--- description: Scopri le funzionalità di Xola, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Xola - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Tour operator software](/directory/20033/tour-operator/software) > [Xola](/software/132175/xola-booking-and-marketing-system) # Xola Canonical: https://www.capterra.it/software/132175/xola-booking-and-marketing-system Pagina: 1/24\ Avanti: [Pagina successiva](https://www.capterra.it/software/132175/xola-booking-and-marketing-system?page=2) > Xola crea un software per prenotazioni e marketing moderno e facile da usare, per tour operator e fornitori di attività, che ti farà risparmiare tempo e ti aiuterà a crescere. > > Conclusione: valutazione di **4.7/5** stelle assegnate da 573 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Xola? Software di prenotazione e marketing per tour operator e fornitori di attività. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.7/5** | 573 Recensioni | | Facilità d'uso | 4.6/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.8/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Xola - **Area geografica**: San Francisco, USA - **Anno di fondazione**: 2011 ## Contesto commerciale - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: francese, giapponese, inglese, spagnolo - **Paesi disponibili**: Australia, Austria, Belgio, Canada, Danimarca, Estonia, Finlandia, Francia, Germania, Giappone, Irlanda, Italia, Messico, Norvegia, Nuova Zelanda, Paesi Bassi, Portogallo, Regno Unito, Singapore, Spagna e altri 3 ## Funzionalità - Accesso da dispositivi mobili - Assistenza clienti - Barcode/Ticket Scanning - CRM - Creazione di pacchetti - Elaborazione di pagamenti - Gestione dei calendari - Gestione dei dati dei clienti - Gestione dei fornitori - Gestione dei prezzi - Gestione della disponibilità - Gestione delle prenotazioni - Gestione delle promozioni - Gestione delle risorse - Gestione di siti web - Integrazione di GDS/OTA - Integrazione di siti web - Note di prenotazione - Pagamenti online - Prenotazioni di gruppo - Prenotazioni online - Rendicontazione e analisi statistiche ## Integrazioni (16 in totale) - Constant Contact - Gmail - Google Ads - Google Analytics 360 - Google Calendar - HubSpot CRM - Mailchimp - Meta for Business - Slack - Smartwaiver - Sojern Traveler Platform - Stripe - WordPress - Xero - Zapier ... e altre 1 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Tour operator software](https://www.capterra.it/directory/20033/tour-operator/software) ## Categorie correlate - [Tour operator software](https://www.capterra.it/directory/20033/tour-operator/software) - [Software per prenotazioni](https://www.capterra.it/directory/20032/reservations/software) - [Gestionale per prenotazione appuntamenti](https://www.capterra.it/directory/30757/appointment-scheduling/software) - [Software per biglietterie](https://www.capterra.it/directory/30039/ticketing/software) ## Alternative 1. [Booqable](https://www.capterra.it/software/138689/booqable) — 4.8/5 (1187 reviews) 2. [Hostaway](https://www.capterra.it/software/152433/hostaway) — 4.8/5 (1607 reviews) 3. [Eventbrite](https://www.capterra.it/software/114949/eventbrite) — 4.6/5 (5815 reviews) 4. [OpenTable](https://www.capterra.it/software/17313/opentable-for-restaurants) — 4.7/5 (1322 reviews) 5. [Lodgify](https://www.capterra.it/software/131924/lodgify) — 4.5/5 (1311 reviews) ## Recensioni ### "What an Amazing Product\!" — 5.0/5 > **Krystle** | *19 dicembre 2024* | Salute, benessere e fitness | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I loved everything about the Xola reservation system. It made things easy and was not complicated to use. > > **Inconvenienti**: There is nothing to speak on as a con about Xola. > > I was a user of Xola and wasn't involved with the initial setup. However I found the ease of use as an admin and as a customer, very streamlined. ----- ### "Xola Review from 2+ years user" — 4.0/5 > **Jake** | *11 dicembre 2019* | Industria alberghiera | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Out of the three booking software platforms we currently use, Xola is my favorite. There are many pros to Xola, but let me summarize by saying it is the combination of good-to-great design along with five-star customer service. > > **Inconvenienti**: The uncertainty regarding subscription packages. We have a "Premium" subscription that is a flat rate, which serves our needs very well. If we do not have option to continue this package in 2020, we will have to switch to another booking software platform. Which would be a shame because Xola is my preferred booking software. > > Overall, I would say the software is good-to-great (four star) and I really appreciate the five-star customer service. ----- ### "Disappointed with Xola" — 1.0/5 > **Utente Verificato** | *30 gennaio 2018* | Settore marittimo | Tasso di raccomandazione: 3.0/10 > > **Vantaggi**: This platform is definitely affordable and in the beginning the customer