--- description: Scopri le funzionalità di ActivTrak, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ActivTrak - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per call center](/directory/30007/call-center/software) > [ActivTrak](/software/135366/activtrak) # ActivTrak Canonical: https://www.capterra.it/software/135366/activtrak Pagina: 1/25\ Avanti: [Pagina successiva](https://www.capterra.it/software/135366/activtrak?page=2) > ActivTrak offre agli utenti la possibilità di capire quali processi funzionano meglio per la propria impresa, chi è impegnato e quando cambia la produttività. > > Conclusione: valutazione di **4.5/5** stelle assegnate da 591 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza ActivTrak? Il mercato di riferimento di ActivTrak comprende aziende di piccole e grandi dimensioni Fortune 1000 con 5-1.000 dipendenti che utilizzano un computer. Idealmente, imprenditori, responsabili IT, responsabili delle risorse umane e team leader che hanno bisogno di ottenere risultati. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.5/5** | 591 Recensioni | | Facilità d'uso | 4.5/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.5/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.4/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Birch Grove Software - **Area geografica**: Dallas, USA - **Anno di fondazione**: 2012 ## Contesto commerciale - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop) - **Lingue supportate**: inglese - **Paesi disponibili**: Australia, Brasile, Canada, Cina, Germania, Giappone, India, Irlanda, Messico, Nuova Zelanda, Regno Unito, Stati Uniti ## Funzionalità - API - Analisi della produttività - Analisi predittiva - Analisi visiva - Benchmarking - Controllo accessi/Autorizzazioni - Controllo degli orari di lavoro - Creazione di report/analisi - Cronologia delle esplorazioni - Dashboard - Database impiegati - Gestione degli obiettivi - Gestione dei costi - Gestione dei feedback - Gestione dei progetti - Gestione del personale - Gestione della conformità - Gestione delle attività - Gestione delle prestazioni - Gestione delle riunioni - Gestione di dati - Gestione foglio presenze - Goal Setting/Tracking - Integrazione di dati - Modelli personalizzabili - Monitoraggio dei KPI - Monitoraggio dei progressi - Monitoraggio del coinvolgimento - Monitoraggio delle attività dei dipendenti - Monitoraggio delle presenze - Monitoraggio vacanze/congedi - Notifiche in tempo reale - Pannello di controllo personalizzabile - Parametri prestazionali - Pianificazione del personale - Pianificazione strategica - Programmazione - Publishing/Sharing - Quadro della attività - Real-Time Monitoring - Real-Time Reporting - Registrazione delle attività dello schermo - Rendicontazione e analisi statistiche - Report personalizzabili - Reporting ad hoc - Rilevamento della posizione - Scheduled/Automated Reports - Sorgenti di dati molteplici - Third-Party Integrations - Visualizzazione di dati ... e altre 6 funzionalità ## Integrazioni (27 in totale) - ADP GlobalView Payroll - Asana - BambooHR - Culture Amp - Domo - Google Calendar - Google Data Studio - Google Workspace - Jira - Lattice - Lookr - Microsoft Entra ID - Microsoft Power BI - Microsoft Teams - Microsoft Viva ... e altre 12 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per call center](https://www.capterra.it/directory/30007/call-center/software) ## Categorie correlate - [Software per call center](https://www.capterra.it/directory/30007/call-center/software) - [Software per il monitoraggio dei dipendenti](https://www.capterra.it/directory/31087/employee-monitoring/software) - [Software di Business Intelligence](https://www.capterra.it/directory/23/business-intelligence/software) - [Software di produttività](https://www.capterra.it/directory/30968/productivity/software) - [Software per reportistica](https://www.capterra.it/directory/30053/reporting/software) ## Alternative 1. [Clockify](https://www.capterra.it/software/169607/clockify) — 4.8/5 (9259 reviews) 2. [DeskTime](https://www.capterra.it/software/168660/desktime) — 4.5/5 (526 reviews) 3. [Connecteam](https://www.capterra.it/software/153140/connecteam) — 4.6/5 (5308 reviews) 4. [WebWork Time Tracker](https://www.capterra.it/software/151338/webwork-time-tracker) — 4.6/5 (627 reviews) 5. [WorkTime](https://www.capterra.it/software/129845/worktime) — 4.6/5 (171 reviews) ## Recensioni ### "ActiveTrak - When you want to really monitor your employees/workers remotely" — 5.0/5 > **Jon** | *30 giugno 2022* | Marketing e pubblicità | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: This lets you spy on their screen and see what they see. You can block out website from loading. For example: employees during working hours can't load Netflix. You can also monitor when their computer goes to sleep and when they are inactive. > > **Inconvenienti**: One of the employees uses a MacBook Pro. When his iOS updates sometimes the permission setting of ActiveTrak need resetting. > > Very good overall experience. Easy to use, and install. ----- ### "Powerful Visibility Into Productivity: Best Used as a Coaching Tool" — 4.0/5 > **Eric** | *14 aprile 2026* | Industria edilizia | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: ActivTrak gives great visibility into how time is actually being spent across users and teams. The reporting is clean, easy to understand, and useful for identifying productivity trends without needing to dig through raw data. Setup is straightforward, and the dashboards make it easy to spot inefficiencies, track application usage, and support conversations with employees using real data. It’s especially helpful for remote or hybrid environments where visibility is otherwise limited. > > **Inconvenienti**: Some of the deeper reporting and customization options feel a bit limited unless you move up to higher tiers. There can also be a bit of a learning curve when trying to fine-tune categories or interpret certain metrics correctly. Depending on how it’s implemented, it can feel intrusive to employees if expectations aren’t clearly communicated. Pricing can add up quickly as you scale. > > Overall, ActivTrak has been a valuable tool for understanding workforce productivity and improving operational efficiency. It works best when used as a coaching and insight tool rather than strict monitoring. With the right approach and communication, it provides meaningful data that helps teams improve performance without creating unnecessary friction. It’s reliable, easy to deploy, and delivers solid value for organizations that want better visibility into day-to-day work habits. ----- ### "Auto-Renew Trap and Canned Responses" — 1.0/5 > **Leo** | *9 marzo 2026* | Editoria | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: The dashboard shows each individual's productivity. This helped us quickly see across departments the work and focus of our employees > > **Inconvenienti**: DO NOT DO BUSINESS WITH THESE PEOPLE\! All they seem to care about is locking customers into auto renewal and charging for another full year, whether you are using the product or not. In my case, the business division using ActivTrak no longer existed, the service was no longer needed, and instead of working toward a reasonable resolution, they kept repeating the same contract language and avoided directly answering my questions. What frustrated me most was not just the invoice, it was the canned responses. I asked for the signed order form, the renewal details, and clear answers to specific billing questions. Instead, I got the same recycled explanation about notice periods. If you do business with ActivTrak, watch your renewal date very carefully, because once they renew you, do not expect much flexibility or a real conversation. My experience was that billing enforcement mattered a lot more than customer goodwill. > > When we used the product, it was decent. Also, the reports are good because in a snapshot, we can quickly see the productivity of the team ----- ### "Easy to Use and Provides Great Insights" — 5.0/5 > **Shelly** | *23 aprile 2026* | Marketing e pubblicità | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: I really liked the quick look at the email each week and then I could drill in more as I have time. The dashboards are easy to read as well. > > **Inconvenienti**: I didn’t like how my team would show unproductive while on a Teams meeting. I like that my team isn’t multitasking on meetings but don’t want them to show unproductive. > > It was a great experience and gave amazing insights to what the team is doing each day. Ranking sites and apps is very useful. ----- ### "Effective Monitoring Solution" — 5.0/5 > **ROBERTO** | *10 dicembre 2025* | Architettura e urbanistica | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: ActivTrak’s most valuable feature for our organization is its ability to accurately track active time per user. This capability provides clear visibility into how team members spend their time throughout the workday, allowing us to identify productive patterns, spot inefficiencies, and better understand workload distribution. The platform delivers this data in an intuitive, easy-to-read format that supports informed decision-making and continuous performance improvement. By having reliable insights into individual and team activity levels, we can improve scheduling, allocate resources more effectively, and ensure accountability across departments. Overall, the active-time tracking functionality enhances transparency and operational efficiency. > > **Inconvenienti**: One limitation of ActivTrak is the snapshot feature, which can feel too restrictive for detailed monitoring needs. While snapshots provide general visibility, they do not always capture enough context to fully understand user activity, especially during critical tasks or potential security concerns. The absence of a true video-recording option further limits the ability to review continuous activity or reconstruct events accurately. Having only periodic images instead of a more comprehensive recording capability can make it difficult to analyze workflow interruptions, investigate issues, or validate productivity trends. Adding a video-based option would significantly enhance the platform’s monitoring effectiveness. > > My overall experience with ActivTrak has been very positive, especially considering the value it provides for the cost. The platform delivers reliable insights into user activity, productivity trends, and workload distribution, which has helped us make better operational decisions. Its reporting tools are intuitive, and the data it provides is easy to understand and apply across teams. While there are areas that could be enhanced, such as more robust visual recording options, the core functionality performs well and consistently meets our expectations. For the money spent, ActivTrak offers strong performance, solid usability, and meaningful visibility into day-to-day operations. ----- Pagina: 1/25\ Avanti: [Pagina successiva](https://www.capterra.it/software/135366/activtrak?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/135366/activtrak) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati