--- description: Scopri le funzionalità di ServiceTrade, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceTrade - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software FSM](/directory/10009/field-service-management/software) > [ServiceTrade](/software/132690/servicetrade-commercial) # ServiceTrade Canonical: https://www.capterra.it/software/132690/servicetrade-commercial Pagina: 1/15\ Avanti: [Pagina successiva](https://www.capterra.it/software/132690/servicetrade-commercial?page=2) > Le applicazioni mobili e web di ServiceTrade coordinano il personale dell'ufficio e i tecnici esterni per offrire un'esperienza straordinaria ai clienti. > > Conclusione: valutazione di **4.6/5** stelle assegnate da 343 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza ServiceTrade? Appaltatori di servizi commerciali che operano nel settore dei servizi ricorrenti. Protezione antincendio, parti meccaniche, sistemi HVACR, lavaggio a pressione, condotti dell'aria, pulizia degli scarichi della cucina, attrezzature per alimenti, porte e apparecchiature mediche. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.6/5** | 343 Recensioni | | Facilità d'uso | 4.5/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.7/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: ServiceTrade - **Area geografica**: Durham, USA - **Anno di fondazione**: 2013 ## Contesto commerciale - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Canada, Stati Uniti ## Funzionalità - Accesso da dispositivi mobili - App per dispositivi mobili - Avvisi/Notifiche - Controllo degli orari di lavoro - Cronologia dei servizi - Database clienti - Database contatti - Database terzisti - Fatturazione e contabilizzazione - Firma elettronica - GPS - Gestione degli ordini di lavoro - Gestione dei calendari - Gestione dei tecnici - Gestione del lavoro - Gestione dell'inventario - Gestione della clientela - Gestione della conformità - Gestione della disponibilità - Gestione delle fatture - Gestione delle spedizioni - Gestione di contratti/licenze - Gestione di documenti - Manutenzione preventiva - Monitoraggio del lavoro - Monitoraggio ore online - Pagamento elettronico - Per installatori di impianti elettrici commerciali e/o industriali - Pianificazione della manutenzione - Portale self-service - Preventivi/Stime - Programmazione - Promemoria - Real-Time Data - Real-Time Updates - Rendicontazione e analisi statistiche - Ricerca del percorso migliore - Riscossione di pagamenti per servizi esterni - Third-Party Integrations ## Integrazioni (15 in totale) - Acumatica Cloud ERP - ComputerEase - FOUNDATION - Google Calendar - Microsoft Excel - NetSuite - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sage 100 - Sage 300 - Sage Accounting - Sage Intacct - WordPress - Zapier ## Opzioni di supporto - Email/Help desk - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software FSM](https://www.capterra.it/directory/10009/field-service-management/software) ## Categorie correlate - [Software FSM](https://www.capterra.it/directory/10009/field-service-management/software) - [Software per l'assegnazione di personale](https://www.capterra.it/directory/30059/service-dispatch/software) - [Software HVAC](https://www.capterra.it/directory/30107/hvac/software) - [Software per la gestione delle commesse](https://www.capterra.it/directory/30785/work-order/software) - [Software per elettricisti](https://www.capterra.it/directory/31006/electrical-contractor/software) ## Alternative 1. [FieldPulse](https://www.capterra.it/software/153475/fieldpulse) — 4.6/5 (466 reviews) 2. [Jobber](https://www.capterra.it/software/127994/jobber) — 4.6/5 (1463 reviews) 3. [Connecteam](https://www.capterra.it/software/153140/connecteam) — 4.6/5 (5298 reviews) 4. [Service Fusion](https://www.capterra.it/software/135788/service-fusion) — 4.3/5 (308 reviews) 5. [ServiceTitan](https://www.capterra.it/software/150053/servicetitan) — 4.3/5 (335 reviews) ## Recensioni ### "Great scheduling Tool\!" — 4.0/5 > **Darlena** | *24 gennaio 2025* | Industria edilizia | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: The ease of using the system. Being able to see the technician in real time, their location and on site and off site times. Quoting is also made simple thru Service Trade as well. > > **Inconvenienti**: That it can lag at times, and that you cannot access the email from the pop up. > > It's a great experience. I love trying new apps and this is a great tool for our business. ----- ### "ServiceTrade Review" — 5.0/5 > **Shannon** | *19 luglio 2025* | Industria edilizia | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: It's critical to have a good Field Service Management system when working in a service industry. ServiceTrade is an excellent product that eases the day-to-day burden of managing our customer's needs. In addition, ServiceTrade is continually approving their product. > > **Inconvenienti**: If I had to pick something it would have to be that occasionally I lose connection, and the pesky emu pops up. > > I love this product from reoccurring service management, to job creation/completion to invoicing. In addition, ServiceTrade has an amazing customer support team behind the scenes if needed. ----- ### "Don't trust this software with your business's vital processes" — 1.0/5 > **Paul** | *7 settembre 2022* | Industria edilizia | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: This software is user friendly. Your field staff will like the UI- either through the cell phone or a tablet. Very customer friendly. Automated emails with custom links is terrific. Overall their product looks great on the surface, and the presentation is top notch. > > **Inconvenienti**: This software is EXPENSIVE. There are much more cost efficient alternatives that perform just as well. Major updates are frequently rolled out without notice, and have a huge impact on your processes. Each update results in more bugs, and have a cumulative negative result on the performance of the software. Updates also effect the app, so field staff are constantly having issues, and have to delete/reinstall the software. Data is extremely difficult to mine (and yes, it costs extra to access that data). Determining how your techs perform, gross profit for projects, sales numbers are almost impossible to gather, and is often inaccurate once you figure out how to run the report. This software does not handle different tax rates, and will result in you charging the wrong rates to your customers, costing you money. Every feature costs more money- and the features frequently do not work as intended. (Timecards, recurring invoicing are major disappointments) > > We used ServiceTrade for over 6 years for all aspects of our fire alarm business. It was a great software at the beginning. That being said, they have made too many updates that were not properly tested, and the end result is a software that just doesn't work anymore. They are no longer a high quality product, but continue to charge as if they were. If you use ServiceTrade for all of your business's processes- installation, work order tracking, recurring service work, invoicing, profitability tracking, timecards, inventory management- you will be extremely disappointed in the result. ----- ### "Service Trade review from Sterling Fire" — 5.0/5 > **Jerry** | *1 aprile 2025* | Gestione delle risorse | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: With ST we are able to fully run our business with the easy of customer locations, ticket prep, quoting and invoicing all in the same place. > > **Inconvenienti**: The field techs with non-ios mobile devices have some minor problems with the mobile app, but we manage work-arounds for them. > > We are a huge fan of ST. I continually push this product to other fire service providers that I know as well as other field service providers. It has been the greatest addition to our business. ----- ### "Servicetrade Assist" — 5.0/5 > **Donovan** | *12 maggio 2025* | Ingegneria meccanica o industriale | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: How much they check up on you and how they are available to help grow your business. > > **Inconvenienti**: Technical Support. Trying to get a person on the phone to talk about issues was a nightmare. > > My overall experience with servicetrade has been great. \[sensitive content hidden\] has been a tremendous help. She always is checking in and giving me tidbits and ways to improve my business. ----- Pagina: 1/15\ Avanti: [Pagina successiva](https://www.capterra.it/software/132690/servicetrade-commercial?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/132690/servicetrade-commercial) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Dati strutturati