Cos'è Spidergap?

i clienti amano report intuitivi, questionari facili da personalizzare e un'assistenza clienti eccellente. Prova con la tua prima valutazione gratuita.

Chi utilizza Spidergap?

Spidergap è ideale per coloro che desiderano una soluzione facile da utilizzare che possa essere gestita ed espansa autonomamente. In genere si tratta di personale RU/L&D, responsabili di piccole imprese e consulenti.

Dove si può implementare Spidergap?

Basato sul cloud
Locale

Informazioni sul fornitore

  • Spidergap
  • Sede: London, UK
  • Fondata nel 2011

Assistenza di Spidergap

  • Assistenza telefonica
  • Assistenza diretta 24 ore su 24
  • Chat

Disponibilità per Paese

Afghanistan, Albania, Algeria, Andorra, Angola e altri 225

Lingue

ceco, cinese, cinese tradizionale, coreano, danese e altri 17

Spidergap prezzo

Prezzo di partenza:

89,00 USD/anno
  • Sì, offre prova gratuita
  • Sì, offre versione gratuita

Spidergap dispone di un piano gratuito e offre una versione di prova gratuita. La versione a pagamento di Spidergap è disponibile a partire da 89,00 USD/anno.

Piani tariffari richiedi una prova gratuita

Informazioni sul fornitore

  • Spidergap
  • Sede: London, UK
  • Fondata nel 2011

Assistenza di Spidergap

  • Assistenza telefonica
  • Assistenza diretta 24 ore su 24
  • Chat

Disponibilità per Paese

Afghanistan, Albania, Algeria, Andorra, Angola e altri 225

Lingue

ceco, cinese, cinese tradizionale, coreano, danese e altri 17

Video e immagini di Spidergap

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Vedi altri 5
Video di Spidergap
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Caratteristiche di Spidergap

  • API
  • Auto-valutazione
  • Creazione di report/analisi
  • Dashboard
  • Database impiegati
  • Feedback a 360 gradi
  • Gestione del personale
  • Gestione della revisione del rendimento
  • Gestione delle competenze
  • Gestione delle prestazioni
  • Gestione delle risorse umane
  • Gestione delle valutazioni
  • Importazione/Esportazione di dati
  • Inserimento aziendale
  • Integrazioni di terze parti
  • Libreria di domande
  • Monitoraggio dei progressi
  • Piani di sviluppo individuali
  • Portale self-service
  • Profili dei dipendenti
  • Quadro della attività
  • Report personalizzabili
  • Sondaggi e feedback
  • Valutazione delle competenze

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Recensioni su Spidergap

Punteggio medio

Nel complesso
4,8
Facilità d'uso
4,8
Servizio clienti
4,9
Caratteristiche
4,6
Rapporto qualità-prezzo
4,6

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
79%
4
20%
3
1%
Ian
Ian
Director (Sudafrica)
Utente LinkedIn Verificato
Risorse umane, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Spidergap Rocks

5,0 3 anni fa

Commenti: Love the system, the outputs and the excellent, responsive support from the Spidergap Team

Aspetti positivi:

Very simple to use and setup. Does what it’s meant to do without any complicated configuration.

Aspetti negativi:

The Spidergap team are launching new functionality - in particular an impact survey for people who have received a 360 report and feedback. This is still in Beta phase and still needs a bit of work.

Alternative considerate: SurveyMonkey

Perché scegliere Spidergap: For efficiency in administering and reporting on 360 feedback results.

Perché passare a Spidergap: It’s the best solution of its kind available.

Utente Verificato
Human Resource Development (Giappone)
Utente LinkedIn Verificato
Internet, 10.000+ dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Affordable, good customer service and an easy-to-use service

5,0 2 anni fa

Commenti: Really good. Great assistance setting things up and then there were regular touch points through the year. The tool itself is intuitive, simple and clear, and allows for plenty of customisation. There are richer and fancier 360 evaluation services out there, but considering the very reasonable pricing, Spidergap is a fantastic service that will enable you to run and manage even large evaluation campaigns with very little hassle.

Aspetti positivi:

The big one was automating away a lot of the evaluation process. once you have imported your list of targets and evaluators into the system, things like reminders, invitations to assess etc. can mostly be launched with a couple of clicks. As an admin, you get real time insights into any exercise you are running, and it is easy to view individual reports and group results. Their customer service is very good; great after sales care and they will often be able to take care of things like minor customizations on their end if you ask for it. In addition, their resource bank on the portal is clear and easy to search and has most of the answers you will be looking for anyway.

Aspetti negativi:

The software is really simple (which is a good thing!) but this means you are forced to use workarounds to perform some activities. For example, if you wish to resend a reminder to just one person, you have to find the automated email, copy it and paste into an email like Outlook to send it. This functionality should really be built in to the service. As another example, the group results are displayed nicely on the site and you can download the raw data in Excel, but the recommended way to get the visuals is to use a snipping tool; this seems a bit crude.

Alternative considerate: Qualtrics EmployeeXM e SurveyMonkey

Perché passare a Spidergap: Cheaper, good customer service, no unnecessary add-ons (just focused on 360 evaluations which was all we needed; other companies will try to sell you a bundle or suite of services)

Joe
Joe
VP, Design (USA)
Utente LinkedIn Verificato
Software informatici, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Spidergap is a decent, middle-of-the-road 360 software that gets the job done

3,0 5 anni fa

Aspetti positivi:

Easy to use if you only have one or two people to review. The relationship between quantitative ratings and comments is clear.

Aspetti negativi:

Missing a lot of basic features such as saving a draft (I can't tell you how many reviews I've lost due to accidentally closing a tab, submission errors, etc.). The way the software visualizes feedback can be terribly misleading. It paints a very bleak picture for areas for improvement, and doesn't take into account that the feedback is relative to all other feedback. For example, if my lowest rating is a 4/5 in three areas, those three areas will be visualized in a dark red and called out as weaknesses, despite the fact that I scored high on them.

Risposta di Spidergap

2 anni fa

Edit: Good news! As of 8 February 2019, we now support automatic saving of feedback responses! ------ Hi Joe, Thanks for your feedback! We really appreciate feedback that helps us to improve, even if it's not always as flattering as we'd like. As you've identified a few issues, I'm really keen to help you address these and to get further feedback to understand where else we need to improve. However, I'm limited to 1,000 characters here so I have sent you an email directly. In summary: - I'm pleased to say that we have a new feature that we'll be releasing soon to address accidentally closing tabs - We can support you in changing the Red/Amber/Green boundaries in the report - We aim to be world-leading (not middle of road), so I would love to connect with you directly via a call to learn more about what else you'd like to see from us to reach that level All the best, Alexis

Robin
President (USA)
Risorse umane, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Highly Recommend!

5,0 3 anni fa

Commenti: Exceptional product! I will be using them again.

Aspetti positivi:

Setting up the questionnaire was intuitive and the Customer Service was exceptional! The reports are user-friendly and my client was very pleased with the results.

Aspetti negativi:

From an administrator's point of view, I wish there was an option to maintain complete confidentiality of the results. Yes, I'm the only person who can see who said what about whom, but I'd prefer that even I couldn't see that. We're in the US and privacy laws don't require someone on the project to have this level of access.

Herb
Leadership Development (USA)
Servizi bancari, 1.001-5.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Spidergap is a rare gem!

5,0 2 anni fa

Commenti: This has been a very positive experience and has allowed our company an entry point into the automated 360 world that saves us time on the administrative end and allows us the opportunity to focus on our recipients.

Aspetti positivi:

The software is easy to use, the interface is appealing, the reporting is excellent, and the customization is just what we needed. The price is fair and a great value for what you pay.

Aspetti negativi:

The questions they started with are on the more basic side, but if you are starting from nothing, it is a great place to start. You can also easily edit their competencies or replace with your preferred rated areas.