--- description: Scopri le funzionalità di ActivTrak, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ActivTrak - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per call center](/directory/30007/call-center/software) > [ActivTrak](/software/135366/activtrak) # ActivTrak Canonical: https://www.capterra.it/software/135366/activtrak Pagina: 1/25\ Avanti: [Pagina successiva](https://www.capterra.it/software/135366/activtrak?page=2) > ActivTrak offre agli utenti la possibilità di capire quali processi funzionano meglio per la propria impresa, chi è impegnato e quando cambia la produttività. > > Conclusione: valutazione di **4.5/5** stelle assegnate da 591 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza ActivTrak? Il mercato di riferimento di ActivTrak comprende aziende di piccole e grandi dimensioni Fortune 1000 con 5-1.000 dipendenti che utilizzano un computer. Idealmente, imprenditori, responsabili IT, responsabili delle risorse umane e team leader che hanno bisogno di ottenere risultati. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.5/5** | 591 Recensioni | | Facilità d'uso | 4.5/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.5/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.4/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Birch Grove Software - **Area geografica**: Dallas, USA - **Anno di fondazione**: 2012 ## Contesto commerciale - **Prezzo di partenza**: 10,00 USD - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop) - **Lingue supportate**: inglese - **Paesi disponibili**: Australia, Brasile, Canada, Cina, Germania, Giappone, India, Irlanda, Messico, Nuova Zelanda, Regno Unito, Stati Uniti ## Funzionalità - API - Analisi della produttività - Analisi delle tendenze - Analisi predittiva - Analisi visiva - Avvisi/Notifiche - Benchmarking - Controllo accessi/Autorizzazioni - Controllo degli orari di lavoro - Creazione di report/analisi - Cronologia delle esplorazioni - Dashboard - Database impiegati - Gestione dei feedback - Gestione dei progetti - Gestione del personale - Gestione della conformità - Gestione delle attività - Gestione delle prestazioni - Gestione delle riunioni - Gestione di dati - Gestione foglio presenze - Goal Setting/Tracking - Importazione/Esportazione di dati - Integrazione di dati - Modelli personalizzabili - Monitoraggio dei KPI - Monitoraggio dei progressi - Monitoraggio del coinvolgimento - Monitoraggio delle attività dei dipendenti - Monitoraggio delle presenze - Notifiche in tempo reale - Pannello di controllo personalizzabile - Parametri prestazionali - Pianificazione del personale - Pianificazione strategica - Publishing/Sharing - Quadro della attività - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Registrazione delle attività dello schermo - Rendicontazione e analisi statistiche - Report personalizzabili - Reporting ad hoc - Ricerca/Filtro - Rilevamento della posizione - Scheduled/Automated Reports - Third-Party Integrations - Visualizzazione di dati ... e altre 1 funzionalità ## Integrazioni (27 in totale) - ADP GlobalView Payroll - Asana - BambooHR - Culture Amp - Domo - Google Calendar - Google Data Studio - Google Workspace - Jira - Lattice - Lookr - Microsoft Entra ID - Microsoft Power BI - Microsoft Teams - Microsoft Viva ... e altre 12 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per call center](https://www.capterra.it/directory/30007/call-center/software) ## Categorie correlate - [Software per call center](https://www.capterra.it/directory/30007/call-center/software) - [Software per il monitoraggio dei dipendenti](https://www.capterra.it/directory/31087/employee-monitoring/software) - [Software di Business Intelligence](https://www.capterra.it/directory/23/business-intelligence/software) - [Software di produttività](https://www.capterra.it/directory/30968/productivity/software) - [Software per reportistica](https://www.capterra.it/directory/30053/reporting/software) ## Alternative 1. [Clockify](https://www.capterra.it/software/169607/clockify) — 4.8/5 (9243 reviews) 2. [DeskTime](https://www.capterra.it/software/168660/desktime) — 4.5/5 (526 reviews) 3. [Connecteam](https://www.capterra.it/software/153140/connecteam) — 4.6/5 (5235 reviews) 4. [WebWork Time Tracker](https://www.capterra.it/software/151338/webwork-time-tracker) — 4.6/5 (466 reviews) 5. [Insightful](https://www.capterra.it/software/142813/workpuls) — 4.8/5 (194 reviews) ## Recensioni ### "ActiveTrak - When you want to really monitor your employees/workers remotely" — 5.0/5 > **Jon** | *30 giugno 2022* | Marketing e pubblicità | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: This lets you spy on their screen and see what they see. You can block out website from loading. For example: employees during working hours can't load Netflix. You can also monitor when their computer goes to sleep and when they are inactive. > > **Inconvenienti**: One of the employees uses a MacBook Pro. When his iOS updates sometimes the permission setting of ActiveTrak need resetting. > > Very good overall experience. Easy to use, and install. ----- ### "worth the price" — 4.0/5 > **dawn** | *10 dicembre 2025* | Sicrezza e indagini | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: setting up the alerts is easy and setting up productive vs unproductive activity is also easy to do. > > **Inconvenienti**: cant see live screen shots from users. would be helpful when there is an alert to see video of what they were doing > > this is a good product for the price. customer support has been very helpful when I have needed them ----- ### "Excellent Add-on to other tools" — 5.0/5 > **ChoCha'** | *15 aprile 2026* | Magazzinaggio | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: I like the most that it is easy to get what i need. Im able to share information with my executives. Can export out files if needed. Our team are able to track time productivity of end users. > > **Inconvenienti**: i haven't navigated enough to know what not to like. I have plans this year to venture and user more of the software that it has to offer. > > Im able to quickly get what i need. The cost is reasonable. When needing assistance, someone is there to help. Not used reporting, but have been able to export a list of activities. ----- ### "High License Fee Increases, Poor Customer Service & Cancellation Issues\!" — 1.0/5 > **Scott** | *23 ottobre 2025* | Prodotti alimentari e bevande | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: The ability to detect "mouse clicker" activity monitoring cheating, category based alerts, and event based screenshots. > > **Inconvenienti**: The rising licensing costs, along with the introduction of new features that are only available as paid add-ons rather than being included in existing plans, are frustrating. There is also an excessive amount of unnecessary data collected, seemingly just to create KPIs for 'performance' metrics, which feels like an attempt to justify pushing customers toward the higher-priced plan and added cost features. The service demands constant, high-touch maintenance, often requiring dedicated staff just to keep things running. The agent installations are generally unstable and frequently stop reporting. The cancellation process is particularly poor—clearly designed to be difficult, as you can't simply opt out of renewal or cancel through the same dashboard used for payments or upgrading your plan. While it's easy to increase your bill, reducing or canceling your service is made unnecessarily complicated. > > Customer interactions with support and sales have been poor, almost robotic with canned responses on anything except when they're trying to get more money out of you with plan or feature upsells. The cancellation process is purposely designed to trap you in a yearly contract and make cancelling from the mandatory auto-renewal (no way to disable this) as difficult as possible jumping through hoops. The actual service has been disappointing with the amount of time it takes to maintain the product keeping agents working, classifying applications or websites, and sifting through the excessive amounts of data just to answer basic questions on worker activity. ----- ### "Auto-Renew Trap and Canned Responses" — 1.0/5 > **Leo** | *9 marzo 2026* | Editoria | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: The dashboard shows each individual's productivity. This helped us quickly see across departments the work and focus of our employees > > **Inconvenienti**: DO NOT DO BUSINESS WITH THESE PEOPLE\! All they seem to care about is locking customers into auto renewal and charging for another full year, whether you are using the product or not. In my case, the business division using ActivTrak no longer existed, the service was no longer needed, and instead of working toward a reasonable resolution, they kept repeating the same contract language and avoided directly answering my questions. What frustrated me most was not just the invoice, it was the canned responses. I asked for the signed order form, the renewal details, and clear answers to specific billing questions. Instead, I got the same recycled explanation about notice periods. If you do business with ActivTrak, watch your renewal date very carefully, because once they renew you, do not expect much flexibility or a real conversation. My experience was that billing enforcement mattered a lot more than customer goodwill. > > When we used the product, it was decent. Also, the reports are good because in a snapshot, we can quickly see the productivity of the team ----- Pagina: 1/25\ Avanti: [Pagina successiva](https://www.capterra.it/software/135366/activtrak?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/135366/activtrak) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati