Glue Up

Simply idiot proof and ready to deploy without too much hassle

Commenti: We are very pleased with simplicity of it. We rarely spend time training as most users simply "get it". Its simple and fast out-of-the-box solution . We now have 4 accounts running this software

Aspetti positivi:

I can create an event in 10 minutes , have the webpage out and create collateral. I can update anything all the way to the delegate app onsite in a few simple steps. We moved a few hundred members into the cloud which was relatively simple, and memebrs love the ease with the member app and the profile. Payment option are localized based on country I can assign navigation languages etc. I can assign a client to administer a section of the membership or a specific event.

Aspetti negativi:

Multi currency management is not very friendly. During setup. I cannot correct some historical items Some limitations with regards to registration setup for multiple events segments such as dinners post tours that needs to be overcome

User friendly platform

Commenti: I'm absolutely amazed by all the features it offers!

Aspetti positivi:

The program is incredibly easy to use. I grasped it quickly without the need for extensive training sessions. It provides numerous features and options that can be tailored to suit the needs of any organization.

Aspetti negativi:

Even though it provides templates for transferring members, this activity is always time-consuming.

Beware!

Commenti: After we had terminated our contract with Glue Up, [sensitive content hidden] proceeded to use it to to send out a defamatory and fallacious email to our homeowners association membership.

Aspetti positivi:

[sensitive content hidden] abused Glue Up to malign our homeowners association board.

Great for Chambers and Business Councils

Commenti: So far it has been great when it comes to information management, event management and membership management. When it comes to the campaigns, we have experienced issues with the lag, but otherwise, it has been a major positive change for our Chamber.

Aspetti positivi:

The integration of Membership and ease of managing RSVPs for events (including the creation of badges) has saved us a lot of time.

Aspetti negativi:

the number of times we have gotten "Error 404" and how often the page freezes.

Glue Up for a non profit membership organisation

Commenti: [sensitive content hidden] is our main contact for Glue Up - he has been so supportive and patient during our onboarding and management of the new system. As we get used to using Glue Up, [sensitive content hidden] always offers support and information on new developments and options for us.

Aspetti positivi:

Glue Up has moved us from many different systems to one CRM which allows us to manage our contacts, members, financials and events in a more professional and structured way.

Aspetti negativi:

The community pages would work so well if the members sign up to use Glue Up - I still need to see how best to entice members to sign up and manage their own membership pages and contacts to allow for networking and information sharing.

Review of Glue Up for one of our membership association clients

Aspetti positivi:

The community feature has transformed how members interact and share knowledge with one another and has added huge value to the membership. The renewal system and reoccurring payments have increased our membership retention levels as it allow members to manage the renewal process with ease. The finance function is great. The campaign function is excellent. On going support from Glue Up is great - we love the access to training sessions and the contact us are for queries. Our Customer Success Manager is very responsive which has been extremely helpful. Overall, we are very happy with the product for an affordable off the shelf membership management system.

Aspetti negativi:

The initial set up process was not seamless as members had to activate their Glue Up account in order to access the system. This generated a lot of queries which went on for a substantial length of time. Our client's needs were not understood entirely at the initial set up stage.

Glue Up Review

Commenti: Robust Features, Customization and Flexibility, User-Friendly Interface
My overall experience with Glue Up has been positive.

Aspetti positivi:

Event Management ,Membership Management, CRM Functionality, Integration Capabilities, User-Friendly Interface, Support and Training

Aspetti negativi:

Customization Limitations, Support and Documentation

A one-stop shop for customer relations management!

Aspetti positivi:

It streamlines event management through creative event pages, and efficient attendee check-in. The customizable database consolidates a CRM platform with an email marketing platform further enhancing convenience for organizers and participants alike.

Aspetti negativi:

Beside Glueup’s regular down times at certain hours, its mailers also lack the customization other platforms provide. Its events page also has downsides with its limited features, especially for larger-scale events. There are also several glitches with membership renewal especially if there are open invoices. We’ve encountered invoices that were open for 2023 and saw that it was changed to 2024.

Great Product

Commenti: Responsive and helpful customer service.

Aspetti positivi:

I have everything for my organization and membership all in one platform.

Aspetti negativi:

Integration with other products takes some time figuring out.

User friendly Platform

Commenti: My overall experience with Glue Up has been highly positive. It’s an intuitive and comprehensive platform that streamlines event management, community building, and membership engagement.

Aspetti positivi:

Glue Up makes it easy to create and manage both in-person and virtual events. Users can set up event pages with registration forms, ticketing options, and event details in just a few steps, which saves time and reduces the hassle of coordinating logistics.

Aspetti negativi:

There was nothing like that we as a company need to use it more often

Getting better each day

Commenti: Helping me by a click of a button to reach my members

Aspetti positivi:

- I love this product's interface that's much easy to use by novices - I like the customization options, especially the drag-n-drop - The product is quite easy to move around - I love the versatility of the product - I love the tracking ability of emails

Aspetti negativi:

- Am not able to send email to a member through right-clicking - Improve customizable payment options to allow a primary registrant to pay less for a secondary registrant - Limited RTF options when composing

Perfect Community Management Solution

Commenti: I want to share my positive experience with GlueUp, a remarkable software that helps in networking and community building through its online community platform. I wholeheartedly suggest GlueUp to anyone who wants to enhance their network and develop a thriving community of individuals with similar interests.

Aspetti positivi:

Within our organization or community, I find it effortless to establish connections with fellow members, exchange valuable information, and foster meaningful relationships.

Aspetti negativi:

For some users, mastering all the capabilities may pose a steep learning curve, especially if they only need a few of the available tools.

Glue Up personal experience review

Aspetti positivi:

Great intuitive user interface, have a wide range of features and with comprehensive analytics. Which is a beneficial for our organization.

Aspetti negativi:

It only have limited customization options and lack of integration with third-party applications.

It is useful software for IBAI members.

Commenti: useful software for all the membership operation communication.

Aspetti positivi:

Membership renewal through this portal is very easy for All our members. The support from CRM team and sales team ( [SENSITIVE CONTENT]) is very helpful for all our IBAI members. Now Sending Community campaign and Online Event is very easy through this platform. This software also useful for maintain our Membership data base. generating Invoice and payment receipt is simple through this platform.I would say it is useful for all the membership operation communication.

Aspetti negativi:

Membership certificate is not generated through this software.

Glueup definitely made CRM and event management easier

Commenti: Glueup definitely made CRM and event management easier for us and it is nice to have everything consolidated in one system. Having it online grants us access to the system everywhere, especially during this time of uncertainty and WFHs.

Aspetti positivi:

Event page has many templates to use, each with a different focus, so we can set up a new event page within 15 minutes. New payment menthod, Adapay, also allows us to check online payments instantly and making refunds is much more convenient comparing to it was in the past. The new feature "waiting list" is also great as it can clearly differentiate itself from the approval list.

Aspetti negativi:

While having many pre-sets templates made everything faster and easier, the backend set ups could provide more flexibility (small things like, we can only set up the event date and time, but we can't change the title of that section, which is always "SAVE THE DATE"). It would be nice to make many small feature editable, both for events page and email campaign designs. While having Adapay is a huge improvement, making partial refunds can cause issues. For example, two tickets were paid by one payment, then only one ticket was refunded, but the "total revenue" in event dashboard still shows two tickets.

An integral tool in our operations

Commenti: Event management, contact management, committee management, and member management are all being streamlined by using Glue Up. This increases our efficiency and benefits us greatly.

Aspetti positivi:

The interface is very user-friendly, and the capabilities on offer are extensive and relevant. The simplicity of the design and the functionality make this platform stand out.The staff are also accommodating and are quick to assist us if needed.The bank of information available with tutorials on how to get the maximum out of Glue-Up is also helpful.We use this platform for the majority of our business and are continuing to look at ways to integrate furtherBy having all contact, event, registration, and campaign details in one place, we can streamline our efforts and maximise efficiency. Particularly, the ability to group our contacts into various committees that can then be integrated into event pages is helpful. The event and registration pages themselves provide extensive flexibility while remaining entirely user friendly.

Aspetti negativi:

On rare occasions, the platform experiences some technical issues making us unable to access it. It would also benefit us to have full control over the invoice template. Currently, we cannot use this functionality due to legal requirements from Cambodia (as we must show the amount in a currency not yet accepted by Glue-Up) which is a shame.

Easy Chamber of Commerce management

Aspetti positivi:

I like different features: 1. Members & Membership Management (renewal process is easy and time saving) 2. Events managment: easy, simple, intuitive, time saving, customizable. 3. Finance: autogenerate invoices and can be integrate with Quickbooks 4. Database and email campaign - easy to manage and time saving

Aspetti negativi:

I like most features and generally is very user-friendly. The APP is good to have but seems slower than accessing from the desktop. Overall there is nothing I really don't like or that is creating me a problem in managing the Chamber.

RSVP management easily with Glue Up

Aspetti positivi:

Professionalizing our databases and event operations, such as invites, response monitoring, finances, and more, was made possible with GlueUp. GlueUp's subscription procedure is simplified and the most effective system with few costs. Members' info is well protected.

Aspetti negativi:

Sadly, owing to our country's legal constraints, we could not access certain of the functionalities, notably the billing option. Although it is nearly difficult to discover software that will fulfill all of an organization's needs, there are several options available.

User-Friendly

Commenti: I am very happy as it functions as one stop centre for both event and membership management.

Aspetti positivi:

I have been using the EventBank software for almost 1 year above. At first, to be honest, I hesitated to switch to EventBank from the previous software (the feel to stay in the comfort zone even though it wasn't). Reluctantly, I chose EventBank due to recommendations from my employer and they proved I was wrong. EventBank made my life easier. There few points I would like to state here to justify my statement. EventBank is user-friendly. Any software be it advanced or more advanced, but if it not user-friendly, it will not be useful for the users. But EventBank's features are simple, not complicated and easy to understand. EventBank is an online event management software focused on customer reviews on events and membership management with excellent financial details as well. It includes review monitoring, review generation, review marketing, social publishing, social engagement and many more. Apart from that, EventBank has its own brilliant and respectable technical team. I would like to mention here about representative who has been super supportive throughout the months I have been using this software.

Aspetti negativi:

The least that I liked about this software is there should be linked with the respective organization's banks.

Solid Chamber Management Software

Commenti: Overall, the experience with EventBank has been largely positive and we hope that EventBank continues to listen to customer feedback and comments in order to facilitate continuous product development.

Aspetti positivi:

The software focuses on providing many of the functions that a chamber of commerce requires, especially for events management and CRM.

Aspetti negativi:

While EventBank provides for many of the chamber's needs, one of the challenges has been certain levels of customization, such as for the finance module, in order to comply with local laws.

SwissCham Southern Africa

Commenti: GlueUp has changed our life and assisted in keeping our image professional and fresh looking, Great support from the GlueUp team too.

Aspetti positivi:

Through EventBank (now GlueUp) we professionalised our database as well as our event management, which includes invitations, RSVP tracking, payments, etc. Mailings are quick & easy, Membership renewal process in GlueUp is streamlined, and with limited resources the the most efficient way. Strong protection of Members' data.

Aspetti negativi:

Some bugs are still in the system; templates often change colours, payment option via USA not a good solution for South Africa; need local payment option. Interface to SAGE would be brilliant.

Comment from AsBAA

Aspetti positivi:

The membership management are clear and easy to use

Aspetti negativi:

Flexibility is not enough for the application form

Fantastic tool for membership management

Commenti: Great

Aspetti positivi:

The Community Hub - great way to connect my members from all over the world

Aspetti negativi:

There is nothing I dislike about the tool; however, I have not yet used the campaign and events creation, for instance. I hope It will be easy to use!

User friendly and responsive service

Aspetti positivi:

1) The people behind it! Extremely responsive customer service and fast problem solving. 2) Ease of use: Simple to understand and maneuver

Aspetti negativi:

Nothing whatsoever. I have been using it for 2 years now.

Productive now that we have Eventbank

Commenti: We have tried many "popular" services in China to sell tickets to our events and it is clear that they don't know their industry. Eventbank clearly made the effort to think from an organiser's perspective rather than click bait standpoint (or least effort required). With Eventbank, I can onboard new organisers smoothly and delegate them exactly the rights I want. It's simple to create personalised and professional designs for our event pages. Sharing on social media and their payment methods are all smooth and straightforward. The customer support is on top of things and answer with care.
I have suggested to improve the analytics and other small features, I am confident they will think it through and develop if it makes sense. I would seriously be unhappy and lose productivity if I had to opt out of Eventbank.

Aspetti positivi:

With Eventbank, I can onboard new organisers smoothly and delegate them exactly the rights I want. It's simple to create personalised and professional designs for our event pages. Sharing on social media and their payment methods are all smooth and straightforward.

Aspetti negativi:

They could provide more analytics, drive some traffic from their own audience and offer more features to design their event pages.