Avantio

Avantio cambia radicalmente il tuo modo di lavorare

Aspetti positivi:

Con Channel Manager integrato, l'interazione con i portali diventa semplicissima. Il VRMS è intuitivo e molto dettagliato, in modo da poter rispondere ad ogni esigenza. La sezione Harmony che automatizza le comunicazioni ai clienti ed ai proprietari permette di ottimizzare i tempi e rendere la comunicazione più professionale.

Aspetti negativi:

La parte amministrativa e contabile può forse essere ancora migliorata in modo da poter rispondere ad esigenze particolari.

Avantio PMS

Aspetti positivi:

Channel manager, gestione del planning .

Aspetti negativi:

Poca flessibilità per il mercato italiano: gestione PS e fatturazione

Avantio ottimo

Aspetti positivi:

Bellissimo strumento utile per tutto ciò che concerne il vacantion rental

Aspetti negativi:

Uno strumento ottimo per lavorare bene oggi

Software ottimo

Aspetti positivi:

Software incredibile innovativo servizio clientisempre presente

Aspetti negativi:

Mi trovo molto bene con il funzionamento

An honest assessment by an apartment company with 200 holiday and business apartments

Commenti: About a year ago we looked around for a new VRMS/Chanel Manager all in one system. Avantio was shortlisted because, compared to its American competitors, it did not charge for every extra service - at least that was what was promised.
We then held several Skype conferences with our former supplier, the competition and also avantio.
Since we know after 10 years of experience in the industry how important it is that a chanel manager keeps his promises and doesn't take time out, we flew to valencia to avantio. The first impression was very impressive for my operational manager as well as for me as a young company boss. A young team led by an older fox and supervised by a family that owns avantio. We knew immediately that this could become our partner. Especially the fact that there are no hungry investors behind the company made us confident. We had already had the experience with the hungry investors with the former provider, the new version only became available to us if we had quintupled the commission payment, and even then we would not have received all the features. back to avantio - after our visit to valencia, we stayed cautious and first of all we connected four test apartments to the new system and stayed with our provider with the remaining 180 apartments. We let the testapartments run via the avantio chanel manager on some platforms like booking.com, airbnb etc. No we have been live for 6 months. We are really happy with the product!
Dominic Hess
Hitrental

Aspetti positivi:

- Great API connection to all bigger portals with no downtime - Much better homepage design than our former provider - family owned company - provides all we need to have our apartments on an attractive homepage, on various plattforms, manage cleanings - Syspay as an integrated payment provider makes it very easy to charge your clients creit card with one click - harmony for automated email communication is great and reduces your workload - great support (always, Alexia is the best) - the guest area is a new development that will decrease our workload again, when the guests from around the world start to accept it as the main communication tool.

Aspetti negativi:

- The loading speed of our homepage is partly not sufficient. avantio should make suggestions to the customer about image reduction and the like. - Statistics which are important for me as a manager could be improved. - the cooperation with pricelabs (pricing tool)and syspay(payment provider) is very good. but these two are the only ones that allow full functionality in cooperation with avantio. this dependency should be broken. Because in the end we chose avantio and not pricelabs. (Syspay was only listed as an example, the cooperation with them is really great. probably the best payment provider for hospitality operations on the market) - the pricing tool is not as good as it could be better

Avantio changed my life

Commenti: Excellent

Aspetti positivi:

The approach of Avantion people was great and personal. Having everything under one platform and working perfectly really changed my life and business.

Aspetti negativi:

Guest communication and reporting can be improved

Alternative considerate: Guesty e Kigo

Software precedente: Rentals United e CiiRUS

Perché passare a Avantio: The personal approach of Avantio people.

Integrated applications, VRMS not suitable for all countries` fiscal needs

Commenti: Property management fairly easy to do. We were not notified and found out through a meeting of different posibilities of integration with our own web site, rather than integrating a new, Avantio web site.Value for price is all in all good, but could be a lot more user friendly and applicable for using payment options for a variety of countries, like Croatia that has very strict laws.

Aspetti positivi:

Full and correctly synchronized connection with many portals - minimum danger of overbooking. The integration was well organized, onboarding specialists available and very helpful, Avantio Academy very useful.

Aspetti negativi:

Payment features missing for Croatia (strict laws demand certain aspects of payments to be perfectly executed).System upgrades/maintenance performed on Mondays, limits the use of Avantio when most needed after the weekend.Slow response - once clicked, takes several seconds for a new window to opet/pop up.No possibility to enter net prices of homeowner`s whose properties we manage - additioanl costs for software for issuing bills. Therefore, no way of creating financialy transparent documents from Avantio.

Property Management Platform Avantio

Commenti: My overall experience with Avantio has been positive. It’s a powerful tool for property management that offers a wide range of features to streamline operations. Despite a few drawbacks, such as occasional performance issues and the learning curve, it remains a reliable and effective solution for managing properties at scale. The support team is responsive and helpful, which is a significant plus when dealing with any technical issues or setup questions.

Aspetti positivi:

What I liked most about Avantio is its robust set of features designed specifically for property management. The platform is highly customizable, allowing you to tailor it to your specific needs. The user interface is intuitive, making it easy to navigate and manage multiple properties efficiently.

Aspetti negativi:

While the platform is generally user-friendly, the initial setup can be time-consuming and requires a bit of a learning curve.

Probably the best holiday villa management platform out there.

Commenti: I used my previous booking platform for almost 10 years and encountered numerous issues as the system was constantly revised and the results were very much hit and miss. The most frustrating experiences were encountered when raising a support ticket and receiving an answer pointing to an obvious solution which I had already tried to no satisfactory conclusion. Eventually the system came to a halt when I realised it was creating more issues than solving them such as taking about an hour to check an owner statement prior to making payment. I was reluctant to change as the time frame involved would have meant loss of time and revenue but the final straw came when I was asked to pay to the software provider an additonal 1% in fees for all bookings generated via the OTA's which I thought was unacceptible.
I investigated several platforms and shortlisted several and then had a one to one presentation. I was attracted to Avantio as the presentation was great and I received deffinitive answers to my querries. Now here is a word to the wise, if you are considering Avantio (and I suggest that you do) then go for the full package to include the website as you can control the contents via the Avantio console very easily and to maximum effect. The help ticket system is excellent and you receive a reply and if necessary an update very quickly, as is the training which is one to one and the presenters are willing to listen.

Aspetti positivi:

Very efficient and easy channel connection which pleasantly surprised me as our previous platform wasn't too good at this. Excellent front page and very efficient all in one system, particularly the uploading of properties. Particularly useful feature is the unified inbox which allows for quick and easy communication with the guests, housekeepers, and owners without the need to specify guest name, property, booking details. New great feature is the search section on the front page which makes working quicker and easier.

Aspetti negativi:

Owner statements take some getting used to as they are based on generating a settlement first. Also, the replying to guest inquiries could be made a little easier as it is based on filling in a detailed form first which could be avoided. Currently no mobile app and this should be rectified asap. However, the main features of the system are light years ahead in terms of simplicity and integration and the points mentioned are very minor.

Avantio is the perfect VRMS for property managers

Commenti: No risk to make over bookings and great save time saving !

Aspetti positivi:

The software VRMS by AVANTIO is very easy to use. The graphical setting and layout of their dashboard help all users to enter the data very easily and without any particular problems. What we like very much is the fact that Avantio offers modular services. Unfortunately today many software houses require customers to purchase the entire package: VRMS + Channel + Website and this is definitely a burden for small agencies and owners who do not benefit of high turnovers. Avantio fits every type of users and this is for sure their strength. From a technical point of view, the user is also guaranteed by the fact that Avantio is the exclusive partner of HomeAway, Airbnb, Tripadvisor and many other important players in the industry so I have no hesitation to recommend to all.

Avantio does 98% of Everything we were looking for - and does it well!

Commenti: This is allowing to us to grow our business. The learning curve might be slower than many other softwares, but it packs plenty of features to fully customize your business needs.

Aspetti positivi:

This is by far the overall best professional Vacation Rental Management Software. Its not as flashy , colourful or as easy to use on the first day as most of its competitors, but it does pack more features, options, configurability, reports and more than all its competitors. We know because we spent over 9 months evaluating all options on the market, and time after time were frustrated. Each competitor was impressive in one or two areas, but very weak in others. Avantio impressed us in most of the categories that were important to us: Channel Manager, Calendar Sync, Reservation Manager, Multiple Calendar Views, Customizable Templates, Autoresponders, Owner Login area, accounting , Customisable rates, Mobile Friendly web booking modules, Credit Card Processing, Online Booking and much more!

Aspetti negativi:

Currently no Phone App - for admin or for Guests. The software is not 100% configurable to every business, but I imagine thats impossible! Does not handle prebooking communications within the software Accounting module does not sync to Quickbooks

Excellent

Commenti: We are really exited about the seriousness Avantio puts in their products and how they constantly develops new features. They are very aware of the legal challenges that the rental industry is passed on these days, but Avantio adapts this regionally, which we highly appreciate. Their team and customer service are great and we are really grateful of how time saving the system is.

Aspetti positivi:

It's a complex tool that covers several daily tasks. The company adds new features as our industry evolves. Couldn't live without it today.

Aspetti negativi:

As it is a complex software it takes some time to get an overview and to know all of its functions. But that's really not a "cons" and should be something you should expect.

The best

Aspetti positivi:

The best vacation rental rental management tool, with the best great team.

Aspetti negativi:

Since it is a very large product, it takes a lot of time to add new features.

Great software to manage your hotel's booking

Commenti: We manage over 200 touristic apartments, Avantio is the brain, the main system we rely on to booking, clean them, manage them, and have our own database wherever we go and whatever we want. The real-time sync with all the websites we work with is one of the most useful features.

Aspetti positivi:

Pretty easy software to use and manage all the bookings received from different websites. Quite intuitive and very complete also for all the departments (Cleaning, administrations, booking, and complaints)

Aspetti negativi:

Nowadays most of our devices are portables, so we do need to be able to log in and check the app out as many times as we need it. But there is some items/features that they aren't available for iPhones making the software a little useless in those devices.

Wonderful collaboration from the first day

Aspetti positivi:

It's been almost a year since we've started our collaboration with Avantio and it didn't disappoint us any minute! While our company was growing we were continuously looking for scalable and optimal solutions and Avantio was a great choice of a software that combined channel manager, pms, booking engine and web page. What we like the most is their flexibility for changes. With the unlimited patience of their support team we were able to implement all our ideas and find the best solutions for our company through our personal experience. We discovered unlimited possibilities to work on our visibility, accupancy, rates, loyalty programs, special offers and much more.

Aspetti negativi:

Though we believe it will appear in the future, still worth mentioning - automatic clients recognition system would be a great advantage to the program.

Very happy to have such a time saving and easy to use software that helps with product distribution.

Aspetti positivi:

The software allows you to manage and distribute your product with more efficiency. It's very time saving because you control all your properties through the software which syncs with your distribution channels. Don't bother to upload your properties one by one to the portals. Also any change made to the properties will be synchronised automatically with all portals.

Aspetti negativi:

A few features and functionalities could be adjusted to vacation rental needs. A more developed CRM would be nice, which allows you to send your offers directly through the CRM system.

Review to Avantio

Commenti: I like to work with Avantio, it is very intuitive and practical. I miss an app to complete the operations, hope it is launched soon (;

Aspetti positivi:

I like to work with Avantio, it is very intuitive and practical. I miss an app to complete the operations, hope it is launched soon (;

Aspetti negativi:

I like to work with Avantio, it is very intuitive and practical. I miss an app to complete the operations, hope it is launched soon (;

Great avantio customer service

Commenti: Avantio is a great program if you manage numerous property like us as it a pricing per property and not in % of each transaction. Also the report you can extract for your accounting are very customizable and the result we reached is perfectly adapted to our needs and was customized at a great price. Ii two words flexibility and service.

Aspetti positivi:

flexibility customizable

Aspetti negativi:

The IT team should learn english to be able to converse directly with me for the improvements we did together

Using avantio

Aspetti positivi:

For me the the avantio payment is very interesting and a very useful tool, also operations is also a very good tool to use on a day to day basis.

Aspetti negativi:

The accounting part needs to be worked on but just heard that it’s the case so I am eager to see the final development .

highly recommended

Aspetti positivi:

The customer service of AVANTIO is exemplary: always available, always friendly and, above all, always professional and highly trained! Working with VRMS and Channel Manager is simple, understandable and very easy to use. The transmission to different portals is always correct. AVANTIO is highly recommended.

Aspetti negativi:

The costs are relatively high, but you should also be able to increase sales with the software.

A complete solution for Prefessional agencies

Aspetti positivi:

I've been working with Avantio for two years. Their software and Channel Manager are exactly what I need to manage 180 properties, It includes all the functionalities that I need to work properly, and Its Channel Manager has a great connection with all the portals we currently work with. They are always making developments to improve the solutions and to help the companies grow their business. They also have a great customer service that take care of us. The support center maybe a bit slow but they resolve any incidence in 48 hours. We are very happy to be part of Avantio!

Aspetti negativi:

We needed the exportation to SEF but now they've just develop it, so we can export all the datas of our guests directly from Avantio software.

Great Partnership

Commenti: Great Partnership

Aspetti positivi:

The Customer Care experience and the quality of the team

Aspetti negativi:

The speed of new updates and the capacity to be in front of the Market

Great tool

Aspetti positivi:

The product is easy to use and it’s a great tool for property managers

Aspetti negativi:

There should me more video tutorials available

Great software

Aspetti positivi:

I use Avantio for my management company since 2019 and recommend to all users

Aspetti negativi:

The Portuguese invoicing can be improved

Best Short Term Rental Channel Manager

Commenti: Perfect

Aspetti positivi:

All in one program that as everything you need in one place

Aspetti negativi:

Templates could be more user friendly to edit