--- description: Scopri le funzionalità di Moxo, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Moxo - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per la Customer Experience](/directory/30671/customer-experience/software) > [Moxo](/software/133812/moxo) # Moxo Canonical: https://www.capterra.it/software/133812/moxo Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/133812/moxo?page=2) > Ottieni un portale clienti OneStop con il tuo marchio per guidare e gestire le connessioni continue fondamentali per la tua attività. > > Conclusione: valutazione di **4.0/5** stelle assegnate da 24 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Moxo? Moxtra fornisce portali OneStop per aziende di tutte le dimensioni in svariati settori, trasformando digitalmente l'esperienza dei loro clienti. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.0/5** | 24 Recensioni | | Facilità d'uso | 4.0/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.0/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.0/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.1/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 70% | (7/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Moxo - **Area geografica**: Santa Clara, USA - **Anno di fondazione**: 2013 ## Contesto commerciale - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: cinese, cinese tradizionale, coreano, danese, finlandese, francese, giapponese, indonesiano, inglese, italiano, olandese, portoghese, russo, spagnolo, svedese, tedesco, thailandese, turco - **Paesi disponibili**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua e Barbuda, Arabia Saudita, Argentina, Armenia, Aruba, Australia, Austria, Azerbaigian, Bahamas, Bahrein, Bangladesh, Barbados, Belgio, Belize e altri 208 ## Funzionalità - API - Accesso da dispositivi mobili - Acquisizione di documenti - Acquisizione di firme tramite cellulare - Analisi dati - Appunti relativi al caso - Archiviazione di documenti - Archiviazione e conservazione - Automazione dei processi aziendali - Branding personalizzabile - Comunicazione multi-canale - Condivisione di documenti - Configurazione del flusso di lavoro - Controllo accessi/Autorizzazioni - Creazione di report/analisi - Directory unificata - Elaborazione di pagamenti - Firma elettronica - Firma multipla - Gestione dei calendari - Gestione dei clienti - Gestione dei contenuti - Gestione dei feedback - Gestione dei leasing - Gestione dei modelli - Gestione delle comunicazioni - Gestione di documenti - Informazioni sugli studenti/Registri di classe - Inserimento aziendale - Instradamento delle chiamate - Integrazione di terze parti - Iscrizioni/Onboarding - Live Chat - Modellazione e progettazione dei processi - Modelli personalizzabili - Monitoraggio dei report/progetti - Monitoraggio delle presenze - Monitoraggio delle transazioni - Monitoraggio dello stato - Pagamento delle fatture - Pianificazione/Programmazione dei progetti - Portale clienti - Promemoria - Quadro della attività - Registrazione delle chiamate - Ricerca del testo completo - Senza codice - Sondaggi e feedback - Strumenti collaborativi - Tracciato di controllo ... e altre 33 funzionalità ## Integrazioni (22 in totale) - Drop - Dropbox Business - Filevine - Global Relay Archive - Gmail - Google Drive - Google Sheets - HubSpot CRM - Jira - Jumio - Microsoft Dynamics 365 Business Central tegossuite - Microsoft Outlook - Microsoft Teams - OneDrive - Redtail CRM ... e altre 7 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per la Customer Experience](https://www.capterra.it/directory/30671/customer-experience/software) ## Categorie correlate - [Software per la Customer Experience](https://www.capterra.it/directory/30671/customer-experience/software) - [Software per l'onboarding di clienti](https://www.capterra.it/directory/33476/client-onboarding/software) - [Software per workflow](https://www.capterra.it/directory/30091/workflow-management/software) - [Software di gestione documentale](https://www.capterra.it/directory/30063/document-management/software) - [Software di project management](https://www.capterra.it/directory/30002/project-management/software) ## Alternative 1. [Jira](https://www.capterra.it/software/19319/jira) — 4.4/5 (15371 reviews) 2. [monday.com](https://www.capterra.it/software/147657/monday-com) — 4.6/5 (6037 reviews) 3. [Asana](https://www.capterra.it/software/120550/asana-pm) — 4.5/5 (13574 reviews) 4. [Trello](https://www.capterra.it/software/1010321/trello) — 4.5/5 (23533 reviews) 5. [ClickUp](https://www.capterra.it/software/158833/clickup) — 4.6/5 (4584 reviews) ## Recensioni ### "A business communication made friendly and resourceful." — 4.0/5 > **Hiran** | *19 luglio 2021* | Settore petrolifero ed energetico | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Private labelling of the portal can be done according to the users choice. Configuration of the portal can be done by automating the customer account management workflows which enable assistance for business processes, from onboarding to billing. The screen share feature helps the user during the meeting to project the screen to other participants. The chat section made communication friendly and resourceful with the addition of files to chat conversation. Group discussion can be done in conversation along with the group video call option. Conversations tab has separate sections for