---
description: Scopri le funzionalità di Service Fusion, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: Service Fusion - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software FSM](/directory/10009/field-service-management/software) > [Service Fusion](/software/135788/service-fusion)

# Service Fusion

Canonical: https://www.capterra.it/software/135788/service-fusion

Pagina: 1/14\
Avanti: [Pagina successiva](https://www.capterra.it/software/135788/service-fusion?page=2)

> Facile. Potente. Dispositivi mobili. Gestione di preventivi e lavori, smistamento, fatturazione, pagamenti elettronici e mobili. A partire da 99 $/mese senza canoni per utente
> 
> Conclusione: valutazione di **4.3/5** stelle assegnate da 308 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

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## Panoramica

### Chi utilizza Service Fusion?

Al servizio di oltre 3.000 piccole e medie aziende di servizi esterni nei settori degli impianti HVAC, idraulici, elettrici, di riparazione elettrodomestici, domotica, A/V, fabbri, IT e molti altri settori di servizi.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **4.3/5** | 308 Recensioni |
| Facilità d'uso | 4.3/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 4.3/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 4.2/5 | Sulla base delle recensioni complessive |
| Funzionalità | 4.1/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: EverCommerce

## Contesto commerciale

- **Prezzo di partenza**: 259,00 USD
- **Pubblico target**: 2-10, 11-50, 51-200, 201-500
- **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (locale), Android (mobile), iPhone (mobile), iPad (mobile)
- **Lingue supportate**: inglese
- **Paesi disponibili**: Australia, Canada, Stati Uniti

## Funzionalità

- App per dispositivi mobili
- Appuntamenti ricorrenti
- Archiviazione di documenti
- Avvisi/Notifiche
- CRM
- Calcolo dei costi
- Computo dei materiali
- Controllo degli orari di lavoro
- Controllo dell'inventario
- Creazione di report/analisi
- Cronologia dei servizi
- Database contatti
- Database dei costi
- Fatturazione e contabilizzazione
- Firma elettronica
- GPS
- Gestione degli ordini di lavoro
- Gestione dei calendari
- Gestione dei clienti
- Gestione dei progetti
- Gestione dei tecnici
- Gestione del lavoro
- Gestione dell'inventario
- Gestione della disponibilità
- Gestione delle fatture
- Gestione delle ispezioni
- Gestione delle prenotazioni
- Gestione offerte
- Importazione/Esportazione di dati
- Manutenzione delle apparecchiature
- Manutenzione preventiva
- Messaggistica via SMS
- Monitoraggio del lavoro
- Monitoraggio della garanzia
- Monitoraggio dello stato
- Monitoraggio ore online
- Pagamenti tramite cellulare
- Pagamento elettronico
- Per installatori di impianti elettrici commerciali e/o industriali
- Pianificazione del personale
- Pianificazione in tempo reale
- Prenotazioni online
- Preventivi/Stime
- Programmazione
- Quadro della attività
- Real-Time Updates
- Rendicontazione e analisi statistiche
- Sincronizzazione dei calendari
- Third-Party Integrations
- Tracciato di controllo

... e altre 25 funzionalità

## Integrazioni (3 in totale)

- QuarksUp
- QuickBooks Online
- ZyraTalk

## Opzioni di supporto

- Email/Help desk
- FAQ/Forum
- Knowledge Base
- Assistenza telefonica
- Chat

## Categoria

- [Software FSM](https://www.capterra.it/directory/10009/field-service-management/software)

## Categorie correlate

- [Software FSM](https://www.capterra.it/directory/10009/field-service-management/software)
- [Software per l'assegnazione di personale](https://www.capterra.it/directory/30059/service-dispatch/software)
- [Software HVAC](https://www.capterra.it/directory/30107/hvac/software)
- [Software per idraulici](https://www.capterra.it/directory/30673/plumbing/software)
- [Software per la gestione delle commesse](https://www.capterra.it/directory/30785/work-order/software)

## Alternative

1. [FieldPulse](https://www.capterra.it/software/153475/fieldpulse) — 4.6/5 (500 reviews)
2. [Jobber](https://www.capterra.it/software/127994/jobber) — 4.6/5 (1487 reviews)
3. [Connecteam](https://www.capterra.it/software/153140/connecteam) — 4.6/5 (5318 reviews)
4. [ServiceTitan](https://www.capterra.it/software/150053/servicetitan) — 4.3/5 (341 reviews)
5. [Zuper](https://www.capterra.it/software/197014/zuper) — 4.5/5 (55 reviews)

## Recensioni

### "If you have a sales team that is mobile and on the road this is an incredible platform." — 5.0/5

> **Brandon** | *1 aprile 2018*
> 
> **Vantaggi**: It's very intuitive and has more tools and most businesses will need. It's very easy for salespeople to use and if they are not able to use it that's a good sign that you should be looking for a replacement.
> 
> **Inconvenienti**: There are a lot of options that can get a little bit overwhelming. The learning curve is a little high but that's due to the fact that there are so many tools available.

