Chi utilizza Spidergap?

Spidergap è ideale per coloro che desiderano una soluzione facile da utilizzare che possa essere gestita ed espansa autonomamente. In genere si tratta di personale RU/L&D, responsabili di piccole imprese e consulenti.

Cos'è Spidergap?

i clienti amano report intuitivi, questionari facili da personalizzare e un'assistenza clienti eccellente. Prova con la tua prima valutazione gratuita.

Dettagli su Spidergap

Spidergap

https://www.spidergap.com

Fondata nel 2011

Panoramica dei prezzi di Spidergap

Spidergap dispone di un piano gratuito e offre una versione di prova gratuita. La versione a pagamento di Spidergap è disponibile a partire da 12,50 USD.

Prezzo di partenza

Versione gratuita

Prova gratuita

Implementazione

Cloud, SaaS, Web

Formazione

Live Online

Webinar

Documentazione

Assistenza

Assistenza diretta 24 ore su 24

Orario lavorativo

Online

Caratteristiche di Spidergap

Software per la gestione dei talenti
Definizione di obiettivi
Gestione del ciclo di vita del personale
Gestione della formazione
Gestione della selezione del personale
Gestione delle competenze
Gestione delle prestazioni
Gestione delle retribuzioni
Inserimento aziendale
Piani di sviluppo individuali
Piano di avvicendamento del personale
Creazione di report/analisi
Dashboard
Libreria di domande
Monitoraggio dei progressi
Portale self-service
Selezione dei valutatori
Sondaggi e feedback

Recensioni su Spidergap

Stai visualizzando 5 di 79 recensioni

Nel complesso
4,8/5
Facilità d'uso
4,8/5
Servizio clienti
4,9/5
Caratteristiche
4,6/5
Rapporto qualità-prezzo
4,6/5
Ian C.
Director
Risorse umane, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    4/5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 27/3/2020

"Spidergap Rocks"

Commenti: Love the system, the outputs and the excellent, responsive support from the Spidergap Team

Vantaggi: Very simple to use and setup.
Does what it’s meant to do without any complicated configuration.

Inconvenienti: The Spidergap team are launching new functionality - in particular an impact survey for people who have received a 360 report and feedback. This is still in Beta phase and still needs a bit of work.

  • Fonte della recensione 
  • Data della recensione: 27/3/2020
Robin E.
President
Risorse umane, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 27/1/2020

"Highly Recommend!"

Commenti: Exceptional product! I will be using them again.

Vantaggi: Setting up the questionnaire was intuitive and the Customer Service was exceptional! The reports are user-friendly and my client was very pleased with the results.

Inconvenienti: From an administrator's point of view, I wish there was an option to maintain complete confidentiality of the results. Yes, I'm the only person who can see who said what about whom, but I'd prefer that even I couldn't see that. We're in the US and privacy laws don't require someone on the project to have this level of access.

  • Fonte della recensione 
  • Data della recensione: 27/1/2020
Safir M.
Training Assistant
Coaching e formazione professionale, 13-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
  • Valutazione complessiva
    4/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    4/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    4/5
  • Consigliato
    8/10
  • Fonte della recensione 
  • Data della recensione: 18/6/2020

"Easy to use and to customise. Great support team!"

Commenti: Spidergap was implemented as part of our programmes, both the students and the teachers found it very useful and easy to read.

Vantaggi: The software is easy to use, and the support team is very efficient and quick to answer.

Inconvenienti: The translation process could be described a little better. However the use of the Excel file is great and makes it very easy to translate the questions and the reports.

  • Fonte della recensione 
  • Data della recensione: 18/6/2020
Joe P.
VP, Design
Software informatici, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
  • Valutazione complessiva
    3/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    2/5
  • Assistenza clienti
    4/5
  • Rapporto qualità-prezzo
    3/5
  • Consigliato
    Nessuna recensione
  • Fonte della recensione 
  • Data della recensione: 19/1/2018

"Spidergap is a decent, middle-of-the-road 360 software that gets the job done"

Vantaggi: Easy to use if you only have one or two people to review. The relationship between quantitative ratings and comments is clear.

Inconvenienti: Missing a lot of basic features such as saving a draft (I can't tell you how many reviews I've lost due to accidentally closing a tab, submission errors, etc.). The way the software visualizes feedback can be terribly misleading. It paints a very bleak picture for areas for improvement, and doesn't take into account that the feedback is relative to all other feedback. For example, if my lowest rating is a 4/5 in three areas, those three areas will be visualized in a dark red and called out as weaknesses, despite the fact that I scored high on them.

Risposta del fornitore

da Spidergap il giorno 14/6/2019

Hi Joe,

Thanks for your feedback!

We really appreciate feedback that helps us to improve, even if it's not always as flattering as we'd like.

As you've identified a few issues, I'm really keen to help you address these and to get further feedback to understand where else we need to improve. However, I'm limited to 1,000 characters here so I have sent you an email directly.

In summary:
- I'm pleased to say that we have a new feature that we'll be releasing soon to address accidentally closing tabs
- We can support you in changing the Red/Amber/Green boundaries in the report
- We aim to be world-leading (not middle of road), so I would love to connect with you directly via a call to learn more about what else you'd like to see from us to reach that level

All the best,

Alexis

-----
Edit: Good news! As of 8 February 2019, we now support automatic saving of feedback responses!

  • Fonte della recensione 
  • Data della recensione: 19/1/2018
Travis D.
HR Manager
Istruzione superiore, 10.001+ dipendenti
Ha utilizzato il software per: Più di 1 anno
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 10/12/2018

"Outclass tool with fantastic customer service and excellent functionality"

Commenti: If I talk about my overall experience, I would say it is the most useful software for me. It is no doubt the best platform that let employees with easy ways of filling out a questionnaire and furthermore providing them good chance to give their feedback securely.

Vantaggi: I have been using this tool for many years, I would say I really love everything about it whether its system or support. It is completely perfect from every angle. I love the high quality of this tool and its quick response that fulfills all the requirements of my questions. Furthermore, it is extremely easy to use. It is the most reliable software that provides comprehensive feedback.

Inconvenienti: No doubt it is the complete package but one of the drawbacks is that it lacks the option to save information automatically. I would say if its team adds this feature it will look even more helpful but I am sure its efficient team will keep this issue in consideration and overcome it as soon as possible.

Risposta del fornitore

da Spidergap il giorno 14/6/2019

Thanks Travis. We really appreciate your feedback and you are right - the lack of automatically saving responses before submitting is our main drawback. The good news is that this feature is our top priority and is expected be released in the next 4-6 weeks!
Looking forward to supporting you and the University even better in 2019 as a result :-)

Alexis
-----
Edit: Good news! As of 8 February 2019, we now support automatic saving of feedback responses!

  • Fonte della recensione 
  • Data della recensione: 10/12/2018