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Cos'è Pocomos?

Pocomos è il software di controllo delle infestazioni per il 21° secolo. È stato progettato da operatori esperti nel controllo delle infestazioni, per essere utilizzato con qualsiasi sistema operativo e da tutti i dispositivi mobili. È un software per le attività di controllo delle infestazioni estremamente versatile.

Chi utilizza Pocomos?

Aziende di controllo delle infestazioni orientate alla crescita, che desiderano ottenere un ottimo sistema a un prezzo ragionevole.

Pocomos Software - 1
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Hai dubbi su Pocomos? Confrontalo con un'alternativa popolare

Pocomos

Pocomos

4,5 (35)
85,00 USD
mese
Versione gratuita
Prova gratuita
21
3
4,5 (35)
4,5 (35)
4,5 (35)
VS.
Prezzo di partenza
Prezzi
Caratteristiche
Integrazioni
Facilità d'uso
Rapporto qualità-prezzo
Servizio clienti
49,00 USD
mese
Versione gratuita
Prova gratuita
77
2
4,8 (274)
4,8 (274)
4,8 (274)
Le barre di valutazione verdi mostrano il prodotto con il risultato migliore in base alla valutazione media e al numero di recensioni.

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Recensioni su Pocomos

Punteggio medio

Nel complesso
4,5
Facilità d'uso
4,5
Servizio clienti
4,5
Caratteristiche
4,2
Rapporto qualità-prezzo
4,5

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
74%
4
11%
3
6%
2
6%
1
3%
William
William
Business Owner (USA)
Utente LinkedIn Verificato
Servizi ambientali, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Easy, thorough and modern software at reasonable pricing

5,0 7 anni fa

Commenti: Ease of use, less expensive and easy to adapt to.

Aspetti positivi:

Can have as many users as needed, pricing is based on active customer base. Runs the same across all platforms. Modern and easy to adapt to.

Aspetti negativi:

There is really nothing I can think of, we have had a few items we wanted changed and they usually respond to our needs in a timely fashion

Marie
Clerk (USA)
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

User Friendly!!

5,0 6 anni fa

Commenti: Overall, it is just a wonderful program that is easy to learn and figure out! Not many programs are like that!

Aspetti positivi:

I love how easy it is to route jobs with this software! We've actually tried other softwares, and none are as user friendly as Pocomos. Customers can log on to their own portal and pay their bills! Our customers love that! I even like that it has a texting program to give our customers a heads up for their next services. Ultimately it is quick, easy and even FUN to use this program in order to cater to all of our customers' needs!

Aspetti negativi:

I really wish there was a way to have automated calls. I love the texting program, but It would be great if there was some sort of calling system. I also wish that we can see which technician serviced a property last on the View/Add section when we click on a customer's name. It shows what day it was last serviced, but I would love to see which tech was there last time too rather than having to click on their account and take the longer route.

Stephanie
Vpresident (USA)
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Friendly and personable employees but the company seems understaffed to take care of its customers.

2,0 7 anni fa

Aspetti positivi:

I signed up with Pocomos because I liked their easy to read screens and the ease of use that it offered. It takes your business to paperless and "somewhat" automated. You will still have to manually identify who needs an upcoming service notification email and then generate it and the same applies with an advance phone call or text message (so not truely automated). Pocomos gives you the ability to text message customers and the customer can text you back. This system also allows technicians to upload photos to the customer's account which is nice.

Aspetti negativi:

I signed up with Pocomos in Feb 2017 and we planned to go live in May / June 2017. By November 30, 2017 I was still NOT up and going. When I sent my 1st data file to them, it came back to me for a proof read. EVERY customer's information record contained incorrect data. I took 8 weeks to manually do the spreadsheet myself to make sure the data was correct. Once the data was submitted, I was then told that they would only import one service per customer and not each service (I could have saved myself 3 weeks at least if I would have been told this ahead of time). Once my data was in "their hands" there were repeated issues of duplicate customers and data to the point they had to wipe the slate clean and redo it. Once redone, the same problems reoccurred. With no resolution in sight and my data file now 3 - 4 months out of date, I had to let them go. I paid fees and charges to convert to Pocomos and had nothing to show for it. I emailed my Pocomos contacts and asked for a partial refund of my charges and I heard back from NO ONE. While I liked the people at Pocomos very much, they couldn't get the job done. And to end the business endeavor, a simple emailed reply on their behalf would have been nice.

