EHR 24/7

Excellent Software for Medical billing and EHR management

Commenti: My experience with EHR/ 24/7 has been very good. I help set practitioners up with this software all the time. What I do is create a template from speaking with the providers and then have them submit it to Office Ally and go through the set-up that way. This method allows the providers to really personalize the categories and wording to their office and specialty. Thumbs up Office Ally you have made this program very easy to set-up, use and personalize.
Data entry during a visit is very smooth once you get the initial programming of your common phrases saved. This speeds up the provider's data entry time considerably and allows more time with their patients.

Aspetti positivi:

I like the simplicity of Office Ally. It is very easy to use for scheduling your patient, managing their electronic health record with easy to use templates and following the electronic billing process.

Aspetti negativi:

The only thing I would add to Office Ally after using it for 8 years plus, would be the ability to print out a patient ledger with the provider's name, address and phone number at the top. If there isn't a balance due on the account the statements won't include the visits dso the only option for me to print a form that our patients need for their HSA and FSA accounting is the patient ledger. If you print a superbill at the time of service it will be inclusive of all these things but the aftercare for financials is where this pops up. Other than this one little thing I am very happy with Office Ally and you can't beat the pricing!

review of office ally EHR

Commenti: It was a great starter software when our office opened. We have since outgrew and moved on to another software.

Aspetti positivi:

Ease of use with making notes, e-prescribing, phone call notes, ease of printing.

Aspetti negativi:

speed of the softwareno assembly for documents.

Hate that I cannot use an iPad to have patients sign when I visit patients at there home

Commenti: Hate that one cannot use iPads for the patients to sign. I go to patients homes so it is very stressful not to have this option

Aspetti positivi:

I like the pricing compared to other options

Aspetti negativi:

I do not like that there is a word limit to each section, and I hate that I cannot get a mobile Ipad for ALMOST 1 year of requesting it.

EHR 24/7 is a great product

Commenti: Its a great well rounded basic software that organizes and keeps patient medical information in a secure platform.

Aspetti positivi:

Office Ally in general is a great basics program with good clearing house capabilities.

Aspetti negativi:

The lack of easy use chart notes for Chiropractors.

Overall a good system for the price

Commenti: Very good. I wish the Reminder Mate feature had a texting response system and was more user friendly. We canceled our Reminder Mate subscription because of the inefficiencies. When we brought this problem to tech supports attention , they never had a good solution of a fix

Aspetti positivi:

Pricing is transparent and reasonable. Accounting software, EHR and stats are all integrated with a clearinghouse

Aspetti negativi:

We are EST so I wish they had tech support available 24/7 or at least for early EST days. As a chiropractic clinic, we had to customize and create our own macros and templates which took a lot of time but worth it

Office Ally: Pros and Cons

Commenti: Overall, it is a great electronic health record software management company.

Aspetti positivi:

I enjoy how easy it is to document, my notes, and the functionality and overall interface is great and easy to use.

Aspetti negativi:

When signing into Office Ally, I have to drop down to my name every time, rather than my schedule automatically popping up for myself. At times, we have experienced issues with Office Ally being off-line, and it disrupts our day today activities in terms of documentation and scheduling appointments.

Good EHR system, great value!

Commenti: Overall it’s been really good which is why I’ve stayed for so long.

Aspetti positivi:

Been using for years. Easy to use. Has good features.

Aspetti negativi:

There are spelling errors in the pre populated soap note templates so it’s annoying to have to correct these. Also there are extra spaces in there too which aren’t needed. Doesn’t look professional when sending out charts to other doctors and attorneys.

How I love my Office Ally!

Commenti: Aside from occasionally running out of typing space in some areas, I think its great. I know it so well I feel as if I could be one of your techs.

Aspetti positivi:

The customability for all fields. The ability to just click on a sentence i use so often is great.

Aspetti negativi:

Past medical history and discussion sections needs to more room. Dr runs out of room.

EHR immunization registry

Commenti: Overall excellent customer service with tech support, but the folks that run the immunization registry are the least helpful. They do not reply to email or answer their calls. We are considering transitioning to another system with similar capacity but more responsive customer support.

Aspetti positivi:

Easy to navigate after you have manually created your set up

Aspetti negativi:

Able to integrate with state immunization registry data exchange. However,if you have 2 offices with parent-child status, you are not able to transmit data from the child office. I have provided all necessary information to the immunization registry department at office ally to transmit the correct data but they are yet to get to me after 4 month. I am almost losing my VFC status as a result of this.

No complaints and Easy to use!

Commenti: It does everything for us. Cuts down on time seeing the patients as our progress notes are pre-populated and the billing is the key to our success!

Aspetti positivi:

EHR 24/7 has been very useful tool in our practice. It is so simple to use and with ease. The price point was also a great factor alongside the billing portion of the EMR. We have been using this since 2020 and not had any issues. Customer service is always helpful and responsive. It's worth the money and saves us time when seeing our patients. Love the patient intake forms as well as we are working our way to a paperless practice.

Aspetti negativi:

At times the patients complain about the intake forms. The price recently went up and that's unfortunate.

Overall, a great product!

Commenti: It is a user-friendly and flexible online booking software that allows me to manage my appointments, notes, and client information with ease. EHR 24/7 is a great tool for any service-based business that needs a simple and efficient way to schedule appointments, make notes, and document client information. It saves me time, money, and hassle, and allows me to focus on providing quality service to my clients. I highly recommend it to anyone looking for a reliable and affordable online booking software.

Aspetti positivi:

It saves you time and hassle by automating the booking process and reducing the risk of human errors or double bookings. It improves your customer experience by offering them convenience, flexibility, and personalization.

Aspetti negativi:

It requires internet access. If there is a network outage or a technical issue, you may lose access to your bookings or miss potential customers.

Great product for the price.

Commenti: The quality for the cost is great.

Aspetti positivi:

Love the Billing and insurance aspect. No need for a separate clearing house.

Aspetti negativi:

Way more features than we need at this office.

Great

Commenti: I have been very happy and satisfied with the product and services.

Aspetti positivi:

Cost, easy accessibility, easy to manage and work within site.

Aspetti negativi:

I am unable to think of anything at this time

Review 2023

Commenti: Great experience!! Great customer service, easy to use!

Aspetti positivi:

It’s easy to use, great customer service

Aspetti negativi:

no complaints, EHR 24/7 has been great!

EHR testimony

Commenti: overall, it allows me to cover all the bases of patient care , without me being tied to a computer for hours.

Aspetti positivi:

It saves me from writing for hours at a time, every day that I treat patients. The added benefit is this also allows me to pick certain phrases or statements as I go through it

Aspetti negativi:

I resented it in the beginning because it was mandatory, now i wouldn't be without it

Love this EHR

Commenti: I started using EHR in my private practice and am so happy with it that I convinced my new employer to initiate it here.

Aspetti positivi:

Cost effective product that gives me everything I need in an intuitive format.

Aspetti negativi:

Nothing, I have no complaints about EHR 24/7

ehr review

Commenti: I am satisfied

Aspetti positivi:

User-friendly, has good reports to work with

Aspetti negativi:

Searching patients should always be by default with date of birth or have the option to select a default because that causes extra time to choose or make mistakes choosing it so it takes time

Inexpensive and has what you need

Commenti: Overall have been very pleased, the inexpensive price and reliability of the website has been good.

Aspetti positivi:

It's user friendly and quick to learn. Customer service is good.

Aspetti negativi:

Creating templates on your own is tricky, but forms can be emailed direct for Office Ally to create for you. I wish there was a way for our signature pad to work directly with EHR. Also the integration with our Immunization Registry could be improved. When I checked into it did not meet our current needs.

A necessary monthly expenses

Commenti: Very good

Aspetti positivi:

I like the ability to generate and save treatment notes, most useful for storing all clinic documents electronically

Aspetti negativi:

I just don’t like having to pay monthly for the service, free would be better

ehr review

Commenti: my overall experience with ehr is good it shows you how to use it when theres a new update

Aspetti positivi:

what i like most of ehr is the eligibility it tells you in minutes if the insurance is up to date

Aspetti negativi:

the least thing i like form ehr is that patient fill out there put were they check in and doesn't update on our end

Office ally or an Office ally?

Commenti: The customer service sucks. They take forever to answer. Have people that actually knows about the company and technology help.

Aspetti positivi:

I like the fact everything is in order.

Aspetti negativi:

When it automatically refreshes, it does save anything.

Very good one

Commenti: Easy life and follow up tracking and money deposit

Aspetti positivi:

Very easy to use and can be share with others

Aspetti negativi:

Convinced using and follow up with claims

Easy to use, for professional users.

Aspetti positivi:

Directions simple for non=computer users.

Aspetti negativi:

None at all.

great for starting a new practice

Commenti: overall great EHR I would recommend it for anyone starting with limited funds. used for 7 years only switched because I now do a lot of PI and needed something with easier flow

Aspetti positivi:

EHR is very affordable and easy to use. I used OA as the clearinghouse already so it was a seamless transition. Still use them now

Aspetti negativi:

scheduling and EHR are separate entities and the flow was off

ease and comfort of ehr 24/7

Commenti: uc and primary care

Aspetti positivi:

able to integrate template and utilize presets

Aspetti negativi:

glad that two users can not get in the same chart. prior would loose info if didn't save in time