--- description: Scopri le funzionalità di Survicate, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Survicate - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Strumenti per survey](/directory/30092/survey/software) > [Survicate](/software/132914/survicate) # Survicate Canonical: https://www.capterra.it/software/132914/survicate Pagina: 1/5\ Avanti: [Pagina successiva](https://www.capterra.it/software/132914/survicate?page=2) > Capture more customer feedback and deliver a better customer experience. Use 20+ native integrations to act on customer feedback. > > Conclusione: valutazione di **4.6/5** stelle assegnate da 99 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Survicate? Customer feedback surveys for scaling companies ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.6/5** | 99 Recensioni | | Facilità d'uso | 4.7/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.8/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.3/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.3/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Survicate - **Area geografica**: Warsaw, Polonia - **Anno di fondazione**: 2013 ## Contesto commerciale - **Prezzo di partenza**: 0,00 USD - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese, polacco - **Paesi disponibili**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua e Barbuda, Arabia Saudita, Argentina, Armenia, Aruba, Australia, Austria, Azerbaigian, Bahamas, Bahrein, Bangladesh, Barbados, Belgio, Belize e altri 209 ## Funzionalità - A/B Testing - Analisi delle ricerche degli utenti - Analisi delle sensazioni - Analisi delle tendenze - Analisi visiva - Avvisi/Notifiche - Coinvolgimento dei clienti - Comunicazione multi-canale - Creazione di report/analisi - Creazione e design di moduli - Dashboard - Distribuzione multi-canale - Domande discriminanti - Domande personalizzabili - Feedback anonimi - Feedback costanti - Generatore di sondaggi - Gestione dei feedback - Gestione dei sondaggi - Gestione dell'esperienza del cliente - Gestione della campagna - Gestione delle risposte - Gestione di ambasciatori del marchio - Gestione di feedback negativi - Inserimento aziendale - Libreria di domande - Live Results Sharing - Logica di esclusione - Modelli personalizzabili - Monitoraggio delle conversioni - Monitoraggio delle revisioni - Monitoraggio/analisi dell'uso - NPS dei clienti - Notifica di revisione - Parametri prestazionali - Personalizzazione di URL - Real-Time Analytics - Real-Time Reporting - Rendicontazione e analisi statistiche - Segmentazione - Segmentazione della clientela - Sondaggi e feedback - Sondaggi online - Sondaggi sul coinvolgimento dei dipendenti - Struttura sondaggio CSAT - Struttura sondaggio NPS - Tipi di questionari a risposta multipla - Trascinamento della selezione (Drag & Drop) - Visualizzazione di dati - Workflow Automation ... e altre 6 funzionalità ## Integrazioni (66 in totale) - AWeber - ActiveCampaign - Agile CRM - Airtable - Amplitude - Braze - Calendly - Campaign Monitor by Marigold - Close - Coda - Constant Contact - Copper - Customer.io - Drift - Drip ... e altre 51 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Strumenti per survey](https://www.capterra.it/directory/30092/survey/software) ## Categorie correlate - [Strumenti per survey](https://www.capterra.it/directory/30092/survey/software) - [Software per l'automazione dei contact form](https://www.capterra.it/directory/10023/forms-automation/software) - [Software per il successo del cliente](https://www.capterra.it/directory/30961/customer-success/software) - [Software di customer satisfaction](https://www.capterra.it/directory/30541/customer-satisfaction/software) - [Software per NPS](https://www.capterra.it/directory/32075/nps/software) ## Alternative 1. [Typeform](https://www.capterra.it/software/137289/typeform) — 4.7/5 (983 reviews) 2. [Bitrix24](https://www.capterra.it/software/113540/bitrix24) — 4.2/5 (1005 reviews) 3. [Google Forms](https://www.capterra.it/software/176571/google-forms) — 4.7/5 (11594 reviews) 4. [SurveyMonkey](https://www.capterra.it/software/32728/surveymonkey) — 4.6/5 (10513 reviews) 5. [Jotform](https://www.capterra.it/software/158456/jotform-4-0) — 4.7/5 (2928 reviews) ## Recensioni ### "10/10 for Survicate" — 5.0/5 > **Charlotte** | *11 settembre 2024* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: We've been using Survicate for just over 3 months, and have been overly impressed with the entire platform. It's straightforward to set up and sync/integrate with any CRM. I love the ease of being able to send ad-hoc surveys out at different touchpoints of our Customer Journey. The dashboard is straightforward to navigate, and the reporting tool is ace. > > **Inconvenienti**: I haven't come across anything that I've not been happy with or found a workaround for. > > We've had a really positive experience and I would highly recommend. The help-centre is informative and when I've needed to contact the support team, they've always been quick to respond and super helpful. ----- ### "Survicate integrates well within our marketing efforts" — 5.0/5 > **Sandra** | *21 ottobre 2024* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Integration with ActiveCampaign and the template library. The usage of the tool is very easy. > > **Inconvenienti**: We are currently on a legacy pricing plan, which restricts our access to many features. Survicate requires us to upgrade to access these features, effectively doubling our current costs. I believe this situation should be handled differently, considering we are legacy clients. While some incremental changes may be reasonable, it feels unfair to compel us to upgrade in this manner. Additionally, we are experiencing issues with duplicate survey responses, which are also being captured by the chatbot. Cleaning up these duplicates is currently a manual process, and I feel there should be better solutions within the tool. It would be helpful to add a sorting filter that brings all duplicate survey responses together, rather than requiring us to go through all answers to identify them. Improvements are needed in this area, such as the ability to remove or exclude duplicate responses and a better system for identifying chatbot inputs. > > I am very pleased with Survicate, but I notice that many competitors are emerging in the market. It is essential to listen to your clients and continue evolving the platform without putting pressure on them to increase prices. Survicate has been seamlessly integrated into our marketing efforts, and we can share logins across the company with different levels of access. ----- ### "Feedback one year later" — 3.0/5 > **Utente Verificato** | *28 novembre 2018* | Produzione di alimenti | Tasso di raccomandazione: 5.0/10 > > **Vantaggi**: Reactivity of support Design to build survey \> easy > > **Inconvenienti**: No synchronisation with our CRM at the begining Some small bugs ----- ### "AI Driven Customer Feedback" — 5.0/5 > **Graeme** | *22 ottobre 2024* | Assicurazioni | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: The survicate platform is really easy to use and provides us with customer feedback in an easy to digest format. The AI insight tools in particular have been incredibly helpful for us as a business allowing us to quickly analyse large volumes of customer feedback and pinpoint any issues with our customer experience that require action. > > **Inconvenienti**: I don't have any specific cons and the platform is regularly adding new features which I appreciate. We did have a minor billing issue once but this was resolved promptly by the service team. > > The overall experience has been very positive and Survicate has provided us with a very useful tool in understanding what our customers think and acting on their feedback at a reasonable cost. ----- ### "Survicate Review" — 4.0/5 > **Utente Verificato** | *31 ottobre 2025* | Internet | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: I like how user friendly survicate is and how intuitive the analytics dashboard is. Also, how customizable the design of the surveys can be. > > **Inconvenienti**: I've run into the scenario where I've wanted to run the same survey in different formats. For example, run the same survey as a link in emails and as a pop-up on the website, but I don't think you're able to aggregate the responses and analysis of those responses from both even if they are identical surveys. > > This has been my first survey tool that I've used in my career and I've found it very easy to learn and adapt to multiple scenarios. ----- Pagina: 1/5\ Avanti: [Pagina successiva](https://www.capterra.it/software/132914/survicate?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/132914/survicate) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Dati strutturati