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### "Best bang for your buck\!" — 4.0/5

> **Ashley** | *15 aprile 2026* | Gestione delle risorse | Tasso di raccomandazione: 8.0/10
> 
> **Vantaggi**: Customer support is quick and helpful. The amount of users (unlimited) for the cost, is the best value for money in comparison with similar software. It has enough to manage a real time schedule, allows for easy employee management, even has a drive for data management as a standard feature .
> 
> **Inconvenienti**: the customizable document feature is lacking. you are not able to build your own documents within the software how we would like.
> 
> Onboarding was great, and fairly easy data import, the cost is budget friendly especially with unlimited users. online support and training academy easily accessible.

-----

### "Server Issues" — 1.0/5

> **Anthony** | *10 dicembre 2025* | Produzione di apparecchi elettrici/elettronici | Tasso di raccomandazione: 0.0/10
> 
> **Vantaggi**: Right now, not much\! They have been having a lot of issues and it has taken over a month to get an issue resolved with the jobs board loading. Still not fixed and slowing down my operations\!
> 
> **Inconvenienti**: Horrible with updates and issue resolution\! Not a whole lot has changed in 8 years with system improvements.
> 
> I've been with Service Fusion since 2018 and over the last 3 years, the system has been very slow. All the updates they do cause issues and there is always a sorry excuse as to what the problem is or when it will be fixed. Find another platform to use\! I have been a loyal customer and they won't even offer any credits for the delay in the system. This is causing down time for my entire team. Which in turn costs my company. Not happy and I am in the works of leaving this program for another after nearly 8 years of using this system.

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### "SF is good but needs improvements" — 4.0/5

> **Rick** | *8 gennaio 2026* | Servizi ai consumatori | Tasso di raccomandazione: 7.0/10
> 
> **Vantaggi**: Been using SF for the past 2+ years and have gotten very proficient with it. Easy to locate past estimates/jobs to review them with our clients. SF is very adaptable since we starting using it.
> 
> **Inconvenienti**: 40% of our work is contracted PM Services. Being unable to view "ALL" the PM Jobs for each month in a LARGE VIEWABLE WINDOW sucks\! Having to scroll down ONE PM Service job at a time and then looking to see if there are other jobs in the near by area is not possible in the current small window.&#10;&#10;We've been requesting since day one to please work on the PM Service portion of SF. I'm considering looking into Service Titan to see what they can offer in this area. Yes, I know they cost more but streamlining our operations is how we make money.&#10;&#10;I reached out in the past and offered our beta testing on any PM Service changes you would like for us to review before you roll them out to your other clients.  Just a thought, thanks.&#10;Rick

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### "Love the system as a whole, but the app and text functions are frustrating." — 4.0/5

> **Heather** | *6 gennaio 2026* | Vendita al dettaglio | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: The Customer Support team.  The agents are friendly and knowledgeable.  It never takes long to get through by phone, by email or by chat.  When we are trying to resolve major workflow challenges, they take all the time we need to help us find solutions.  Wonderful Customer Service at Service Fusion :)
> 
> **Inconvenienti**: The field app and the texting functions.  Our senior team members are frequently on the road without access to a laptop.  There are far too many functions the app cannot access.  The texting functions show our personal phone numbers unless we are sending an On The Way text or at a laptop using the (very clunky) text functions there.  The texting needs major improvements.
> 
> I am a big fan of Service Fusion having worked with it at two different employers.  As I learn more from Customer Service I like it more and more.  Just wish we could use estimate templates, admin functions, internal and external text functions etc through the app.

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Pagina: 1/14\
Avanti: [Pagina successiva](https://www.capterra.it/software/135788/service-fusion?page=2)

## Link

- [Visualizza su Capterra](https://www.capterra.it/software/135788/service-fusion)

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