DEAR Systems

Chi utilizza DEAR Systems?

Produttori, grossisti/distributori, dettaglianti e operatori di e-commerce.

Cos'è DEAR Systems?

Integrato con QuickBooks Online e Xero, è adatto a piccole e medie imprese che operano nei settori della vendita al dettaglio e all'ingrosso, manifatturiero e alimentare, che devono gestire i livelli di stock. La soluzione copre l'intero ciclo aziendale della gestione dello stock. I dettaglianti di Shopify, Magento, Amazon e eBay integrano DEAR Systems per ottenere molto di più della semplice gestione dello stock. DEAR Inventory offre funzionalità che forniscono le informazioni necessarie per gestire i costi e aumentare al massimo i profitti.

Dettagli su DEAR Systems

DEAR Systems

http://dearsystems.com

Fondata nel 2012

Video di DEAR Systems
Play
-thumb
-thumb
-thumb
-thumb
-thumb

Panoramica dei prezzi di DEAR Systems

DEAR Systems non dispone di un piano gratuito ma offre una versione di prova gratuita. La versione a pagamento di DEAR Systems è disponibile a partire da 249,00 USD/mese.


Prezzo di partenza

249,00 USD/mese

Versione gratuita

No

Prova gratuita

Implementazione e assistenza di DEAR Systems

Assistenza

  • Assistenza diretta 24 ore su 24
  • Online

Implementazione

  • Cloud, SaaS, Web
  • Dispositivi mobili - iOS nativo
  • Dispositivi mobili - Android nativo

Formazione

  • Webinar
  • Documentazione

Caratteristiche di DEAR Systems

  • Accesso da dispositivi mobili
  • Assemblaggio di componenti (kitting)
  • CRM
  • Email Marketing
  • Gestione SEO
  • Gestione dei resi
  • Gestione dell'inventario
  • Gestione delle promozioni
  • Gestione delle recensioni
  • Gestione multi-store
  • Marketing multi-canale
  • Modelli
  • Sicurezza dei dati

Visualizza l'elenco completo di Piattaforme e-commerce

  • Contabilità dei fondi
  • Contabilità del progetto
  • Crediti esigibili
  • Fatturazione e contabilizzazione
  • Gestione delle buste paga
  • Gestione delle immobilizzazioni
  • Gestione delle tasse
  • Ordini di acquisto
  • Organizzazioni senza scopo di lucro
  • Pubblica amministrazione
  • Riconciliazione bancaria
  • Studi contabili/commercialisti
  • Tracciabilità delle spese

Visualizza l'elenco completo di Software di contabilità

  • Accesso da dispositivi mobili
  • Assemblaggio di componenti (kitting)
  • Avvisi/Notifiche
  • Creazione di report/analisi
  • Formulazione di previsioni
  • Gestione dei fornitori
  • Gestione del magazzino
  • Gestione multi-canale
  • Gestione nuovi ordini
  • Gestione scorte di produzione
  • Gestione stock commercianti al dettaglio
  • Identificazione del prodotto
  • Ottimizzazione dell'inventario

Visualizza l'elenco completo di Software per Inventory Management

  • CRM
  • Controllo di qualità
  • Gestione degli ordini
  • Gestione dei richiami di prodotti
  • Gestione del ciclo di vita dei prodotti
  • Gestione della produzione
  • Gestione delle ricette
  • Rintracciabilità a monte e a valle
  • Tracciabilità

Visualizza l'elenco completo di Software per controllo qualità prodotti

  • Acquisti
  • Codici a barre/RFID
  • Formulazione di previsioni
  • Gestione 3PL
  • Gestione degli ordini
  • Gestione dei resi
  • Gestione dell'inventario
  • Gestione della qualità
  • Gestione della ricezione e dello stoccaggio
  • Gestione delle spedizioni
  • Sincronizzazione in tempo reale
  • Sistema multi-locale

Visualizza l'elenco completo di Software per gestione magazzino

  • Firma elettronica
  • Gestione degli sconti
  • Gestione dei buoni regalo
  • Gestione dei resi
  • Gestione delle commissioni
  • Profili conti clienti personalizzati
  • Programma di fidelizzazione
  • Punto di vendita al dettaglio
  • Scansione di codici a barre
  • Sistema multi-locale
  • Terminale di cassa per ristoranti
  • integrazione e-commerce

Visualizza l'elenco completo di Software per negozi

Le migliori alternative a DEAR Systems

Altre alternative a DEAR Systems

Recensioni su DEAR Systems

Leggi tutte le recensioni

Valutazione complessiva

4,3/5

Punteggio medio

Facilità d'uso 4,2
Servizio clienti 4,4
Caratteristiche 4,1
Rapporto qualità-prezzo 4,3

Valuta il software

Condividi la tua esperienza con altri acquirenti.

Scrivi una recensione!
Nick C.
Director
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    5 /5
  • Facilità d'uso
    5 /5
  • Caratteristiche e funzionalità
    5 /5
  • Assistenza clienti
    5 /5
  • Rapporto qualità-prezzo
    5 /5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 3/10/2019

"The best cloud-based Inventory Management option for SMEs"

Commenti: As a consultant implementing DEAR Inventory for a wide range of SMEs, we have solved an innumerable amount of problems along the way. From Batch tracking, to serial number tracking, integrations with online stores, accounting, shipping, reporting and forecasting, etc, it is all there. The team at DEAR are generally very quick to respond and offer assistance, and the users are given the power to request and vote on new features to be implemented. The subscription pricing is also at a point where it represents huge value for money.

Vantaggi: As a cloud integration consultant working with SMEs in Adelaide and interstate to solve inventory management issues by implementing the right software, DEAR has proven again and again to be the leading choice for these businesses and is now our recommended choice as an implementation specialist. DEAR has the functionality to provide a central solution to any SME looking to sell online or instore across a number of channels, and manage all the inventory in one place.The integration with Xero is top notch and the most robust I've seen of almost any app that connects to Xero. The integrations to eCommerce channels are consistent in their setup and options and allow a great deal of flexibility. Complementing these integrations are shipping service integrations that allow for a full suite of inter-connected apps with DEAR as the hub.

Inconvenienti: If I had a gripe, it would be around some minor inconsistencies within the UI across various parts of the software, as well as some minor inconsistencies with various reports that are available.

  • Fonte della recensione 
  • Data della recensione: 3/10/2019
Dallas L.
Office manager
Commercio all'ingrosso, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
  • Valutazione complessiva
    4 /5
  • Facilità d'uso
    4 /5
  • Caratteristiche e funzionalità
    4 /5
  • Assistenza clienti
    5 /5
  • Rapporto qualità-prezzo
    5 /5
  • Consigliato
    9/10
  • Fonte della recensione 
  • Data della recensione: 22/11/2019

"Dear has significantly helped our company"

Commenti: Our overall experience is positive. It was a little bit of a learning curve, but now that we have it down, I couldn't imagine going back. It helps us stay organized and helps us become more efficient and detailed with our operations.

Vantaggi: We transferred from Quickbooks to Dear Systems and it has been a great improvement. Our ability to manage inventory is far greater than before with QB. It's simple/easy to use, but also robust and has some very helpful features. We're in the wholesale industry. On the sales side - we love the pick, pack, and ship functions. This allows us to easily provide another level of detail for our customers that we couldn't before. We can enter what we packed on what pallet and then easily print pallet break downs and detailed packing lists. I also like the way you can mass pick, or mass print sales orders. The advance sale option is nice, so you can track back order shipments right on the same screen as the original order.
On the purchase order side, the advance receiving functions let you receive inventory against one PO more than once which is helpful.
We also just started keeping some inventory in another warehouse, so the ability to keep track of that through dear is nice.
Also the B2B portal has been a nice addition to our company as well.

Inconvenienti: I think the reporting tab is pretty clunky, that might be what I like least about Dear. They're on the right track, and some of those reports are very helpful. It's just that I have to export them to excel and modify them quite a bit for them to be what I want them to be.
Also I think the "credit purchase order" and "credit sale note" functions are pretty confusing/complicated.

Risposta del fornitore

da DEAR Systems il giorno 21/4/2020

Hello Dallas,

Thank you for your valuable feedback. We have done major improvements to the reports section. With the new UI/UX improvement that was rolled out in the beginning of 2020 the usability and functionality of reports has never been easier. We have detailed knowledge base articles for each report and how to use it. You can read more about it by visiting https://support.dearsystems.com/support/solutions/folders/1000217591/. If you have any questions you can contact us at any time on [email protected] & a Customer Success agent will be ready to do a quick demo to help you.

Best Regards,
DEAR Team.

  • Fonte della recensione 
  • Data della recensione: 22/11/2019
Cole N.
Production Technician
Produzione di apparecchi elettrici/elettronici, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    1 /5
  • Facilità d'uso
    4 /5
  • Caratteristiche e funzionalità
    2 /5
  • Assistenza clienti
    1 /5
  • Rapporto qualità-prezzo
    3 /5
  • Consigliato
    0/10
  • Fonte della recensione 
  • Fonte: SoftwareAdvice
  • Data della recensione: 3/3/2020

"Poor Experiences"

Commenti: I wish I had control over whether we switched to a new inventory management system, but all I can do is voice my displeasure and hope that change comes. As for anyone looking into it, it seems to me that DEAR has gotten mostly positive reviews. In my experience, I've had almost nothing positive to say about it. I sincerely hope that everyone will put in a little extra money for something more reliable and customer oriented so they, or those that they work with, will not have to deal with the frustrations our warehouse has gone through.

Vantaggi: It seems that DEAR is cheaper than other options, and seems to have a wide variety of functionality -- at the very least, it has all the functionality that our company and our warehouse needs.

Inconvenienti: This product in particular has been so poor that I dedicated a lot of time to find places to review it. I started using DEAR 4 years ago when I picked up my job at this company. My company was small then, and DEAR had not been in use for very long when I got there. Speed has always been an issue, but it hasn't become a big issue until recently as we've become more dependent on inventory and getting things done in a timely manner. In addition to being slow, we experience almost daily shutdowns of the site where nothing can be accessed. Usually, these last anywhere from a few minutes to 30 minutes, but the other day it went down for over 2 hours! This was during our shipping time when we are entirely dependent on the system, although it should be noted that we are dependent on it for the majority of the working day anyways. We ended up staying late to compensate -- and it was a Friday. Support was not any help as they always provide empty reassurance that their 'team is working hard to improve and optimize the servers', and don't provide any kind of real fix. I could accept that if it noticeably improved over the years, but it hasn't. Clearly it's not enough of an issue for them to actually address. Overall, terrible software service and terrible customer service. If they excel at anything, it's making their website look pretty -- although I have my complaints about poor functionality of the website as well. TL;DR -- Would not recommend to my worst enemy

Risposta del fornitore

da DEAR Systems il giorno 15/4/2020

Hello Cole,
Thank you for your feedback. Over the last year, we have done a lot of change to improve the performance. To name a few; individual database for each customer, code restructuring, optimize the query, offloading some processing to different servers for quick execution and we also have a 24/7 team monitoring the system for any performance issues & addressing them before customers get affected.
One of our Customer Success Managers has been trying to contact you. We want to give you personalized attention to help you resolve any difficulty you may be facing.
Best Regards,
DEAR Team.

  • Fonte della recensione 
  • Fonte: SoftwareAdvice
  • Data della recensione: 3/3/2020
Luke M.
CEO
Prodotti alimentari e bevande, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
  • Valutazione complessiva
    5 /5
  • Facilità d'uso
    4 /5
  • Caratteristiche e funzionalità
    4 /5
  • Assistenza clienti
    5 /5
  • Rapporto qualità-prezzo
    5 /5
  • Consigliato
    7/10
  • Fonte della recensione 
  • Data della recensione: 24/6/2019

"Great Product, Great Price"

Commenti: DEAR does exactly what it says it does, its a no frills solution for a company with basic inventory needs. We moved to DEAR from MS Dynamics NAV due to the fact that Dynamics options were limitless and for a still small but growing business it was too feature heavy and navigating around to get to the parts we needed was tiresome. What I'd really like to see is a stronger roadmap now from Dear to ramp up their features, particularly reporting isn't great, its quite static and you can't build your own, so a report builder would be ideal or an integration with a BI service so that you can build reports elsewhere. Our particular bugbear is trying to track down stock by batch and location, the information is there but its not in the best format. However for the price you can't complain, dear is an easy to use product that serves a wide variety of needs.

Vantaggi: Easy to use, value for money, cloud based, integrates with finance package, support is great.

Inconvenienti: Reporting functionality needs work, no ios app, light on more advanced features

  • Fonte della recensione 
  • Data della recensione: 24/6/2019
Ivan H.
Operations Manager
Produzione di apparecchi elettrici/elettronici, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
  • Valutazione complessiva
    5 /5
  • Facilità d'uso
    5 /5
  • Caratteristiche e funzionalità
    4 /5
  • Assistenza clienti
    5 /5
  • Rapporto qualità-prezzo
    5 /5
  • Consigliato
    9/10
  • Fonte della recensione 
  • Data della recensione: 15/8/2019

"Great cloud-based ERP software"

Commenti: It is my first exposure to cloud-based ERP software, DEAR. I am pretty pleased with its performance. Pretty simply to use and easily to understand each module. The tutorial video presentation is really useful which u can easily accessing it by clicking from the main menu. No hassle to go around to find it.
Overall, my management and myself are pleased to spend almost 6 months to switch over from our existing ERP system

Vantaggi: User friendly
Good video demonstration on tutorial, easy to understand and follow
excellent aftersales support - swift in response

Inconvenienti: No direct module to handle goods replacement and warranty process /RMA portions
Not too user friendly or suitable to be used on project based jobs/ activities

  • Fonte della recensione 
  • Data della recensione: 15/8/2019