---
description: Scopri le funzionalità di ComplianceQuest, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: ComplianceQuest - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per la gestione della qualità](/directory/30099/quality-management/software) > [ComplianceQuest](/software/136111/compliancequest)

# ComplianceQuest

Canonical: https://www.capterra.it/software/136111/compliancequest

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> La suite di soluzioni CQ è un EQMS basato al 100% sul cloud e creato in Force.com che semplifica la gestione della qualità, della conformità, dei contenuti e della collaborazione.
> 
> Conclusione: valutazione di **4.6/5** stelle assegnate da 110 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

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## Panoramica

### Chi utilizza ComplianceQuest?

I clienti che lo hanno scelto sono aziende di settori che vanno dalle produzioni altamente regolamentate, ad esempio scienze naturali e alimenti e bevande, ai settori manifatturieri generali e specializzati, come quello automobilistico e di A\&amp;D, petrolio e gas, Hi-Tech e CPG.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **4.6/5** | 110 Recensioni |
| Facilità d'uso | 4.5/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 4.6/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive |
| Funzionalità | 4.7/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: ComplianceQuest
- **Anno di fondazione**: 2013

## Contesto commerciale

- **Prezzo di partenza**: 30,00 USD
- **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile)
- **Lingue supportate**: arabo, ceco, cinese, cinese tradizionale, coreano, danese, ebraico, finlandese, francese, giapponese, indonesiano, inglese, irlandese, italiano, norvegese, olandese, polacco, portoghese, russo, spagnolo, svedese, tedesco, thailandese, turco, ucraino, ungherese
- **Paesi disponibili**: Arabia Saudita, Australia, Austria, Bahrein, Belgio, Brasile, Canada, Cina, Corea del Sud, Costa Rica, Danimarca, Emirati Arabi Uniti, Finlandia, Germania, Giappone, Giordania, India, Irlanda, Israele, Italia e altri 17

## Funzionalità

- Alerts/Escalation
- Analisi della causa principale
- Archiviazione dati OSHA
- Avvisi/Notifiche
- Codificazione e controllo dei documenti
- Controllo della versione
- Controllo di qualità
- Creazione di report/analisi
- Distinta materiali
- Gestione degli audit
- Gestione dei feedback
- Gestione dei fornitori
- Gestione dei progetti
- Gestione dei reclami
- Gestione dei requisiti
- Gestione del ciclo di vita
- Gestione del rischio
- Gestione della conformità
- Gestione della formazione
- Gestione della manutenzione
- Gestione della qualità
- Gestione delle apparecchiature
- Gestione delle attività
- Gestione delle ispezioni
- Gestione delle modifiche
- Gestione di documenti
- Gestione di incidenti
- Gestione progettuale
- Misure correttive e preventive (CAPA)
- Prioritizzazione
- Rapporti sugli incidenti
- Rendicontazione e analisi statistiche
- Rilevamento di problemi
- Strumenti collaborativi
- Verifica degli inadempimenti

## Integrazioni (10 in totale)

- 1CRM
- Accounting ASAP
- NetSuite
- Oracle CRM On Demand
- Professional Services Cloud
- Rootstock Manufacturing ERP
- SAP Customer Experience
- Salesforce Platform
- Salesforce Sales Cloud
- Salesforce Service Cloud

## Opzioni di supporto

- Email/Help desk
- Knowledge Base
- Assistenza telefonica
- Assistenza diretta 24 ore su 24
- Chat

## Categoria

- [Software per la gestione della qualità](https://www.capterra.it/directory/30099/quality-management/software)

## Categorie correlate

- [Software per la gestione della qualità](https://www.capterra.it/directory/30099/quality-management/software)
- [Software per la gestione dei reclami](https://www.capterra.it/directory/30674/complaint-management/software)
- [Software HSE](https://www.capterra.it/directory/10015/ehs-management/software)
- [Software per la gestione della sicurezza](https://www.capterra.it/directory/31299/safety-management/software)
- [Software per il controllo dei documenti](https://www.capterra.it/directory/31197/document-control/software)

## Alternative

1. [MasterControl Quality Excellence](https://www.capterra.it/software/148577/mastercontrol) — 4.5/5 (526 reviews)
2. [Ideagen Quality Management](https://www.capterra.it/software/155354/Ideagen-Quality-Management) — 4.5/5 (178 reviews)
3. [Qualio](https://www.capterra.it/software/134050/quality-management-software) — 4.6/5 (128 reviews)
4. [QT9 QMS](https://www.capterra.it/software/97557/qt9-quality-management) — 4.8/5 (117 reviews)
5. [Dot Compliance](https://www.capterra.it/software/192574/dot-compliance) — 4.4/5 (76 reviews)

## Recensioni

### "CQ : our QMS best friend" — 5.0/5

> **Andrea** | *13 settembre 2023* | Dispositivi medici | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: I have been using CQ for +2 years. Since the first time that I started using it, I loved how easily you can understand performing all your transactions. In addition, it allows you to migrate different physical documents or records into the platform without losing any traceability. A highlight for us was electronic signatures 21 CFR compliant.Through this software, we accomplish on of our goals of having a 100% electronic QMS, Can't wait for the latest revision to include as part of this effort, the digital SOPs as a way to release or revise new docs.
> 
> **Inconvenienti**: Probably the way the permissions sets works. The software in general is very user friendly. Nevertheless, this aspect can be improved regarding the details associated with the permissions sets to understand the impact  on your transactions.
> 
> In general, great support and platform to structure your QMS

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### "Great Overall Quality system" — 5.0/5

> **Laura** | *1 novembre 2023* | Dispositivi medici | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: The CQ quality system is a full suite of products used for tracking all quality objects.  I use Training, Complaints, NCs, CAPAs and Equipment module.  With CQ being built on Salesforce, from the beginning we had much better visibility to our data for users and managers alike, creating dozens of dashboards utilizing SF power, from every module, literally at the click of some buttons and drag and drop functionality.  This is light years ahead of our last eQMS, and one of the major selling points for us to move to CQ.&#10;Our users are able to easily train in CQ and managers can see their employee's metrics for training easily.  The equipment module is simple and clean to use and we have taken advantage of the calibration and equipment event schedules to track those tasks.  &#10;Our NC users have a CAPA request type to easily recommend what needs to become a CAPA, and when escalated a workflow creates that CAPA record for us, bringing over data already entered on the NC.  We also did the same with SF Cases, bringing over relevant data to Complaints at the click of a button.  This has reduced creation of these types of records so users have more time to investigate the issue, then they have to spend documenting it.  CAPA/SCAR records are easy to create, investigate and recommend plans and actions, and follow up with VOE at the appropriate time.
> 
> **Inconvenienti**: As with all systems, CQ has some things to improve, as far as giving the users direction on the next action to take, making the workflow easier to track and understand from a coordinators view. Version 13 that just came out, will address some of those issues our users and coordinators still find a little frustrating.
> 
> The CQ team has been great to work with. Over all they are responsive and follow up with questions readily.  I have seen that tech support and development teams were slow at first, but are coming up to speed now as the company scales. Overall a great quality system that we are happy we chose.

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### "Great Features, not Great Support or Cost" — 2.0/5

> **Audra** | *20 settembre 2023* | Elettronica di consumo | Tasso di raccomandazione: 2.0/10
> 
> **Vantaggi**: We utilize ComplianceQuest for the Document Management component of our ISO Certifications. The system has all of the controls (and then some) necessary within a document management system. We liked the fact that beyond document management, CQ has the ability to send out and record trainings linked at a document level, which other SW platforms do not have.
> 
> **Inconvenienti**: Whenever we encounter a critical bug, it takes a year or longer to resolve with CQ. The support and escalation are just not there when it is needed most. There is a substantial fee associated with the cost of this platform which is yearly.
> 
> We are solving our current document management system needs by having CQ implemented. However, because of lack of support and cost are looking for different document management options.

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### "Integrated and flexible QMS solution" — 5.0/5

> **Nicole** | *2 novembre 2023* | Dispositivi medici | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: Out of all the systems we looked into, only ComplianceQuest was able to meet all the requirements put in place.  We worked with the CQ teams to configure and test the system to fit our business needs.  Through this process, they offered a lot of guidance on system options to meet needs with reduced configuration.  Overall, good controls in place, layout is modern, reporting and data analytics is great and easy for users to manage. Love the dashboard capabilities, configurability and integration capability.  System provides users with easy to follow layout and next steps.
> 
> **Inconvenienti**: CQ has a really complex backend.  We had to make a shift moving into this system from being Quality managed to IT managed.  Understood that this allows us a lot of the flexibility we need and it is working out fine.  Majority of the issues we run into are permissions-related – which has been somewhat challenging to sort out, but we are getting there.

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### "Good tool with loaded features" — 4.0/5

> **Mayaniranjan** | *21 maggio 2025* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 8.0/10
> 
> **Vantaggi**: I like the way the app is build using the objects which makes it so flexible to adopt to our requirements and its table management which is easy to access and manage.
> 
> **Inconvenienti**: I would say , if we could leverage the use of some managed packages or features , it would be great. We would like to have some extra privileges when it comes to customization.
> 
> Over , we have a good impression over this app, easy to manage and maintain. Lots of features to explore ,adopting to new changes .

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## Link

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