Da 18 anni aiutiamo le aziende
a scegliere i migliori software

Cos'è FrontSpin?

FrontSpin ti aiuta a interagire con più potenziali clienti in meno tempo. Questo strumento di comunicazione e dialer avanzato implementa i tuoi playbook su tutti i touchpoint. Compatibile con Salesforce.

Chi utilizza FrontSpin?

Aziende SaaS B2B

FrontSpin Software - 1

Hai dubbi su FrontSpin? Confrontalo con un'alternativa popolare

FrontSpin

FrontSpin

4,2 (25)
1,00 USD
mese
Versione gratuita
Prova gratuita
23
1
4,5 (25)
4,2 (25)
4,5 (25)
VS.
Prezzo di partenza
Prezzi
Caratteristiche
Integrazioni
Facilità d'uso
Rapporto qualità-prezzo
Servizio clienti
25,00 USD
mese
Versione gratuita
Prova gratuita
195
22
4,0 (18.770)
4,0 (18.770)
4,1 (18.770)
Le barre di valutazione verdi mostrano il prodotto con il risultato migliore in base alla valutazione media e al numero di recensioni.

Altre alternative interessanti a FrontSpin

Salesforce Sales Cloud
Funzionalità più votate
CRM
Database clienti
Gestione dei clienti
DialedIn CCaaS
Funzionalità più votate
Gestione di call center
ID chiamante
Selezione predittiva dei numeri di telefono
PhoneBurner
Funzionalità più votate
Gestione contatti
Gestione di potenziali clienti
Registrazione delle chiamate
Squaretalk
Funzionalità più votate
Monitoraggio delle chiamate
Registrazione delle chiamate
Registrazione delle chiamate
Bitrix24
Funzionalità più votate
Confirmations/Reminders
Gestione dei clienti
Promemoria
LeadDesk
Funzionalità più votate
ID chiamante
Monitoraggio delle chiamate
Registrazione delle chiamate
contactSPACE
Funzionalità più votate
Le funzionalità di questo prodotto non hanno ancora ricevuto valutazioni dagli utenti.
Kixie PowerCall
Funzionalità più votate
Monitoraggio delle chiamate
Registrazione delle chiamate
Registrazione delle chiamate
VICIdial
Funzionalità più votate
Monitoraggio delle chiamate
Registrazione delle chiamate
Smistamento automatico delle chiamate

Recensioni su FrontSpin

Punteggio medio

Nel complesso
4,2
Facilità d'uso
4,5
Servizio clienti
4,5
Caratteristiche
3,8
Rapporto qualità-prezzo
4,2

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
52%
4
28%
3
16%
1
4%
Derek
Derek
Sales leader (USA)
Utente LinkedIn Verificato
Software informatici, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Frontspin the Power Dialer

4,0 6 anni fa

Commenti: Overall for the price point and the features of the power dialer experience has been positive. If you are call heavy company and your target audience doesn’t use email heavily this is the best set up. Also if you do large amount of cold calls or outside prospecting from google etc, this is a good match as well.

Aspetti positivi:

The ability to have dialer that we can punch in any number to dial. Strong call cadences to organize the volume of calls per lead. The ability to create custom lead list that bilateral sync with Salesforce.

Aspetti negativi:

The Report section for admins. Difficult to pull specific details on call metrics. For example if you want to pull list of the phone numbers you dialed that day you can’t, you can only see the the call total. If you like to pull team info, they must be manually assigned to group and their limit on th amount of data available.

Aleksandra
Data and research lead (USA)
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Quick and easy outreach that works efficiently.

5,0 2 mesi fa

Commenti: I'm really happy with Frontspin's services! They're fast, super easy to use, and incredibly efficient.

Aspetti positivi:

This thing has a ton of awesome features that really compete with the best out there. What I love the most is how clear the voice quality is, and there are barely any lags, if any at all.

Aspetti negativi:

It’d be great to see more third-party integrations added. Also, tech support is kind of restrictive, I wish they had real-time support.

Utente Verificato
Utente LinkedIn Verificato
Forniture e materiali, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Frontspin

3,0 5 anni fa

Commenti: Its been okay. If it wouldn't crash all the time i would have a much better experience.

Aspetti positivi:

I like the simplicity to call people. They have it set up well to where its easy to sort through tasks and lists and call prospects.

Aspetti negativi:

It crashes all the time. Pretty much on a weekly basis we're sending out slacks asking people if frontspin is working for them. Then we have to sit around and wait for it to come back online.

Jagger
Jagger
Sr Manager, Inside Account Executives (USA)
Utente LinkedIn Verificato
Reti informatiche, 1.001-5.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

The perfect prospecting tool for Salesforce.com users

5,0 7 anni fa

Commenti: The automated activity tracking, call recording, and email tracking (including variant subject line testing!) allows us managers to effectively track metrics for coaching.
The Playlists allow our reps to efficiently time manage their days and accomplish their daily prospecting requirements.

Aspetti positivi:

First of all...the customer service is outstanding. I thought maybe the red carpet would get rolled up once we inked our contract with FrontSpin, but that is absolutely not the case. Now...as far as the functionality itself? Comparing FrontSpin to the other tools I have used before - I wouldn't see myself going back to anything else. My reps have the capability to dial, log what happened, set a task, send an email, and go to next call on one page. The real-time sync to Salesforce takes care of making sure our systems are updated and has saved the team a ton of time. Which is exactly what we needed when juggling Hunting and Farming accounts.

Aspetti negativi:

The only restrictions we have in FrontSpin are based from our Salesforce.com instance and not a restriction of the FrontSpin tool set.

Sean
Sean
Senior Sales Development Manager (USA)
Utente LinkedIn Verificato
Software informatici, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great product for any sales team

5,0 7 anni fa

Aspetti positivi:

Very easy interface to train to get our staff on the phones ASAP. It allows the rep to make a call, send an email, and set their follow up task from one screen. Our productivity has skyrocketed!

Aspetti negativi:

There are a lack of integrations with social sites that could streamline researching prospects.

Adam
Adam
Business Development (USA)
Utente LinkedIn Verificato
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Frontspin suffers from the same issues as of SalesForce, but has less integrations

3,0 6 anni fa

Commenti: If you're budget is limited Frontspin is a viable option but is still not a respected leader in the CRM/lead management realm. E-mail functionality is wonky.

Aspetti positivi:

Does what it says it does & is worth the cost compared to other CRMs if your sales cycle is extremely cookie cutter and transactional.

Aspetti negativi:

Can slow the sales/lead management process when it's supposed to expedite it which can be completely counterproductive.

Stephen M.
Stephen M.
CEO (USA)
Utente LinkedIn Verificato
Internet, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Run for the hills

1,0 6 anni fa

Commenti: None - just problems caused

Aspetti positivi:

They let you have multiple accounts per user

Aspetti negativi:

Lack of intuitiveness, bugs, and overall garbage platform

Rob
Rob
Sr Enterprise Storage Advisor (USA)
Utente LinkedIn Verificato
Software informatici, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Frontspin has increased my dials and decreased the amount of brainpower I have to use to get them.

5,0 7 anni fa

Commenti: More dials, more contacts, more pipeline, more sales.

Aspetti positivi:

Absolute best dialer on the market, if you want your inside salespeople to call quickly and seamlessly this is the best tool for the job. Easy integration, and customization.

Aspetti negativi:

Email could be better, but who responds to cold emails anyway? Get your salespeople dialing. I also would like an easier way to switch my phone number but that is supposed to be coming.

Chad
Chad
Enterprise Account Executive (USA)
Utente LinkedIn Verificato
Software informatici, 201-500 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

New business development just got a WHOLE LOT EASIER

5,0 5 anni fa

Commenti: I recently armed myself with FrontSpin to accelerate my new business development efforts, and I'm finding it to be an excellent outreach platform. Any sales tool that enables me to engage 100's of contacts w/ minimal effort is extremely high value.

Aspetti positivi:

New business phone & email outreach automation & organization capabilities

Aspetti negativi:

N/A. Just initiated first Playbooks; no dislikes to date.

Katherine
Katherine
Merchandising Editor/Account Executive (USA)
Utente LinkedIn Verificato
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Frontspin is okay, wouldn't necessarily recommend it.

3,0 7 anni fa

Commenti: It allows me to make calls from my computer and records the calls

Aspetti positivi:

I like the Playbook feature. I also like how you can send out mass emails automatically. Overall it's just okay though.

Aspetti negativi:

I don't like that you can't schedule emails to go out in the future. The reporting is also lacking. It's difficult to navigate the reports.

Pascal
Pascal
Gestion de clientèle (Benin)
Utente LinkedIn Verificato
Contabilità, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Logiciel de aide en vente

5,0 anno scorso

Aspetti positivi:

Simple et rapide à mettre en oeuvreLa synchronisation en temps réel

Aspetti negativi:

Pas de restriction sur l'ensemble d'outils frontspin

Arielle
Business Development (USA)
Servizi e tecnologie dell'informazione, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Reviewing Frontspin

5,0 anno scorso

Commenti: FronSpin overall was very easy to navigate and keep track of my calls, tasks, and emails.

Aspetti positivi:

The auto dialer made it easy to go through calls quickly and staying productive. The nurturing emails process was also very easy to use, along with tracking email progress.

Aspetti negativi:

The auto dial feature would sometimes be too quick to move onto the next call before finishing my notes.

Shannon
Sales Development Rep (USA)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Ease of use

4,0 3 anni fa

Commenti: We have been able to get close to goal using FrontSpin, the reporting is a good feature for providing accurate information back to our clients

Aspetti positivi:

I love the ease of use, not complicated to train on. Tracks calls a day, my follow ups and can see what happened on previous calls.

Aspetti negativi:

Sometimes it does not save my numbers or things I did on the previous calls, but customer service is helpful

Utente Verificato
Utente LinkedIn Verificato
, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great autodialer

5,0 7 anni fa

Aspetti positivi:

This is a great autdialer for an ADR or SDR to live in. Almost all relevant data can be accessed through frontspin and call notes can be almost effortless added in frontspin and automatically recorded in SF. Some SF data is actually easier to see like related contacts/relevant opportunities, and prospect area code/city which is great for scheduling across time zones on the fly. Reminders are great too.

Aspetti negativi:

The newer email template feature and the playbook feature are buggy. I can't see SF events in the Frontspin UI which is frustrating for our team's specific SF workflow. Sometimes the interface is slow to react or will double call someone. This is rare though.

Utente Verificato
Utente LinkedIn Verificato
, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

FrontSpin has been an excellent tool for our team. Outstanding Customer Service.

5,0 7 anni fa

Aspetti positivi:

FrontSpin allows my team to focus on reaching prospects and not the tedious administrative tasks in our DB. As a manager, I can easily see the progress of my team on a daily/weekly/monthly basis.

Aspetti negativi:

There is not much to point to as far as cons. When there are, they are extremely responsive. FrontSpin has added features and functionality whenever necessary. They seem to be always looking for ways to improve the product.

Utente Verificato
Utente LinkedIn Verificato
Software informatici, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Does the job

3,0 5 anni fa

Commenti: Not the best.

Aspetti positivi:

Front spin is user friendly. It really requires no training to teach someone how to use. Very simple.

Aspetti negativi:

Front spin is not good for big companies. They don’t have the capability to dis allow users from deleting calls, and sometimes it doesn’t sync correctly with salesforce. It also goes down at least once a month.

Utente Verificato
Utente LinkedIn Verificato
Software informatici, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Comparing FrontSpin to the other tools I have used before - I don't see myself going back others

5,0 7 anni fa

Commenti: Our AEs have the capability to dial, log what happened, set a task, send an email, and go to next call on one page. The real-time synch to Salesforce takes care of making sure our systems are updated. It saves our team a ton of time.

Aspetti positivi:

The reps have the capability to dial, log what happened, set a task, send an email, and go to next call on one page. The real-time synch to Salesforce takes care of making sure our systems are updated. It saves our team a ton of time.

Aspetti negativi:

We would like to see other "plays" that allow us to specify social media touches, but the good news is that we understand that that is forthcoming soon.

Utente Verificato
Utente LinkedIn Verificato
Moda e articoli di abbigliamento
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great for dialing and making phone calls

4,0 7 anni fa

Aspetti positivi:

- Call reports are easy to make - You are able to customize your dial playbook for leads - Awesome feature that enables you to record various voicemails which saves you a ton of time when you are power dialing

Aspetti negativi:

- Glitches frequently - Not a fan of how the dialing reports are set up - You are able to track opened emails, but you can only view the last 30 so its a waste if you do a drip campaign.

Utente Verificato
Utente LinkedIn Verificato
Software informatici, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Frontspin team has been great to work with and quick to respond.

4,0 7 anni fa

Commenti: We've been able to double our sales activity. The seemly use of the dialer the ability to know when and who to call at any given time.

Aspetti positivi:

Love only having to be in one tool all day to achieve all my sales tasks. When I onboard new sales employees it has been very seamless and has simplified training efforts.

Aspetti negativi:

Occasionally, can be a little buggy inside the email window and it will jump to a different section of the email as your typing.

Utente Verificato
Utente LinkedIn Verificato
Consulenza manageriale
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

It was easy to use and fun

4,0 7 anni fa

Commenti: Easy implementation and maintenance

Aspetti positivi:

I was able to make all my calls and email on one platform. It's easy to keep track of clients and workflow processes

Aspetti negativi:

I have to purchase salesforce in order to use it. It also does not allow for voice broadcasting which is important to my marketing campaigns

Utente Verificato
Utente LinkedIn Verificato
, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great functionality and intuitive layout

5,0 7 anni fa

Aspetti positivi:

Super easy way to log all progress and activities. You can send one off emails, list emails, record calls, log activity.

Aspetti negativi:

Sending a list email can be kind of tricky. A lot can go wrong if you aren't seasoned in all of the functions.

Sarah
Sales Development Representative (USA)
Servizi e tecnologie dell'informazione, 201-500 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Decent software for reviewing calls

4,0 3 anni fa

Aspetti positivi:

The interface is intuitive and it's super easy to highlight certain areas of calls for feedback.

Aspetti negativi:

You should be able to open separate tabs more easily to review several calls. Also, the filters don't stick if you want to go back to a filtered list in the library which is frustrating

Christopher
Sales Development Manager (USA)
Ha utilizzato il software per: Non specificato
Fonte della recensione

FrontSpin is the best sales acceleration software on the market!

5,0 9 anni fa

Commenti: I have either demoed or used almost every well-known sales tool on the market and have finally settled with FrontSpin as my go-to tool for almost everything I need. Our SDR team went from 45 calls/day to 80 calls/day with the help of FS' powerdialer and intuitive interface that reduces the amount of clicks and time entering data into SFDC (we previously used InsideSales). FS has also been helpful in training and development of my SDR team. Every call is recorded, so we can save both good and bad calls to critique as a team at the end of the week and continually improve our skill and messaging.
5/5 stars!

Risposta di FrontSpin

9 anni fa

Thank you, Chris. It is always a pleasure working with Granular Team and we look forward to the future milestones together!

Aaron
Partner (USA)
Ha utilizzato il software per: Non specificato
Fonte della recensione

Great Product: Quick and Easy

5,0 9 anni fa

Commenti: Pros: My team loves FrontSpin because it's easy to use, fast to implement, and saves them time. They've adopted it quickly and productivity has soared. Cons: None, the best product I have used so far. Overall: I would recommend FrontSpin to anyone who has or does not have a power dialer system in place. My team's number of connects with prospects have increased almost 3 times compared to the old solution used. We will never go back to the old solutions. It's evolution.

Risposta di FrontSpin

9 anni fa

Thank you, Aaron. We are delighted to be working with you. Couldn't have said it any better: evolution is the key and we are excited to be a part of it.

Stephanie
Marketing (USA)
Servizi legali, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Quality Product

4,0 6 anni fa

Aspetti positivi:

Ease of use, dialed for me, able to track responses in Salesforce

Aspetti negativi:

I didn't like that if you had a list you were working on, if you went back to the list, you had to find the last person you were working on to continue down. I didn't need to call down a list one after the other.