Comments: It is an incredibly useful PM-system and it really helps the PMs to manage their projects. In addition, it has an outstanding dashboard option which makes it easy to generate real time dashboard reports. This means that the PM can focus on running his/her projects and can communicate adequately with management without having to spend hours on weekly reports. Trust me, I have been there as a PMO and with other systems, the PMs have to agonize over reports. WorkOtter enables generating reports with the flick of a finger (literally)! Another benefit is resource management, which is often missing in PM systems. They often make it easy to assign resources to tasks, but it doesn't help if you can't see who is over allocated. With WorkOtter, it is easy to see and also to move resources between tasks. Finally, WorkOtter syncs with 'familiar' tools such as MS Project or Jira. This made it easier for me to get to use it, as I have lots of experience with them.

Pros: I have used numerous PM software systems and they each tend to focus on certain features. WorkOtter has numerous features which means it makes it much easier for PMs to manage their projects.
For example, it has a section to initiate requests, which is usually missing. It has comprehensive resource management and the reporting module is an absolute dream!
I could go on and on, but this section has specifically asked for what I like "most"!
I am a PMP-certified PM and, as such, am really particular about PM-software. I have used industry standard software for a number of years and when one takes a look at WorkOtter, one can see immediately that that one has been short changed. WorkOtter is the ONLY software system that I have used that has features that should be basic in any PM-system.

Cons: I personally really like the interactive nature of the system, but I think that slightly less technical users may need to undergo a learning curve in order to get the full benefit. Imagine graphs that can be dissected and dragged and dropped to look more meaningful! Yes, you may need to try a bit to get it right, but once you get the hang of it, you will fly!

Comments: Improved communication, simplified project planning, and resource allocation.

Pros: I've used a few project management systems over the years but they had some major drawbacks and weren't very dynamic or easy to use. Right off the bat, being a visually-oriented person, I appreciated the intuitive, user-friendly layout of the WorkOtter interface and the ease with which I was able to begin using it. I reached out to the support team to help me get set up and I was up and running in no time - they were a breeze to work with. I'm big on customization so I appreciated being able to tailor the dashboards and displays to my specific needs. My team is small and this system has a ton of features for a small business to benefit greatly but it also has advanced PM features, which I'm looking forward to integrating as my business grows. Another thing I love are the resource management and capacity planning features - it helps prevent over-allocation of hours and allows the team to easily keep up with their work and track time / statuses. The easy overviews and visual project timelines definitely helped streamline collaboration and communication. I use the reporting functions everyday - reports can be scheduled and automatically emailed to my team and include interactive visuals with really smart analytics. Highly recommend this system - wish I'd found it years ago as it would have made past project workflow much easier.