internal and clients which help the user to differentiate the conversations. A call option is available to call through the app. The user interface is simple and easy to use. > > **Inconvenienti**: Moxtra doesn't have many features. The pricing plans need to be flexible with respect to customer requirements. Customer support needs to improve its service by optimizing the resolution and response time. > > It has a basic feature that is enough for small enterprises but more features and functions would be value-added to this product. ----- ### "Efficient, intuitive, and robust\!" — 5.0/5 > **Gabi** | *5 luglio 2024* | Salute, benessere e fitness | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: What I like most about Moxo is the wide variety of features, some of which we didn't even realize we wanted/needed until we saw them\! I love that you can create templates to save AND customize them so much. We utilize a group workspace to keep the team updated and create tasks for ourselves/each other. We also appreciate the feature of ringing a client's app when a meeting begins. > > **Inconvenienti**: I honestly can't think of many things that we don't like about Moxo. I know there have been a couple features that we have thought about along the way, which we have sent over as feature requests, but now I can't remember them\! Overall we are very happy with it. I do wish there was a payment processing system so we could completely integrate all of our client management. > > Moxo has been so helpful in streamlining our client communications and correspondence. We love being able to communicate with them in one designated location (vs text message, whatsapp, etc) and share files back and forth. It's nice to have workspaces for each client as well. We are so grateful for the ongoing support we receive from \[sensitive content hidden\] She has been invaluable in our success with the Moxo platform. ----- ### "Scam, avoid at all costs" — 1.0/5 > **Cameron** | *23 ottobre 2024* | Marketing e pubblicità | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: Nothing worth noting down about how anything good, just negative. > > **Inconvenienti**: Customer service and scamming behaviour. > > I am deeply disappointed with Moxo's customer service, especially concerning payment issues and discrepancies. My experience has been frustrating from the start, as I encountered significant problems related to billing and payment processing. Despite numerous attempts to resolve these issues, the customer service team has been unhelpful and unreliable. Moxo made promises to rectify the discrepancies swiftly, yet these assurances have proven to be empty. Communication with their support representatives is often met with vague responses or delayed follow-ups, leaving me without clear resolutions or timelines. This lack of transparency and accountability is unsettling, particularly when it involves financial matters. Unfortunately, my experience isn't unique. I've discovered that many other customers have reported similar issues, which raises concerns about how widespread these problems are. It seems that Moxo's reputation for making "fake promises" is warranted, as their actions (or lack thereof) consistently fall short of their commitments. ----- ### "Good platform for client work." — 4.0/5 > **Utente Verificato** | *23 dicembre 2025* | Moda e articoli di abbigliamento | Tasso di raccomandazione: 6.0/10 > > **Vantaggi**: Moxo is excellent for secure client collaboration. Having messaging, file sharing, eSignatures, and workflows all in one place makes it feel very polished and professional > > **Inconvenienti**: The setup and onboarding can feel a bit heavy at first. There’s a learning curve when building workflows. For smaller teams, it may feel more robust (and expensive) than necessary. > > Once it’s set up properly, it can significantly improve how teams communicate and collaborate with clients. ----- ### "Using Moxo for Client Communications" — 4.0/5 > **Abby** | *5 aprile 2025* | Marketing e pubblicità | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Moxo centralizes communication, document sharing, to-dos tracking, and required approvals in one place. It offers enterprise-grade security, which is important for public company clients. It works well for client onboarding, approvals, support tickets, etc. Moxo combines chat, video calls, screen sharing, and asynchronous messaging all in one place so clients and teams don't have to search multiple platforms for communications. We were able to white-label it for our clients. > > **Inconvenienti**: For our clients who are less tech savvy, there was a learning curve. While I found it intuitive, some clients had to get used to using it rather than their go-to of email, Teams and text. > > Our rep at Moxo was helpful in answering questions on how to best integrate within our current workflow. Overall, I liked the platform but you must be patient with client adoption. Clients will need to be gently reminded to use Moxo instead of email or text. Teams is already integrated into many of our clients' systems so it's also hard to integrate another platform into their workflow. ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/133812/moxo?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/133812/moxo) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Dati strutturati