service was great. From a clients prospective the interface is user friendly and visually appealing. > > **Inconvenienti**: We started using Xola over 2 years ago and although a rough start, the service was on point and customer support was helpful and speeds when it came to fixing bugs and problems. Since then it seems as if they have restructured their company drastically. Getting customer support has become a challenge. In the beginning they assigned account managers, which was great. When you called Xola you could speak directly to your account manager who knew everything there was to know about your account. Fixing problems was straight forward and right to the point. Now, it's a bit different... You can either call a get an answering machine or someone who has little to no experience or you can chat online with an agent they have outsourced in a foreign country. Regardless of who you speak with you must first catch them up again on everything you're trying to accomplish. This part is the most frustrating, When speaking to the 4 person I found it easier to just copy and paste the previous chats we had rather than trying to explain. We have been having trouble with our buttons implemented by Xola over 1.5 weeks ago. Meanwhile our clients have not been able to book online. Through pages and pages of correspondence and having the luxury of catching at least 6 of their employees up to speed on my issue. They might "might" have it done by tomorrow. We're talking about simple buttons. I would definitely do my research before plunging into a commitment with Xola. Very frustrated so far with this experience. If it wasn't so time consuming setting up a whole new platform, I would have switched to Fare Harbor long ago. ----- ### "Lots of features, good support, great integrations but pricing is not ideal and missing some basics" — 5.0/5 > **Andrew** | *5 aprile 2022* | Industria alberghiera | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: Ease of use, we have been using this for some time now and have a great understanding of how to use the tool and get a lot of value from it. It has some great integrations, great text, email reminders for our guests and xola has invested in a lot of great improvements over the past 2 years that made our business better. > > **Inconvenienti**: Lack of POS integration, our business is moving to sell more onsite with our guests, pre gratuity is huge in our space and XOLA lacks features for pre gratuity except to do an ADD on which auto charges taxes and the booking fee on gratuity. reporting is still lacking, and dashboards, for performance, are also lacking. > > Good experience, great relationship with them and they are responsive to our needs and support. product is good but would like to see some basic feature improvements that make our lives and employees' lives easier vs more workaround. Overall I would highly recommend the product, especially knowing a revamped and improved version is on the horizon. Plus fairharbor is just annoying so out of principle, we will not work with them. ----- ### "Absolutely the most feature packed booking software with amazing customer service\!" — 5.0/5 > **Paul** | *17 marzo 2020* | Intrattenimento | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: XOLA has incredible flexibility when compare to other escape room booking software I've compared it to in the 2+ years I've used it. I have comparison shopped all the other booking software out there and haven't found anything that compares to what you can do with XOLA. From the visual presentation to the customer, to creating coupons and discounts, to arranging pricing and schedules for rooms. Nothing comes close. XOLA is PACKED with integrations with other software and gives you access to data from your bookings that I haven't found anywhere else. > > **Inconvenienti**: I will admit I'm not a fan of the 6% booking fee passed on to my customers. Our bookings actually increased when we implemented it, and it does give me access to all of XOLA's features. Yes, Americans are conditioned to tacked on taxes, fees and other charges for online transactions, but that doesn't mean I have to like passing on cost to my customers. > > I've been with XOLA from our start. It's been one of the key factors in our success, because I have been able to adapt what XOLA provides to what we need. The absolutely greatest benefit to our business is the lighting fast customer service via a very easy to use chat window right on the lower right corner of the interface. I get answers for my customers in seconds and solutions to whatever problem we have in a minute. I haven't found any other booking software out there that can match it. ----- Pagina: 1/24\ Avanti: [Pagina successiva](https://www.capterra.it/software/132175/xola-booking-and-marketing-system?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/132175/xola-booking-and-marketing-system) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati