--- description: Scopri le funzionalità di KnowledgeOwl, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: KnowledgeOwl - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per la gestione delle conoscenze](/directory/30094/knowledge-management/software) > [KnowledgeOwl](/software/132902/knowledgeowl) # KnowledgeOwl Canonical: https://www.capterra.it/software/132902/knowledgeowl Pagina: 1/11\ Avanti: [Pagina successiva](https://www.capterra.it/software/132902/knowledgeowl?page=2) > Facile da utilizzare e aggiornare, KnowledgeOwl elimina le complicazioni associate alla creazione e alla gestione di una knowledge base per i tuoi clienti e dipendenti. > > Conclusione: valutazione di **4.8/5** stelle assegnate da 237 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza KnowledgeOwl? Serve tutte le aziende che hanno bisogno di condividere informazioni con clienti, dipendenti e altri gruppi online. In particolare è progettato per le piccole imprese, le startup, le organizzazioni SaaS, gli enti governativi e le organizzazioni non profit. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.8/5** | 237 Recensioni | | Facilità d'uso | 4.8/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.9/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.8/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.7/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: KnowledgeOwl - **Area geografica**: Broomfield, USA - **Anno di fondazione**: 2015 ## Contesto commerciale - **Prezzo di partenza**: 100,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop) - **Lingue supportate**: inglese - **Paesi disponibili**: Albania, Andorra, Australia, Austria, Belgio, Bielorussia, Bosnia ed Erzegovina, Bulgaria, Cechia, Cipro, Città del Vaticano, Croazia, Danimarca, Estonia, Figi, Finlandia, Francia, Germania, Gibilterra, Grecia e altri 56 ## Funzionalità - Archiviazione di documenti - Archiviazione e conservazione - Branding personalizzabile - Catalog Management - Condivisione di documenti - Controllo accessi/Autorizzazioni - Controllo della versione - Creazione di report/analisi - Dashboard - Discussions/Forums - Editor di testo RTF - Gestione SEO - Gestione dei contenuti - Gestione dei feedback - Gestione del flusso di lavoro - Gestione della knowledge base - Gestione delle conoscenze - Gestione utenti - Modelli personalizzabili - Modifica del testo - Monitoraggio della conformità - Portale self-service - Rendicontazione e analisi statistiche - Ricerca del testo completo - Ricerca/Filtro - Sistema plurilingue - Strumenti collaborativi - Third-Party Integrations ## Integrazioni (4 in totale) - Freshdesk - Slack - Zapier - Zendesk Sunshine ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica ## Categoria - [Software per la gestione delle conoscenze](https://www.capterra.it/directory/30094/knowledge-management/software) ## Categorie correlate - [Software per la gestione delle conoscenze](https://www.capterra.it/directory/30094/knowledge-management/software) - [Software per la Customer Experience](https://www.capterra.it/directory/30671/customer-experience/software) - [Software di gestione documentale](https://www.capterra.it/directory/30063/document-management/software) - [Software per servizio clienti](https://www.capterra.it/directory/22/customer-service/software) - [Software di knowledge base](https://www.capterra.it/directory/32454/knowledge-base/software) ## Alternative 1. [Document360](https://www.capterra.it/software/177031/document360) — 4.7/5 (292 reviews) 2. [Freshservice](https://www.capterra.it/software/132997/freshservice) — 4.5/5 (720 reviews) 3. [Freshdesk](https://www.capterra.it/software/124981/freshdesk) — 4.5/5 (3434 reviews) 4. [Guru](https://www.capterra.it/software/145390/guru) — 4.8/5 (639 reviews) 5. [Connecteam](https://www.capterra.it/software/153140/connecteam) — 4.6/5 (5213 reviews) ## Recensioni ### "Best in class tool and avoids developing our own help guides by developers" — 5.0/5 > **Charles** | *17 novembre 2023* | Consulenza manageriale | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Easy to use, stable and feature rich which meets our needs. Their customer service is top notch and easy to work with. > > **Inconvenienti**: I'd like to be able to have some content accessible behind the login and some publicly accessible. I don't think that mixed mode is there. For example I need to host login help content somewhere and right now we do that in a different way because our users need to login to KO with our SSO. > > Amazing company that stands behind product and is making improvements all the time. thank you KO for being a great partner\! ----- ### "Easy to use and top notch support." — 5.0/5 > **Scott** | *15 luglio 2025* | Macchinari | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The product is easy to use, is getting continuous improvement, and the support is second to none. While we generally do not need to use their support often (because the product is very intuitive), any time we have had to, the support has been fast and efficient. > > **Inconvenienti**: In order to get the look/feel that we require (standardized header/footer, and page numbering), I need to present my articles in iFrames. > > We have been with KnowledgeOwl since 2015 and have never had an issue that made us contemplate changing companies. ----- ### "Probably the best company on the planet." — 5.0/5 > **David** | *27 aprile 2026* | Servizi finanziari | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I have been a professional technical writer for over 40 years and this is easily the best product I have ever used. They really have thought of everything. The product is fast, reliable and includes features I didnt know I needed until I started using them. Insane value for money. > > **Inconvenienti**: There is literally nothing I dont like, and I hope the commuity of users grows and grows. Even their values as an organisation are commendable. > > As a company, they are the best. Their support team is super responsive and always available. Nothing is too much trouble. We are on the other side of the world and they treat us like guests. ----- ### "Simple, easy to use, but can be costly\!" — 3.0/5 > **Kate** | *21 aprile 2026* | Sport | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: It solved a problem for us needing to organize and share information with our coaches and teachers. It's got a clean layout is and once you get going it can be very quick to create guides and how-to's for users. > > **Inconvenienti**: Like anything it can take some time to figure out where everything lives and what everything does. Some of the customization options are a bit limited but for a simple user like me it's great. It may not have everything you need if you want something very advanced and it can get pricey. > > It works well for keeping information organized and easy to access for multiple users. It can be expensive though for a small business. ----- ### "Intuitive documentation platform backed by great customer support." — 5.0/5 > **Peggy** | *27 gennaio 2026* | Software informatici | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Intuitive documentation too Being able to reuse content in multiple ways Amazing customer support Being able to import various file types > > **Inconvenienti**: I can't think of any cons - for every question I've had, KO support has provided a helpful answer or workaround\! > > KnowledgeOwl has been a great documentation platform for our team. The platform is intuitive and easy to use, which made both onboarding and ongoing maintenance straightforward. What really stands out is their customer service. The support team is responsive, knowledgeable, and genuinely helpful, and they consistently go above and beyond to answer questions or provide guidance. Overall, it’s been a reliable tool and a very positive experience. ----- Pagina: 1/11\ Avanti: [Pagina successiva](https://www.capterra.it/software/132902/knowledgeowl?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/132902/knowledgeowl) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati