Process Street

Fantastic program for creating workflows

Commenti: Making checklists that can be tracked in real time is a breeze. So that I don't have to double-check every aspect of their job by hand, I've asked my team members to check off tasks when they're finished.

Aspetti positivi:

Thanks to Process Street, we were able to streamline our onboarding, renewal, and other administrative procedures and enhance our internal communications. In a short amount of time, we were able to systematize our entire business operation thanks to this.

Aspetti negativi:

Though there's room for development, the tool's current capabilities meet my needs, especially given how frequently I'm employing them.

Complete customer requested tasks quickly

Commenti: Overall I've had a good experience with Process Street. The only thing that would make it better is a better slack integration, otherwise I'm quite pleased with the service!

Aspetti positivi:

I like the process street allows me to easily track requests that come in from my customers and respond to the customer to let them know the task has been completed. The ability to send an email to the customer directly from Process Street is a huge benefit. I also like the ability to use Process Street to submit bugs to my own tech team and track their progress through review and completion.

Aspetti negativi:

The thing that I think has the most room for improvement are the slack notifications. They are very helpful in quickly letting me know something needs to be addressed, but I am often unable to complete the action within slack. It isn't easy to navigate to the web browser from slack, so I need to go access either the email notification or manually go to the Process Street site.

Process.st review

Aspetti positivi:

Helps our team maintain consistent results in day-to-day tasks, and manage small projects/more involved tasks where multiple people have a part in getting things done.

Aspetti negativi:

– Lack of granularity in roles/permissions (ex. needs an Editor-level role to allow creation and maintenance of checklists without access to truly administrative settings/controls) – Unexpected results with regard to assignments (ex. all our employees are admins as we want them to have the ability to create and update workflows; being an admin makes assignments/permissions/visibility moot) – Too little automation customization (ex. Slack connection is very limited) – The presentation of certain features and functionalities can be confusing (ex. Reports and Inbox appear to serve a similar purpose, with Inbox being comparatively feature-poor) – Content -> Send Email and Forms -> Long Text lack even simple formatting capability

Transition Management - Colliers Lease Administration

Commenti: I'm happy that we have it. It has improved our ability to manage projects and control the assignment of new projects among the team.

Aspetti positivi:

I like that all the task involved can be included in the template and that I'm able to add logic to the template to account for the nuances in each project. It also makes it much simpler to have multiple people working on the project and avoid duplicative effort.

Aspetti negativi:

it's very difficult to view actual embedded document because our company uses SharePoint to store documents. The SSO security prevents a lot of documents from being accessed inside Process Street. the Link works to locate the document quickly, but that requires to work outside Process Street and I have to go back and add more notes about what we did to the document(s). I also wish I could integrate with more apps, but I'm not totally sure its not our companies security that prevents that from being possible. I also would like to be able to have ability to control the status of the project. We use process projects that haven't begun and they get mixed into other things that are actually active vs reflecting that they are pending projects.

A simple way to complete repetitive processes in my business.

Commenti: It is simple to use and understand, allows you to see at a glance the actions to be performed and follow them until the process is completed.

Aspetti positivi:

Using this platform to organize the processes of my business and having them on hand whenever I need them has allowed me to: reduce execution times, decrease the possibility of errors by skipping a step, and delegate tasks easily.

Aspetti negativi:

What I would change about the platform is the pricing plan offer. I do not use the platform enough to make the monthly plan worthwhile. If there were a more accessible plan, it would be easier to use it and stay on it longer with a paid plan.

Review about Process Sr

Commenti: I have a very good experience using Process st. This program help me a lot on my daily basis.

Aspetti positivi:

The integrarion with other systems and the possibility to manage the workflow in real time.

Aspetti negativi:

Sometimes we need wait some minutes to received a notification on the email.

Process Street Review

Aspetti positivi:

A positive experience overall, ease of usage and task management assist our team with efficiency and keeping on track. Can amend tasks and change processes with is helpful

Aspetti negativi:

did not experience anything negative with process street

Workflow Management

Aspetti positivi:

Easy to use. They Provide Support. East to build workflow and integration

Aspetti negativi:

I do not have any since I love using it and building our process in Process ST

Process Street Review

Aspetti positivi:

Automation. The ease with which we can link all the tasks with each other.

Aspetti negativi:

The reporting system. I wish the reporting page could be modified by us depending on our needs.

Good Support, Better Product

Commenti: Overall, Process Street has been a good experience. It's easy to use and start using, our team loves it, and the price point is just about right.

Aspetti positivi:

Without any background, it's easy to see and use a flow and edit it when needed. The dashboard when you login gives you a birds eye view of where various flows and processes stand, which is helpful. Repetetive tasks are easy-peasy with Process Street.

Aspetti negativi:

As a user and administrator of process street, I feel like management could be a little easier on the back-end. With that said, any problems that I have had and brought to my account manager have been handled and addressed promptly, so I can't complain!

I would have paid for it myself if my boss didn't.

Commenti: I am very happy. There is a chat box on the standard plan that allows you to talk to them about any questions you have.

Aspetti positivi:

I usually have a browser open with multiple tabs to edit my website, locate multiple google docs, and database. On the other side I have multiple documents open and my finder to send out emails with the same email text I always use. NO MORE! I created an enormous workflow in process street that allows me to access my website through a quicklink, edit google docs and sheets by embeding them in the process, saving my form emails for my coworkers and i to use that send from my outlook not through process street (so it looks like i spent time writing the email). This process is amazing. My coworkers all think I am a hero for finding it and they quickly embraced it. I would pay for it myself but my boss said it was a go. I tried programs like monday.com and slack but they were more for design management not an enormous task list that lets you know step by step by step what to do next with a link where to go.

Aspetti negativi:

I still need to learn more about the cons of this software. I will update when I know more.

Game changer for us!

Commenti: Since using Process.st, the clarity on the tasks to be completed in a repetitive process has been eye-opening, no longer are employees making assumptions as to what should happen or ceasing forward movement because the task has some ambiguity to it. Existing workflows would require manual review of completed tasks and a multitude of hours of following up to verify that they were done and by whom. The time efficiency has allowed us to take on additional work with the same amount of staff.

Aspetti positivi:

The ability to have conditional logic among the tasks is wonderful, it allows us to only present the tasks that need to be completed and hide the ones that do not.

Aspetti negativi:

So far we haven't found any cons relating to this solution, we are very happy with it so far.

No other task/organisation system compares!

Commenti: The way the system tracks ensures admin/management are able to easily see where anyone is up to on any given task. It allows for easy completion from another team member if someone is away sick also.

Aspetti positivi:

Customer service is unrivaled even with a huge time zone difference. Always friendly and always willing to provide above and beyond support.

Aspetti negativi:

A bit pricey compared to other alternatives.

Why I love Process Street

Commenti: Great!

Aspetti positivi:

Very easy to use. I use it daily for workflow management.

Aspetti negativi:

Nothing as of now. Process street has helped me on my projects to follow the details very accurately

Amazing Platform with Top-Tier Support

Commenti: Great team all around. Definitely recommend.

Aspetti positivi:

Building is easy. Drag and drop functionality. Powerful conditional logic adds a lot of cool and useful functionality to any workflow. Their implementation and support teams are second to none.

Aspetti negativi:

A little more control over page layouts would be nice. I understand why there is a restriction but if there was anything I could ask to improve the platform it would be to improve the layouts functionality.

Very good

Aspetti positivi:

I like in process street quality and speed

Aspetti negativi:

Every thing is good so there is nothing not good

My first 30 days of using Process Street

Aspetti positivi:

straightforward to use, it enables smooth collaboration with colleagues

Aspetti negativi:

Unable to imbed graphics in the same text box (probably nobody has shown me how to do it).I have to attach the graphics in a separate section.Does that make sense?

Great product!

Commenti: I have had a wonderful experience!

Aspetti positivi:

I love the functionality and the ability to work cross-functionally!

Aspetti negativi:

It is sometimes hard to manage workflows when in the beginning stages of configuration.

Process Street Review

Aspetti positivi:

The ease of use. It integrates with a lot of different api's and programs.

Aspetti negativi:

I find the pricing for multiple users quite steep.

Easy to use!

Commenti: Easy to use, [sensitive content hidden] is great and can answer any questions and willing to show any helpful shortcuts!

Aspetti positivi:

Process Street is very easy to use and learn. Great project management tool to use for onboarding and getting through tasks.

Aspetti negativi:

N/A! I have not had any issues with the tool.

Process Street for Onboarding

Aspetti positivi:

The checklist format. It kept me organized during an overwhelming onboarding process and flagged reminders when past due tasks hit the following day.

Aspetti negativi:

Some of the pages are dense - would be nice to have a forced smaller page format for tests/quizzes.

Process Street User

Aspetti positivi:

Ease of product use. Love checking things off!

Aspetti negativi:

For what we use it (Onboarding Checklist) it works well and can't think of necessary improvements for it.

Impressed and Appreciative

Commenti: The customer success team has been fabulous to work with. I am blown away that they continue to offer us more help over time.

Aspetti positivi:

I love the workflow feature. It has helped my team collaborate with other teams more effectively than using google docs and spreadsheets.

Aspetti negativi:

I was intimidated about matching our strange processes into a new product.

Process Street is a 10!

Commenti: functionality - 10
customer service - 10
ease of use - 10

Aspetti positivi:

I love the conditional logic and piping abilities. I love that I am able to train new employees simply by telling them to follow the steps in a process. I love the scheduling feature.

Aspetti negativi:

I wish you would do the following: 1. Go back to the blue cards on active workflows. I really do not love the new look or flow. 2. Make it so we can duplicate or drag and drop a task already created in one workflow to another workflow. Sometime you just need a few pieces of the process to create your new process and having to duplicate the entire workflow then delete what you do not need is time consuming. 3. I wish the scheduling view was not in the blue card version but in a list where I could see an entire year, and had the ability to search and filter. 4. I would like to understand how the scheduling feature works in relation to 'due after' 'set offsets'. I am not sure but I do think that if you select a due date this is the date the person who is assigned to it gets the email. I've had trouble figuring this out.

We Love Process Street

Commenti: Process Street has improved efficiency and effectiveness at my organization. The adoption from other departments is also a plus and shows how easy the system is to use. The support team is by far the best!!!

Aspetti positivi:

It's intuitive and likely the best support team I've ever seen. Very knowledgeable, kind, patience, and extremely helpful. The software is designed to self-serving with templates, tutorials, and much more. The automation and conditional logic features are amazing and helps to stay organized!

Aspetti negativi:

Not being able to insert a table into the text; version control to see exactly what changes were made...