JobAdder

Job Adder is a market leader

Aspetti positivi:

Job Adder is a great system that is constantly striving to be better than it was yesterday. With a finger on the pulse of what recruiters need, this software likes to stay ahead of the game. The support team are quick to respond even in NZ timezone timeframes. Overall I love the system and wont be changing anytime soon. I've used this software for over 6 years now. The how to videos and software update videos are fantastic for time poor people that need to stay up to date making use of the upgraded features.

Aspetti negativi:

The only con I can think of is the interface for my website wasn't customizable enough to fit the style. Therefore I post my job ads manually to my website which isn't great. I wanted to be able to have a picture and a certain font to fit my brand, but the options were too limited and the overall layout wasn't a fit.

Applicant Tracking System review

Commenti: The JobAdder ATS itself is quite user friendly and straightforward and looks clean and seems effective for our day to day applicant and candidate tracking, client management, and record keeping. So that's great. It is just the severe limitations we have with TimeAdder, which is conceptually a simple system and most of our candidates and clients use it with ease, but from a manager/administrator perspective, we can't troubleshoot (ie, reset a password, edit a timesheet, create a timesheet for a contractor, turn email reminders on or off, etc.) and it renders us helpless and JobAdder customer support either can't do anything or is perplexed by whatever the issue is.

Aspetti positivi:

JobAdder is quite user friendly and easy to navigate. Lots of customizable options for the most part. Easy to add candidates to a job order, tracking applicants, input notes, maintain important information, keep records of placements, etc.

Aspetti negativi:

What we are struggling with the most is having a little more administrative power to resolve issues. We used the TimeAdder app for example, which doesn't communicate well with JobAdder and is very rigid in its options to customize or turn things on and off. And JobAdder seems to be very sluggish on making improvements. Administrators should be able to be the ones to send reset password emails at any time and not rely on JobAdder to communicate with TimeAdder and "hope and pray" that it goes through. We need to be able to turn on and off reminder emails for clients (who are getting pissed off at us when they suddenly turn back on and hound their inboxes with reminders). Administrators need to be able to create or edit a timesheet from the management interface for a temp who isn't as tech savvy and can't figure it out. I could go on and on. We've had a nightmare with temp placements and timesheets.

Great applicant tracker but workflow could do with improvement

Aspetti positivi:

Jobadder makes the applicant tracking process easy to manage if you use job boards such as Seek (who are a part-owner of Jobadder). Being able to access candidates from anywhere via this cloud based tool is great. The resume search tool is also good and the system is relatively fast given it's cloud based.

Aspetti negativi:

Whilst this is a slick tool, Jobadder still has a way to go in terms of being a total workflow management tool and it is quite clear that it started life as an applicant tracking tool rather than a recruitment database. If you value a database where all email correspondence is linked to clients / candidates then this one is not for you. There is no seamless link between your email client and jobadder meaning you have to manually upload emails to the database (sent and received) from google or outlook 365. Furthermore this is something they (jobadder developers) do not see as valuable. For some people this is a non-issue but for me, I like to keep an audit trail of all client correspondence and easily be able to access it and ensure if needed it has a time and date stamp and can easily forward this email to a client (usual issues such as re-sending terms of business and the usual issues a recruitment firm faces around the timing of candidate submissions etc. Furthermore there is no ability to undertake a text search on notes / emails that you do manually upload into the system. The float functionality is very geared towards low-value recruitment, utilising a tool whereby the client clicks a hyperlink which goes to a jump page which you have no control over the look and feel of. From a workflow perspective, being able to update candidate skills, employment details, add notes etc is a little hit and miss. I have voiced these concerns but get the feeling their priority is to continually add smaller job boards to the platform than continue to improve workflow and functionality. It's a real pity as they are ALMOST there in terms of having a really awesome tool! For now we will stick with them but here's hoping I can change my 6 to a 10!

Great Software - Can't get anyone on the phone to help?

Commenti: Excellent, except for being able to call someone and get assistance

Aspetti positivi:

This software is brilliant for all things recruitment.

Aspetti negativi:

I used this software for 2 years about 3 years ago and it changed the business I was working for in so many positive ways. You used to very easily be able to get someone on the phone for support but now, no one even picks up the phone! Every time I call the support team, I have to leave a message and it is just radio silence. One of the best softwares on the market but I am completed baffled at how hard it is to get someone on the phone. I'm sure their messaging support is good but I don't want to shoot 100 messages back and forth to get information on something that would take 5 minutes over the phone.

An excellent choice for most recruitment agencies

Commenti: It's been a positive experience - we like using the software and wouldn't hesitate to recommend it to others.

Aspetti positivi:

The product has vastly improved our levels of efficiency and rate of work; functionality is strong and well thought out - the support team are helpful and proactive at all times. A number of highly useful integration features are available, with new ones being constantly rolled out. A wide range of reports, including customisable ones are on offer.

Aspetti negativi:

Whilst the UI is generally very good, sometimes there are a lot of extra clicks needed and a few further improvements in the user experience could make the product even better to use.

JobAdder review from a Technical Recruiter's perspective

Commenti: JobAdder's support throughout has been exceptional. I was part of the team to implement the product and they worked with us to customize the product and assisted us with adapting our workflow to JobAdder, making suggestions on how to utilize features of JobAdder to enhance our process.

Aspetti positivi:

JobAdder makes tracking a candidate from the first contact to placement easy. One of the new features where you can view and modify candidate information without actually opening the candidate in another tab is really a time saver. Going along these same lines, the "New" Job Dashboard makes evaluating new applicants and reaching out to them quick and efficient.

Aspetti negativi:

Emails received from candidates are not automatically logged to a candidate record unless the email thread originated from JobAdder.

We Love Job Adder

Commenti: The people that we engage with at Job Adder are exceptional. They offer hands on support and are an absolute pleasure to deal with. They have a great approach to client service and their Helpdesk is efficient and effective.

Aspetti positivi:

Ease of Use, Ample Integrations available for automation, candidate experience and hiring manager portal features are great. Integration to GSuite and social pages. User friendly and implementation is easy and cost effective.

Aspetti negativi:

The basic recruitment dashboard could be enhanced. Multiple Currency Reporting and Locations should be improved to cater for global recruitment agencies with branches in multiple countries.

Get your time back!

Commenti: Great - we have our team using it and everyone is on the same page, great for candidate management and helps to save time!

Aspetti positivi:

Ad scheduling & being able to post on multiple platforms at once has been a major game changer for us. Being able to get a ton of time back not having to post ad's at random times during the week on all different platforms - can now do it all at once!

Aspetti negativi:

I am unable to easily see when first looking at the candidate profile which platform they applied to the ad, I need to dig to get the info.

The go-to software for recruiters

Commenti: Very good experience, with ease of use. Critical to day to day life recruiting.

Aspetti positivi:

Everything you need is all in one place with clever integrations that keep on being developed, with new ones being added regularly. Good customer service with limited drop outs.

Aspetti negativi:

Not that I can easily think of. Strong CRM system.

Great for small businesses, does not scale well at an affordable cost

Commenti: It was fairly easy to use, however, there were many additional "basic" requirements that weren't available on the basic platform.

Aspetti positivi:

JobAdder's workflows assisted us in defining and refining our hiring processes. It was simple to use.

Aspetti negativi:

I was unable to collaborate with my hiring teams directly on the system. I could not give the hiring managers access to the platform.

JobAdder Business Owner and User Feedback

Commenti: Peace of mind that I have all information captured for current and future reference and relative to security and privacy requirements. My IT provider hosts the data in their data center also.

Aspetti positivi:

The total end-to-end capture of processes and data relative to candidate and client management and associated relationship development and retention.

Aspetti negativi:

I manually transfer a range of comprehensive documents from Office 365 to JobAdder at the end of a project /process. This may not be a real issue though. I may be able to access a tutorial or technology to automate this.

Excellent recruiting software, easy to use, very functional and lots of customisation available

Commenti: I have customised it so I can recruit really efficiently.

Aspetti positivi:

features easy to use, easy to see candidates in a list OR individual files, can open links always in a new tab, its very very smooth to use and very nice to look at, Makes me motivated to work!

Aspetti negativi:

some small areas don't talk to other areas, I really need some changes made so the system can be more well rounded. I also have a glitch in my system so you cant amend activity sheets without calling on JA support.In placements, you cant email / SMS both candidate and clients from the placement tabs, this can be annoying as it is not synced up with similar functions.

The Best Recruitment Software

Commenti: I use to use Salesforce and Target Recruit and I had to employ a database administrator to help with the backend. Jobadder allows even us non technical people to use it efficiently.

Aspetti positivi:

Has almost everything you need to run a recruitment agency and it doesn't tie you in to yearly contracts. The support team is amazing.

Aspetti negativi:

I can't see my team's weekly interviews with candidates and clients.

Jobadder 5 stars

Commenti: Excellent

Aspetti positivi:

Jobadder is very user friendly, has many functions and makes my life 1000 times easier for tracking candidates their status. This system also saves recruiters time and helps managers see actual activities through the reporting tab.

Aspetti negativi:

When the platform was changed a few years ago, however, it is still easy to use.

Great Management tool

Commenti: Great tool for keeping abreast of candidate movements, applications and job monitoring

Aspetti positivi:

The ability to easily oversee candidates and monitor job progress.

Aspetti negativi:

No comment really enjoy using it as it is easy to keep track of candidate movements and job progress.

Market Leader

Commenti: Excellent - streamlines, efficient and easy to use

Aspetti positivi:

Database management, candidate management, marketing functions - easy to use and effective

Aspetti negativi:

Can be clunky from time to time When searching the database, can easily click outside of search and lose results

How user-friendly is JobAdder?

Commenti: Excellent

Aspetti positivi:

Very user friendly and love the Folders feature

Aspetti negativi:

Reporting features and reports that can be used for sales metrics

The Software continually freezes and they seem to do nothing about it

Aspetti positivi:

It used to work pretty well. You used to be able to call someone if there was an issue. It integrates well with job boards when it is working.

Aspetti negativi:

The constant freezing which stops us operating as a business. You can't get anyone at the company to call you. Issues never resolved.

JobAdder Review

Aspetti positivi:

Very user friendly, Simple to use and keeps track of everything required

Aspetti negativi:

Find that JobAdder can be quite slow at times loading required documents

Early Adopter - Very pleased

Commenti: Very happy

Aspetti positivi:

Ease of use. Kept up to date with trends and features

Aspetti negativi:

Need to contact admin / tech to customise

Why I use JobAdder CRM

Aspetti positivi:

It's ease of use, logical layout and limited clicks to get to the point where you want to be is an attractive feature of this cloud based software. I also like that JobAdder seems to be flexible in working with their customers and have a willingness to work with them to customize the product to a degree. They also did a great job parsing my data into the system, which initially was a concern of mine, however they performed above my expectations.

Aspetti negativi:

While JobAdder does offer some nice functionalities there are several areas where they have fallen short with their technology. These aren't deal breakers but do bring about some frustration. (system doesn't check for duplicate records before creating a new one; 'contacts' and 'candidates' are two separate profiles which means double data entry; a tickler reminder system for activity doesn't exist however they do offer an 'upcoming tasks' option; you can't edit date stamps (other systems have two time stamps); if there are multiple users under an account there isn't a streamlined process to electronically share profiles; applet fields can not be changed on your own, you have to go through JobAdder support for that (good thing is there isn't a cost for this)

JobAdder, the only option for us!

Commenti: We found JobAdder when we found that we had out grown our previous CRM, and we are thankful that we did. The platform is intuitive and our team hit the ground 'sprinting' with minimal effect to our business. The team at JobAdder are also a perfect fit for us. They are constantly progressing the platform to keep ahead of our needs and the competition. One area we have made significant increases is our digital integration through our website. Traffic is through the roof and candidate registration/data capture is seamless.

Aspetti positivi:

Everything, and they keep improving on perfection.

Aspetti negativi:

Nothing.

Experience Using Jobadder as an Administrator

Commenti: Positive - Work gets done quickly and with ease and everything is in the one space.

Aspetti positivi:

I like how easy JobAdder is to navigate. The menu items are really clear and easy.

Aspetti negativi:

At times, it takes quite a while to integrate into our company's other critical software when we update candidates profiles

JobAdder as an ATS

Aspetti positivi:

I like the added features like the plugin for social and JA for Gmail. Integration of several third-party services and candidate sources is probably the biggest time saver for any ATS, in my experience that biggest gripe users have on ATS products is that they often act a bit as a walled garden and so much time is spent on data entry which is a huge waste of time for any organization.

Aspetti negativi:

I think the product can act smarter features and help with decision making based on the data available from the database. The email function could be improved like for example having automatic follow up emails and maybe a dashboard showing any replies our unanswered emails to help recruiters keep track of their process and knowing what actions need to be taken on a daily and weekly basis.

Establishing my business around JobAdder

Aspetti positivi:

Jobadder is a progressive, intuitive, and most importantly, evolving Recruitment System. Brett and the team have done a great job, with top customer service, training, and a proven track record of listening to the market.

Aspetti negativi:

UI is strong, however I can see a time in the next 12-24 months where it may fall behind newer products. This is a huge opportunity for JobAdder to stay in front if they get onto it early. . .