--- description: Scopri le funzionalità di Chargebee, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Chargebee - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software di gestione pagamenti](/directory/30232/payment-processing/software) > [Chargebee](/software/131433/chargebee) # Chargebee Canonical: https://www.capterra.it/software/131433/chargebee Pagina: 1/6\ Avanti: [Pagina successiva](https://www.capterra.it/software/131433/chargebee?page=2) > Prodotto per fatturazione ricorrente e gestione degli abbonamenti pronto all'uso, che assicura un livello di controllo superiore oltre al gateway di pagamento. > > Conclusione: valutazione di **4.3/5** stelle assegnate da 118 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Chargebee? PMI e imprese di livello enterprise del mercato medio. SaaS, PaaS, e-commerce, commercio basato su abbonamenti, telecomunicazioni e media, spazi di lavoro condivisi, servizi in abbonamento, IoT, organizzazioni non-profit. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.3/5** | 118 Recensioni | | Facilità d'uso | 4.2/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.0/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.0/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.2/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Chargebee - **Area geografica**: Walnut, USA - **Anno di fondazione**: 2011 ## Contesto commerciale - **Prezzo di partenza**: 7188,00 USD - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: francese, inglese, italiano, portoghese, spagnolo, tedesco - **Paesi disponibili**: Andorra, Australia, Austria, Belgio, Brasile, Bulgaria, Canada, Cechia, Cipro, Croazia, Danimarca, Estonia, Finlandia, Francia, Germania, Giappone, Gibilterra, Grecia, Guernsey, Irlanda e altri 29 ## Funzionalità - Avvisi/Notifiche - Calcolo delle imposte - Catalogo di prodotti - Conformità PCI - Contabilità - Contabilizzazione dei ricavi - Creazione di report/analisi - Customizable Rules - Database contatti - Elaborazione delle fatture - Elaborazione di carte di debito/credito - Elaborazione di pagamenti - Fatturazione e contabilizzazione - Fatturazione ricorrente multi-periodo - Fatture personalizzabili - Fatture ricorrenti e abbonamenti - Gestione degli sconti - Gestione dei pagamenti ACH - Gestione dei piani di abbonamento - Gestione dei rimborsi - Gestione delle cancellazioni - Gestione di abbonamenti - Gestione di contratti/licenze - Gestione solleciti - Monitoraggio/analisi dell'uso - Opzioni di pagamento multiple - Pagamenti online - Pagamenti tramite cellulare - Payment Gateway Integration - Portale self-service - Promemoria - Quadro della attività - Real-Time Data - Registro dei crediti - Rendicontazione e analisi statistiche - Riconciliazione bancaria - Sistema multi-valuta - Third-Party Integrations ## Integrazioni (48 in totale) - AskNicely - Avalara - Baremetrics - BigCommerce - Capsule - ChartMogul - Dasheroo - Formstack Forms - Freshdesk - GetAccept - Gmail - GoCardless - Google Analytics 360 - Google Contacts - Gravity Forms ... e altre 33 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software di gestione pagamenti](https://www.capterra.it/directory/30232/payment-processing/software) ## Categorie correlate - [Programmi per fatturazione elettronica](https://www.capterra.it/directory/30015/billing-and-invoicing/software) - [Software di fatturazione ricorrente](https://www.capterra.it/directory/30927/recurring-billing/software) - [Software di gestione pagamenti](https://www.capterra.it/directory/30232/payment-processing/software) - [Software per la gestione degli abbonamenti](https://www.capterra.it/directory/31657/subscription-management/software) - [Software per la rilevazione dei ricavi (RMS)](https://www.capterra.it/directory/33615/revenue-recognition/software) ## Alternative 1. [PayPal](https://www.capterra.it/software/179251/paypal) — 4.6/5 (26683 reviews) 2. [QuickBooks Online](https://www.capterra.it/software/141374/quickbooks-online) — 4.3/5 (8544 reviews) 3. [Abby](https://www.capterra.it/software/1036470/abby) — 4.7/5 (604 reviews) 4. [Xero](https://www.capterra.it/software/169561/xero) — 4.4/5 (3330 reviews) 5. [QuickBooks Enterprise](https://www.capterra.it/software/46497/quickbooks-enterprise) — 4.5/5 (20688 reviews) ## Recensioni ### "A Reliable Billing Platform That Cut Our Manual Work Substantially" — 4.0/5 > **Christopher** | *19 agosto 2026* | Trasporti/Trasporto merci/Ferrovie | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: The NetSuite integration has been easy to work with — the sync holds up without much hand-holding, and billing data lands in the GL cleanly. Customer support has also been a strong point; responses come back quickly and the reps generally understand the product well enough to resolve issues on the first pass rather than bouncing us around. The rev rec module has been the biggest win, taking schedules that used to live in spreadsheets and handling them systematically, which saves meaningful time at close and cuts down on manual error. > > **Inconvenienti**: Reporting is the weak spot. It's not the most intuitive interface, and pulling the specific cuts of data we want takes more clicks and workarounds than it should. That said, it generally has all the reporting we need — it's just not the easiest to get to. ----- ### "Good Subscription Platform but Flexibility and Reporting could be improved" — 4.0/5 > **Janice** | *22 settembre 2026* | Software informatici | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: Subscription management is generally easy to work with and provides the functionality we need to manage recurring billing. The customer portal has improved significantly over the years, and the HubSpot integration has been particularly useful for our team. > > **Inconvenienti**: Reporting is one of the weaker areas for us. Reporting is primarily subscription-based rather than customer-based, which has created challenges for the way we need to analyze our business. We have also had difficulty getting the QBO integration configured in a way that works well for our specific accounting processes. There can also be some limitations around subscription changes. For example, when we need to credit or remove a specific line item, the system doesn't always behave as expected. The email functionality could also be more flexible. Certain subscription changes, such as updating a PO name or changing a start date, can trigger customer emails without clearly showing what was actually changed, which can create confusion. It would be helpful to have more control over which types of subscription changes trigger emails. > > Chargebee has been a good subscription management solution for our business over the years. Subscription management is generally strong, and the integration with HubSpot has worked well for our team. Chargebee has also made meaningful improvements to the customer portal functionality, which has helped it fit our needs better over time. There are areas where we'd like more flexibility—particularly reporting, accounting integrations, subscription adjustments, and email controls—but overall it has been a valuable part of our billing infrastructure. ----- ### "🚨 Startups and Saas companies out there: save yourself the trouble and stay away from Chargebee" — 1.0/5 > **Giovanni** | *30 luglio 2025* | Servizi finanziari | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: Fix the price up to a certain volume. Coupon management module. Nothing more, it was a mistake to adopt it. > > **Inconvenienti**: Broken checkout and subscription management mobile experience. Unreliable reporting. Low quality and slow customer support. > > As a startup managing hundreds of subscriptions across web and mobile per day, we chose Chargebee expecting enterprise-grade reliability, trustworthy metrics, and responsive support. Unfortunately, that’s not what we’re experiencing. For weeks, our team has been raising serious issues: ❌ Inconsistent reporting and unreliable metrics ❌ Unclear documentation around subscription statuses ❌ Broken mobile checkout experiences Plus, customer support systematically delays responses and repeatedly defers issues, with promises of updates that never arrive. We opened the latest ticket \[sensitive content hidden\], and we’re still waiting for answers. Hope this message helps others avoid the same issues. ----- ### "Outstanding integrations; very configurable subscription pricing capabilities" — 5.0/5 > **Kendall** | *27 luglio 2026* | Internet | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Integration without code, and flexible subscription setup. We offer a white-label product, which allows each of our white-label accounts to integrate their own billing with Chargebee. Truly game-changing vs. writing so much code just to integrate billing. > > **Inconvenienti**: Some of the changes we needed to make required running batch programs. This wasn't that difficult, but not for the average user. > > Very, very good. Chargebee has helped us grow significantly since we implemented it. Plus, we could integrate it with ProfitWell out of the box to get accurate SaaS Metrics. ----- ### "Chargebee Review" — 4.0/5 > **Tim** | *29 settembre 2026* | Servizi finanziari | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: Onboarding was excellent. Thanks Rohit\! System is reliable if slightly quirky for our current purposes. > > **Inconvenienti**: Hard to configure complex subscription renewal logic. Reporting is not as robust as we'd like it to be. > > Good for what we need. Onboarding was super custom and helped us feel comfortable with the product as a whole. ----- Pagina: 1/6\ Avanti: [Pagina successiva](https://www.capterra.it/software/131433/chargebee?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/131433/chargebee) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati