Chi utilizza Cin7?

Grossisti, dettaglianti, importatori e produttori di prodotti leggeri multicanale si rivolgono a Cin7 quando hanno bisogno di un'unica piattaforma che consenta loro di contenere i costi mentre si espandono in nuovi mercati e aggiungono canali di vendita.

Cos'è Cin7?

Cin7 è una piattaforma di gestione automatizzata dello stock per i marchi che aumentano le entrate di oltre un milione di dollari. Cin7 sincronizza lo stock con le vendite e gli ordini su ogni canale di vendita fisico e online, automatizzando i processi di ordinazione per una maggiore efficienza. I marchi che vendono o distribuiscono prodotti utilizzano Cin7 per mantenere bassi i costi, avere margini e flusso di cassa elevati e tenere le scorte al giusto livello. Nota: Cin7 non è adatto per la gestione delle risorse.

Dettagli su Cin7

Cin7

http://www.cin7.com/

Fondata nel 2011

Video di Cin7
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Panoramica dei prezzi di Cin7

Cin7 non dispone di un piano gratuito e non offre una versione di prova gratuita.


Versione gratuita

No

Prova gratuita

No

Implementazione e assistenza di Cin7

Assistenza

  • Assistenza diretta 24 ore su 24
  • Orario lavorativo
  • Online

Implementazione

  • Cloud, SaaS, Web

Formazione

  • Di persona
  • Live Online
  • Webinar
  • Documentazione

Caratteristiche di Cin7

  • Archiviazione di documenti
  • Avvisi/Notifiche
  • Creazione di report/analisi
  • EDI Testing
  • Gestione delle anomalie
  • Integrazione di terzi
  • Pianificatore del flusso di lavoro
  • Supporto per EDI Mapping
  • Supporto per il database

Visualizza l'elenco completo di Piattaforme EDI

  • Accesso da dispositivi mobili
  • Assemblaggio di componenti (kitting)
  • CRM
  • Email Marketing
  • Gestione SEO
  • Gestione dei resi
  • Gestione dell'inventario
  • Gestione delle promozioni
  • Gestione delle recensioni
  • Gestione multi-store
  • Marketing multi-canale
  • Modelli
  • Sicurezza dei dati

Visualizza l'elenco completo di Piattaforme e-commerce

  • Check-in/Check-out
  • Codici SKU/UPC
  • Codici a barre/RFID
  • Formulazione di previsioni
  • Gestione degli articoli
  • Gestione dei fornitori
  • Gestione nuovi ordini
  • Monitoraggio dei costi
  • Monitoraggio dell'inventario
  • Ottimizzazione dell'inventario
  • Rilevamento di numeri di serie

Visualizza l'elenco completo di Programmi per inventario

  • Evasione di ordini
  • Gestione cataloghi
  • Gestione degli ordini arretrati
  • Gestione dei resi
  • Gestione dell'inventario
  • Gestione delle spedizioni
  • Gestione di ordini speciali
  • Inserimento ordini
  • Monitoraggio degli ordini
  • Ordini ricorrenti

Visualizza l'elenco completo di Software di gestione degli ordini

  • Carrello degli acquisti
  • Commercio sui social
  • Email Marketing
  • Gestione SEO
  • Gestione cataloghi
  • Gestione degli ordini
  • Gestione dei canali
  • Gestione dei resi
  • Gestione dell'inventario
  • Gestione delle promozioni
  • Integrazione di mercati
  • Mobile Commerce
  • Sincronizzazione di dati

Visualizza l'elenco completo di Software e-commerce multicanale

  • Accesso da dispositivi mobili
  • Assemblaggio di componenti (kitting)
  • Avvisi/Notifiche
  • Creazione di report/analisi
  • Formulazione di previsioni
  • Gestione dei fornitori
  • Gestione del magazzino
  • Gestione multi-canale
  • Gestione nuovi ordini
  • Gestione scorte di produzione
  • Gestione stock commercianti al dettaglio
  • Identificazione del prodotto
  • Ottimizzazione dell'inventario

Visualizza l'elenco completo di Software per Inventory Management

  • Acquisti
  • Codici a barre/RFID
  • Formulazione di previsioni
  • Gestione 3PL
  • Gestione degli ordini
  • Gestione dei resi
  • Gestione dell'inventario
  • Gestione della qualità
  • Gestione della ricezione e dello stoccaggio
  • Gestione delle spedizioni
  • Sincronizzazione in tempo reale
  • Sistema multi-locale

Visualizza l'elenco completo di Software per gestione magazzino

Le migliori alternative a Cin7

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Recensioni su Cin7

Leggi tutte le recensioni

Valutazione complessiva

4,3/5

Punteggio medio

Facilità d'uso 4,2
Servizio clienti 4,2
Caratteristiche 4,2
Rapporto qualità-prezzo 4,1

Valuta il software

Condividi la tua esperienza con altri acquirenti.

Scrivi una recensione!
Vasili K.
MD
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
  • Valutazione complessiva
    5 /5
  • Facilità d'uso
    4 /5
  • Caratteristiche e funzionalità
    4 /5
  • Assistenza clienti
    4 /5
  • Rapporto qualità-prezzo
    4 /5
  • Consigliato
    8/10
  • Fonte della recensione 
  • Data della recensione: 13/9/2020

"CIN7 ERP for a technical sales business"

Vantaggi: Intuitive process flow.
Nice fit with existing processes.
B2B Platform.
Customer Service.

Inconvenienti: No ability to digitally pick items in a warehouse

Risposta del fornitore

da Cin7 il giorno 15/9/2020

Hello Vasili,
Thank you for your review. We are happy to know that you found value in our software system and our support team.
We will share your feedback with the product team as we are always looking for improvements.

Sincerely,
The Cin7 Team

  • Fonte della recensione 
  • Data della recensione: 13/9/2020
Sean S.
Owner & IT Manager
Prodotti alimentari e bevande, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
  • Valutazione complessiva
    4 /5
  • Facilità d'uso
    3 /5
  • Caratteristiche e funzionalità
    5 /5
  • Assistenza clienti
    4 /5
  • Rapporto qualità-prezzo
    3 /5
  • Consigliato
    7/10
  • Fonte della recensione 
  • Data della recensione: 11/9/2019

"Extremely powerful inventory and order processing and logistic package"

Commenti: While challenging to learn and deploy, it's unique feature set and capabilities mean they don't have any one direct competitor and you'd have to piece together multiple platform and cloud services to get the same level of features and functionality.

Vantaggi: Cin7 has allowed us to integrate and resolve most of our order processing, logistics, inventory and accounting functions into one platform. The API integration into Xero is critical for our business. The reporting capabilities are very powerful and can be used to resolve a number of sales, inventory and regulatory reporting requirements. There really isn't any product on the market that rolls all these features into one package.

Inconvenienti: The price is very expensive and the learning curve is quite steep. The CRM functions are pretty light and need fleshing out. Of most concern were the surprisingly large number of bugs and errors in the reports. Support has been responsive and fixed most issues we have discovered in a timely fashion, but it has been surprising how many bugs we have identified and had to report. This left us feeling like we were paying to be a beta tester. As time goes on and the product matures, this should become less of an issue and I don't consider it a deal breaker, but Cin7 could really improve in this area.

Risposta del fornitore

da Cin7 il giorno 15/9/2019

Hi Sean,
Thank you for your review. We are glad to hear that you found value in our software system and support team.
We will share your feedback with the product team, as we are always looking for improvements.

  • Fonte della recensione 
  • Data della recensione: 11/9/2019
Suzanne V.
Operations Manager
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
  • Valutazione complessiva
    5 /5
  • Facilità d'uso
    5 /5
  • Caratteristiche e funzionalità
    5 /5
  • Assistenza clienti
    4 /5
  • Rapporto qualità-prezzo
    5 /5
  • Consigliato
    8/10
  • Fonte della recensione 
  • Data della recensione: 12/1/2021

"Cin 7 Supported a 112% Growth in Sales"

Commenti: Our onboarding was long as we had specific requirements we wanted to fulfil before going live. The implementation Specialized [SENSITIVE CONTENT HIDDEN] was excellent, patient and accommodating while we established workflows and set up the data. When we moved to post-live Support we were handed to [SENSITIVE CONTENT HIDDEN] who was equally amazing in his support of our project. He always went above and beyond to answer our many questions in a timely fashion. We ran smoothly through Q4 with a growth of 112% in sales. Without Cin7 we would not have been able to fulfil the orders we the ease we did

Vantaggi: Once we were running the system is seamless. The inventory management is accurate and connects to our shopify sites (3) and NuOrder. We now have transparency of inventory across the organization. We were able to do small customizations to give us the detailed reporting we need in all departments of the business.

Inconvenienti: Support has been very good and are always quick to get to our questions. The hours are the only area of improvement I would suggest. For our business (retail/wholesale) we required longer than the suggested 6 week onboarding. I am very please Cin7 was able to accommodate this as now our system is exactly what we need with established workflows that can grow with our business. If we had not taken the extra time to get it right I anticipate the teams user experience would have been painful

  • Fonte della recensione 
  • Data della recensione: 12/1/2021
Glenn J.
MD
Articoli sportivi, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
  • Valutazione complessiva
    1 /5
  • Facilità d'uso
    3 /5
  • Caratteristiche e funzionalità
    2 /5
  • Assistenza clienti
    1 /5
  • Rapporto qualità-prezzo
    1 /5
  • Consigliato
    0/10
  • Fonte della recensione 
  • Fonte: SoftwareAdvice
  • Data della recensione: 18/6/2020

"Full of bugs with appalling customer service"

Commenti: The platform is full of bugs
The platform is full of bugs. On-boarding was appalling. Stock sync is a mess, keeps zeroing out our Shopify stock. Uploading from Cin7 to Shopify is impossible, we tried and lost all our store listings......took 5 days to re-enter the data. One of the main features is supposed to be having a single point of product truth, in reality its anything but, our Shopify store does a better job of managing stock and new product loading.
Help is slow and lacks basic workflow understanding. Support have no interest in anything outside the basic video help tutorials.....other than quoting for custom integration! We paid for the Xero migration, this was not completed so our accountant managed the transition from MYOB. Its taken 18 months to get that charge refunded...$3800..... Our on-boarding was a failure, we have asked for a discount as the system has not been delivering what we have paid for.......point blank refusal.....just an offer to discount a new on boarding process.....that''s right must be our fault! I have been very patient, multiple e-mails, phone calls with support but no movement at all. I will be moving to Tradegeko as soon as possible and taking these guys to small claims to recoup the costs we have invested into this platform. Sales people are very slick, on boarding team are nice people......but the product is full of bugs and middle management deliver appalling customer service. Stay away.

Vantaggi: Integration with our e-commerce stores.
Integration with our 3PL.

Inconvenienti: Features full of bugs.
Constant stock syncing errors.
Poor on-boarding.
Appalling support.

Risposta del fornitore

da Cin7 il giorno 29/6/2020

Thank you for your feedback, Glenn. Our aim is to continuously improve our services, so we appreciate the time you took to share with us your experience. While our records show that we have been in contact with you to resolve your issues, we regret that we have been unable to satisfy your specific workflow requirements. We still believe there is an opportunity for us to work together and to ensure the platform works for your business. Please contact customer support if you wish to discuss this further.

  • Fonte della recensione 
  • Fonte: SoftwareAdvice
  • Data della recensione: 18/6/2020
Michael R.
MD
Moda e articoli di abbigliamento, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
  • Valutazione complessiva
    4 /5
  • Facilità d'uso
    3 /5
  • Caratteristiche e funzionalità
    4 /5
  • Assistenza clienti
    1 /5
  • Rapporto qualità-prezzo
    3 /5
  • Consigliato
    6/10
  • Fonte della recensione 
  • Fonte: SoftwareAdvice
  • Data della recensione: 29/9/2020

"Great Softwear with huge potential let down by inability of staff"

Commenti: We were intending to create a central platform for processing of orders from several channels. Unfortunately, the knowldege of the Cin7 team, and their abilty to understand our requirements, let down what would otherwise be a great product. I have no doubt the software has far greater ability than we would ever need, but without a knowlegeable team and willingness to understand the basic requirements, it makes it extremely hard work.

Vantaggi: The flexibility and ability to adapt to our business needs, and the relative ease of configuring to our requirements. Good plug-ins, although obviously a new development still very much in beta stage.

Inconvenienti: Quality and attitude of the team, lets down what would otherwise be a great system, emphasised by an over enthusiatic initial sales person who promised everything, and leave the implimenttation team to pick up the tab. Implimentation dragged on for many many months longer than planned, with poor communication, and having to resort to strongly worded emails to get any response at all. 9 months on, and still no end in sight to the implimenttation process, with one team member blaming another, or a different department being the common issue. Some basic business and customer service training of their staff would go a long way to improving the experience.

Risposta del fornitore

da Cin7 il giorno 4/11/2020

Hi Michael,

Thank you for taking the time to review Cin7 and for sharing your concerns.

I'm sorry to hear that your experience with our customer support didn't meet your needs or expectations. We understand some of our staff have already been in touch with you to understand and resolve the issues you were experiencing.

We understand some of the delays were a result of a lack of response from your 3PL contact. We also recognise some of your unique customization requests were not feasible from our end. We are currently making improvements to our sales approach to be sure we understand customer requirements upfront. We've also recently hired more support team members with experience in leading SaaS businesses to meet the growing demand for Cin7. All of this to help ensure this won't happen to anyone else.

Thank you again for the feedback and choosing Cin7. It really helps us improve for you and our other customers.

Doug (CMO)

  • Fonte della recensione 
  • Fonte: SoftwareAdvice
  • Data della recensione: 29/9/2020