---
description: Scopri le funzionalità di Agile CRM, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: Agile CRM - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software CRM](/directory/2/customer-relationship-management/software) > [Agile CRM](/software/135148/agile-crm)

# Agile CRM

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> Agile CRM è una suite completa per vendite, marketing e servizi, progettata per consentire alle PMI di vendere e commercializzare come le aziende delle classifiche Fortune 500.
> 
> Conclusione: valutazione di **4.1/5** stelle assegnate da 524 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

-----

## Panoramica

### Chi utilizza Agile CRM?

Piccole e medie imprese che devono automatizzare vendite, marketing e servizi

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **4.1/5** | 524 Recensioni |
| Facilità d'uso | 4.0/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 4.0/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 4.1/5 | Sulla base delle recensioni complessive |
| Funzionalità | 4.1/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: Agile CRM
- **Area geografica**: HYDERABAD, India
- **Anno di fondazione**: 2012

## Contesto commerciale

- **Prezzo di partenza**: 8,99 USD
- **Modello tariffario**:  (Versione gratuita disponibile) (Versione di prova gratuita (free trial))
- **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (mobile), iPhone (mobile), iPad (mobile)
- **Lingue supportate**: francese, inglese, italiano, portoghese, russo, spagnolo
- **Paesi disponibili**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua e Barbuda, Arabia Saudita, Argentina, Armenia, Aruba, Australia, Austria, Azerbaigian, Bahamas, Bahrein, Bangladesh, Barbados, Belgio, Belize e altri 209

## Funzionalità

- A/B Testing
- Analisi delle sensazioni
- Automazione del marketing
- Avvisi/Notifiche
- Catalog Management
- Composizione automatica dei numeri di telefono
- Connessione telefonica automatica
- Controllo degli orari di lavoro
- Creazione di firme
- Database clienti
- Gestione contatti
- Gestione dei canali
- Gestione dei team
- Gestione dei ticket di assistenza
- Gestione della posta elettronica
- Gestione della posta in arrivo
- Gestione delle attività
- Gestione delle attività di vendita
- Gestione delle comunicazioni
- Gestione delle conoscenze
- Gestione delle firme
- Gestione di più account
- Instradamento automatico
- Instradamento delle chiamate
- Invio di SMS di massa
- Messaggistica programmata
- Mobile Optimization
- Monitoraggio dei report/progetti
- Monitoraggio del coinvolgimento
- Monitoraggio del progetto
- Monitoraggio dell'interazione dell'utente
- Monitoraggio delle chiamate
- Monitoraggio/analisi dell'uso
- Multi-campagna
- Parametri prestazionali
- Pianificazione/Programmazione dei progetti
- Portale self-service
- Programmazione dei post
- Programmazione della campagna
- Quadro della attività
- Registrazione delle chiamate
- Registrazione delle chiamate
- Rilevamento del tempo passato sul sito
- Selezione predittiva dei numeri di telefono
- Smistamento automatico delle chiamate
- Tabellone segnapunti
- Task Editing
- Tracciabilità delle e-mail
- Tracciamento dei click
- Tracciamento delle interazioni

... e altre 94 funzionalità

## Integrazioni (34 in totale)

- Adobe Commerce
- ClickDesk
- CreateForm
- Drupal
- Drupal Commerce
- FreshBooks
- FullContact
- Gravity Forms
- Help Scout
- Joomla
- JoomlaLMS
- Leadpages
- LinkedIn for Business
- LiveHelpNow
- Meta for Business

... e altre 19 integrazioni

## Opzioni di supporto

- Email/Help desk
- FAQ/Forum
- Knowledge Base
- Assistenza telefonica
- Assistenza diretta 24 ore su 24
- Chat

## Categoria

- [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software)

## Categorie correlate

- [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software)
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- [Software per la gestione delle campagne](https://www.capterra.it/directory/30012/campaign-management/software)
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## Recensioni

### "AgileCRM automates digital marketing for us" — 5.0/5

> **Roni** | *6 settembre 2023* | Industria edilizia | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: Agile CRM has some very remarkable Marketing Automation abilities that we are exploiting for now. It is possible to set up fundraising strategies, automated responses, and with Workato, it is possible to do even more. Agile CRM helps us get an accurate idea of where we are with respect to any possible deal. It monitors the replicas we enter freehand along with exhibits email correspondence and associated people, and handles things with the simple drive of a mouse. It is such an important portion of our company that you may not imagine an existence without it. If we didn't have it, it would mean missing important calls, not having up-to-date contact with many customers, suppliers and prospects, and losing track of them.
> 
> **Inconvenienti**: At the negotiation table, I would like Agile to report the number of days the agreement has lasted in that position. This information can be found in different places, but owning it on the Kanban board would be wonderful. I would like Agile CRM to also exhibit a figure of how existing marketing campaigns and automations relate to each other, in order to avoid nasty or repeated emails and other actions. It would be significantly more optimal if it were possible to access more information on the screen so you wouldn't have to dig so far outside the program and make decisions before executing your projects.
> 
> Agile CRM is the most important program within our company. We use it for the purpose of preserving our customer and prospect databases, managing email rounds, tracking contracts, reporting and a bit of marketing automation. We will often bring people in for a short period of time to use the system, especially if they are in a project management position. The mobile app, which has just been released, is excellent and offers almost all the fundamental features of the web version.

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### "Agile CRM - Lots of features, mediocre execution" — 4.0/5

> **Michael** | *7 febbraio 2024* | Servizi finanziari | Tasso di raccomandazione: 7.0/10
> 
> **Vantaggi**: Great features for the price. Nice User Interface. Intuitive.
> 
> **Inconvenienti**: Email marketing bounces back and other email challenges never really got resolved.
> 
> I really want to like it. Such a good price for great features and a good UI. But some glitches prevent me from using it any longer.

-----

### "Virtual Quality Account, Ease of use" — 3.0/5

> **An** | *27 agosto 2021* | Marketing e pubblicità | Tasso di raccomandazione: 6.0/10
> 
> **Vantaggi**: AgileCRM offer the Score Lead and Star-Rank for People and Company, help you  to priority your time to spend on account and feedback to marketing team on their campaign lead. Deal board offer 3 view as complex/tight/wide depend on what you want to see the distances of each stage. Product is offered, include discount too, save your time. People in Company show as table you could choose column and see information you want with scroll to right
> 
> **Inconvenienti**: Default size of column, if you choose much column system narrow size default column as Name it make user hard to recognize account with just few word. Report for only for enterprises plan if below you only offered Weekly Report. Deal Widget shown only line chart, piece chart for forecast revenue/ quantity of deals, cant click to see details
> 
> Simple using for only recorded and track deal is fine. If you expect to know in depth as Report, Forecast in Details, Customization as your needs this not a best choices.

-----

### "Good little CRM for a great price" — 4.0/5

> **Joshua** | *4 aprile 2021* | Consulenza manageriale | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: Agile has a very expansive set of features that I could not find on other similarly priced products. It is reasonably priced for solopreneurs and offers a grown-up set of features for even small companies. The system is very configurable and offers user-defined fields for contact, company, and deal records - most other CRM solutions don't.
> 
> **Inconvenienti**: It looks like it needs a facelift - the UI could be improved as it doesn't look like there has been an update in many years. I would like to see a view that combines the information from contact, company, and deal records on one screen.
> 
> Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.

-----

### "Fantastic CRM system" — 5.0/5

> **Divaldo** | *11 gennaio 2023* | Servizi ai consumatori | Tasso di raccomandazione: 8.0/10
> 
> **Vantaggi**: Agile CRM was one of the most important tools for managing my business, excellent for capturing leads, automating and controlling all activities. What I loved most was email automation.
> 
> **Inconvenienti**: Recently they launched another tool and they stopped paying so much attention to this tool, also over the years I tirelessly requested the addition of more currencies which was not done.
> 
> I had integrated the agile CRM with facebook and since we had ads running to capture leads, it was spectacular, because the automation was ready, there was a lot of engagement with customers and they felt special.

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## Link

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