--- description: Scopri le funzionalità di Accelo, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Accelo - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software CRM](/directory/2/customer-relationship-management/software) > [Accelo](/software/135686/accelo) # Accelo Canonical: https://www.capterra.it/software/135686/accelo Pagina: 1/8\ Avanti: [Pagina successiva](https://www.capterra.it/software/135686/accelo?page=2) > Piattaforma per le operazioni versatile, potente e automatizzata, Accelo ti consente di tenere sotto controllo il tuo business di assistenza. > > Conclusione: valutazione di **4.5/5** stelle assegnate da 177 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Accelo? Qualsiasi organizzazione di servizi professionali che serve clienti ed emette fatture per il tempo impiegato. Accelo semplifica tutti i processi del servizio cliente in un unico posto, gestendo programmi e progetti del team. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.5/5** | 177 Recensioni | | Facilità d'uso | 4.2/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.5/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.3/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Accelo - **Area geografica**: San Francisco, USA - **Anno di fondazione**: 2011 ## Contesto commerciale - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Australia, Canada, Danimarca, Finlandia, Germania, Groenlandia, Irlanda, Islanda, Isole Fær Øer, Isole Vergini Americane, Isole Åland, Nuova Zelanda, Regno Unito, Stati Uniti, Svezia ## Funzionalità - Accesso/Controllo remoto - Automazione dei processi aziendali - Calcolo delle imposte - Configurazione del flusso di lavoro - Contabilità - Contatti condivisi - Controllo accessi/Autorizzazioni - Controllo degli orari di lavoro - Controllo del processo di valutazione - Controllo ore e spese - Database contatti - Editor grafico di flussi di lavoro - Elaborazione delle fatture - Elaborazione di pagamenti - Fatturazione e contabilizzazione - Flusso di lavoro per le valutazioni - Gestione contatti - Gestione dei progetti - Gestione dei ticket di assistenza - Gestione del flusso di lavoro - Gestione della posta in arrivo - Gestione delle capacità - Gestione delle commissioni - Gestione delle fatture - Gestione delle riunioni - Gestione di documenti - Gestione di incidenti - Gestione foglio presenze - Lead Generation - Monitoraggio clienti - Monitoraggio dei progressi - Monitoraggio dei report/progetti - Monitoraggio del progetto - Monitoraggio dello stato - Parametri prestazionali - Per proprietà immobiliari - Personalizzazione - Pianificazione delle risorse - Pianificazione di progetti - Pianificazione/Programmazione dei progetti - Preventivi/Stime - Real-Time Updates - Rendicontazione finanziaria - Ricerca/Filtro - Strumenti collaborativi - Supporto da remoto - Task Editing - Tracciabilità delle spese - Tracciamento delle interazioni - Trascinamento della selezione (Drag & Drop) ... e altre 69 funzionalità ## Integrazioni (28 in totale) - BrightGauge - ConnectWise Cybersecurity Management - Expensify - Google Analytics 360 - Google Calendar - Google Drive - Google Workspace - Gusto - HubSpot CRM - Ignition - Jira - Kaseya VSA - Mailchimp - Microsoft 365 - Microsoft Outlook ... e altre 13 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software) ## Categorie correlate - [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software) - [Software per automatizzare i processi](https://www.capterra.it/directory/16/professional-services-automation/software) - [Software di project management](https://www.capterra.it/directory/30002/project-management/software) - [Software per task management](https://www.capterra.it/directory/10030/task-management/software) - [Software per il calcolo di tempi e spese](https://www.capterra.it/directory/30080/time-and-expense/software) ## Alternative 1. 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In our previous program, we had to duplicate task lists and pray we didn't mess anything up by not being able to create project templates. > > **Inconvenienti**: To have a good overview of the billing dashboard, you presently have to rely on the usage of filters, which isn't enough. At a glance, I'd want to know if an invoice has been delivered, received, and paid. The mobile app comes in second, but it falls well short of the online version in terms of functionality and is in desperate need of some love and care. > > Accelo helps me keep track of existing projects and give assignments to the right people. What I like most about it is how easy it is to see what the current status is at any given time. Having access to our company's email is a benefit to us as well, since we use the email integration. ----- ### "Accelo is the perfect tool for our projects" — 4.0/5 > **Denise** | *17 luglio 2022* | Marketing e pubblicità | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: I appreciate how flexible it is, since we are able to make changes to things like invoicing, branding, reports, and marketing campaign templates. It offers a full invoicing section where we can make our own invoices and modify existing ones, as well as invoice online and connect to Xero. The Gantt chart allows us to see the status of each work and the amount of time it takes in real time, and it makes it easy to create, assign, and track tasks for team members. > > **Inconvenienti**: All of the software's modules have received glowing recommendations from the many departments that have used them. This is because the software is user-friendly and straightforward, easily adjusting to the specific requirements of each business and each project. > > Accelo is used to manage the whole project lifecycle, from creating tasks and allocating them to team members to tracking time and expenses. This program is great since it allows us to organize all of our customer information in one place, including notes, invoices, payments, and open tasks. When used together with other applications, such as Xero, Salesforce's sales cloud, PayPal, MailChimp, and social media platforms, it allows for optimal project growth. ----- ### "Accelo is packed with features and customizations, but still falls short" — 3.0/5 > **Keyana** | *25 aprile 2018* | Internet | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: The UI is actually not so bad; it's bright and modern, and menu options are well-placed. (That is, most items are located exactly where you'd think they should be.) This is extremely helpful when building complex projects within the platform. Even novices are comfortable using Accelo after about a week, in most cases. > > **Inconvenienti**: The sync with QuickBooks Online is awesome in theory, as my company requires that connection for invoices that are attached to projects within Accelo. However, that sync tends to break more often than it should. This is typically an issue when modifying ledger items and our chart of accounts in QuickBooks Online... Which, we HAVE to make the changes in QBO first, rather than the other way around. As a company with MANY products and services offerings that are updated around the beginning of every year, this is generally a nightmare. ----- ### "Opitimized and Automated our Workflow" — 5.0/5 > **James** | *11 settembre 2020* | Risorse umane | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: We switched to Accelo after using other inferior products for 18 years. We have been pleased with the front-to-back automation that is now seamlessly running critical portions of our business. With Accelo, we have been able to place several business functions on one platform, where before, we had to use several products to accomplish the same thing - with little or no automation. We are now more automated and productive. Our team loves the product\! With the current COVID pandemic, we have found ourselves having to do more with less. To meet these new challenges, we are taking full advantage of Accelo's Expert Services Program and have partnered with an Accelo Implementation Manager. The benefits to our team and bottom-line were immediate. When this crisis is over, we will recover quicker and grow our business with more confidence using the software. > > **Inconvenienti**: We love the software. As others have stated, we wish that we had been using it years ago. > > Automated our business process from sale, to project, to billing. All of our team can interface and contribute seamlessly at any stage of the project. The price point is perfect and the Accelo support has been amazing. ----- ### "Necessary for project tracking" — 5.0/5 > **Hailey** | *26 marzo 2024* | Industria edilizia | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I like that we can compare sales, work flow from month to month, year to year. Great resource for keeping track of your business. > > **Inconvenienti**: There have been some hiccups, that I think were just user errors. All issues are always solved in a timely manner. ----- Pagina: 1/8\ Avanti: [Pagina successiva](https://www.capterra.it/software/135686/accelo?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/135686/accelo) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati