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Cos'è Cin7 Core?

Integrato con QuickBooks Online e Xero, è adatto a piccole e medie imprese che operano nei settori della vendita al dettaglio e all'ingrosso, manifatturiero e alimentare, che devono gestire i livelli di stock. La soluzione copre l'intero ciclo aziendale della gestione dello stock. I dettaglianti di Shopify, Magento, Amazon e eBay integrano DEAR Systems per ottenere molto di più della semplice gestione dello stock. DEAR Inventory offre funzionalità che forniscono le informazioni necessarie per gestire i costi e aumentare al massimo i profitti.

Chi utilizza Cin7 Core?

Produttori, grossisti/distributori, dettaglianti e operatori di e-commerce.

Cin7 Core Software - 1
Cin7 Core Software - 2
Cin7 Core Software - 3
Cin7 Core Software - 4

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Le barre verdi mostrano il prodotto con il risultato migliore in base alla valutazione media e al numero di recensioni.

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Recensioni su Cin7 Core

Punteggio medio

Nel complesso
4,3
Facilità d'uso
4,2
Servizio clienti
4,4
Caratteristiche
4,2
Rapporto qualità-prezzo
4,3

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
55%
4
32%
3
7%
2
2%
1
4%
Robert
Robert
Director (Australia)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

IntegrationKings review of Dear Systems

5,0 3 anni fa

Commenti: A great overall platform for anyone selling products in the market that wants to control their Inventory correctly and the workflows in relation to an Inventory business. Also from an accounting background it is a full end-to-end solution in relation to ensuring the accounting is 100% correct in the business.

Aspetti positivi:

The features we like most about Dear Systems and so do the clients we work with are: - Integrations around stock control and sales workflows with Woo Commerce and Shopify. - Complete bi-directional integration with Xero and QBooks Online. - Love the fact that we can do Supplier Deposits and Customer Deposits, tracking them correctly within the accounting system. - Also the fact that we can do multi-level Build of Materials for manufacturing clients and then sell via multiple of sales channel.

Aspetti negativi:

The features we least like most about Dear Systems: - Reporting in the platform takes abit to set-up and ensure you are getting the reporting you want out of the system. - Would like to see more integrations over time into the core platform overall as well.

Samantha
Owner and Designer (USA)
Beni di consumo, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Using Cin7 Core for Order Management

5,0 4 mesi fa

Commenti: I had one-on-one help onboarding and troubleshooting from Muskan Israni who was very patient, helpful, and knowledgeable about the software.

Aspetti positivi:

I like that I can integrate my sales channels (Etsy and Shopify - Amazon is an option too, but I opted not to integrate it to save money) and input manual orders in one place to keep track of orders, inventory, shipments, and payments. I used their previous product OrderHive, so it is all fairly intuitive to use, and they provided great onboarding and setup.

Aspetti negativi:

I wish it was more affordable for my small business like OrderHive was

Giannina
Supply Chain Manager (Uruguay)
Beni di consumo, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Has potencial but a very poor customer service and is missing very simple yet important functionalities

2,0 2 mesi fa Nuova

Commenti: We were working with orderhive and had to change to Cin 7.
At first it looked very promising because Cin 7 had some nice new functionalities but but we never imagined we were going to go back on some basic funcionalities we had. We thought the new system would outgrow the one we used, but this didnt happened. The new cin 7 core didnt include very practical and easy funciontalities we used on daily basis.
For example now we are not able to have 2 different stores like we had for our wholesale business and retail .We see the sales alltogether and because of this simple reason there are many things we are not able to do. Then being able to update attributes of products in bulk from the site, having unpickable bins, being able to map shopify to several locations not only one, being able to select what not to push into quikbooks and I could go on.
Some very easy and simple features that made our lifes very easy are not cin 7 core now, so for us it has been a lot of work and hours of implementation and we are not happy with it overall. We will probably change to another system ibn the future, not now because it has been very tiring for the whole team and it has taken a lot of our time.

Aspetti positivi:

The best about Cin 7 core is that it is very easy to receive merchandise at the warehouse.

Aspetti negativi:

The customer service is really bad. If you dont resend the tickets they might never answer, then, when they do answer, they give you a really bad response to close the ticket and want you to get tired of asking. 95% of the important issues do not get solved they tell you they cant help you, when you know there has to be a simple way to solve certain issues or they just answer what ever they want without considering what you asked for in the first place. You waist lots of time in this. They send you tutorials that dont resolve your issues and so on, I can keep on going.

Joanie
Logistic coordinator (Canada)
Prodotti tessili, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Hard to set up

4,0 4 mesi fa

Commenti: I liked the person who helped us to set up, but he's connection was poor so sometimes, it was hard to follow the conversation. The team don't really know how the app (integrations) works together without a inventory system so it's hard to have specifications about it. I liked the little video I had before, but at one point I wasn't able to use it again. Overall, It was a long process that wasn't really easy to follow step by step. We are live but a lot of thing is still unknown of not clear. We had product that was suppose to be "out of stock" because of past orders, that was "back on stock" so this morning we have to deal with customer. An onboarding journal would have been awesome so we can have a step by step guide and a place to write our thoughts a long the way instead of forgetting it between the meeting. For the cost on the onboarding, it didn't worth it at all

Aspetti positivi:

Once you understand how it works, it makes everything easier.

Aspetti negativi:

The integration is really hard to follow. There's a platform available to follow it, but you don't actually see anything on it or you you do, you don't really understand what you can do or not. I feel like there was no link between each task. I didn't like that the onboarding team do a lot instead of letting you do it so you get more familiar with all the process.

Christopher
Christopher
CFO (USA)
Utente LinkedIn Verificato
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Dear systems deliver what if promises

4,0 2 anni fa

Commenti: We've been using it live for one month and so far the transition has been relatively smooth.

Aspetti positivi:

Comprehensive ERP features that are built with the workflow and accounting in mind. Excellent interface with Xero. Very customizable, but in an easy to understand fashion.

Aspetti negativi:

For those switching from other platforms, it could use better historical data import functionality. In particular outstanding orders. We had about 200 open orders when we made the switch, and had to enter them manually as Dear's import features could not handle our workflow.