Caleb
Caleb
Owner (USA)
Utente LinkedIn Verificato
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

highly recommend

4,0 6 anni fa

Commenti: I have used them for almost 4 years and use this softwere everyday.

Aspetti positivi:

Great for a start-up because they give you your first 50 customers for free. it alows you to orginise your entire buisness from sales, collections, route, and on and on and on

Aspetti negativi:

It can be complicated because of all the different options. There can be a learning curve.

Michael
Owner (USA)
Utente LinkedIn Verificato
Prodotti chimici, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Dynamic Software

5,0 6 anni fa

Commenti: I have been using Pocomos for over 5 years, and it is clearly the best pest control software thus far.

Aspetti positivi:

Pocomos is a Dynamic software. As needs arise, they adjust the program. Also, the standard features are not add on modules like other software companies for pest control. I have tried all of the big ones. Have a question or issue, no problem. Chat with them right on all of the screens. They answer within 10 minutes while you continue to work! The reps are always so quick to answer. I have the same experience as everyone in the tech department.

Aspetti negativi:

I it's beginning, the androids did not work as well as Apple. Those early issues have long since been rectified.

Katie
Customer Service Representative (USA)
Servizi ai consumatori, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Pocomos have excellent customer service!

5,0 6 anni fa

Commenti: I have had several suggestions for their software development and they have listened to me and I always feel like my feedback is valuable.

Aspetti positivi:

I like the visual maps and visual routes. They are easy to understand. I also enjoy being able to make specific changes and templates designed for our customers and their needs.

Aspetti negativi:

If there is anything I don't like, I tell Pocomos and they fix it pretty quickly. I occasionally run into a small glitch after an update but I expect that after major updates. I expect them to be fixed as well, which they do. It would be nice if we could see the emojis customers send us. I just assume they are all "thumbs up".

Trent
Owner (USA)
, 501-1.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great software for new company

5,0 8 anni fa

Commenti: We started a new company and checked out multiple software companies and liked the functionality of Pocomos the best. We have been using them for just over 7 months now and have had a few hiccups here and there but the customer support has always been quick to respond and fix the issue. Our customers love getting their invoices via email and we love the variety of ways to communicate with the customer.

Aspetti positivi:

We love the ease of use with this software. It hardly took any time at all to get used to the features. We love the remote completion option and the ability to send mass texts/emails to customers.

Aspetti negativi:

The Geo-coding seems to be off for a handful of customers which sends our techs on the wrong route. The address is correct when typed into google but not when pulled up through pocomos. The manual Geo-coding wasn't working either which was frustrating.

Risposta di Pocomos

8 anni fa

Thanks for your review!

Jason
Owner (USA)
Servizi ambientali, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great for my office but not for my customers

4,0 5 anni fa

Commenti: I really like the software and have invested many hours and dollars into the implementation of it. Hopefully they can fix some of the issues that would seem to be very easy fixes. I do not want to have to make another change.

Aspetti positivi:

The software is easy to use. It has everything that my previous software did not. It was easy to set up and the support so far has been top notch. The pricing is fair and competitive.

Aspetti negativi:

Although I like using this software, my customers do not. It is not user friendly at all from my customer's perspective. The customer portal is surprisingly primitive, surprising because the software is very advanced. My customers are constantly having issues paying for their services through the portal and my outstanding A/R has increased by nearly 75%. Links to the portal expire or do not work leaving my customers frustrated and angry. This has been extremely disappointing. If we can't get paid for our services, then what is the point?

