--- description: Scopri le funzionalità di Act!, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Act! - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software CRM](/directory/2/customer-relationship-management/software) > [Act\!](/software/133171/act) # Act\! Canonical: https://www.capterra.it/software/133171/act Pagina: 1/38\ Avanti: [Pagina successiva](https://www.capterra.it/software/133171/act?page=2) > Act\! include la gestione dinamica della pipeline di vendita e funzioni di marketing automation potenti, trasformandosi nel set di strumenti più avanzato per le PMI. > > Conclusione: valutazione di **3.9/5** stelle assegnate da 930 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Act\!? Act\! è un software CRM e di marketing automation che consente alle PMI che desiderano crescere di espandersi. A differenza di altre offerte, Act\! è l'unica piattaforma collaudata che si adatta perfettamente alla tua impresa. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **3.9/5** | 930 Recensioni | | Facilità d'uso | 3.9/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 3.6/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 3.9/5 | Sulla base delle recensioni complessive | | Funzionalità | 3.9/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 70% | (7/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Act\! - **Area geografica**: Scottsdale, USA - **Anno di fondazione**: 1987 ## Contesto commerciale - **Prezzo di partenza**: 30,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000 - **Implementazione e piattaforme**: Cloud, SaaS, Web, Windows (desktop), Windows (locale), Linux (locale), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: francese, inglese, olandese, tedesco - **Paesi disponibili**: Australia, Belgio, Francia, Germania, Nuova Zelanda, Paesi Bassi, Regno Unito, Stati Uniti, Sudafrica, Svizzera ## Funzionalità - Accesso da dispositivi mobili - Analisi dati della campagna - Archiviazione di documenti - Automazione del marketing - Avvisi/Notifiche - CRM - Campagne di drip marketing - Commenti/Note - Comunicazione multi-canale - Contatti condivisi - Creazione di report/analisi - Database clienti - Database contatti - Elaborazione di batch - Email Marketing - Gestione contatti - Gestione dei calendari - Gestione dei modelli - Gestione del flusso di lavoro - Gestione della campagna - Gestione della pipeline di vendita - Gestione della posta elettronica - Gestione delle attività - Gestione delle attività di vendita - Gestione delle pipeline - Gestione delle polizze assicurative - Gestione di potenziali clienti - Importazione/Esportazione di dati - Integrazione di social media - Lead Qualification - Marketing multi-canale - Monitoraggio degli utenti di siti web - Pagine di destinazione/Moduli web - Parametri prestazionali - Per il settore assicurativo - Preventivi/Stime - Previsione di vendita - Programmazione appuntamenti - Quadro della attività - ROI Tracking - Rendicontazione e analisi statistiche - Report personalizzabili - Ricerca/Filtro - Segmentazione - Sicurezza dei dati - Sistema di calendari e promemoria - Social Marketing - Strumenti collaborativi - Third-Party Integrations - Tracciamento delle interazioni ... e altre 4 funzionalità ## Integrazioni (24 in totale) - BigCommerce - Dropbox - Ecwid - Eventbrite - FreshBooks - Freshdesk - Google Contacts - Google Workspace - Instagram - LinkedIn for Business - Meta for Business - Microsoft 365 - Microsoft Outlook - QuickBooks Online - Shopify ... e altre 9 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software) ## Categorie correlate - [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software) - [Software per marketing automation](https://www.capterra.it/directory/6/marketing-automation/software) - [Software per automazione della forza vendita](https://www.capterra.it/directory/12/sales-force-automation/software) - [Software per servizio clienti](https://www.capterra.it/directory/22/customer-service/software) - [Software per la gestione dei contatti](https://www.capterra.it/directory/30016/contact-management/software) ## Alternative 1. [Zoho CRM](https://www.capterra.it/software/155928/zoho-crm) — 4.3/5 (6993 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.it/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.it/software/61368/salesforce) — 4.4/5 (18805 reviews) 4. [HubSpot CRM](https://www.capterra.it/software/152373/hubspot-crm) — 4.5/5 (4481 reviews) 5. [Dynamics 365](https://www.capterra.it/software/157279/dynamics-365) — 4.4/5 (5846 reviews) ## Recensioni ### "VP Construction and was a VP in Fire Protection" — 5.0/5 > **Harry** | *28 aprile 2026* | Proprietà immobiliari | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I have it for many many years\! Its an awesome setup that helps work\! I have done it over 25 years . I need it to work successfully and it is\! The letters written was though ACT. That's a way to keep track of customer's. I have over 4000 costumer's that I always look at\! > > **Inconvenienti**: NOTHING\! I like ACT a lot\! ----- ### "30 Years of Excellence: A CRM Relationship That Has Delivered Unmatched Value, Service, and Reliability" — 5.0/5 > **Dan** | *1 maggio 2026* | Servizi finanziari | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: For nearly 30 years, ACT\! has been one of the most valuable business relationships I’ve had—including compared to my banking partners. Very few companies today deliver this level of long-term value, service, and reliability. What stands out most is their exceptional customer support and continuous software improvement. In an era where many major companies charge significantly more for limited online-only service, ACT\! provides direct, high-level technical support from experienced senior technicians and engineers who genuinely stay with you until problems are fully resolved. Whether it’s recovering critical data or troubleshooting complex system issues, their team consistently delivers. ACT\! has remained an essential part of my business infrastructure because they combine affordability, powerful CRM functionality, and unmatched support better than virtually anyone else in the industry. > > **Inconvenienti**: If I had to identify one drawback, it would be that the software can occasionally be a bit finicky—particularly with things like Outlook integration needing to be reset or reconfigured from time to time. That said, this is rarely a serious issue because ACT\!’s support team can typically remote in and resolve it within minutes. My only real criticism would be the occasional communication challenges that can come with offshore support teams. In a global business environment, that’s simply part of modern customer service, and it’s a small tradeoff considering the outstanding level of technical support ACT\! provides at its price point. Ultimately, any minor frustrations are heavily outweighed by the company’s value, responsiveness, and commitment to keeping clients operational. > > My overall experience with ACT\! has been nothing short of exceptional. As of 2026, this represents a 29-year business relationship—one of the longest and most important professional relationships I have, including compared to many major service providers and financial institutions. I began using ACT\! when my business was in its earlier stages, paying roughly $99, and over the decades I’ve watched both my company and ACT\! evolve together. Today, even at a significantly higher investment, it remains worth every penny. Few companies can honestly claim to have delivered this level of consistent value, adaptability, and service over nearly three decades. What has kept me loyal is simple: unmatched customer support, dependable software, and continuous improvement. Their technical teams have repeatedly demonstrated an extraordinary willingness to solve problems completely—whether it involves troubleshooting, Outlook integration issues, or even recovering critical data. Their willingness to stay engaged until the issue is resolved provides a level of confidence that is increasingly rare in today’s software world. Like any long-term software platform, there are occasional technical hiccups, and at times communication with offshore support can require a little additional patience. However, these are minor considerations when weighed against the incredible affordability, depth of functionality, and level of service ACT\! consistently delivers. ACT\! is far more than just a CRM to my business—it has been a foundational operational tool for nearly 30 years. Their combination of value, reliability, and customer commitment is extraordinarily difficult to find, and I fully expect to remain a client for as long as I am in business. ----- ### "Review of my use of Act" — 4.0/5 > **peter** | *15 luglio 2026* | Agricoltura | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Marketing and sales, Its easy to use, and user friendly all very visible and easy to see , loads of options and facilities and functions Recording info is easy > > **Inconvenienti**: Flaky at times, some functions are slow, sometimes putting things in box's is slow Groups can be difficult to manage > > Great. Its easy to use, and user friendly all very visible and easy to see , loads of options and facilities and functions Recording info is easy ----- ### "As an expereience CRM user, I would not reccomend this software" — 2.0/5 > **Lydia** | *6 maggio 2026* | Prodotti tessili | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: We recently took over the family business, and if we didn't have 34 years on relevent data we wouldn't stick with this CRM. Hvaing used Salesforce, Hubspot, and other internal private CRM's I have to say it is the most inferior and non-user friendly one I have encountered. > > **Inconvenienti**: Static non-movable notes section. Formatting issues with the notes section, and constant glitching. Inability to copy and paste from preview. Weird organization method for contacts and company. Customer Success department is good, however having them in an overseas timezone when the 7th largest world economy is in California is very invonvienient time zone issue. Their overseas I.T. department has abolsutely no idea what they are doing. They were 15 minutes late for a ticketed scheduled meeting, and wouldn't have shown up if we didn't call them. They then hung up on our internal I.T. guy when they got confused, and then lied about it in the log notes; saying "he asked to put us on hold and never came back." I verified this later in another call. > > Very poor. I am giving 2 stars instead of 1 because the customer success department is decent. As mentioned, if there weren't 34 years of company data in the notes field (which is not something you can migrate to another software) I would not use this CRM. ----- ### "Satisfied ACT Customer" — 4.0/5 > **Kari** | *19 maggio 2026* | Servizi finanziari | Tasso di raccomandazione: 5.0/10 > > **Vantaggi**: The ACT desktop version is simple and easy to use for looking up contacts, taking notes, and generating pipeline reports. I appreciate having the capability of synchronizing updated information to the cloud. > > **Inconvenienti**: Using ACT for marketing and setting up work flows for email campaigns is not the most user friendly feature. Additionally, the customer support team is great but language barrier's can sometimes be a challenge in achieving desired results in a timely manner. > > My overall experience with ACT is better than average. However, it could still use some upgrades making it a more user friendly CRM. ----- Pagina: 1/38\ Avanti: [Pagina successiva](https://www.capterra.it/software/133171/act?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/133171/act) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati