDR and it has been extremely helpful with coordinating our due diligence process with external parties.
Aspetti positivi:
The Firmex VDR is easy to navigate and provides a seamless experience to provide documents to external users
Aspetti negativi:
It would be helpful if (i) there was an easier way to leave/review comments within Firmex for specifid documents and (ii) run a report to see which users have viewed and downloaded documents.
Risposta di Firmex
4 mesi fa
Thanks for the feedback, we have put product improvements to enhance our download experience and will be continually improving this feature. As for the product feedback on the new UI, this is a feature we are rolling out to update our interface. We will be continually improving this feature and appreciate the feedback which I have shared with our product development team.
Excellent help
Commenti: Excellent, glad its resolved so quickly.
Aspetti positivi:
Very efficient email process. Timely replies and solved the same day!
Aspetti negativi:
I had to login in to get to a page, links would be nice.
Risposta di Firmex
2 mesi fa
Thanks for the feedback. We do send out invitation emails when being granted access to a data room, wtihin the email are links to the URL of the data room project you have been invited into. There are always links that users can send to one another for a specific document.
Great product
Commenti: It is easy to use, set up permissions and very user friendly.
Aspetti positivi:
Ease of use and easy to set up users, accounts and groups by companies
Aspetti negativi:
Zip files take longer to upload, otherwise no issues
Risposta di Firmex
2 mesi fa
Thanks for the feedback on the ease of use of the platform, this is one of our biggest competitive advantages. Always great to hear about a users experience with Firmex and we look forward to continually working with you.
Great organization and excellent product!
Aspetti positivi:
Ease of use, very intuitive and great pricing.
Aspetti negativi:
Nothing to note on this, perhaps in some cases there could be more dedicated training
Risposta di Firmex
7 mesi fa
Thanks for the great feedback and sharing your experience using Firmex. We offer full 24/7 support and training for every user involved, you can either reaching out to [email protected] or call the support line. We have a SLA of 15 minute response time or less.
Ease of Use
Aspetti positivi:
I really enjoy being able to set up Data Rooms for our clients very quickly and seamlessly. This saves time for all parties. I really appreciate the availability of customer service being available for all of my questions as well!
Aspetti negativi:
I feel that the user interface can be worked on a little bit to make it more user friendly, such as larger tabs or buttons that would make the end user experience more enjoyable.
Risposta di Firmex
anno scorso
Thanks for the feedback as it's great to hear that you enjoy using our platform for your clients when they require a data room. We made some UI updates and are currently looking to complete the entire VDR UI updates next year.
Positive Review
Aspetti positivi:
Tracking activity by user and company. Allows the team to gauge the interest of investors
Aspetti negativi:
Filter and search functions not very elaborated.
Risposta di Firmex
6 mesi fa
Thanks for the feedback, as it's always great to hear about your positive experience with Firmex. We look forward to continually working with you on all your VDR needs.
Tom Kenny - user feedback
Commenti: My overall experience of Firmex Virtual Data Room is very positive.
Aspetti positivi:
I like the level of control in relation to managing permissions to be very important and efficient with Firmex Virtual Data Room.
Aspetti negativi:
I don't have a whole lot of negative feedback. Firmex Virtual Data Room offers each of the services needed to host a safe and efficient Virtual Data Room.
Risposta di Firmex
9 mesi fa
Thanks for the all around positive feedback, really great to hear and we look forward to continually working with you on your VDR needs.
Ease of Use
Aspetti positivi:
- Ease of Use - Document Sharing - Document Storage
Aspetti negativi:
- No cons as of now - Have only used for past year
Risposta di Firmex
5 mesi fa
Thanks for the feedback, great to hear that it has only been positive with Firmex thus far which is a common piece of feedback. We look forward to continually working with you on all your future VDR needs.
Excellent Customer Service
Aspetti positivi:
It is easy to use and a great tool for my company to help share documents. The customer service is excellent if there is ever a problem. The 24/7 customer service is a great security blanket to have knowing that a solution to any problem is available any time of day.
Aspetti negativi:
Renaming and organizing documents once they are already in the data room can be a time consuming task at times.
Risposta di Firmex
9 mesi fa
Thanks for the feedback on how easy and intuitive the platform is based on your user experience. As for renaming we have the ability to do this where other providers do not, therefore you have to delete the content and rename locally before reuploading. We have the ability to bulk move documents within a folder into another folder, as well as copy/move from data room to data room.
Firmex for Document Control for Compliance Audits
Commenti: I was very surprised and pleases with the ease of use and ability to sort, store, and share important documentation.
Aspetti positivi:
Firmex is easy to use, secure, and enables us to share required documentation with external auditors.
Aspetti negativi:
Nothing. Everything works great. There have been no issues with this product.
Risposta di Firmex
6 mesi fa
Thanks for the feedback on your experience with our support team as we offer best in class service all in house. We recently won awards for our support team within the industry and something we are very proud of. As for our UI/UX we are in the process of making thsoe improvements as systems can always you a refresh as you outlined.
My Experience With Firmex Virtual Data Room
Aspetti positivi:
The software comes with g ereat cloud storage features and makes file sharing eays too.
Aspetti negativi:
No issues yet and Firmex Virtual Data Room has been amazing.
Risposta di Firmex
9 mesi fa
Thanks for the all around positive feedback, really great to hear and we look forward to continually working with you on your VDR needs.
Firmex is a Great Choice
Aspetti positivi:
The VDR was easy to use, secure, and provided all of the functionality that our team requires.
Aspetti negativi:
I could not identify any areas that were lacking.
Risposta di Firmex
6 mesi fa
Appreciate the feedback on our reporting and the ability to easily track activity wtihin the data room in real time. As for our search function we offer full OCR search within a document meaning full text search, as well as the ability to search through folder and document names.
Awesome online dataroom!
Commenti: Helps manage deal rooms for M&A and document retention purposes for compliance
Aspetti positivi:
Fast, easy to use and great customer support
Aspetti negativi:
Files can be cumbersome to reorder in folders if you are moving many files (i.e. we always have to arrange monthly financials by date)
Ease of Document Management
Commenti: it's always reassuring to know that files are kept secure there if I'm missing them from somewhere else.
Aspetti positivi:
Easy to use, clean, organized well. It's a great tool to keep track of files in a shared but secure place
Aspetti negativi:
sometimes it takes a small file just as long to upload as a really big file, but this doesn't always happen, and big files don't take very long to upload anyway (just a few moments)
Risposta di Firmex
anno scorso
Thanks for the review and feedback on the ease of use of the platform, as it is something we pride ourselves on being one of the easiest to use VDR services in the market. As for your comment about upload speeds based on file size, without understanding your set up or the file type I can understand the issue this may cause. We are the only platform that can handle 50 GB upload through the browser, it is internet based so depending on that set up it can impact file upload speeds. Happy to connect or have my suppor team look into this matter further, feel free to reach out at [email protected]
Firmex Review
Commenti: very positive - it's our VDR platform of choice
Aspetti positivi:
It's easy to use for lawyers and has excellent security.
Aspetti negativi:
setting up the folder levels is sub optimal. Should be a easier way to do this
Risposta di Firmex
anno scorso
Thanks for the feedback on how easy the platform is to use and the excellent security features we provide. As for creating sub folders, we do offer an excel folder structure document that can be downloaded from the data room. This can be customized to create an entire folder structure for you and then uploaded directly into the data room mirroring set structure. Your Account Manager or our support team would be more then happy to walk you through how this is done.
Great VDR
Commenti: Seamless
Aspetti positivi:
Easy to use, enough for clients to use themselves
Aspetti negativi:
None
Risposta di Firmex
anno scorso
Thanks for the great review and happy to hear that is has only been positive. We look forward to continually working with you on this project and future data room needs.
Great Product, Super Functional
Commenti: Great experience
Aspetti positivi:
Bulk uploading and drag and drop feature
Aspetti negativi:
The folders are a bit hard to navigate at times and adding and removing users / permissions can be confusing
Risposta di Firmex
anno scorso
Thanks for the feedback. In terms of removing or adding permissions, we have a tool called view as that allows you to see through the guest users perspective of what they have been permissioned. This can also be experted via excel for you to analyze as well. My support team is happy to assist you with this, feel free to reach out to them or myself at [email protected]
[sensitive content hidden]
Commenti: I really enjoy all of my ecounters with Firmex except the inability to use it from a mobile phone
Aspetti positivi:
The ability to easily move / copy documents
Aspetti negativi:
It is hard to use on a mobile phone and use from a mobile application standpoint
Risposta di Firmex
2 anni fa
We appreciate the positive feedback on the easy of use and copying documents which saves time and resources compared to other providers. Our platform can be used on a mobile web browser and we do offer an iOS app. The app isn't designed to be a complete substitute, it is meant to be able to store documents offline as well as make some changes remotely.
