Da 18 anni aiutiamo le aziende
a scegliere i migliori software

Cos'è Pet Sitter Plus?

Scelto e apprezzato dalle imprese di pet sitting di tutto il mondo, Pet Sitter Plus realizza ogni mese piani di lavoro per oltre 4.500 addetti del settore. Con un servizio clienti leader di mercato, questo team amichevole è qui per fornire aiuto gratuito. Pet Sitter Plus dispone di fantastiche funzionalità come un design moderno, potenti report GPS, registrazione dei tempi, personalizzazione al 100% delle informazioni relative a clienti e animali domestici, pianificazione, fatturazione, elaborazione dei pagamenti con carte di credito/conti correnti bancari, e-mail di gruppo, modulo per il personale e un completo portale clienti.

Chi utilizza Pet Sitter Plus?

Adatto a imprese di pet sitting di ogni dimensione, Pet Sitter Plus è una soluzione di pianificazione e fatturazione ideale per i fornitori di servizi di dog walking, pet sitting, custodia, accoglienza a domicilio, toelettatura e servizi di formazione.

Hai dubbi su Pet Sitter Plus? Confrontalo con un'alternativa popolare

Pet Sitter Plus

Pet Sitter Plus

4,8 (134)
28,00 USD
mese
Versione gratuita
Prova gratuita
51
2
4,6 (134)
4,7 (134)
4,9 (134)
VS.
Prezzo di partenza
Prezzi
Caratteristiche
Integrazioni
Facilità d'uso
Rapporto qualità-prezzo
Servizio clienti
29,00 USD
mese
Versione gratuita
Prova gratuita
71
5
4,1 (180)
4,0 (180)
4,2 (180)
Le barre di valutazione verdi mostrano il prodotto con il risultato migliore in base alla valutazione media e al numero di recensioni.

Altre alternative interessanti a Pet Sitter Plus

DaySmart Pet
Funzionalità più votate
Confirmations/Reminders
Gestione appuntamenti
Gestione dei clienti
DogBizPro
Funzionalità più votate
Gestione dei calendari
Gestione della clientela
Notifica dei compleanni degli animali domestici
Acuity Scheduling
Funzionalità più votate
Confirmations/Reminders
Prenotazioni online
Sincronizzazione dei calendari
Time To Pet
Funzionalità più votate
Gestione appuntamenti
Gestione dei calendari
Portale clienti
Easy Busy Pets
Funzionalità più votate
Gestione appuntamenti
Gestione dei clienti
Promemoria
Vagaro
Funzionalità più votate
Accesso da dispositivi mobili
Confirmations/Reminders
Prenotazioni online
Jobber
Funzionalità più votate
Accesso da dispositivi mobili
Preventivi/Stime
Programmazione
Housecall Pro
Funzionalità più votate
Accesso da dispositivi mobili
Creazione delle fatture
Programmazione
Marketing 360
Funzionalità più votate
Blocco spam
Fatturazione online
Prevenzione dei pagamenti fraudolenti

Recensioni su Pet Sitter Plus

Punteggio medio

Nel complesso
4,8
Facilità d'uso
4,6
Servizio clienti
4,9
Caratteristiche
4,6
Rapporto qualità-prezzo
4,7

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
86%
4
10%
3
3%
2
1%
Luz
Luz
Owner/Founder/Pet Specialist (USA)
Utente LinkedIn Verificato
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Pet Sitter Plus is Top Notch for us!

5,0 6 anni fa

Commenti: I am extremely please with Pet Sitter Plus, the software, and with the people behind the scenes that run it.
I have had nothing but positive experiences with both, that surpass my wildest expectations! I can truly not imagine doing without it. Acquiring it has been the best business decision I have made for my small, yet growing, business. I have complete confidence that they will be alongside me, as I grow and expand.
Lastly, their rates are very fair and reasonable! They are worth every penny of my investment in them!

Aspetti positivi:

Pet Sitter Plus has been a definite plus for my small business! It is an extremely robust software that does more than I ever imagined or expected. Scheduling is a breeze and it allows me to have peace of mind. I am able to review schedules by the Day, the Week or the Month, and to catch any potential mistakes ahead of time. My Independent Contractors and office assistants are delighted and very impressed with all of the software's capabilities. The contractors are very pleased to see their future jobs clearly scheduled in the system. They also like being able to view their commissions for each and every service that they're scheduled for. Calculating their commissions due for each pay period is so easy now. It literally takes seconds to view all the commissions at once. No more tedious, manual calculations. What a boom! Another critical feature, that helps me a great deal, is the staff's ability to check off their unavailable dates on the system's "Request Holiday." With the click of a button, I can easily view who is available at any given date. My Pet Sitter Plus trainer, Becky Eberly, is extremely knowledgeable in the software and she has also been a pet business owner herself. She is personable, courteous, and entirely professional! I appreciate her quick replies to my many inquiries, as well as her help whenever I reach out to her. From my perspective, it seems to me like she drop everything else, to tend to my requests. She is an angel!

Aspetti negativi:

There is nothing that I do not like about Pet Sitter Plus. I have had nothing but positive experiences with it. I haven't yet implemented all of its features, so I'm not fully versed in all of its capabilities, though. This has nothing to do with anything lacking from Pet Sitter Plus or my trainer. I have just been taking my time to implement features at my own timing, which is something that I also appreciate. Nobody is pushing me to use all of the available features, but they're always there to work with me at my own pace. I really appreciate that!

Risposta di Pet Software

6 anni fa

Thank you so much Luz for this fantastic review. It's great to hear that you continue to feel that we have been a great partner for you. We really appreciate this superb review and that you love Pet Sitter Plus! We will continue to be there to support you as you business grows and develops. Thanks again Richard Richard Booty CEO Pet Sitter Plus

Janet
President (USA)
Medicina veterinaria, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Thank goodness for Pet Sitter Plus! Lifesaver!

5,0 11 mesi fa

Commenti: Overall, I couldn't be happier. I've loved it since we've started using it many years ago after struggling with another service. During our onboarding, I would ask about a feature I needed and my coach would take me right there. It was an amazing feeling!

Aspetti positivi:

The ability to customize the fields and the thoroughness I can be with details because of the customization. Allowing us to see when people are checking in and out and adding an approximate GPS is fantastic.

Aspetti negativi:

If PSP could figure out how to calculate drive time and mileage, that would be amazing! We spend a great deal of time dealing with our mileage. I wish there was a way to mark an employee unavailable/available for certain times on specific days. Not just the whole day, if that makes sense.

Risposta di Pet Software

11 mesi fa

Thank you very much for providing this great review of our software and for your feedback about additional features. I am happy to say that some of the features you have suggested have been added to our future development list. Thanks again  Richard Richard Booty  CEO  Pet Sitter Plus

Gary
Owner (USA)
Coaching e formazione professionale, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Helps a lot for owning a business.

3,0 11 mesi fa

Aspetti positivi:

ease to use once you get the hang of it.

Aspetti negativi:

the extensive work needed if you have different pricing situations, and services. And you have to change EVERYTHING every time you change a price

Tim
Co-Owner (USA)
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Alternative considerate:

Well Designed & Documented, Customizable, Total Software Solution for Your Pet-Sitting Business!

5,0 5 anni fa

Commenti: My wife and I are SO encouraged to have all of her client information, dog information and schedules transferred from calendars, notebooks and Post-It notes!!! We couldn't be more pleased with our choice of Pet Sitter Plus!

Aspetti positivi:

As an eCommerce professional with over 20 years of progressive experience working in Internet technology, I have worked with more software solutions for various tasks than I can begin to count. Some well designed and documented. Some not. Having just completed several training sessions with my PSP Software Coach, and having nearly finished configuring and customizing the software for my wife's dog walking and pet sitting company, Two Tails Up, LLC, I can't over state how impressed I have been with how well designed and thought out this software solution is for pet businesses! It is very obvious by all the features and capabilities of this software that the founders of Pet Sitter Plus had their own pet sitting business prior to launching this company. This is a total solution ... client records, dog records, scheduling, invoicing, client portal, reports, credit/debit card or ACH transfer transactions, email templates, staff communications and compensation ... its all here! My wife and I are SO glad we chose this software for our new business!

Aspetti negativi:

Because this software is so full-featured and customizable, learning how to use it is not for the faint of heart! Fortunately, I am a very analytical guy, so between coach's excellent training and thorough documentation I did fine configuring the software and adding all of my wife's clients and dogs, as well as their schedules. Those not analytically inclined need to go into this being patient with themselves, trusting that they can count on their software coach to guide them through the entire process.

Risposta di Pet Software

5 anni fa

Thank you so much for this fantastic review Tim. It's great to hear that you continue to feel that we have been a great partner for you. We really appreciate this superb review and that you love Pet Sitter Plus! We will continue to be there to support you as you business grows and develops. Thanks again Richard Richard Booty CEO Pet Sitter Plus

Lucy
Company Director (UK)
Opere pubbliche, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

5 Star Petsitting Software!

5,0 5 anni fa

Commenti: I've streamlined everything through PSP so everything runs through the software (bookings, invoices, wages, client data, email templates). This has made my life a lot easier and I've had more time to grow the business.
I'm really excited about using the new features PSP will be offering in the future!

Aspetti positivi:

PSP is very easy to use. I found the initial training sessions over the phone very helpful. The customer support team are always available when you need help with any of the features. Using PSP has saved me so much admin time. Before using PSP I duplicated a lot of my work and at times i was working on admin late at night to get everything done. PSP condenses everything and I like how the client is in charge of their booking and everything is in the one place. [SENSITIVE CONTENT HIDDEN] has been my main point of contact and she's been a wonderful help!

Aspetti negativi:

Transferring existing client data to the PSP database was quite a time consuming process but that had nothing to do with PSP...that was more to do with my previous data storage system. So i had to do a lot of data entry to set things up.

Risposta di Pet Software

5 anni fa

This is a wonderful review Lucy. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software. I am really pleased to hear that you feel that we have been a great partner for you. We really appreciate this review. We have also been delighted to welcome your sister to the business too! Thanks again Richard Richard Booty CEO Pet Sitter Plus

Ericka
Not customizable to my business. (USA)
Utente LinkedIn Verificato
Medicina veterinaria, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Was not customizable to suit my business.

3,0 5 anni fa

Commenti: It was very informative and gave me ideas on intake forms and the setting up of my online appointments, payments etc.

Aspetti positivi:

That it was user friendly and had pre made client intake forms.

Aspetti negativi:

Although it helped that they had the software set up to help give you a boost. The software couldn’t be changed to fit with the needs of my business. It just focused on just pet Sitting I was unable to incorporate the Grooming services I provide to clients online.

Annie
Owner (USA)
Servizi alla persona e alla famiglia, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Truly the Best Pet Care Mgmt System

5,0 11 mesi fa

Commenti: Very grateful PSP exists! Their software best fits our needs and their support helps with anything complex I encounter using the platform.

Aspetti positivi:

Somehow very few pet care software platforms offer the option for tipping?? That was essential to me. Pet Sitter Plus handles the scheduling logistics in a very clean way and it's built with attention to pet needs specifically, and doesn't require a ton of tailoring to get a build you like. I went through soooo many softwares trying to find one that was a good fit for my biz and PSP was by far the best I found.

Aspetti negativi:

The learning curve for building some of the systems (like recurring invoicing) wasn't hyper intuitive, but their customer care team is very helpful and thorough via email and on video calls so it's been a non issue.

Risposta di Pet Software

10 mesi fa

This is a wonderful review. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software.  Your positive feedback is very much appreciated and it continues to be a pleasure to support you.  Thanks again  Richard Richard Booty  CEO  Pet Sitter Plus

Laura
Operations Manager (UK)
Servizi ai consumatori, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Absolutely Amazing Time Saving

5,0 11 mesi fa

Commenti: I really liked the fact they pair you up with a coach to walk you through everything. It was really reassuring having that person we could go to with any questions. We've been using the system for about 3-4 months now and we've got all of our customers and staff into it. Whereas there's often pushback to change, I can honestly say that the reaction has been overwhelmingly positive on both sides.

Aspetti positivi:

It's very customisable - we trialled a lot of options and found so many that were limited - for example could only do walking and not boarding, couldn't do invoicing, couldn't do timesheeting, could do boarding, but couldn't do a csv export. As we offer so many different services and have quite a lot of customisation, we really needed something that could do it all. With the ongoing cost of living crisis, when reviewing options, cost was also critical. Pet Sitter Plus was one of the most, if not the most economical option, and because it did absolutely everything it meant although we started out looking for just a scheduling system, we could actually streamline several of our platforms into Pet Sitter Plus and save hugely on subscription fees overall.

Aspetti negativi:

Because it's so customisable, I can see there being quite a steep learning curve for complex businesses or for people with limited experience of software or computers etc. Having said that, I think we must fall into the category of one of the more complicated set ups in terms of all of the services we offer and the fact we ended up merging four separate platforms into one, and it was absolutely fine. Their customer service is amazing, our coach was brilliant, breaking the set up process down into chunks and always being on hand to answer questions and recommendations.

Risposta di Pet Software

11 mesi fa

This is a wonderful review Laura. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software. I am really pleased to hear that you feel that we have been a great partner for you and we will continue to be there to support you as your business grows and develops.  Thanks again  Richard Richard Booty  CEO  Pet Sitter Plus

Carol
owner (USA)
Servizi ai consumatori, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

I have enjoyed using PSP for 11 years.

4,0 11 mesi fa

Aspetti positivi:

It is easy to schedule, and invoice clients. The customizable client database is really great as well.

Aspetti negativi:

You can not shut down future dates to client requests. For example, if on November 1st I am already booked solid for Christmas I can not turn off requests for the Christmas date, I have to shut down all visits from November 1st through December 25th. Over the many years this has caused me to loose a ton of revenue in missed visits and admin work when I receive emails for visits on the dates I do have availability. This has been the hardest obstacle to work around and will be the main reason why I decide to leave. I am giving till the end of 2024 and then I have to make the change if this is not a feature that is added.

Risposta di Pet Software

11 mesi fa

Thank you Carol. As a much-valued client for many years, we thank you for your feedback and additional feature suggestions. I am happy to tell you that blocking off dates in the client portal is one of our next big projects to work on as well as a Calendar view and Xero Integration. You might also like to know that we have some soon to be released new features with our QuickBooks integration and exciting enhancements to the Planner. I appreciate you taking the time to write your review of our software and our team would love the opportunity to personally discuss any features or issues you may be having. Thanks again Richard Richard Booty CEO Pet Sitter Plus

Mel
Owner (Australia)
Servizi ai consumatori, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Pet Sitter Plus

5,0 6 mesi fa

Commenti: Weve been with PS+ for 12 months, we love its all in one place and all notes and the layout is easy. Clients like that they can book directly.

Aspetti positivi:

It incorporates all invoices, bookings, pets notes, expenses all in one.

Aspetti negativi:

Cant block out days or times not available. Have to void the whole invoice and start again when make changes. Sending emsils in voice gorm or quote form sometimes dont attach the codes correctly. Cant remove / delete old or inactive clients.

Risposta di Pet Software

6 mesi fa

Thank you very much for providing this great review of our software and for your feedback about additional features. I am happy to say that some of the features you have suggested have already been added to our future development list. Our helpful and experienced Support Team are there to help if you have any questions or are experiencing any issues with your software. Thanks again  Richard Richard Booty  CEO  Pet Sitter Plus

Johnny
Owner (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

We love this software

5,0 11 mesi fa

Commenti: Overall we are very happy with the service.

Aspetti positivi:

The availability, professionalism, and knowledge of our tech support staff, Patrice.

Aspetti negativi:

Some features are complicated to set up.

Risposta di Pet Software

11 mesi fa

This is a wonderful review. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software.  Your positive feedback is very much appreciated and it continues to be a pleasure to support you.  Thanks again  Richard Richard Booty  CEO  Pet Sitter Plus

Xuan
Owner (USA)
, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Pet Sitter Plus has enabled my pet business to grow by leaps and bounds! Could not rave enough!

5,0 7 anni fa

Commenti: Pet Sitter Plus has enable Tails of the City Pet Care and Born to Run Pet Fitness the ability to centralize all client ' pet details for easy access by managers and sitters/walkers. As a mobile-based business, the ability to retrieve important information on schedules, emergency contacts and pet care routines has made life for our managers and sitters so much easier. Allowing us to handle complicated administrative tasks in less time and with less effort than our old system, Pet Sitter Plus has enabled us more time to focus on growth. Offering our clients peace of mind has been a priceless feature. Clients really appreciate all the benefits they receive like being able to request visits and update their schedule through their online portal, pay online with a credit card and get real time visit confirmation via email with sitter notes and pet pictures. Keeping track of payments and invoicing clients is a pain free experience now. Everything from client calendars, sitter schedules to invoices is synchronized and with a click of the mouse bulk invoices and auto-charges can be made simultaneously and accurately. The customizable element of Pet Sitter Plus was a very valuable feature. The ability to customize forms, feedback reports was essential. Not all businesses are run the same way so to be able to modify the software to meet our needs was crucial to the smooth operation of the business.

Aspetti positivi:

I started Tails of the City Pet Care in DC in 2002. During the early years, pet sitting had not exploded as it has now so the available pet sitting software was extremely lacking. It was just as easy to manage using spreadsheets and Quickbooks. To cater to the ever growing pet professionals, there are now more options out there with sophisticated, powerful features that cannot easily be replicated. With expansion in mind, Tails of the City sought out to incorporate a pet sitting software that would aid in its expansion plans. After researching and test running many of the pet sitting software options on the market, the choice was clear: Pet Sitter Plus! The real-time, GPS-pinned visit confirmation through emailed feedback reports enables us to provide transparency, accountability and peace of mind to our valued clients. They love the pet pictures that accompany the feedback reports and have confessed that receiving pictures of their fur babies in their in-box is the highlight of their work day. Getting onboarded to the Pet Sitter Plus platform was a breeze, especially with the help of my software trainer, Drew Bensen. He was not only personable ' knowledgeable but as a pet sitting company owner himself, knew how the software could be tweaked to accommodate all the different branches and users I had at Tails of the City. We have a number of different locations, serving much of DC, Maryland ' Virginia and needed a product able to handle multiple locations. Although we have not experienced any problems with the software as it is extremely reliable and can handle a great deal of data management ' complex scheduling, on our wish list is the app that clients, managers and walkers/sitters can all use to run our business even more smoothly. One great thing about Pet Sitter Plus is that they are committed to keeping up with trends and pay attention to user needs. An app is in the works that will enable full GPS tracking during walks, if desired and updates via text messaging. For all that Pet Sitter Plus offers currently and in the short-term, the cost cannot be matched, It is the most affordable option out there without sacrificing customer service, on-going support or features.

Risposta di Pet Software

7 anni fa

Thank you Xuan so much for this fantastic review. It's great to hear that you continue to feel that we have been a great partner for you. We really appreciate this brilliant review. Thanks again Richard Richard Booty CEO Pet Sitter Plus

Sandra
Director (UK)
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Fabulous software! Couldn't do without it now!

5,0 8 anni fa

Commenti: Using Pet Sitter Plus has transformed our business for the better and been central to massively increasing our turnover and customer satisfaction. We had been using a manual system with a calendar in outlook, spreadsheets and Quickbooks for invoicing for several years. However, with texts and emails coming in from clients as well as phone messages on the answer phone and mobile, jobs were always getting missed and changes to the schedule weren't always acted on meaning we turned up at houses to walk a dog but it was out, and dogs turning up for boarding at sitters who didn't know they were coming. As the business grew, with more bookings and more staff and sitters, the problems got worse. We are so grateful to Richard and the team at Pet Sitter Plus. It was a bit daunting at first to put 'all our eggs in one basket' but we are so glad we did. It is so reliable and always accessible by all the staff wherever you are, on the PC or the mobile. Our sitters and staff love it - no more mistakes and missed dogs and everyone knows what they are supposed to be doing. Our admin loves it too! No more hours spent with the paper calendar trying to match it up to invoicing, and it used to take us literally hours to check it all over before raising each and every invoice. Now it is all done with a click of a button!! Paying compensation is all sorted too and needs the minimum of checking before we can do everyone's payment. So easy!! Clients love the portal and are getting to grips with booking their own walks rather than asking us in a text or email. They have been busy uploading photos of their pets and adding all their feeding and sleeping information. They can see all the walks that are booked in and can easily book online for any additional walks or day care that they need. Our software coach was brilliant and walked us through all the processes we needed during our trial to go live. We quickly saw that it was the software for us and suits us perfectly. Any questions we had, she was always at the end of an email and, in the end, it was pretty seamless to get all our clients on board. My team and I would recommend Pet Sitter Plus without hesitation!

Aspetti positivi:

Easy to use, clients love it, online booking, record kept of all transactions, clients can register credit cards so payment can be automated, lots of comprehensive questions to make sure clients tell us everything important about their pets, keeps home security and alarm details... invoicing completed within minutes, saves us masses of time in admin and it's always accurate!

Aspetti negativi:

Maybe the mobile app needs freshening up but that is coming out soon we're told. Anything we suggest as an improvement goes into their development list and they welcome ideas and want to know what we want.

Risposta di Pet Software

8 anni fa

Thank you Sandra for this fantastic review

Justin
MD (UK)
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Professional software for Professional Pet Sitters

5,0 6 anni fa

Commenti: Our company has been benefiting from the services provided by Pet Sitter Plus since 2013. In all honesty, it feels more like a partnership, as though Pet Sitter Plus provide the backbone to our organisation, allowing us to focus our efforts on what we do best, being with the animals. I shudder to recall the years prior to using the software. The administration involved in running a popular, successful and rapidly growing company, based in London was, at best, a white knuckle ride. Then came the calm brought by the team from Pet Sitter Plus, literally clearing my desk overnight and giving me a clean, professional, reliable system to handle and process our admin. Our clients love it, our staff love it, I love it. The system is in a state of constant evolution, meaning new features are developed and added over time. The software works for pet sitters, day cares, kennels, pet hotels, groomers, basically if you look after pets, this software will look after you.

Aspetti positivi:

-Ease of use -Plethora of features -Cost effectiveness -24/7 Customer Service -Client facing portal -Positive client feedback

Aspetti negativi:

Owing to the software's ability to process most scheduling, invoicing, financial reporting and administration tasks, I often found myself in the office with little to do and therefore drinking too much coffee

Risposta di Pet Software

6 anni fa

Thank you Justin so much for this fantastic review. I remember coaching you through the changeover to PSP some years ago and I am really pleased to hear that you continue to feel that we have been a great partner for you. We really appreciate this positive review. Thanks again Richard Richard Booty CEO Pet Sitter Plus

Tori
Owner (USA)
Servizi ai consumatori, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Pet Sitter Plus

5,0 5 anni fa

Commenti: It will take some time to learn the system and convert clients and pet sitters to the system. My customer service rep is phenomenal and walked me through it step by step. Representative is always available to take my call, answer my silly questions, or schedule a ZOOM session when needed. Once familiar with the system, it's easy to use and exudes every bit of professionalism you need as a serious pet-sitting business. Clients love it!

Aspetti positivi:

I searched high and low for salient software unique to the pet-sitting industry, that offered more than just "dog walking" assignment support. I offer extended pet care, via boarding and move-in care, that span several days/weeks (not just an hourly service) and was at a loss for years until I found PSP! It has saved me in so many ways...if not countless hours tracking sitters, clients and pet details. HIGHLY RECOMMEND PSP!

Aspetti negativi:

I like everything about this software and have 0 dislikes/complaints.

Risposta di Pet Software

5 anni fa

This is a wonderful review Tori. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software. I am really pleased to hear that you feel that we have been a great partner for you, especially Marianne. We really appreciate this review. Thanks again Richard Richard Booty CEO Pet Sitter Plus

Valerie
Owner (USA)
Servizi alla persona e alla famiglia, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

I couldn't run my business effectively without it!

5,0 8 anni fa

Commenti: It literally made my job easier. I no longer have to waste my time with several programs, as PSP combined most everything all into one platform. I used to spend hours organizing and sending out schedules, and PSP now does that for me. My customers also love their emailed confirmations, invoices, and receipts of payments. PSP truly took my business to a higher level of professionalism that I never could have achieved using our old scheduling/management techniques.

Aspetti positivi:

How it completely streamlines the booking process directly from the clients onto the pet sitter's schedules. Nothing gets lost in translation. I also love how the pet sitters can acknowledge their schedules and check-in/check-out of each job as they complete it. These are just two out of many, many desirable features this software has!

Aspetti negativi:

I would like to be able to add attachments to the client's files (i.e. their Service Contracts, for example). This would almost completely eliminate the use(waste) of paper in my company. I would also like the sitters to be able to mark themselves off for particular hours of the day as opposed to entire days.

Risposta di Pet Software

8 anni fa

Hi Valerie, Thank you very much for providing this great review of our software. Its also useful to receive your feedback about additional features that you require and I am happy to say that both of the features mentioned are on our short term development list. Thank you again Richard CEO Pet Sitter Plus

Deidre
Owner (USA)
Servizi ai consumatori, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best Business Decision

5,0 3 anni fa

Commenti: A++++. Best business decision I’ve made. Worth every Penny. I’d be list without it

Aspetti positivi:

LOVE the customer Service and support especially the zoom sections that are scheduled to get me familiar with the product and to customize for my needs. I get really quick responses to my emails asking for help. Keeps me super organized and getting the information I need for taxes is super easy. I really suck at paperwork. This software is a lifesaver! Best decision I’ve ever made

Aspetti negativi:

Cons? Wow that’s a tough one. I guess that it doesn’t auto invoice after last visit. I know it has a bulk invoicing feature.

Risposta di Pet Software

2 anni fa

This is a wonderful review Deidre. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software. I am really pleased to hear that you feel that we have been a great partner for you. We really appreciate this review. Thanks again  Richard Richard Booty  CEO  Pet Sitter Plus

Samantha
Owner (UK)
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great software and service

5,0 7 anni fa

Aspetti positivi:

I have been a user of this software from its very early days. It has been developed with the users rather than just by software developers. This means it really works for pet sitting and walking companies, big and small. There are so many features, all developed from feedback from the users. I feel that they really listen to any feedback or issues you might have. It is extremely reliable. I can only think of one service outage in the six or seven years I've been using it which is fantastic. The sliding scale of charges makes it very fair to the smaller companies. I've now scaled down my business from 6 staff to just myself. I still use the software simply for the scheduling and invoicing functions. When I've had problems, usually my operator error, the response from the service desk is very quick.

Risposta di Pet Software

7 anni fa

Thank you so much for taking the time to review our software. It has always been a pleasure to support you and we hope to continue doing so for many years to come. Thanks again Richard Richard Booty CEO Pet Sitter Plus

Jolie
Owner (USA)
Salute, benessere e fitness, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best customer service

5,0 6 anni fa

Commenti: It’s me the worst part of my job absolutely easy. It takes a little time that it hardly exist anymore.

Aspetti positivi:

After an event Atlanta show slow learning process, this is really been a game changer. I’ve been able to cut my paperwork hours by 90%. This is not an exaggeration. The other great thing is that the customer service is excellent and rep. walked me through the program and explained any thing I asked. I’m not a technically savvy person so this was really important in order to make this program work as well as it does.

Aspetti negativi:

I have to touch a computer to use it. Aside from that, it’s perfect.

Risposta di Pet Software

6 anni fa

Thank you so much for taking the time to review our software and our service Jolie. Your positive feedback is extremely valuable and very much appreciated. Thanks again Richard Richard Booty CEO Pet Sitter Plus

Shannon
Owner (USA)
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

This software is EVERYTHING you need to run your pet sitting business!

5,0 7 anni fa

Commenti: Billing, invoicing, scheduling, employee compensation and vacation request, client info, etc!

Aspetti positivi:

I don't know what I'd do without this software! From scheduling to billing and invoices, everything is run efficiently and effortlessly. I have gained SO much free time by using PSP, and my employees and clients also love it! The customer service is also top-notch! When you sign up, they have someone walking you through every single step, and they are there for you when you have any questions!

Aspetti negativi:

Although I do love this software, it is less "pretty" than others I've tried out. It's efficiency definitely makes up for it though! They also don't have any app, but are supposed to be coming out with one very soon!

Risposta di Pet Software

7 anni fa

Thank you Shannon very much for providing this great review of our software and for your feedback about additional features. I am happy to say that the 'new look' interface will be more appealing and we are sure you will like it. Thanks again Richard Richard Booty CEO Pet Sitter Plus

Tess
Owner (USA)
Servizi ai consumatori, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Life changing!

5,0 8 anni fa

Commenti: Saves me tons of time. Keeps us organized for scheduling, billing, payroll, and an easy reference point for revenue and compensation comparison.

Aspetti positivi:

PSP has been life changing for myself and my managers! Tasks that used to take me hours (and hour and hours) like invoicing can now be done in minutes, in bulk! It's also very user friendly and the customer service is top notch! Customer representative and company are responsive and seem eager to hear suggestions and the software continues to improve with regular updates. I'm very impressed and grateful! I highly recommend!

Aspetti negativi:

There is some room for improvement with the GPS feature, but it's something I know they're already working on.

Risposta di Pet Software

8 anni fa

Thank you so much for taking the time to review our software and our service. Your positive feedback is extremely valuable and very much appreciated. Our next release is due out early May 2017 and I hope very much that you find the new features beneficial. Thanks again Richard Richard Booty CEO Pet Sitter Plus

Tricia
Manager (USA)
Servizi ai consumatori, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Exactly what our dog walking business needed.

5,0 8 anni fa

Aspetti positivi:

The software is very flexible and customizable, suiting our needs right away. Bulk scheduling, billing, and processing are all super easy. GPS locations help us keep track of our staff, and emailed notes to clients with pictures are a nice touch and make everyone happy. PSP is constantly working to improve their service as well, taking suggestions to heart and always considering their clients' needs and wishes. Every question gets answered promptly, the rare issue is resolved immediately, and every update gives us another opportunity to improve our own business as well.

Risposta di Pet Software

8 anni fa

Thank you so much for this fantastic review. I remember coaching you through the changeover some years ago and I am really pleased to hear that you continue to feel that we have been a great partner for you. We really appreciate this review. Thanks again Richard Richard Booty CEO Pet Sitter Plus

Therese
President/Owner (USA)
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Pet Sitter Plus has been tremendous in managing my business which includes 30+ employees.

5,0 7 anni fa

Commenti: Processing billing is no longer a nightmare. PSP has made it possible for me to bill hundreds of clients with the click of a button. It is smooth, easy and certainly makes the business run more effectively. Scheduling and managing my staff with PSP is simple. I can make changes to our schedule easily and monitor my staff remotely by viewing their check-in and check-out times.

Aspetti positivi:

The software is NOT a cookie cutter program, which many of the other software systems seem to be. The program can be tailored to what I need for my business and the way that it is run. The customer service is available around the clock and they are very supportive.

Risposta di Pet Software

7 anni fa

Thank you Therese very much for taking the time to write this positive review. You have been a valued client for many years so it is really fantastic that you feel that we continue to support you well. Thanks again Richard Richard Booty CEO Pet Sitter Plus

Victoria
President (USA)
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Game Changer!!

5,0 8 anni fa

Aspetti positivi:

This software program has cut down on my office work significantly, it truly has been life changing for me as a business owner and a mother. New clients and existing clients sign up, input all their info, schedule and cancel online and can even pay on the portal as well. Scheduling & Payroll have never been easier. Clients love accessing the portal when out of town to view their feedback and pictures of their pets. My PSP advisor is super helpful and always available. I wish I found this software when I started my business 7yrs ago!!! HIGHLY RECOMMEND!!

Aspetti negativi:

Set up time (like any software program) is tedious but worth it. I wish there was a way sitters could communicate with one another on the portal if they are sharing visits. I know this is something they are working on currently.

Risposta di Pet Software

8 anni fa

Thank you so much for taking the time to review our software and our service. Your positive feedback is extremely valuable and very much appreciated. I can also confirm that the function you mention is right up there on our short term development list. Thanks again Richard Richard Booty CEO Pet Sitter Plus

Natalie
Office Manager (UK)
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

easy for walkers/ sitters to use, I'd like other functions

4,0 7 anni fa

Aspetti positivi:

walkers find it incredibly easy to use, diaries work fine. easy to do invoicing. Finding info on the clients and pets is really easy. for all our basic needs it works fine

Aspetti negativi:

wish there was other CRM functions built in, like notifications when a puppy gets to a certain age we can contact them to amend services and check in about neutering etc, make it easier for marketing also.

Risposta di Pet Software

7 anni fa

Thank you so much for taking the time to review our software. It¿s much appreciated and we are glad to be of service to you. We always listen to feature requests from our clients and have noted your suggestions. Thanks again Richard Richard Booty CEO Pet Sitter Plus