--- description: Scopri le funzionalità di ServiceTrade, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceTrade - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software FSM](/directory/10009/field-service-management/software) > [ServiceTrade](/software/132690/servicetrade-commercial) # ServiceTrade Canonical: https://www.capterra.it/software/132690/servicetrade-commercial Pagina: 1/15\ Avanti: [Pagina successiva](https://www.capterra.it/software/132690/servicetrade-commercial?page=2) > Le applicazioni mobili e web di ServiceTrade coordinano il personale dell'ufficio e i tecnici esterni per offrire un'esperienza straordinaria ai clienti. > > Conclusione: valutazione di **4.6/5** stelle assegnate da 344 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza ServiceTrade? Appaltatori di servizi commerciali che operano nel settore dei servizi ricorrenti. Protezione antincendio, parti meccaniche, sistemi HVACR, lavaggio a pressione, condotti dell'aria, pulizia degli scarichi della cucina, attrezzature per alimenti, porte e apparecchiature mediche. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.6/5** | 344 Recensioni | | Facilità d'uso | 4.5/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.7/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: ServiceTrade - **Area geografica**: Durham, USA - **Anno di fondazione**: 2013 ## Contesto commerciale - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Canada, Stati Uniti ## Funzionalità - Accesso da dispositivi mobili - App per dispositivi mobili - Avvisi/Notifiche - Controllo degli orari di lavoro - Cronologia dei servizi - Database clienti - Database contatti - Database terzisti - Fatturazione e contabilizzazione - Firma elettronica - GPS - Gestione degli ordini di lavoro - Gestione dei calendari - Gestione dei tecnici - Gestione del lavoro - Gestione dell'inventario - Gestione della clientela - Gestione della conformità - Gestione della disponibilità - Gestione delle fatture - Gestione delle spedizioni - Gestione di contratti/licenze - Gestione di documenti - Manutenzione preventiva - Monitoraggio del lavoro - Monitoraggio ore online - Pagamento elettronico - Per installatori di impianti elettrici commerciali e/o industriali - Pianificazione della manutenzione - Portale self-service - Preventivi/Stime - Programmazione - Promemoria - Real-Time Data - Real-Time Updates - Rendicontazione e analisi statistiche - Ricerca del percorso migliore - Riscossione di pagamenti per servizi esterni - Third-Party Integrations ## Integrazioni (14 in totale) - Acumatica Cloud ERP - Deltek ComputerEase - FOUNDATION - Google Calendar - Microsoft Excel - NetSuite - QuickBooks Online - QuickBooks Online Advanced - Sage 100 - Sage 300 - Sage Accounting - Sage Intacct - WordPress - Zapier ## Opzioni di supporto - Email/Help desk - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software FSM](https://www.capterra.it/directory/10009/field-service-management/software) ## Categorie correlate - [Software FSM](https://www.capterra.it/directory/10009/field-service-management/software) - [Software per l'assegnazione di personale](https://www.capterra.it/directory/30059/service-dispatch/software) - [Software HVAC](https://www.capterra.it/directory/30107/hvac/software) - [Software per la gestione delle commesse](https://www.capterra.it/directory/30785/work-order/software) - [Software per elettricisti](https://www.capterra.it/directory/31006/electrical-contractor/software) ## Alternative 1. [FieldPulse](https://www.capterra.it/software/153475/fieldpulse) — 4.6/5 (500 reviews) 2. [Jobber](https://www.capterra.it/software/127994/jobber) — 4.6/5 (1487 reviews) 3. [Connecteam](https://www.capterra.it/software/153140/connecteam) — 4.6/5 (5318 reviews) 4. [Service Fusion](https://www.capterra.it/software/135788/service-fusion) — 4.3/5 (308 reviews) 5. [ServiceTitan](https://www.capterra.it/software/150053/servicetitan) — 4.3/5 (341 reviews) ## Recensioni ### "ServiceTrade is our Customer Service Department" — 5.0/5 > **Keith** | *14 febbraio 2023* | Gestione delle risorse | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: ServiceTrade allows us to integrate our sales and quoting with our implementation and delivery of our services seamlessly to our customers. > > **Inconvenienti**: The onboarding could have been a little more clear with how we should set up our assets with our recurring services. We had to make multiple attempts at getting the assets set up correctly in the beginning. ----- ### "Servicetrade is the industry leader in software" — 5.0/5 > **Chris** | *3 gennaio 2025* | Industria edilizia | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Perfect fit for the service industry to include field staff, sales staff \& office staff. Ease of use \& capabilities make Servicetrade the easy choice. > > **Inconvenienti**: No Cons, have used various platforms and for the last 5 years Servicetrade. Wouldn't change anything. > > Headache free, always performs as expected ----- ### "Don't trust this software with your business's vital processes" — 1.0/5 > **Paul** | *7 settembre 2022* | Industria edilizia | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: This software is user friendly. Your field staff will like the UI- either through the cell phone or a tablet. Very customer friendly. Automated emails with custom links is terrific. Overall their product looks great on the surface, and the presentation is top notch. > > **Inconvenienti**: This software is EXPENSIVE. There are much more cost efficient alternatives that perform just as well. Major updates are frequently rolled out without notice, and have a huge impact on your processes. Each update results in more bugs, and have a cumulative negative result on the performance of the software. Updates also effect the app, so field staff are constantly having issues, and have to delete/reinstall the software. Data is extremely difficult to mine (and yes, it costs extra to access that data). Determining how your techs perform, gross profit for projects, sales numbers are almost impossible to gather, and is often inaccurate once you figure out how to run the report. This software does not handle different tax rates, and will result in you charging the wrong rates to your customers, costing you money. Every feature costs more money- and the features frequently do not work as intended. (Timecards, recurring invoicing are major disappointments) > > We used ServiceTrade for over 6 years for all aspects of our fire alarm business. It was a great software at the beginning. That being said, they have made too many updates that were not properly tested, and the end result is a software that just doesn't work anymore. They are no longer a high quality product, but continue to charge as if they were. If you use ServiceTrade for all of your business's processes- installation, work order tracking, recurring service work, invoicing, profitability tracking, timecards, inventory management- you will be extremely disappointed in the result. ----- ### "All In One Tool" — 5.0/5 > **Kyrik** | *27 novembre 2024* | Industria edilizia | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Quoting, tracking, inventory levels, billing, paperwork dispatchment, technician scheduling is all straightforward and easy to use/learn. > > **Inconvenienti**: You have to be exact in the search bar, else it won't find what you're looking for. > > ServiceTrade has allowed our service department to keep our eyes on all the relevant information to execute our projects. The ServiceTrade team has been great to work with between training, modifying, and building the services we needed. ----- ### "Satisfied Service Trade User" — 5.0/5 > **John** | *1 ottobre 2025* | Industria edilizia | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Customer service is top notch. The efficiency of the software has increased profits. Dispatch board is helping with scheduling and keeping track of technicians and jobs > > **Inconvenienti**: Software favours US based companies and we are in Canada. Could use more customization of work acknowledgments and assets. > > Wonderful. Easy to learn and use. Service trade staff are always there to help with any issues. Prompt replies and friendly attitudes. ----- Pagina: 1/15\ Avanti: [Pagina successiva](https://www.capterra.it/software/132690/servicetrade-commercial?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/132690/servicetrade-commercial) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Dati strutturati