Blair
Owner (USA)
Servizi ai consumatori, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

It was good in the beginning but over time they don't care about you.

3,0 7 anni fa

Commenti: Good stuff

Aspetti positivi:

It is easy to use and very clean looking. Also they kind of have most of what you need. If you like average, there perfect.

Aspetti negativi:

When we first used pocomos it was great. Integration was painful, but it was a upgrade from our last system. But over time you will find out there are better companies who care more about there customers. There guy who does payment processing wow, alot of huge mistakes. They never fix things you ask, or get back to you in a normal time. They seem to implement system upgrades during business hours. There systems seems to be to simple and need more features. Somethings were thought out well, and others I have no idea who was drunk while programing. So it work with Google maps kind of, and then when you put a geo code in to make life easier. Nope it does not work and sends our techs to the wrong house. I am tired of typing. This is not a company to grow with.

Utente Verificato
Utente LinkedIn Verificato
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great software, excellent customer service!

5,0 6 anni fa

Aspetti positivi:

Pocomos is a great software and very dynamic, few recommendations we have made has been implemented in the program already. On top of that their customer service is excellent with fast reply from their staff.

Aspetti negativi:

Currently there is nothing that I would consider a problem with Pocomos.

Ethan
CEO (USA)
Prodotti chimici, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Pocomos is Great!!!

5,0 6 anni fa

Commenti: CSR was the most helpful person I've ever worked with. He helped me get set up, use the software, and was always able to trouble shoot any issues I had. It was a great experience.

Aspetti positivi:

I loved that I was able to set up contracts directly in the software. So convenient. The routing features were really easy to use as well.

Aspetti negativi:

It has a very intuitive design but it's kind of boxy. Wasn't always the most attractive thing to look at.

Gilesa
Owner (USA)
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Amazing Software, and Support

5,0 6 anni fa

Aspetti positivi:

I love the Pocomos software, it is very easy to use, and the staff there are so amazing and helpful. I plan on sticking with Pocomos for a very long time as the software has everything my company is looking for wrapped up into one program. If i run into any issues, reaching out to the staff there is easy, and they always solve my problems or answer any questions.

Aspetti negativi:

The only things I wish to see is a way to integrate Square reader into your system, the need for a mobile app (wish is actually in the process of happening now) and lastly, a scheduling portal where customers can schedule appointments themselves (via your website, or the online customer portal).

Kyle
Managing Officer (USA)
, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great Software

5,0 8 anni fa

Commenti: We have been using Pocomos for about 2 years now. It has helped us expand how we run out business. We have been able to provide better Customer services, collect more payments and communicate better between techs and the office.

Aspetti positivi:

Ease of processing. Ability to communicate easily between techs and office. Accessability to run office from anywhere. Ease of access for sales reps

Aspetti negativi:

Honestly nothing stands out. If there ever is anything of concern they update the software to customize our concerns.

Risposta di Pocomos

8 anni fa

Thanks Kyle for your review!

Emerald
Admin (USA)
Servizi ai consumatori, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great program

5,0 6 anni fa

Commenti: Great!! They are updating the program all of the time and continuing to help business grow.

Aspetti positivi:

Very user friendly and you don't have to wait a week to hear back from the staff if you have a question! Twenty minutes tops!

Aspetti negativi:

Need Automatic calling (but I heard it's in the works!!!)

Ryan
Owner (USA)
Servizi ai consumatori, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

User for 4 years

5,0 6 anni fa

Commenti: This is a great company. Good customer service, good product, and it has only gotten better over the years.

Aspetti positivi:

Easy to use, manipulate route work, or customer data. Paperless, time saving.

Aspetti negativi:

Sometimes updates can cause a glitch or issue during the workday. Maybe update testing should be more stringent?

Mike
Owner (USA)
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

I like the endless help from the support staff

5,0 7 anni fa

Aspetti positivi:

I like that servicing and sales is incorporated in the same software and that the support team helps quickly

Aspetti negativi:

I HATE that I have to use their credit card software, it's expensive and communist that they force you to use bottom line payments.

Vanessa
Admin (USA)
Elettronica di consumo, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Pocomos

5,0 6 anni fa

Commenti: I think the overall program is great, we are able to route our technicians areas pretty easy now.

Aspetti positivi:

Very easy to work through and with on a daily basis.

Aspetti negativi:

The schedule viewing and the times all the way on the left far side.

RONALD
Technician (USA)
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Amazing support. Great product

5,0 6 anni fa

Commenti: Fits great with my growing business.

Aspetti positivi:

When I first started I was able to enter my company information and was able to just get started. Clear and simple to use. Better functions than most software out there. The best customer service and customer support ever.

Aspetti negativi:

No app for this software. It would really help me since I am the only one doing work and scheduling

Blake
Customer Service Rep (USA)
Prodotti chimici, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great Pest Control Software

5,0 6 anni fa

Commenti: Super happy with the customer service. Help is literally a click away and they are always very helpful and responsive.

Aspetti positivi:

Customer service, functionality on the office side is fantastic. Scheduling appointments and customer contact is very easy.

Aspetti negativi:

Texting is a little difficult in the field but it sounds like that is going to be fixed with the release of the app.

Mark
Mark
Pest Management Professional (USA)
Utente LinkedIn Verificato
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Not a bad foray into cloud based pest software

4,0 7 anni fa

Commenti: It started us down a longer path until we found what worked best for us. Paperless, cloud integrated software is the goal for most service companies, which this provided.

Aspetti positivi:

It's a fluid system, easily ported to multiple devices/multiple routes. You can access data from any device that can run the app, divide & optimize routes easily, set Technician schedules easily as well from Mobile or PC.

Aspetti negativi:

Pricing is based on number of customers you have. I feel like this is a poor choice, inevitably leading to off-target charges. The customer base is fluid, many are not repeat accounts, & it makes budgeting more difficult.

Laurie
owner (USA)
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Triple L Pest Control

5,0 6 anni fa

Commenti: The BEST customer service! He is very knowledgeable & helpful.

Aspetti positivi:

I like that all information is automatically saved, ease of moving/rescheduling customers, quick look at individual customer profiles, ease of entering payments & customer notes, customer texting ease of technician access & use, and GREAT customer service!!!!

Aspetti negativi:

I would like to be able to print the monthly job pool, not have to create & name the routes each month.

Elainy
Elainy
Cleaner (USA)
Utente LinkedIn Verificato
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Pest control platform

3,0 5 anni fa

Commenti: Very good experience as all my platforms I was not able to keep the platform due to other issues but the platform was great for any one that can afford the account

Aspetti positivi:

This platform is similar to a lot of platforms to manage your business and schedule your incoming jobs this will be the perfect platform for an independent post control persona or a company that needs help keeping track of everything in the business

Aspetti negativi:

I didn't stay with the platform for long because I wasnt bringing enough clientele for what the platform charges monthly but i have no cons with platform

Randy
Owner (USA)
Prodotti chimici, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Pocomos Software Review

5,0 6 anni fa

Commenti: Since I have been able to get a hold of a human being to talk to aka our rep I’ll be extremely pleased with the program so far.

Aspetti positivi:

It is user friendly and its functionality

Aspetti negativi:

Haven’t found anything yet to complain about. Some minor stuff they’re working on.

Alphonso
Owner (USA)
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Great Product

5,0 5 anni fa

Commenti: Very good

Aspetti positivi:

Ease of use prompt response on question i have about the product Functionality Cost Over all great product much more user friendly than my previous software

Aspetti negativi:

need to add property layout that would send this software over the top

Jessica
Admin (USA)
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione
Fonte: SoftwareAdvice

Best Pest Control software available

5,0 7 anni fa

Aspetti positivi:

That it's user friendly, fast, no conflicts with customers accounts. Very easy to use even for someone who is just starting out.